Patient Self-Management. Patrick McGowan, PhD University of Victoria Centre on Aging

Transcription

1 Patient Self-Management Patrick McGowan, PhD University of Victoria Centre on Aging

2 Workshop Overview Chronic conditions Complexity of behaviour Chronic vs. acute conditions Patient needs Role of self-management BC Expanded Chronic Care Model Practice The Living a Healthy Life with Chronic Conditions program Program effectiveness Other BC Programs to encourage patient selfmanagement

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4 What s the objective?

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8 Judy s Story

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10 Why does Judy eat this way? Chicken Strips, fries, Caesar Salad and peach pie

11 PRECEDE-PROCEED PROCEED model of health promotion planning Green & Kreuter,, 1999 Predisposing factors Reinforcing factors Enabling factors Behaviour and Lifestyle Environment Health Quality of Life

12 Predisposing Factors Knowledge Beliefs Attitudes Values Motivation Confidence Self-efficacy

13 Reinforcing Factors Family Peers Employers Comforting Relieves stress

14 Enabling Factors Health-related skills Accessibility to information Accessibility of health resources

15 Differences Between Acute and Chronic Disease ACUTE DISEASE CHRONIC DISEASE BEGINNING Rapid Gradual CAUSE Usually one Many DURATION Short Indefinite DIAGNOSIS Commonly accurate Often uncertain, especially early DIAGNOSTIC TESTS Often decisive Often of limited value TREATMENT Cure common Cure rare ROLE OF PROFESSIONAL Select and conduct therapy Teacher and partner ROLE OF PATIENT Follow orders Partner of health professionals, responsible for daily management

16 1. Recognizing and acting on their symptoms 2. Making most effective use of their medications and treatments 3. Dealing with acute attacks or exacerbations (managing emergencies) 4. Maintaining their nutrition and diet 5. Maintaining adequate exercise 6. Giving up smoking 7. Using stress reduction techniques 8. Interacting effectively with their health providers 9. Using community resources New Tasks 10. Managing work and the resources of employment services (adapting to work) 11. Managing relations with significant others 12. Managing their psychological responses to illness.

17 Traditional Patient Education Asthma Proper use of inhaler Self-monitoring Environmental control measures Diabetes Insulin injection Blood-glucose monitoring Healthy eating (glucose levels) Heart disease Medication Information on pacemakers, arrhythmias, chest pain, acute complications healthy eating (cholesterol) Rheumatoid arthritis Medication Joint protection & use of adaptive equipment

18 Patient Contact with Health Professionals Time managing at home over 1 year GP visits per annum = 1 hour Visits to specialists = 1 hour PT, OT, Dietitian = 10 hours Total = 12 hours with professionals days managing on their own or 8748 hours Barlow, J. Interdisciplinary Research Centre in Health, School of o Health & Social Sciences, Coventry University, May 2003.

19 Definition of Self-Management The tasks that individuals must undertake to live well with one or more chronic conditions. These tasks include having the confidence to deal with medical management, role management and emotional management of their conditions. Report of a Summit. The 1st Annual Crossing the Quality Chasm Summit. September 2004

20 Self-management support is defined as the systematic provision of education and supportive interventions by health care staff to increase patients skills and confidence in managing their health problems, including regular assessment of progress and problems, goal setting, and problem-solving support.

21 FIG. 1: THE EXPANDED CHRONIC CARE MODEL: INTEGRATING POPULATION HEALTH PROMOTION Build Healthy Public Policy Create Supportive Environments Strengthen Community Action Self Management / Develop Personal Skills Delivery System Design / Reorient Health Services Decision Support Information Systems Activated Community Informed Activated Patient Productive Interactions & Relationships Prepared Proactive Practice Team Prepared Proactive Community Partners Population Health Outcomes / Functional and Clinical Outcomes

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23 Traditional Definition of Self-Management Self-management behaviours for diabetes defined as: - self injection of insulin - self-monitoring of glucose levels - eating properly - smoking cessation - exercising - taking medications properly

24 Practicing these self-management behaviours there is an expectation that intermediate goals will be achieved: - metabolic control - optimal blood glucose levels - blood lipid control - optimal weight

25 And, if these intermediate goals are achieved, there should be better diabetes outcomes: - a reduction in morbidity (retinopathy, neuropathy, nephropathy) - fewer hospitalizations - a reduction in diabetes-related health care costs - reduced mortality

26 Traditional Patient Education Self-Management Education What is taught? How are problems formulated? Information & technical skills about the disease Problems reflect inadequate control of the disease Skills on how to act on problems The patient identifies problems experienced that may or may not be related to the disease What is the relation of education to the disease? Education is diseasespecific and teaches information and technical skills related to the disease Education provides problem-solving skills relevant to the consequences of chronic conditions in general

27 What is the theory underlying the education? What is the goal? Who is the educator? Traditional Patient Education Disease-specific knowledge creates behaviour change, which in turn produces better clinical outcomes Compliance with behaviour changes taught to the patient to improve clinical outcomes A health professional Self-Management Education Greater patient confidence in capacity to make life-improving changes (self-efficacy) yields better clinical outcomes Increased self-efficacy to improve clinical outcomes A health professional, peer leader, or other patients, often in group settings

28 Facilitating Patient Self-Management 1. Using Mastery Learning strategies with patients. 2. Teaching and practicing Problem-Solving with patients. 3. Encouraging patients to participate in the community patient self-management program.

29 1. Mastery Learning Goal Action Plan Follow-Up

30 Judy s Goal A Goal is something that you should be able to accomplish in 3 to 6 months from now. It s too big to be able to accomplish all at once. Judy replies: I want to loose some weight An Action Plan is something that you can do between this visit and the next that contributes to achieving that goal.

31 1. Something YOU want to do 2. Reasonable 3. Behaviour-specific 4. Answer the questions: What How much When How often Parts of an Action Plan 5. Confidence level that you will complete the ENTIRE action plan

32 Goal Judy wants to lose some weight This week I am not going to eat anything after 7 PM on at least 5 of the 7 days. I am 8 confident that I will accomplish this.

33 The Action Plan must reflect contributions, preferences, and assessments of feasibility by the patient, not mere acquiescence to physician recommendations.

34 2. Problem-Solving Steps Identity the problem List ideas Select one Assess the results Substitute another idea Utilize other resources Accept that the problem may not be solvable now

35 Judy identifies her problem: Possible reasons: I don t t have the right clothes I I am not doing any exercise I don t t know what type of exercise I am supposed to do I have no one to exercise with Exercise is boring It s s painful to exercise Problem Solving I doesn t t have the time I am self-conscious about her body shape I can t t get motivated to exercise It must be Judy who identifies the main reason why she isn t t exercising

36 1. Identify the problem I am not exercising because I just can t t seem to get motivated. 2. List ideas I can join a club (pay the fee) I can make a exercise schedule and reward herself I can get a friend to go with me on scheduled walks I can persuade hubby to go for walks with me 3 times a week I can exercise at work (e.g., use the stairs, walk at lunch time) I can make an action plan and let all her friends and work colleagues know about it 3. Select one idea to try I will get my husband to go for a 45 minute walk with me 3 times this week. 4. Assess the results 4. Substitute another idea 5. Utilize other resources 6. Accept that the problem may not be solvable now

37 Health Care Provider Patient Self-Management Education Individuals and health care providers collaborate in problem solving, addressing issues and concerns to both parties. Self-Management should be linked to the individual s regular source of medical care. Communication among the patient, the selfmanagement delivery staff, and the patient s usual provider is likely to improve results.

38 Practice: Problem-Solving with a Colleague 1. Identify the problem (relating to either eating or exercise) 2. List ideas that may solve the problem 3. Select one idea to try

39 What prevents you from exercising the way you think you should and want to?

40 What prevents you from eating the way you think you should or want to?

41 Action Plan for this Week Something YOU want to do Reasonable Behaviour-specific Answer the questions: What How much When How often Confidence level that you will complete the ENTIRE action plan

42 The Chronic Disease Self- Management Program Living a Healthy Life with Chronic Health Conditions

43 Overview of the Chronic Disease Self-Management Program Persons with any type of chronic health conditions Self-referral Spouses and significant others may participate Led by pairs of lay persons with chronic health conditions Leaders receive a 4-day training workshop

44 Overview of the Chronic Disease Self-Management Program Leaders follow a scripted Leader s Manual Course is given once a week for 2 ½ hours for 6 weeks Ideal class size is 10 to 12 persons Participants receive Living a Healthy Life with Chronic Conditions workbook No cost to participants History of self-management in Canada

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46 What do people learn in self- management programs? Information From the program From other participants Practical Skills Getting started skills (e.g., exercise) Problem-solving skills Communication skills Working with health care professionals Dealing with anger/fear/frustration

47 Practical Skills (cont d) Dealing with depression Dealing with fatigue Dealing with shortness of breath Evaluating treatment options Cognitive Techniques Self-talk Relaxation techniques

48 Self-efficacy efficacy Enhancing Strategies Self-efficacy: Health outcomes Modeling Mastery learning Vicarious learning Persuasion

49 Program Implementation Receptiveness Dissemination Integration

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61 OVERALL TOTALS 2000 to 2004 Region Leader Training Workshops Leaders Trained Courses Delivered Participants Northern Interior Fraser Vancouver Coastal Vancouver Island TOTAL

62 Chronic Disease Self- Management Program Program Effectiveness

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64 Unusual Features of Audit Recommendations Often, BC audits examine the processes used to implement a particular policy decision within a particular ministry or agency. In such a situation, what to address in recommendations, and who to address them to, is relatively straightforward.

65 But In essence, what we have found is not a program requiring relatively modest changes, but the absence of an organized program. Our recommendations, therefore, have to start from first principles:

66 Principles of Primary Prevention Intervention choices must be evidencebased. Effective interventions are likely to be those that provide the right treatment in sufficient dosage for sufficient time, and are targeted at multiple points of intervention.

67 Principles for Secondary Prevention Effective interventions would likely use treatment plans similar to those in recent successful trials such as the Diabetes Prevention Program.

68 Principles in Tertiary Care Effectiveness would likely result from care delivery organized using an integrated approach to management, as exemplified by the Chronic Care Model.

69 Effectiveness of CDSMP Treatment subjects when compared with control subjects, demonstrated improvements at 6 months in weekly minutes of exercise, frequency of cognitive symptom management, communication with physicians, selfreported health, health distress, fatigue, disability, and social/role activities limitations.

70 They also had fewer hospitalizations and days in hospital. No differences were found in pain/physical discomfort, shortness of breath, or psychological well being. Lorig, K., Sobel, D., Stewart, A., Brown, B., Bandura, A., Ritter, P., Gonzalez, V., Laurent, D. & Holman, H. (1999). Evidence suggesting that a Chronic Disease Self-Management Program can improve health status while reducing hospitalization. Medical Care, 37(1), 5 14.

71 2-Year Follow-up Compared with baseline for each of the 2 years, Emergency Room and outpatient visits and health distress were reduced (P<0.05). Self-efficacy improved (P<0.05). There were no other significant changes. Lorig, K., Ritter, P., Stewart, A., Sobel, D., Brown, B., Bandura, A., Gonzalez, V., Laurent, D. & Holman, H. (2001). Chronic Disease Self-Management Program: Two year health status and health care utilization outcomes. Medical Care, 39(11),

72 Yukon Results At six-months post-program, participants: were practicing more ways of coping with their symptoms; had higher levels of self-efficacy to manage their symptoms and to manage their disease; were less bothered by their illness; were less depressed; had more energy; were less distressed about their health condition; were experiencing less fatigue and shortness of breath; were experiencing less pain; were less limited in their daily activities; and had better communication with their doctor.

73 Vancouver/Richmond 2001 At six-months post-program, participants: were practicing more ways of coping with their symptoms; had a higher level of self-efficacy to manage their symptoms; had a higher level of self-efficacy to control/manage depression; had a higher level of self-efficacy to manage their disease; believed they had better health; were less limited in their daily activities; were less bothered by their illness; were less distressed about their health condition; were experiencing less shortness of breath; and were experiencing less pain.

74 Vancouver/Richmond 2003 At six-months post-program, participants: had a higher level of self-efficacy to manage their symptoms; believed they had better health; were less limited in their daily activities; were less depressed; had more energy; were less distressed with their health condition; were experiencing less shortness of breath; and had spent less nights in hospital than they had in the previous six-month period.

75 CDSMP Addresses the Determinants of Health Social Support Networks Education Social Environments Personal Health Practices and Coping Skills Health Services Culture Gender

76 Diabetes Self-Management Leader Training Workshops Location Leaders Vancouver 12 Williams Lake 10 Tofino 11 Nanaimo 5, 9 Victoria 19, 7 Alkali Lake 5 Prince George 10 Parksville 13 Sechelt 13 Prince George 10, 8 Campbell River 6 Squamish 11 Vernon 13 Kelowna 17 Surrey 8 Penticton 8 Castlegar 7 Fort Nelson 2 Kamloops 14 Chemainus 11 Powell River 7 Total: 23 Workshops in 20 Communities 226 trained leaders

77 Program Delivery - Participants Location Participants Vancouver 66 Coquitlam 16 Richmond 18 Victoria 83 Ladysmith 6 Nanaimo 27 Sechelt 20 Valemount 18 Campbell River 29 Parksville 10 Qualicum Beach 10 Ladner 16 Vernon 48 Chase 17 Powell River 7 Texada Island 7 Prince George 65 Cowichan 5 Sorrento 13 Falkland 22 Kelowna 12 Surrey 53 Pemberton 9 Penticton 40 Castlegar 15 Hixon 15 Kamloops 86 Chemainus 13 Total: 66 courses in 26 Communities 746 participants

78 Diabetes Self-Management had improved communication with their doctor had a higher level of self-efficacy to manage disease symptoms believed they had better health were less distressed by their symptoms were experiencing less pain had increased the number days they ate breakfast were eating yogurt more often at breakfast had fewer days where they missed taking medications as prescribed

79 Pre- and six-month post program Hemoglobin A1c levels of course participants Cases N Pre Post P-value All Pre HgA1c Pre HgA1c > Pre HgA1c >

80 BC Projects to encourage Patient Self-Management BC NurseLine Self-Management Module College of Family Physicians

81 Key Points Knowing isn t enough it s the behaviour! Judy must live her life Focus on the ends Programs must be Best Practice The integration of separate interventions

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83 Contact Information saaa Toll-free line: Web site: