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2 Total Emps PSA Sal LOA Hourly LOA Sal Hires Hourly Hires PSA Hires Salaried Terms Hourly Terms % Turn Over % Operators FT Hr PT Hr PT Hr Ret Non Exempt Maintenance FT Hr PT Hr Ret PSA Hrly PT Hr Non-Ex FT Salaried Exempt FT Salaried Total Emps HC Sep-16 Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 2

3 Month_year LOA Hires Turnover Sep Oct Nov Dec Jan Feb Mar Apr May LOA Hires Turnover Jun Jul Aug Sep Sep-16 Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 3

4 Staffing August FY 17 6% APPLICANT DATA September % White % Black % Hispanic % Asian % Others % Total 1948 Female % Male % Not Specified % 9% Applicant Demographics September % 10% 53% 48.9% Female 46.0% Male 5.0% Not Specified White Black Hispanic Asian Others Total Internal & External Hires September 2017 External 6 5 Internal White Black Hispanic Asian Others TOTAL HIRES External Internal TOTAL % White % Black % Hispanic % Asian % Others/Undisclosed % TOTAL Female % Male % 48 Internal and external hires against open requisitions.

5 Staffing FY 17 Summary APPLICANT DATA FY17 % White % Black % 350 Total Internal & External Hires FY Hispanic % 300 Asian % 250 Others % 200 Total 33,895 Female 16, % Male 15, % Not Specified % White Black Hispanic Asian Others External Internal 5% 9% 23% Applicant Demographics FY17 9% 54% 48.5% Female 46.2% Male 5.3% Not Specified White Black Hispanic Asian Others TOTAL HIRES External Internal TOTAL % White % Black % Hispanic % Asian % Others/Undisclosed % TOTAL Female % Male % Internal and external hires against open requisitions. 592

6 Staffing Job Fairs Job Fairs and Events Date and time Near Northwest Management District Fall Community Job Fair 5820 Pinemont Drive, Houston, TX Wednesday, September 13, 2017 from 10am to 1pm Council Member Boykins Third Annual 2 nd Chance Job Fair George R. Brown Convention Center Thursday, September 14, am - 1pm METRO Open House/Job Fair Kashmere Facility 5700 Eastex Freeway, Houston, Texas Saturday, August 12, am - 1pm 3 rd Annual Second Chance Job Fair METRO Open House/Job Fair 6

7 Staffing Events FY 17 Job Fairs and Job Outreach Events Number Examples Job Fairs 24 Red, White and You, Boykins 2 nd Chance Job Fair, Mayor s Turnaround Houston, Lakewood Church Make It Right, Workforce Solutions METRO Open House/Job Fairs 8 METRO specific job fairs held at Kashmere Facility on Saturdays Job Outreach events 16 Chinese Lunar New Year, City of Houston Find Your Path, Harrisburg Bridge Opening, HISD When I Grow Up METRO Open House/Job Fair Turnaround Houston Job Fair Find Your Path Career Day (planting the seed) 7

8 Bus Operator Bilingual Program Vietnamese, Chinese, Spanish, and Sign Language $300 paid out annually in May 126 Bus Operators currently qualify Bilingual Interactions FY17 Chinese Sign Language Spanish Vietnamese Total , ,748 8

9 Hispanic Heritage Month 2016 Veterans Day 2016 Black History Month

10 Women s History Month 2017 Asian-Pacific American Heritage Month

11 Organization Development: Accomplishments FY17 Professional and Management Training & Development Coaching, Consulting & Projects Technology & Compliance Training External Partnerships Impact TRAINING 26 Professional Development Classes and 17 Management Development Classes 1,166 Total Participants DEVELOPMENT Leadership Development Program (LDP) Class VI Complete 25 Graduates Management Development Program (MDP) 3 Classes 68 Total Graduates Supervisor Development Program (SDP) Moving from Peer to Boss: Pilot Complete 12 Graduates COACHING 6 Coaching Clients: 2 Completed, 4 In Progress CONSULTING Teambuilding Completed for a Variety of Areas Participated on PERDIS Implementation Team Training Information and Support PROJECTS Intern Programs: 18 Summer 10 Hire Houston Youth Success Factors Software Project In Progress Customized for METRO TECHNOLOGY 15 Excel 2 Outlook 4 Word 3 PowerPoint Total 232 Participants COMPLIANCE 61 Respectful Workplace for Non-Union Employees Total 1,209 Participants 4 Preventing Workplace Violence Total 30 Participants 16 Legal Update Training Class Sessions for All Managers & Supervisors Total 210 Participants Agency-wide Customer Service Project In Progress 6 Sessions Delivered for NTI Transit Trainers Workshop METRONext Presentation Skills Training Customized and Delivered to Public Affairs team APTA and Local School District s Career on Wheels Day Events

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