Managing Talent With Technology: Research Findings For Dr. Katherine Jones Lead Analyst, HCM Technology Bersin by Deloitte

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1 Managing Talent With Technology: Research Findings For 2013 Dr. Katherine Jones Lead Analyst, HCM Technology Bersin by Deloitte 1

About Bersin by Deloitte Who We Are Global provider of leading practices, trends, and benchmarking research in talent management, learning, and strategic HR.

2 About Bersin by Deloitte Who We Are Global provider of leading practices, trends, and benchmarking research in talent management, learning, and strategic HR. 60% of the Fortune 100 are Bersin by Deloitte research members, with more than 19.5 million employees managed by HR teams using Bersin Research. Broad Research Practices Human Resources Leadership Development Learning & Development Talent Acquisition Talent Management Offerings - WhatWorks Membership: Research, Tools, Education, Consulting - IMPACT : The industry s leading conference on the Business of Talent - Advisory Services & Consulting Human Resources Leadership Development Learning & Development Talent Acquisition Talent Management 2

3 This publication contains general information only and Deloitte is not, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. Deloitte shall not be responsible for any loss sustained by any person who relies on this publication. 3

4 Agenda 4

5 The Market for Talent Management Suites has Exploded! 5

6 Points from Our Research Spending for talent management (TM) applications has exploded TM is the most rapidly growing largest share of the $15 billion human capital market today Siloed technologies are dying (or at least short-lived) Talent management systems today have evolved into strategic instruments supporting management decisionmaking and operational efficiencies 6

7 The world we are talking about today 7

8 Drivers for Change Globalized talent markets, shortages of skills, and leadership gaps promote integrated approach to TM Consumer technologies in the workplace: dynamic, social, user-friendly applications Requirement for integrated data The ubiquity of mobile software (to attract, recruit, and manage candidates and employees) SaaS software for accelerated deployments, rapid time to productivity, and economy 8

9 9

Market Revenue Growth (US) Source: The Market for Talent Management Systems: 2013.

10 Market Revenue Growth (US) Source: The Market for Talent Management Systems: Katherine Jones, Ph.D. and Wendy Wang-Audia. Bersin & Associates. November

Segment Growth (Global) Source: The Market for Talent Management Systems: 2013.

11 Segment Growth (Global) Source: The Market for Talent Management Systems: Katherine Jones, Ph.D. and Wendy Wang-Audia. Bersin & Associates. November

The Changing Landscape 2011 2012 Source:

12 The Changing Landscape Source: The Market for Talent Management Systems: Katherine Jones, Ph.D. and Wendy Wang-Audia. Bersin & Associates. November

13 Integrated Talent Management Suites Market Shares and Growth 13

14 Projected Year-End Market Share 14

15 Integrated TM Systems Market Share by Customers Served TEDS TECHNOMEDIA HRsmart Ultimate Cornerstone Kronos E2train Halogen imc Information Multimedia Communication AG Lumesse Taleo Meta4 Peoplefluent (Excludes large ERP Providers) SumTotal SuccessFactors Saba Progreso Redtray Silkroad Source: The Market for Talent Management Systems: Katherine Jones, Ph.D. and Wendy Wang-Audia. Bersin & Associates. November

16 What Solutions Drive a TM Sale? Increasingly, vendors surveyed indicated that it was the entire suite that drove the acquisition by a new customer. Even when the customer purchased one talent module, often it was the suite that drove the sale. Many, however, do not track this information. 16

Percent of New Customer Purchases Driven by the Total Suite: 2012 0% 2% 4% 6% 8% 10% 12% ADP CornerstoneOnDemand IMC AG Kallidus Lumesse Meta4 PageUp People

17 Percent of New Customer Purchases Driven by the Total Suite: % 2% 4% 6% 8% 10% 12% ADP CornerstoneOnDemand IMC AG Kallidus Lumesse Meta4 PageUp People Progreso Saba Technomedia TEDS Source: The Market for Talent Management Systems: Katherine Jones, Ph.D. and Wendy Wang-Audia. Bersin & Associates. November

19 2012 Surveyed Providers Market by Customer Size ADP Kronos100% Ultimate Software 90% TEDS 80% 70% TECHNOMEDIA 60% 50% SUMTOTAL 40% 30% 20% SuccessFactors 10% 0% SILKROAD CORNERSTONE ONDEMAND HALOGEN ICS LEARNING GROUP IMC HRSMART INTUITION KENEXA SAP Lumesse SABA META4 Progreso MINDLEADERS Peoplefluent Oracle Peoplesoft Oracle Taleo Oracle Ebusiness Suite Oracle Fusion 2012 % of Customers with 1-1,000 Employees 2012 % of Customers with 1,000-10,000 Employees 2012 % of Customers with 10,000+ Employees Source: The Market for Talent Management Systems: Katherine Jones, Ph.D. and Wendy Wang- Audia. Bersin & Associates. November

Conclusions In a Nutshell Source: The Market for Talent Management Systems: 2013.

20 Conclusions In a Nutshell Source: The Market for Talent Management Systems: Katherine Jones, Ph.D. and Wendy Wang-Audia. Bersin & Associates. November

The Market for Talent Management Systems: 2013.

21 In a Nutshell Talent acquisition and performance management are key drivers for talent management solutions $4 Billion Source: The Market for Talent Management Systems: Katherine Jones, Ph.D. and Wendy Wang-Audia. Bersin & Associates. November 2012.

For More Information Go to our library at www.bersin.com Subscribers to Bersin by Deloitte have access to an extensive library of research materials.

22 For More Information Go to our library at Subscribers to Bersin by Deloitte have access to an extensive library of research materials. Reports and other research materials dated earlier than January 1, 2013 were created by Bersin & Associates LLC[, prior to the acquisition of substantially all of the company s assets by Deloitte Consulting LLP,] and bear the Bersin brand. Materials dated from January 1, 2013 to the present were created by Deloitte Consulting LLP and bear the Bersin by Deloitte brand. 22

23 17 Vendor Profiles 23

About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and

24 About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. Copyright 2013 Deloitte Development LLC. All rights reserved. Member of Deloitte Touche Tohmatsu Limited

25 Thank You! Questions Or Comments? Twitter: KatherineJones LinkedIn: Katherine Jones Blog at Technology for Talent 25

Bridging the Gap to Data-Driven Decision-Making

Bridging the Gap to Data-Driven Decision-Making Karen O Leonard Vice President, Analytics & Benchmarking Bersin by Deloitte Deloitte Consulting LLP Josh Janjua Delivery Consultant, Analytics & Benchmarking