EMPLOYMENT OUTLOOK REPORT

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1 EMPLOYMENT OUTLOOK REPORT Half Yearly Edition H2, 1- Comprehensive overview of the mechanics of hiring, job growth, salaries and their drivers, trends and forecasts across eight cities and sixteen sectors in India.

2 THE REPORT AIMS TO Measure trends in hiring sentiment across the country, and estimate Job Growth, by city and sector. Drill across geographies, business size and hierarchy to provide additional dimensions of the statistic. Identify the key drivers of hiring sentiment at a big-picture as well as sector-level. Note: The Employment Outlook and Job Growth statistics need to be read together for each sector for better understanding of the trends.

3 REPORTING CONVENTION HOW TO INTERPRET OUTLOOK STATISTICS The is the difference between the number of respondents who are inclined to hire and the number of respondents who are disinclined to hire, over the next months of the financial year (October through March, 1-). The Outlook is expressed as a percentage of the total number of respondents. For the forthcoming half year, for which the Outlook is being reported here, 92% responded positively (hiring would increase), 1% responded negatively (hiring would decrease) and % responded saying there would not be any change in the volume of hiring, from the previous half year. The, therefore, would be 91%.

4 EXECUTIVE SUMMARY A momentary respite for the job market as the looks up incrementally (+2 points) following the previous HY's downtrend. The minor recovery is thanks to the hiring sentiment for Senior roles (+), Blue Collar (+) and Engineering profiles (+3), and large businesses (+2) looking to hire in Metro and Tier-1 cities (+2). The gains are mostly incremental and, while the overall sentiment is positive, the outlook remains subdued across most of the sectors and geographies. Likewise, Mumbai and Hyderabad's 3 point lead is significantly diminished by Pune (-), Chennai (-), Bangalore (-2) and Kolkata (-1). Hiring sentiment continues to be positive among large businesses (+2), while small businesses remain pessimistic (-). The medium sized are slowly getting back on their feet (-2). The silver lining is a clutch of clusters that show promise for the HY KPO hiring in Bangalore (+), Mumbai (+) and Hyderabad (+) Ecommerce/Tech Startups hiring in Hyderabad (+), Chennai (+), Bangalore (+), Delhi (+) and Ahmedabad (+) Financial Services in Mumbai and Ahmedabad (+ each) Power & Energy in Ahmedabad (+) and Mumbai (+) and Healthcare & Pharmaceuticals in Pune (+) Three of the seven Functional Areas Engineering (+3), Blue Collar (+3) and Office Services(+2) are sought after by employers. Marketing (-) and Human Resources (-3) are associated with significant negative sentiment. Manufacturing makes a smart recovery, although hiring sentiment in the sector remains slightly negative (-2, up from - during the previous HY). The pall of gloom projected in public discourse seems to be based more on hearsay than on hard facts. Financial Services (+3) and KPO (+2) lead the gains with less than substantial sentiment growth. Construction & Real Estate (-), Agriculture & Agrochemicals (-) and Travel & Hospitality (-) are looking bleak. The top three sectors (by city) in terms of employment outlook growth are - Mumbai: Financial Services KPO, Power & Energy (+ each) Delhi: Ecommerce & Tech startups (+) KPO (+3) Power & Energy (+3) Bangalore: KPO (+) Ecommerce & Tech startups (+) Healthcare & Pharmaceuticals, Power & Energy, Financial Services, Media & Entertainment (+2 each) Kolkata: Power & Energy, Ecommerce & Tech startups (+3 each) Information Technology, Financial Services (+2 each) Chennai: Ecommerce & Tech startups (+) Power & Energy, Financial Services (+3 each) Media & Entertainment (+2) Pune: Healthcare & Pharmaceuticals (+ each) Power & Energy, Financial Services, Ecommerce & Tech startups, KPO (+3 each) Retail, Media & Entertainment (+2 each) Hyderabad: Ecommerce & Tech startups (+) KPO (+) Financial Services, Retail, Educational Services (+2 each) Ahmedabad: Power & Energy (+) Financial Services, Ecommerce & Tech startups, Educational Services (+ each) BPO (+3)

5 EMPLOYMENT OUTLOOK HY-1, 1- Apr '1 - Sep '1 Oct '1 - Mar '1 Apr '1 - Sep '1 Oct '1 - Mar ' An incremental improvement of 2 percentage points in signals overall positivity. Although job growth rates are more or less flat, the markets have held up after demonetization and the ushering in of GST. The buoyant mood in the KPO and Ecommerce & Tech Startups space compensates for the gloom in Construction & Real Estate and Manufacturing, Engineering & Infrastructure. Sectors that lead the positive sentiment do so with less than significant growth, while the dip is significant among the rest. Respondents believe that Government spending will shore up the economy and, thus, indicate that the hiring sentiment will revive substantially over the medium term. EMPLOYMENT OUTLOOK - OVER THE YEARS 1 - HY - 2 HY HY - 2 HY HY - 2 HY HY

6 EMPLOYMENT OUTLOOK TRENDS GEOGRAPHY METRO & TIER TIER TIER RURAL The sliver of positivity seems to be concentrated in the Metro and Tier-1 cities, while tier-2 and tier-3 geographies exhibit a significant drop in sentiment.

7 Employment Outlook Trends BUSINESS SIZE SMALL MEDIUM LARGE Large businesses continue to lead hiring sentiment, although marginally. The rate at which sentiment continues to decline among small businesses is concerning.

8 Employment Outlook Trends HIERARCHY ENTRY LEVEL JUNIOR LEVEL MID-LEVEL SENIOR LEVEL Senior management level hiring sentiment has risen significantly, while Entry and Junior level hiring sentiment is hit.

9 Employment Outlook Trends FUNCTIONAL AREA SALES MARKETING INFORMATION TECHNOLOGY ENGINEERING

10 Employment Outlook Trends Functional Area OFFICE SERVICES 09 9 HUMAN RESOURCES BLUE COLLAR Engineering and Blue Collar roles attract positive hiring sentiment while sentiments for Marketing and Human Resources dip significantly.

11 BY SECTORS EMPLOYMENT OUTLOOK BY SECTOR LEADERS H2, 1- H1, 1- % change Financial Services Knowledge Process Outsourcing Health & Pharmaceuticals Ecommerce & Technology Startups Power & Energy Media & Entertainment Telecommunications Retail LAGGARDS H2, 1- H1, 1- % change Information Technology Educational Services Fast Moving Consumer Goods &Durables Manufacturing, Engineering & Infrastructure BPO / ITeS Travel & Hospitality Agriculture & Agrochemicals Construction & Real Estate

12 BY CITY EMPLOYMENT OUTLOOK BY CITY LEADERS H2, 1- H1, 1- % change Mumbai Hyderabad Delhi Ahmedabad LAGGARDS H2, 1- H1, 1- % change Kolkata Bangalore Chennai Pune

13 CITY SECTOR SWEET SPOTS MANUFACTURING SECTORS Cities Mumbai Delhi Bangalore Kolkata Chennai Pune Hyderabad Ahmedabad FMCG&D H&P MEI AGCH P&E SERVICE SECTORS Employment Outlook Report Cities TEL IT FS RET EC&TS M&E C&RE T&H ES BPO KPO Mumbai Delhi Bangalore Kolkata 9 1 Chennai Pune Hyderabad Ahmedabad

14 FUNCTIONAL AREA SECTOR SWEET SPOTS MANUFACTURING SECTORS Functional Area SALES MKG IT ENGG OFF SVC HR BC FMCG&D H&P MEI 1 9 AGCH P&E SERVICE SECTORS Employment Outlook Report Functional Area TEL SALES 2 MKG 2 IT ENGG 2 OFF SVC HR BC IT FS RET EC&TS M&E C&RE T&H ES BPO KPO

15 ANNEXURE-1 Sector wise Analysis City wise Stats

16 SECTOR WISE ANALYSIS Annexure-1 TOP SECTORS FINANCIAL SERVICES Job Growth:.% RBI s decision to give more licenses to private sector players to increase banking penetration is set to further boost the sector. GST is expected to improve state finances by the Reserve Bank of India and, thereby, bolster bank finances KNOWLEDGE PROCESS OUTSOURCING Job Growth:.1% The new wave of Artificial Intelligence based analytics solutions is creating significant demand for AI programmers. A slew of analytics training companies are closing the demand-supply gap and readying more analytics professionals than ever. HEALTH & PHARMACEUTICALS Job Growth:.33% Established players such as Apollo are mulling large scale hiring of the order of % - 30% increase in workforce. New specialized roles, such as a variety of Pharmacist profiles (Hospice, Community, Academic, Ambulatory Care, etc) are fueling job creation and growth.

17 Annexure-1 Sector-wise analysis TOP sectors ECOMMERCE & TECHNOLOGY STARTUPS Job Growth:.2% Having weathered demonetization, and tackling enormous changes wrought by GST, the sector is managing to generate more consumer demand. The demand for data analysts, machine learning/artificial intelligence experts, UX/UI designers and similar niche profiles is propelling job creation. POWER & ENERGY 2 3 Job Growth:.1% Government funding in spite of the looming deficit is expected to provide a much needed fillip to hiring in the sector. In 1-1, India s renewable energy sector added,000 jobs and an additional 2,000 people are likely to be employed in the coming year 1-. MEDIA & ENTERTAINMENT Job Growth:.% The Indian Media & Entertainment (M&E) industry is entering a strong growth phase, backed by rising consumer payments and advertising revenues across all sectors. The revenue from advertising alone is expected to grow at a CAGR of.9% and will exceed INR 00 billion by.

18 Annexure-1 Sector-wise analysis TOP sectors TELECOMMUNICATIONS 00 2 Job Growth:.% Emerging technologies such as G, M2M and innovative IoT technologies are fueling demand for niche technology talent in the sector. The deregulation of FDI norms has enormously helped job creation and growth in the sector. RETAIL Job Growth:.% A host of global majors GAP, Adidas, H&M and such like have announced expansion plans that would add more retail jobs. Walmart plans to open 0 cash-and-carry stores, half of which are slated to be in Uttar Pradesh and Uttarakhand and create over 0,000 jobs in just the two states.

19 Annexure-1 Sector-wise analysis BOTTOM SECTORS INFORMATION TECHNOLOGY Job Growth: 9.% Paradigm shifts in business models of IT Services businesses is upending talent acquisition and firms are hiring strictly on a need-basis. While Infosys as an exception is slated to hire,000 this fiscal, NASSCOM claims the industry would create -3% fewer jobs. EDUCATIONAL SERVICES Job Growth:.% The sector seems to be banking disproportionately on government initiatives by the National Skill Development Mission for job creation. However, the sector continues to focus on hiring niche skills such as Mobile and Game-based learning, AI and Machine-learning and Byte-sized learning. FAST MOVING CONSUMER GOODS & DURABLES Job Growth:.% Having experienced relentless growth, even during recessionary times, the sector seems to be consolidating and to have put much hiring activity on hold. Domestic majors including Patanjali and Wipro are planning significant investments a billion US dollars just between the two which would begin bearing fruit over the long term.

20 Annexure-1 Sector-wise analysis Bottom sectors BPO / ITES Job Growth:.3% The sector continues to stay conservative and has scaled back further on hiring, while not reducing hiring activity significantly. FreshDesk, Ornage Business Services, PurpleTalk and Intel Corp are investing or have planned investing substantially and these are expected to drive job growth over the longer term. TRAVEL & HOSPITALITY Job Growth:.% Following healthy job growth during consecutive HY terms the sector is experience a momentary slowdown and is looking to hire significantly lower numbers this time round. There is a glimmer of hope for the long term though major hotel chains like Mariott, Carlson Rezidor and ITC are planning to set up upscale, budget hotels in state capitals and tier-ii cities. AGROCHEMICALS Job Growth:.3% A depressed agricultural sector has meant bleak hiring outlook for the Agrochemicals sector. However, the GST regime and the ensuing warehouse consolidation would bring much needed cheer to the sector.

21 Annexure-1 Sector-wise analysis Bottom sectors MANUFACTURING, ENGINEERING & INFRASTRUCTURE Job Growth:.0% The sector has recovered remarkably after the demonetization exercise and has begun adding jobs, albeit at a slower pace than usual. With Mining, Electricity and Infrastructure / Construction Goods posting healthy growth in their IIP statistics the depression in the sector has bottomed out.. CONSTRUCTION & REAL ESTATE Job Growth:.3% The sector is gradually recovering from the impact of demonetization and the introduction of GST. However, this recovery is yet to translate into job growth. The Smart City project, along with a spate of investments planned by Motilal Oswal Real Estate, Macquarie Infrastructure and Real Assets, Tata Housing Development and Piramal Realty, is set to revive the sector over the medium term.

22 CITY WISE OUTLOOK STATISTICS Annexure-1 MUMBAI Job Growth: 1.2% HYDERABAD Job Growth:.1% DELHI Job Growth:.% AHMEDABAD Job Growth:.1% KOLKATA Job Growth:.% BANGALORE Job Growth:.3% CHENNAI Job Growth: 9.3% PUNE Job Growth:.0%

23 ANNEXURE-2 The Salary Scene Sample Design

24 THE SALARY SCENE WHAT EMPLOYERS PAY Annexure-2 NEW DELHI AGRI Retail St Asst. Rs. 1,000 AUTO CRM Execu Rs. 29,000 BFSI NRI Reln. Mgr Rs, 0,000 KOLKATA AGRI Territory Sales Incharge Rs. 29,000 AUTO Recruiter Rs. 2,000 TELE Operations Coordinator Rs.,000 AHMEDABAD BPO/ITES Pantry Staff Rs.,000 C&RE Insulator Rs.,000 FMCD Hardware Engg Rs. 2,000 HYDERABAD IT&KS SAMI Developer Rs.,000 M&E Projectionist Rs.,000 P&E Tele Research Rs. 1,000 MUMBAI PUNE BANGALORE CHENNAI FMCG Research Exec Rs.,000 IM&A Production Engineer Rs. 30,000 TELE Certified Ethical Hacker Rs.,000 M&E Cable Operator Rs. 1,000 H&P Line Chemist Rs. 2,000 IT&KS Salesforce Developer Rs., 000 EC&TS Research Engineer Rs. 2,000 IT&KS Product Developers Rs. 0,000 HOSP Chauffeur Rs. 2,000 M&E Video Editor-Focus Rs. 3,000 IT&KS Digital Cartographer Rs.,000 FMCD Retail Executive Rs. 1,000

25 SAMPLE DESIGN Annexure-2 Cities MEI AGCH P&E IT EC&TS FMCG&D FS RET M&E C&RE T&H ES BPO KPO TEL H&P Total Mumbai Delhi 93 Bangalore 2 Kolkata 3 Chennai 91 Pune Hyderabad Ahmedabad Total Business Size Small [Up to 9 employees] Medium [ 999 employees] Large [1,000 + employees] Total Mumbai Delhi 1 Bangalore 2 Kolkata 9 9 Chennai 0 92 Pune 9 Hyderabad Ahmedabad Total Candidates Total Mumbai Delhi Bangalore Kolkata Chennai Pune Hyderabad Ahmedabad Total

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