2014 FCC EEO Public File Report for Charter Communications OPS Shasta Cnty CA

Transcription

1 Note that multiple functional groups comprise this employment unit. The individual reports for each group combined comprise the complete public file report for this employment unit. 24 FCC EEO Public File Report for Charter Communications This Report Covers September, 23 through August 3, 24 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: 3 3 Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit Req # CA Job Title Business Account Executive Recruitment Source(s) Used to Fill the Vacancy Employee Referral Direct Employers Charter.com Total Major Accounts Executive Employee Referral Direct Employers Charter.com Total 366 Business Account Executive Employee Referral Direct Employers Charter.com 366 Total Grand Total Interviewees Referred by Each Recruitment Number Source Hired 3 3 * The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: () Charter did not use directly as a recruitment source; and/or (2) Interviewees were unable to identify more precisely. Many job boards and job banks pull Charter s job vacancies from its website and repost them independently via their own systems. Applicants, therefore, often learn about Charter s job vacancies from sources that Charter does not post with directly and cannot track. Note: Charter is a member of DirectEmployers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans.

2 RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Total Number of Referrals Charter.com 245 Powerscourt Drive St. Louis, MO 633 (34) No Direct Employers 92 N. Purdue Road, Suite Indianapolis, Indiana (37) No Charter Employee Referral No 3 Note: Charter is a member of DirectEmployers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans.

3 24 FCC EEO Public File Report for Charter Communications This Report Covers September, 23 through August 3, 24 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: 6 5 Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit CA Interviewees Referred by Each Recruitment Source Number Hired Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Direct Sales Rep Charter.com 2 Craigslist 6 The Right Thing Direct Employers Association Total Direct Sales Rep Charter.com Craigslist The Right Thing Direct Employers Association Total 4347 Direct Sales Rep Charter.com Craigslist 3 3 Employee Referral 2 Indeed.com LinkedIn Recruitmilitary Salesgravy.com Direct Employers Association Monster.com Salesjobs.com TA Online 4347 Total 6 4 Grand Total 5 6 Page

4 * The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: () Charter did not use directly as a recruitment source; and/or (2) Interviewees were unable to identify more precisely. Many job boards and job banks pull Charter s job vacancies from its website and repost them independently via their own systems. Applicants, therefore, often learn about Charter s job vacancies from sources that Charter does not post with directly and cannot track. Charter is a member of DirectEmployers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Page 2

5 RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Total Number of Referrals Craigslist.com No Charter.com 245 Powerscourt Drive St. Louis, MO No 4 Employee Referral No 2 Monster.com 5 Clock Tower Place Maynard, MA No CareerBuilder 2 N. LaSalle St. Chicago, IL 66 Paul Podolski No Salesjobs.com 36 Spear St. San Francisco, CA 945 Eric Martinez No SalesGravy.com PO Box 389 Thomson, GA 3824 Brooke Caldwell No 422 W. Loveland Loveland, Ohio Recruitmilitary.com Ave 454 Kate Davies No TAOnline.com 5 Mill St. Hanover, MA 2339 Debbie Glynn No Indeed.com 77 Broad St. Stamford, CT 69 Nick Murphy No LinkedIn.com No Direct Employers Association 92 N. Purdue Rd. Suite Indianapolis, IN No 34 Technology The Right Thing Drive Findlay, OH 4584 Sarah Clevenger No Charter is a member of DirectEmployers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Page 3

6 24 FCC EEO Public File Report for Charter Communications This Report Covers September, 23 through August 3, 24 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: 9 45 Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit CA Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Interviewees Referred Number Hired 453 Broadband Installer *Indeed.com 5 Internal 2 2 Charter.com Employee referral 5 *UtiliesJobs.com Charter TV advertisement *State of California Employment Department Direct Employers Association 453 Total Broadband Installer *Indeed.com 3 Charter.com Charter TV advertisement *State of California Employment Department Direct Employers Association Craigslist.org Total Field Auditor *Indeed.com 4 Charter.com Direct Employers Association Veterans Stand Down Job Fair - Medford, OR Total 5 Page

7 43259 Field Auditor *Indeed.com Charter.com 2 *State of California Employment Department Direct Employers Association Craigslist.org Redding Record Searchlight Shasta College Total Sup, Technical Ops I *Indeed.com Internal Charter.com 2 Direct Employers Association 358 Total 4 Grand Total 45 9 * The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: () Charter did not use directly as a recruitment source; and/or (2) Interviewees were unable to identify more precisely. Many job boards and job banks pull Charter s job vacancies from its website and repost them independently via their own systems. Applicants, therefore, often learn about Charter s job vacancies from sources that Charter does not post with directly and cannot track. Charter is a member of DirectEmployers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Page 2

8 RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Telephone Number Entitled to Notification? Total Number of Referrals Charter Television Advertisement 4 Atlantic St th Floor Stamford, CT No 2 Charter.com 4 Atlantic St th Floor Stamford, CT Yes 7 Indeed.com 77 Broad Street, 6th Floor Stamford, CT No 4 State of California Employment Department 2 Placer Street Redding, CA No 3 UtiliesJobs.com 6 First Ave., Suite King of Prussia, PA No Shasta College 555 Old Oregon Trail Redding, CA No Redding Record Searchlight Twin View Blvd. Redding, CA No Craigslist.org 38 9th Ave. San Francisco, CA No Direct Employers Association 92 N. Purdue Road, Suite Indianapolis, IN No Note: Charter is a member of DirectEmployers Association. Through this nonprofit network, the job vacancies for this unit are broadly disseminated to diverse range of recruitment sources, including, but not limited to, educational institutions, state job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Page 3

9 Supplemental Recruitment Initiatives: # Name Date Description Veterans Stand Down Job Fair Medford, OR. Veterans Job Fair /2/23 Hosted by John Gallo, Veterans Reintegration Program. 2 Equal Employment Opportunity Training for Leadership 3/4/24 3 Tuition Reimbursement Ongoing Establishment of training programs designed to enable unit personnel to acquire skills that could qualify them for higher level 4 positions Ongoing Establishment of training programs designed to enable unit personnel to acquire skills that could qualify them for higher level 5 positions Ongoing Leadership Training on Equal Employment Opportunity during Supervisor Roadmap conference call on 3/4/4. Led by Kathleen Martin, Director of Human Resources. Charter Communications has a Tuition Reimbursement program where employees can take college courses to enhance their skills to better prepare them for their current jobs and/or advanced positions Charter Communications offers employees the opportunity to obtain additional job skills by taking courses through Jones/NCTI. Charter Communications has a career path program for Broadband Technicians and System Technicians where they can self promote through a written and practical assessment process. They gain the skills and knowledge necessary to move to the next level through classroom style training, web based training and on the job training. Page 4

10 6 Establishment of training programs designed to enable unit personnel to acquire skills that could qualify them for higher level positions Ongoing Charter Communications arranges comprehensive training programs for all new Direct Sales Representatives (8 day) and Customer Sales and Service Center Representatives/Store Associates (28 day) enabling acquisition of skills to qualify them for higher level positions. Additionally, through the self assessment Career Progression Program, Representatives and Associates are able to self promote to Store Specialist positions. Supervisors and managers participated in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Your Leadership Journey, Reinforcing for Leadership Success, Leadership Connect, Advanced Leadership Connect, Effective Hiring, Performance Management, Civil Treatment for Managers, and Strategic Leadership (for Directors and above). Charter Communications requires that new employees complete the following training within their first month of employment: Harassment Prevention in the Workplace, Information Security and Privacy, Records and Information Management, Wage and Hour, and Charter's Marketing Privacy Preferences. Page 4