2014 FCC EEO Public File Report for Charter Communications OPS Athens-Clarke Cnty GA

Transcription

1 2014 FCC EEO Public File Report for Charter Communications This Report Covers September 1, 2013 through August 31, 2014 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit GA Interviewees Referred by Each Recruitment Source Number Hired Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Broadband Installer Internal 1 1 Referral Total Broadband Installer Charter.com 1 0 Referral Total Broadband Installer Internal Total Broadband Installer Charter.com 1 0 Internal 1 0 Referral 1 1 TV Advertisement Total Broadband Installer Charter.com 3 1 google 1 0 Referral 2 0 GA DOL Total 7 1 Page 1

2 Broadband Installer TV Advertisement Total Broadband Installer Charter.com 4 1 Referral Total Broadband Installer Charter.com 4 0 Referral Total Broadband Installer Charter.com 4 1 Referral Total Broadband Installer Charter.com 4 2 Referral Total Broadband Installer Internal Total Broadband Installer Internal 1 1 Job Fair, GDOL, 4/9/ Total Field Auditor Charter.com 2 0 google 1 0 Internal 1 1 Referral 2 0 Need a Damn Job Athens GA Facebook Total 7 1 Grand Total Page 2

3 RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Charter.com 495 Hawthorne Ave Athens, GA Johanna Poff 706/ No Employee/Friend Referral 495 Hawthorne Ave Athens, GA Johanna Poff 706/ No Internal Candidate 495 Hawthorne Ave Athens, GA Johanna Poff 706/ No Georgia Dept of Labor 2211 Beaver Ruin Ro Norcross, GA Michael Kotler 770/ No Georgia Dept of Labor 148 Andrew Young In Atlanta, GA Stanley Johnson 404/ No SCTE 140 Phillips Road Exton, PA / No Cable Jobs 4 Choke Cherry RoadRockville, MD, / No Cable 360 no Linked In 2029 Stierlin Ct Mountain View, CA No Beyond.com* Google* yahoo.com* Jobs2careers* Bright.com* Engineer Jobs* Total Number of Referrals Note: Charter is a member of Direct Employers association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job banks, and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. *The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as a recruitment sources; and/or (2) interviewees were unable to identify more precisely. Many job boards and job banks pull Charter's job vacancies from its website and repost them independently via their own systems. Applicants, therefore, often learn about Charter's job vacancies from sources that Charter does not post with directly and cannot track. Page 3

4 Supplemental Recruitment Initiatives: # Name Date 1 Veterans Job Fair 4/9/ Spring Job Fair 4/25/ Bill messages 4/9/14-6/8/14 4 Newspaper article 4/17/ Description Job fair for veteran's sponsored by the GA DOL, hosted by AIM, Duluth Job Fair for Connecting Henry, Inc, sponsored by MBC Training Service Messages on customer's bills Article in AccessNorthGa on 4/17/14 Page 4

5 2014 FCC EEO Public File Report for Charter Communications This Report Covers September 1, 2013 through August 31, 2014 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: 4 9 Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit GA Interviewees Referred by Each Recruitment Source Number Hired Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Cust Sales & Serv Cntr Rep Charter.com Total Direct Sales Rep Charter.com Total MDU Relationship Executive Charter.com Total Sup, Direct Sales I-SFU Charter.com Total 1 1 Grand Total 9 4 Page 1

6 RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Total Number of Referrals CareerBuilder 200 N. LaSalle St. Chicago, IL Charter Recruiter No 0 Charter TV No 0 Charter.com 9 Craigslist.org Job Posting No 0 Direct Employers Association 0 Employee Referral No 0 Facebook.com 0 Google.com No 0 Indeed.com 177 Broad St. Stamford, CT LinkedIn.com 0 Monster.com 5422 Clock W. Loveland Tower Place Maynard, Loveland, MA Ohio Recruitmilitary.com Ave SalesGravey.com PO Box 1389 Thomson, San Francisco, GA CA 0 Salesjobs.com 360 Spear St Simply Hired No 0 Twitter 0 Page 2

7 Supplemental Recruitment Initiatives: # Name Date 1 Charter Offices Ongoing Description Charter Communications arranged a comprehensive four-week training program for all new Customer Sales and Service Center Representatives/Store Associates enabling acquisition of skills to qualify them for higher level positions. Additionally, through the self assessment Career Progression Program, Representatives and Associates are able to self promote to Store Specialist positions. Supervisors and managers participated in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Your Leadership Journey, Reinforcing for Leadership Success, Leadership Connect, Advanced Leadership Connect, Effective Hiring, Performance Management, Civil Treatment for Managers, and Strategic Leadership (for Directors and above). Charter Communications requires that new employees complete the following training within their first month of employment: Harassment Prevention in the Workplace, Information Security and Privacy, Records and Information Management, Wage and Hour, and Charter's Marketing Privacy Preferences. 2 Direct Employers AssociationOngoing Charter is a member of the Direct Employers Association. Though this non-profit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies, and job banks(s), and organizations that distributes to women, minorities, the disabled, and veterans. Page 3