Please see attached recruitment source list for recruitment source contact information.

Transcription

1 2014 FCC EEO PUBLIC FILE REPORT FOR SUDDENLINK COMMUNICATIONS Employment Unit # [Williamson County, TX] This Report Covers September 1, 2013 August 31, 2014 Total # of Full-Time Vacancies Filled During Reporting Period: 114 Total # of People Interviewed for Full-Time Vacancies During Reporting Period: 513 Please see attached recruitment source list for recruitment source contact information. Req. # Position Title Recruitment Source(s) Used to Fill Vacancy Number of Interviews Referred by Each Recruitment Source Number of Hires Referred by Each Recruitment Source 5276 Broadband Technician I Employee Referral 1 1 TX Workforce Posting 6413 Direct Sales Supervisor I Third Party Recruiter 1 1 Employee Referral Posting work4suddenlink.com 6509 Broadband Technician II Employee Referral 2 2 Indeed.com 1

2 work4suddenlink.com Posting TX Workforce Total Broadband Technician I Indeed.com 1 1 Employee Referral Posting work4suddenlink.com 1 Total Broadband Technician III 1 1 Employee Referral Indeed.com 1 Total Direct Sales Rep I 4 1 Indeed.com 2 2 CareerBuilder 1 2 ZipRecruiter** 3 Billboard 1 TV 3 2 Total 16 5

3 6550 Direct Sales Rep I Time to Hire 14 1 TV Employee Referral 2 TX Workforce 1 CareerBuilder 2 Indeed.com 1 Total Direct Sales Rep I Indeed.com Employee Referral Posting Total Direct Sales Rep I Indeed.com Employee Referral 3 CareerBuilder 1 TX Workforce 1 ZipRecruiter** 2 Total Direct Sales Rep I ZipRecruiter** TX Workforce 2

4 Indeed.com 2 Referral 2 TV 1 Total Direct Sales Rep I dallashelpwanted.com* 1 1 CareerBuilder Employee Referral 5 2 Indeed.com 2 Snagajob.com 1 ZipRecruiter** 4 TX Workforce 4 TV 4 Total Broadband Technician II Employee Referral Total Technical Operations Mgr II Posting 1 1 Employee Referral 1

5 Total Direct Sales Supervisor II Employee Referral Broadband Technician I Employee Referral Total Inventory Control Specialist I Employee Referral 3 1 Indeed.com 4 Total Direct Sales Rep I ldsjobs.org* 1 1

6 6998 Broadband Technician I Employee Referral Broadband Technician I Employee Referral Indeed.com 2 Total Broadband Technician I 2 1 Total 2 1

7 7002 Broadband Technician I Broadband Technician IV Service Appointment Rep Employee Referral Williamson County Sun Total Broadband Technician III Employee Referral Indeed.com 1 CareerBuilder 1

8 Total Neighborhood Service Rep Employee Referral 2 2 CareerBuilder Indeed.com 1 1 Zip recruiter** 1 1 Williamson County Sun Total Inventory Control Specialist I Indeed.com Direct Sales Rep I Employee Referral CareerBuilder 1 Indeed.com 2 Total 8 2

9 7202 Direct Sales Rep I Time to Hire 11 1 CareerBuilder 1 Employee Referral 2 Indeed.com 2 Total Broadband Technician - SBS Tech Ops Supervisor - Field Indeed.com Total Broadband Technician I Indeed.com Referral 1

10 TX Workforce 1 Banner 1 Total Direct Sales Rep I CareerBuilder 2 2 TV 1 Indeed.com 4 Employee Referral 1 Total Direct Sales Rep I Time to Hire Employee Referral 1 Indeed.com 2 CareerBuilder 2 Total Direct Sales Rep I Time to Hire Employee Referral 2 CareerBuilder 3 Indeed.com 2 TX Workforce 2

11 Total Direct Sales Rep I Employee Referral 4 1 Time to Hire CareerBuilder 3 Indeed.com 1 LinkedIn* 1 TX Workforce 1 Total Inventory Control Specialist I Retail Sales Agent I Indeed.com 1 1 Employee Referral 1 1 Total Broadband Technician I Employee Referral 4 3 1

12 Indeed.com 1 1 TV 1 1 Total Direct Sales Rep I Indeed.com 5 1 Employee Referral 2 TV 2 Total Direct Sales Rep I Employee Referral 3 1 Time to Hire CareerBuilder 1 Indeed.com 1 Zip recruiter** 3 Total Direct Sales Rep I Time to Hire 22 1 Employee Referral 2 1

13 1 Indeed.com 2 CareerBuilder 1 Total Direct Sales Rep I CareerBuilder Employee Referral 2 Indeed.com 1 Total Direct Sales Rep I Indeed.com 3 1 Career Fair 1 1 Monster.com* 1 1 Employee Referral Zip recruiter** 2 TV 2 Total Retail Sales Agent I Indeed.com 1 1

14 7597 Retail Sales Agent I Indeed.com Retail Sales Agent I Broadband Technician I Employee Referral 1 1 Indeed.com 1 1 Posting Total Neighborhood Service Rep Employee Referral 2 1

15 2 1 Indeed.com 1 1 Williamson County Sun Total Service Appointment Rep Zip recruiter** 2 1 Employee Referral 1 Indeed.com 1 Williamson County Sun Total Direct Sales Rep I Indeed.com 2 1 Employee Referral 3 2 Victoria Advocate* 2 TV 1 Total Direct Sales Rep I Zip recruiter** 2 1 Employee Referral 4 5 CareerBuilder 3

16 TX Workforce 1 Indeed.com 1 Total Direct Sales Rep I Zip recruiter** 3 1 CareerBuilder 1 1 Employee Referral 1 1 Indeed.com 2 TV 1 Total Direct Sales Rep I Indeed.com 1 1 Employee Referral TX Workforce 1 Total Direct Sales Rep I 4 1 CareerBuilder 1 1 Employee Referral Posting 3 Indeed.com 3

17 TV 2 Walk In 1 Total Retail Sales Agent II Internet Job Board Posting Employee Referral Indeed.com Total Retail Sales Agent I 1 1 Indeed.com 1 1 Employee Referral 1 1 Total Direct Sales Rep I Indeed.com 6 1 Career Fair Zip recruiter** 4 TV 4 Referral 2 Total 18 2

18 8006 Direct Sales Rep I Employee Referral TV 1 1 CareerBuilder 2 1 Indeed.com 2 Walk In 1 Total Direct Sales Rep I TV Zip recruiter** 3 Employee Referral 2 2 Indeed.com 4 TX Workforce 1 Total Neighborhood Service Rep CareerBuilder 1 1 Employee Referral Indeed.com 1 Total Local Sales Manager Employee Referral 0 0 Internet Job Board: Indeed.com* 0 0

19 Suddenlink.com 0 0 Texas Workforce Commission 0 0 Applicant 0 0 Internet Job Board: Bright.com* 1 1 Total Account Executive Employee Referral 0 0 Internet Job Board: Indeed.com* 0 0 Suddenlink.com 0 0 Texas Workforce Commission 1 1 Applicant Account Executive Employee Referral 1 1 Internet Job Board: Indeed.com* 2 0 Suddenlink.com 0 0 Texas Workforce Commission 0 0 Applicant 0 0 Internet Job Board: Beyond.com* 1 0 Total Account Executive Employee Referral 1 0 Internet Job Board: Indeed.com* 0 0 Suddenlink.com 0 0 Texas Workforce Commission 0 0 Applicant 1 1 Total Local Sales Manager Employee Referral 0 0 Internet Job Board: Indeed.com* 1 1 Suddenlink.com 0 0 Texas Workforce Commission 0 0 Applicant 0 0

20 Employee Referral Account Executive I Employee Referral 1 0 Internet Job Board: Indeed.com* 1 0 Suddenlink.com 3 1 Texas Workforce Commission 0 0 Applicant 0 0 Total 5 1 SUPPLEMENTAL RECRUITMENT INITIATIVES COMPLETED DURING REPORTING PERIOD Date Initiative Description/Participation Participants Ongoing Ongoing Ongoing Post all jobs on Suddenlink Website Employee Referral Program Step Progression Program The Texoma Region posts all internal and external postings on the Suddenlink Career website. Texoma Region provides and employee referral incentive Suddenlink has developed and implemented a training and certification program designed to assist unit personnel in acquiring the skills & certificates necessary to qualify for promoting into higher level positions. Specifically, the unit pays for and facilitates attendance at NCTI training courses for it s technician employees. Claribel Cardona-Lassen - HR Generalist; Catrina Johnson - HR Generalist; Jana Parry; Recruiter All Suddenlink Employees Texoma Training Department Ongoing Passive Candidate Mining Searching passive candidates who's resumes exhibit strong experience in direct sales -CareerBuilder, Resume Bucket Jana Parry - Recruiter

21 Ongoing WOW Cards Business cards given to anyone providing excellent service in the community congratulating customer service skills and directing to open positions on Suddenlink website. All Suddenlink Leaders Ongoing Now Hiring Banner at Local Offices Now Hiring Banner displayed at each local office either outside or inside building depending on municipal restrictions. Local Offices Ongoing TV Commercials Suddenlink runs TV commercials in each market advertising now hiring Shelley Vaughn - Marketing Manager Ongoing Leadership Development Program Supervisors participate in various supervisory training including Your Role as Supervisor, Managing Within The Law, Coaching Training, Behavioral Interviewing, and Positive Employee Relations. Suddenlink Leaders and Potential Leaders 6/18/2014 Fort Hood Army Career and Alumni Mega Job Fair 6/16/2014 Latino Diversity Career Fair Participate and support military and veteran job fair Diversity Job Fair aimed toward bilingual and/or Latino Population Jana Parry - Recruiter; Morris Pruitt - Recruiter Jana Parry - Recruiter

22 RECRUITMENT SOURCE LIST Name of Recruitment Source Time to Hire 1420 NW Gilman Blvd Ste 2221 Issaquah, WA Direct Employers 9002 N. Purdue Road, Suite 100 Indianapolis, Indiana Indeed.com 7501 N Capital of Texas Hwy Building B Austin, TX CareerBuilder 200 N. LaSalle Street, Suite 1100, Chicago, IL Snagajob.com 4851 Lake Brook Dr. Glen Allen, VA Texas Workforce (TX WORKFORCE) Address Contact Telephone Number/ Entitled to Notification? 575 Round Rock West Dr. H240 Round Rock, TX Rose Giravantes Tom Eckhart Tad Schwartz Jill Bockenstette Interviewees Referred N , tom@directemployers.org N N Jill.bockenstette@careerbuilder.com N Amie Keith N 1 0 Craig Henry ext N 22 2 Hires Referred

23 Infinity Marketing Concepts ZipRecruiter** 874 S Pleasantburg Drive Greenville, SC Third Street Promenade, #335 Santa Monica, CA Christine Brunner N 4 0 Emily Clack N 34 7 Williamson County Sun Suddenlink Employee Referral Program/Suddenlink PO Box 39 Georgetown, TX SSE Loop 323 Tyler, TX SSE Loop 323 Tyler, TX Kristi Martin N 0 0 Shelley Vaughn, Marketing Mgr N 28 5 Jana Parry Y N/A N/A N Indeed Job Board: Bright.com* N/A N/A N 1 1 * Recruitment sources marked with * are sources that were identified by an interviewee as a referral source, but: (1) Suddenlink did not post the job vacancy with the source; or (2) the interviewee did not provide Suddenlink with enough information to precisely identify the source (e.g., the interviewee informed Suddenlink that he or she learned about the job vacancy from a job board, but could not name the job board). Many media outlets and websites pull Suddenlink s job vacancies from its website and other sources that Suddenlink uses to disseminate its job vacancy information, and include Suddenlink s vacancies in their job banks independently. Accordingly, an interviewee may legitimately learn about Suddenlink s job vacancies from a source that Suddenlink does not post with directly and may not track.

24 **ZipRecruiter is an online job posting tool that cross-post to over 50 job sites with one click. These job sites include Usjobs.com, Simplyhired.com, indeed.com, Craigslist, indeed, LinkedIn, to name a few. Note: All Suddenlink Job vacancies that are posted are also distributed to Job Central/Direct Employers, which also lists them with the attached list of specialty and minority recruitments organizations.