CONTENTS. Chairman and CEO s Message Highlights. Appendix

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2 CONTENTS Chairman and CEO s Message Sustainability Ratings Contact Us 20

3 Chairman and CEO s Message Chairman and CEO s Message The foundation of CLP s sustainability efforts lies in CLP s vision, to be the leading responsible energy provider in the Asia-Pacific region, from one generation to the next. To achieve this, we need to provide reliable and affordable energy to our customers in a way that minimises our negative impact on the environment and surrounding communities, complies with local government policies and regulations, and yet allows for a return to our shareholders that will enable us to stay in business for decades to come. A Sustainable Business Strategy It is our belief that a strong business strategy takes into consideration these sustainability objectives as well as the changing business landscape. Since we last refreshed our business strategy in 2009 there has been significant change. We have seen unprecedented decreases in demand for electricity in mature economies, dramatic volatility in fuel markets, a structural shift in global economic growth towards Asia, tightening environmental regulation in our key markets and continued policy uncertainty on climate change. Against this rapidly evolving background, we launched a thorough review of our investment strategy in early Our starting point was to look to the future positioning our business in markets where we have scale, capability and competitive advantages. Our updated Group strategy, detailed in the Our Company chapter of this report as well as in our Integrated Annual Report, can be summarised with three words Focus Delivery Growth. By focusing on business activities and initiatives that best utilise our core competencies, we will be able to deliver on the potential of our investments and generate growth for our shareholders Sustainability Report

4 Chairman and CEO s Message Our Sustainability Priorities To deliver on this business strategy, we have four strategic sustainabilityrelated priorities spanning across the pillars of environment, economics, people and community. being developed. We concluded that absent a material price on carbon, coal will continue to play a large role in meeting the growing need for affordable electricity in Asia for the foreseeable future and some of the most attractive investments in our growth markets will continue to reduction targets. We will also need to maximise the efficiency of our thermal projects, reduce our exposure to older coal-fired generation over time and continue to look for nuclear project opportunities. We recognise that the interim targets we have set for ourselves in our Climate Vision 2050 Climate Change In 2014, the Group s carbon intensity increased from 0.82kg CO 2 /kwh in 2013 to 0.84kg CO 2 /kwh, mainly due to the acquisition of additional shares for our fossil-fuelled power generation assets in Hong Kong and reduced generation from be coal-based projects. However, we believe our long-term goal to reduce the carbon intensity of our generating portfolio by 75% by 2050 is still achievable and renewable energy will play an increasing role in our future growth plans. Increasing renewable energy alone is not sufficient to achieve these steep are challenging and we acknowledge that Government policies will play a key role in determining when we achieve our targets. Nevertheless, we remain committed to working towards our goals and we hope that the UNFCCC COP21 in Paris in 2015 will provide more clarity on how we can move towards a low carbon future. some of our renewable assets. The slow pace of national and international policy support for carbon abatement, failure at the COP15 in Copenhagen in 2009 to reach international consensus on carbon emission reductions, and the continuing regulatory uncertainty that we face in running our business, has made it increasingly difficult to achieve our interim targets as outlined in our Climate Vision This factor was taken into consideration when the new business strategy was Sustainability Report

5 Chairman and CEO s Message Economic Sustainability We must ensure our long-term economic viability while meeting the challenges of acute short-term volatility and pressures. As with many power utilities around the world, we currently face increasing pressure to reduce emissions from electricity generation, while maintaining an affordable tariff, delivering safe and reliable energy and responding to rapidly changing market and regulatory conditions. Improvements in the cost and performance of some renewable and distributed energy technologies, as well as potential breakthroughs in energy We believe that well-designed market and regulatory regimes that incorporate requirements that meet the environmental and social expectations of the society, while supporting the long-term economic viability of entities providing essential services such as electricity, can help ensure the desired balances are struck over time in a more transparent and controlled way. The electricity sector must and will change in the coming decades, and we will be proactive in exploring potential new business models for our future so that we are well prepared to respond to these changes. Our People Any company is only as good as the people who work in it, and CLP is no exception. Our greatest assets are our employees and they remain a priority. In 2014, our voluntary turnover rates remained below the local market average. Key contributors to our ability to attract and retain staff are competitive remuneration, comprehensive retirement and medical benefits, good vacation provisions and attractive career development opportunities for high performers. With the shortage of engineers and the large number of infrastructure developments in the region, it is storage, together with the growing application of energy efficiency technologies will continue to impact on grid demand for electricity and could challenge current utility business models Sustainability Report

6 Chairman and CEO s Message imperative that we retain our talented multi-disciplinary employee base, whose team work and implemented through a set of commitments that include supporting the long-term development of the and practical, with the view that they will help us improve at a pace that keeps us ahead of the curve in the and collegiality is a source of great pride to the company. We will communities we serve. Recently, we have integrated community Asia-Pacific region. For example, in the area of reporting, in addition to continue to grow and develop our employees skills and strengths through leveraging our capabilities initiatives into our annual business planning process, with specific and measurable targets. The focus areas adopting the Global Reporting Initiative (GRI) G4 Guidelines and having our sustainability data independently across the Group so that they for these initiatives include climate assured to the ISAE 3000 standard, will continue to be instrumental in change, youth education, community this year we are amongst the first delivering the promise of our new development and arts and culture. We corporates in Hong Kong to have our strategy in the coming decade. will continue to take a country and site- greenhouse gas emissions assured to specific approach and develop tailor- the ISAE 3410 standard. made programmes to address the needs and expectations of the local communities we serve. Since our founding in 1901, CLP has come a long way. We have grown from a company operating solely in Hong To support our progress in these four Kong to a leading energy provider areas, we will continue to engage in the Asia-Pacific region. We are with international organisations such confident that our updated strategy of Our Communities It is in the interest of business to support the communities in which they operate as only sustainable as the World Business Council for Sustainable Development, and adopt international standards, guidelines and best practices where appropriate Focus Delivery Growth will provide the platform for delivering the value to our stakeholders that will help secure CLP s future in the decades to come. communities can support sustainable businesses. This is why Caring for the Community is one of the core values articulated in our CLP Value Framework, The Honourable Sir Michael Kadoorie Chairman CLP Holdings Limited Richard Lancaster Chief Executive Officer CLP Holdings Limited Sustainability Report

7 Su sta i n a b i l i ty Re p or t

8 Key Environmental Issues Our Group Carbon Intensity increased from 0.82kg CO 2 /kwh to 0.84 CO 2 /kwh, which is where we started back in 2007 and is a consequence of the following events: In 2012, we experienced an all-time low carbon intensity which was a result of lower output from Yallourn Power Station in Australia due to the disruption caused by the flooding of its mine, as well as low output from our Jhajjar Power Station in India due to the lack of coal for generation. In 2013, we acquired Mount Piper and Wallerawang Power Stations in Australia, both of which are coal-fired. In the same year, output from the Jhajjar Power Station in India increased relative to 2012, and our endeavors to align our carbon accounting method with our financial accounting definitions resulted in the removal of the CGN wind portfolio from our 2013 calculations. The rise from 2013 to 2014 was attributed mainly to the acquisition of additional shares in Castle Peak Power Company Limited (CAPCO) which holds our power generation assets in Hong Kong, resulting in an increase in equity of the fossil-fuel portfolio. There was also a general reduction in output from renewables projects, in particular hydro projects in Mainland China. Our renewable generation capacity fell to 14.1% from 16.3% in 2013, while our non-carbon emitting generation capacity also dropped to 16.7%, down from 19.4% in This reduction is due mainly to the acquisition of additional shares in CAPCO and financial commitment of Fangchenggang II. However, we did continue to invest in renewable energy, with an investment of HK$3,072 million made over the course of the year, an increase from our investment of HK$1,688 million in As in years past, most of the expansion of our renewable portfolio has come from our India and Mainland China businesses. Our carbon intensity for the Hong Kong business in 2014 remained at a level similar to 2013 despite the fact that more coal-fired generation was used to mitigate the tariff increase pressure by cushioning the relatively more expensive gas prices, with our kg CO 2 /kwh remaining at 0.63 and our kg CO 2 e/kwh slightly increasing from 0.63 to Sustainability Report

9 Key Social Issues Our employee and contractor safety performance in 2014 was similar to last year: We had zero employee fatalities across the CLP Group; but We had one contractor fatality at our Tejuva wind farm construction site on 2 October 2014, involving a truck reversing into the parking area. An independent accident investigation panel was set up to look into the root cause of the incident and the panel s recommendations have been adopted with implementation taking place over time. Each of our businesses carries out an Employee Opinion Survey at appropriate intervals to understand the views of employees on a range of matters, and to identify areas of strength and areas we need to strengthen, which will be followed up by the respective management teams. Our Hong Kong and Mainland China businesses carried out Employee Opinion Surveys in 2014 and the Employee Engagement scores for both were significantly above the local market norms. We launched several gender diversity initiatives amongst our employees: We now measure and report gender diversity across the Group to increase the visibility of the issue to the Group Executive Committee and the Human Resources & Remuneration Committee. In Hong Kong we have sought the views of female employees, via focus groups, on how to ensure that we remain a female-friendly employer. This has resulted in the enhancement to our maternity leave policy in Hong Kong to allow for a period of additional unpaid leave to be taken at the end of paid maternity leave. We are working in partnership with the Hong Kong Institution of Engineers to provide 20 female mentors from CLP for female engineering students, in order to encourage them to pursue engineering as a career Sustainability Report

10 Key Governance Issues We expanded the Terms of Reference of the Sustainability Committee beyond environment, social and ethical issues to encompass health, safety and IT security matters from a long-term strategic sustainability perspective. We adopted CLP s HSSE (Health, Safety, Security and Environment) Management System Standard to drive the development of the policies, management systems and practices that enable CLP to achieve business results without harm to people or the environment. This Standard explains the overall approach to HSSE management across the CLP Group and how the various HSSE standards and guidelines should be applied at the CLP Group, regional and asset level. We set a 10% cap on the price discount for any new shares to be issued under the General Mandate to issue shares unless and until there is a material change in circumstances or market condition. The introduction of such a cap aligns with international best practice and has received overwhelming support from shareholders at the 2014 Annual General Meeting (AGM). We held our second ESG webcast on 22 April 2014 to further enhance our communication with institutional investors and their proxy advisors on the ESG aspects of our business. The recording of the webcast is available on the CLP website Sustainability Report

11 Key Performance Indicators These tables present a quantitative overview of our 2014 non-financial performance. The indicators are selected from the Global Reporting Initiative (GRI) G4 Guidelines as well as other key performance data. All of the 2014 data presented in these tables, except that which is shaded in pink, has been independently assured by PricewaterhouseCoopers. For a detailed explanation of these numbers and the drivers behind them, please refer to the following chapters in this report. Employees Environment Safety Governance Financial Sustainability Report

12 Sustainability Report Environment All operationally-controlled facilities (where CLP has full authority to implement CLP s operating policies); plus any facilities included from the BSMI (Boundary Scoping and Materiality Identification) assessment; that are power assets, transmission and distribution or fuel storage facilities that pose material impact to the environment; and which have operated for the full calendar year are included, with 100% of the performance data reported without adjustment of the data to reflect our equity share unless otherwise stated. Notes Units Resource Use & Emissions Total particulates emissions kt G4-EN21 B1.1 Water withdrawal 2 G4-EN8 B2.2 from marine water resources Mm 3 4, , , , ,670.7 from freshwater resources 3 Mm from municipal sources 3 Mm Total Mm 3 4, , , , ,716.6 Water discharged 2 G4-EN22 cooling water to marine water bodies Mm 3 4, , , , ,670.7 treated wastewater to marine water bodies Mm treated wastewater to freshwater bodies Mm wastewater to sewerage Mm wastewater to other destinations Mm Total Mm 3 4, , , , ,692.1 GRI G4 Reference HKEx ESG Reporting Guide Reference Coal consumed (for power generation) TJ 541, , , , ,427 G4-EN3 B2.1 Gas consumed (for power generation) TJ 63,268 73,510 86, , ,556 G4-EN3 B2.1 Oil consumed (for power generation) TJ 2,345 1,973 8,200 1,508 1,272 G4-EN3 B2.1 CO 2 e emissions from power generation (Scopes 1 & 2) kt 53,258 44,258 38,464 44,450 41,908 G4-EN15 B1.2 CO 2 emissions from power generation (Scopes 1 & 2) 1 kt 53,044 44,076 38,319 44,298 41,784 G4-EN15 B1.2 Nitrogen oxides emissions (NO x ) kt G4-EN21 B1.1 Sulphur dioxide emissions (SO 2 ) kt G4-EN21 B1.1 Hazardous waste produced 2,4 T (solid) / 484 / 337 / 262 / 799 / 803 / kl (liquid) 2,783 1,228 1, ,167 G4-EN23 B1.3 Hazardous waste recycled 2,4 T (solid) / 89 / 34 / 25 / 36 / 39 / kl (liquid) 1, , G4-EN23 Non-hazardous waste produced 2,4 T (solid) / 21,142 / 7,700 / 10,830 / 6,301 / 8,029 / kl (liquid) G4-EN23 B1.4 Non-hazardous waste recycled 2,4 T (solid) / 4,172 / 1,853 / 2,719 / 3,699 / 3,199 / kl (liquid) G4-EN23 Environmental regulatory non-compliances resulting in fines or prosecutions 5 number G4-EN29 Environmental licence limit exceedances & other non-compliances number G4-EN29 Climate Vision 2050 Target Performance (Equity Basis) For carbon intensity-related performance and commitments, they are calculated on an equity basis instead of on an operational control basis. Our reporting scope for these metrics includes all facilities that were operation during the year in which CLP has equity interest (hence assets acquired during the year are included despite not having operated for a full calendar year under CLP ownership). Some statistical data derived from our overseas operations may not be strictly comparable because local and / or regulatory definitions may vary. Total renewable energy generation capacity % (MW) (2,660) (2,579) (2,734) (2,424) (2,286) Non-carbon emitting generation capacity % (MW) (3,152) (3,071) (3,226) (2,916) (2,778) Carbon dioxide emissions intensity of kg CO 6 2 / CLP Group's generation portfolio kwh G4-EN18 B1.2 All 2014 Environmental data has been independently verified by PricewaterhouseCoopers except those numbers which are shaded.

13 Employees Employee figures include all people employed by CLP entities or their subsidiaries. It does not include employees in our Jointly Controlled Entities, Jointly Controlled Assets or Associated Companies. In Hong Kong, Australia and India, this scope covers all of CLP s operations. In Mainland China, the scope covers CLP s nuclear business and those facilities in which CLP holds a majority equity share, excluding Fangchenggang. Notes Units GRI G4 Reference HKEx ESG Reporting Guide Reference Employees based on geographical location G4-9 A1.1 Hong Kong number 4,405 4,394 4,345 4,259 4,228 Mainland China number Australia number 2,143 1,745 1,302 1, India number Other Locations (Southeast Asia & Macau) number Total number 7,387 6,968 6,581 6,316 6,075 Employees eligible to retire within the next five years 7 EU15 Hong Kong % 15.4% 15.2% 14.0% 13.4% 12.5% Mainland China % 11.1% 12.2% 11.9% 9.6% 11.3% Australia % 9.2% 10.9% 11.9% 9.6% 9.5% India % 1.4% 0.8% 0.8% 1.1% 1.3% Other Locations (Southeast Asia & Macau) 8 % 0.0% 0.0% Total % 12.4% 13.0% 12.6% 11.6% 11.3% Voluntary staff turnover rate 9, 10 G4-LA1 A1.2 Hong Kong % 2.6% 1.9% Mainland China % 2.5% 2.6% Australia % 11.6% 9.4% India % 13.2% 10.1% Other Locations (Southeast Asia & Macau) 8 % Training Data Training per employee 11, 12 average hours G4-LA9 A3.2 All 2014 Employees data has been independently verified by PricewaterhouseCoopers except those numbers which are shaded. Governance Notes Units GRI G4 Reference HKEx ESG Reporting Guide Reference Convicted cases of corruption cases G4-SO5 C3.1 Breaches of Code of Conduct cases Sustainability Report

14 Safety (Note13) Scope includes companies, assets and construction projects fully or majority owned by CLP; companies and assets for which CLP has operational control (where CLP has full authority to implement CLP s operating policies); and CLP corporate office areas. Notes Units GRI G4 Reference HKEx ESG Reporting Guide Reference Fatalities (employees only) 14 number G4-LA6 A2.1 Fatalities (contractors only) 14 number 1 1 N/A N/A N/A G4-LA6 A2.1 Fatality Rate (employees only) 15 rate N/A N/A N/A G4-LA6 A2.1 Fatality Rate (contractors only) 15 rate N/A N/A N/A G4-LA6 A2.1 Lost Time Injury (employees only) 16 number 4 5 N/A N/A N/A G4-LA6 Lost Time Injury (contractors only) 16 number N/A N/A N/A G4-LA6 Lost Time Injury Rate (employees only) 15, 16 rate N/A N/A N/A G4-LA6 Lost Time Injury Rate (contractors only) 15, 16 rate N/A N/A N/A G4-LA6 Total Recordable Injury Rate (employees only) 15, 17 rate N/A N/A N/A G4-LA6 Total Recordable Injury Rate (contractors only) 15, 17 rate N/A N/A N/A G4-LA6 Days lost / charged (employees only) 18 number ,010 G4-LA6 A2.2 All 2014 Safety data has been independently verified by PricewaterhouseCoopers except those numbers which are shaded. Financial Selected financial figures are extracted from our Annual Report and include the financial statements of CLP and its subsidiaries. These figures include the Company s interests in Joint Ventures, Joint Operations, and Associate. Methods of accounting of these interests are in accordance with Hong Kong Financial Reporting Standards (HKFRS) issued by the Hong Kong Institute of Certified Public Accountants (HKICPA). Notes Units Revenue HK$ million 92, , ,861 91,634 58,410 Earnings HK$ million 11,221 6,060 8,312 9,288 10,332 Total assets (as at 31 December) HK$ million 214, , , , ,355 Shareholders funds (as at 31 December) HK$ million 88,013 87,361 91,127 81,259 79,661 Borrowings (as at 31 December) HK$ million 67,435 56,051 66,198 65,521 44,623 Dividends per share HK$ Return on equity 19 % GRI G4 Reference HKEx ESG Reporting Guide Reference Sustainability Report

15 Notes to the KPI Tables 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: 16: 17: 18: 19: Includes Yallourn and Hallett facilities CO 2 e emissions as CO 2 emissions data were not available. All water and waste data are verified at the facility level. Data for 2013 have been updated to align with reporting definition. Waste categorised in accordance with local regulations. Please refer to the Sustainable Environment chapter for more information regarding the non-compliance. Since 2013, CGN Wind is not included as per the Greenhouse Gas Protocol due to its accounting categorisation. The percentages given refer to full-time permanent staff within each location, who are eligible to retire within the next five years. There were no permanent staff in Other locations (Southeast Asia & Macau) since Voluntary turnover is employees leaving the organisation voluntarily and does not include dismissal, retirement, separation under a separation scheme or end of contract. In Mainland China and Australia, voluntary staff turnover rates refer to both permanent and short-term employees. In all other regions, voluntary staff turnover rates refer to permanent employees only. Training data for Australia does not include Mount Piper and Wallerawang as the data is not available. Training per employee in 2014 is reported in average hours of training. Prior to 2014, Training per employee is reported in average days of training. The system of rules applied in recording and reporting accident statistics complies with the International Labour Organization (ILO) Code of Practice on Recording and Notification of Occupational Accidents and Diseases. Safety data are based on information at the time of publication. Fatality is the death of an employee or contractor personnel as a result of an occupational injury incident in the course of employment. All rates are normalised to 200,000 worked hours, which is approximately equal to the number of hours worked by 100 people in one year. Lost Time Injury is an occupational injury sustained by an employee for which the employee misses one or more scheduled workdays after the day of the injury. It does not include the day of the injury, nor any days that the injured person was not scheduled to work. Lost Time Injury does not include restricted work injury. Total Recordable Injury is the sum of all occupational injuries other than first aid cases, which includes all Fatalities, Lost Time Injury, Restricted Work Injury, and Medical Treatment Cases. Days lost or charged are the days that the employee was away from work because of an occupational injury or illness, measured in calendar days, not including the day of the occupational injury or illness. Return on Equity = Total earnings / Average shareholders funds. The 2012 figure excluded the effect of the 5% share placement on 20 December 2012 to give a more accurate average for shareholders funds in Sustainability Report

16 Sustainability Ratings In order to assess the progress of our sustainability efforts, it is important to have a reference point for CLP s sustainability performance relative to other companies in our industry, region and the world. Therefore we have selected four different sustainability indices to track: the Dow Jones Sustainability Index (DJSI), CDP s climate change program, the Hang Seng Corporate Sustainability Index (Hang Seng CSI), and Bloomberg. In order to maximise our scores and ensure CLP is more accurately represented on these indices, we provide detailed responses to annual data requests issued by the organisations which With the exception of the Bloomberg data, the 2014 performance scores presented below were received in September and October 2014 and were based on our 2013 calendar year performance data. The historical performance scores presented below are also based on the previous year s performance. produce these indices. Dow Jones Sustainability Index We track our performance on the DJSI because the index is well-known around the world and includes a broad universe of companies, which helps us to make comparisons. CLP Company Score has been a constituent of the DJSI Asia Pacific Index and the DJSI Asia Pacific 40 Index since the index was launched in Our absolute DJSI score has remained relatively stable over the past three years. However, our relative performance compared to the industry average has fluctuated more than the scores might indicate, given the movements in the Industry Average Score. The Industry Average Score is included here as a reference point. Industry Average Score Sustainability Report

17 CDP CLP tracks its performance on CDP s climate change program because the index is one of the most influential carbon performance trackers in the world. Although the scope of CDP s climate change program is limited to carbon and carbon-related disclosure, we monitor this index because carbon emissions are one of the most material areas of sustainability for CLP due to the nature of the electric power industry Disclosure Score Performance Score Index since it was launched in Selection to the Hang Seng Corporate Sustainability Index is based on a process that includes consideration of the results from a sustainability assessment undertaken by Hong Kong Quality Assurance Agency (HKQAA), an independent and professional assessment body based in Hong Kong. In conjunction with the sustainability assessment undertaken for the Hang In 2014, CLP was named Best Overall Disclosing Company with the highest disclosure score for a Hong Kong-listed company for the first time B 2013 B 2014 B Seng Corporate Sustainability Index, HKQAA rated all companies they assessed. In 2014, CLP was recognised as having the best overall score in the utilities industry and the best In addition, CLP was included in Organisational Governance Score in the CDP s Asia ex-japan Climate Change reporting universe. CLP received an AA Disclosure Leadership Index (CDLI) for the third consecutive year. Inclusion in the CDLI indicates that a company scored, in terms of disclosure, in the top 10% of all companies responding to CDP. Hang Seng Corporate Sustainability Index We track our performance on the Hong Kong Sustainability Index because it is a local index that rating from HKQAA for its performance. Our Performance Score has remained helps us better understand our consistently in the B Performance sustainability performance in the Score band, which ranges from A to E. context of other Hong Kong and This score indicates the level of action Mainland China-listed companies. taken on climate change as evidenced CLP has been listed on the Hang by the company s CDP response as well Seng Corporate Sustainability Index as actual annual reductions in carbon and Hang Seng (Mainland China and Sustainability Report emissions. Hong Kong) Corporate Sustainability

18 Bloomberg CLP monitors the Environmental, Social and Governance (ESG) data and performance scores available on the Bloomberg terminal because Bloomberg is a widely-used data source for the business community. Our Environmental, Social, Governance and Overall Disclosure scores as at 31 December 2014 are presented below. At the time of publication, the most recent scores available on the Bloomberg terminal were as at 31 December 2013, covering our 2013 data. Bloomberg will publish 2014 data in the first half of A similar situation exists for previous years. Bloomberg continues to periodically assess and update both their scoring methodology and the data fields. As a result, all of these scores tend to fluctuate periodically. Our 2012 performance reflected operational issues resulting in a reduction in generation and hence an all-time low in emissions, which resulted in a significantly higher environmental score compared to other years. Overall ESG Disclosure Score Social Disclosure Score The score in 2013 reflects the relatively higher emissions compared to the previous two years due mainly to the resolution of the operational issues as well as acquisitions in fossilfuelled generation Environmental Disclosure Score Governance Disclosure Score Sustainability Report

19 We are honoured to have received the following awards and recognition for our disclosure efforts. The Hong Kong Management Association Australasian Reporting Awards Australasian Hong Kong Sustainability Reporting Award For the second year in a row, CLP won the Australasian Hong Kong Sustainability Reporting Award, jointly awarded by the Australasian Reporting Awards and The Hong Kong Management Association. Hong Kong Institute of Certified Public Accountants Best Corporate Governance Disclosure Awards Sustainability and Social Responsibility Reporting Award For the fourth year in a row, CLP won the Hong Kong Institute of Certified Public Accountants Sustainability and Social Responsibility Reporting Award (this year in the Hang Seng Index Category). The Hong Kong Management Association Sustainability Reporting Award For the third year in a row, CLP won The Hong Kong Management Association s Sustainability Reporting Award General Category. Australasian Reporting Awards Special Award for Sustainability Reporting For the first time, CLP won the 2014 ARA Special Award for Sustainability Reporting Sustainability Report

20 Chairman & CEO s message Contact Us APPENDIX Sustainability Report

21 Chairman & CEO s message Contact Us Contact Us We welcome your feedback on our performance and on ways we can improve our sustainability reporting. You can either fill out our online feedback form by clicking the Feedback Form link below or contact us in one of the three ways listed below. initiatives, we will donate HK$60 to charity for each feedback that we receive on our Annual Report, our Sustainability Report, and our Annual Report snapshot online. The maximum donation amount is set at HK$350,000. This year s donations will be made to The Hub Hong Kong, and Families of Spinal Muscular Atrophy (SMA) Charitable Trust. disadvantaged children to study, learn and enrich their social life by creating a centre or hub with a range of caring and developmental services. Families of SMA Charitable Trust provide life-saving and life-sustaining paramedical machinery, financial assistance, self-help programmes and outings for SMA patients and their families. In order to encourage you to take the time to provide feedback and support deserving community The Hub Hong Kong is a NGO dedicated to facilitating Your participation in 2013 has summer camp for children with enabled us to support the KELY severe Autistic Spectrum Disorder Support Group and Society for (ASD) in July and August this year. the Welfare of the Autistic Persons It is also working on a booklet for (SWAP). The KELY Support Group ASD children to help raise their self- used our donations to expand its awareness and self-acceptance Growing Up with KELY programme which is scheduled to come out in to help 770 young ethnic minorities early and new immigrants at two local schools. SWAP will apply our donation to hold a five-week Dr Jeanne Ng Director Group Sustainability Feedback Form Write to Us Fax Us Us CLP Holdings Limited (852) SRfeedback@clp.com.hk 8 Laguna Verde Avenue Kowloon, Hong Kong Sustainability Report