MANITOU SPRINGS CITY COUNCIL SPECIAL MEETING AGENDA Manitou Springs City Council Chambers City Hall, 606 Manitou Avenue

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1 MANITOU SPRINGS CITY COUNCIL SPECIAL MEETING AGENDA Manitou Springs City Council Chambers City Hall, 606 Manitou Avenue COUNCIL Term Expires Mayor Nicole Nicoletta Jan. 2, 2018 At-Large Gary L. Smith (Mayor Pro Tem) Jan. 7, 2020 At-Large Becky Elder Jan. 7, 2020 At-Large Jay Rohrer Jan. 7, 2020 Ward 1 Randy R. Hodges Jan. 2, 2018 Ward 2 Coreen Toll Jan. 2, 2018 Ward 3 Bob Todd Jan. 2, 2018 NOVEMBER 29, :00 P.M. THE CITY COUNCIL MAY TAKE ACTION ON ANY OF THE FOLLOWING AGENDA ITEMS AS PRESENTED OR MODIFIED PRIOR TO OR DURING THE MEETING, AND ITEMS NECESSARY TO EFFECTUATE THE AGENDA ITEMS A. CALL TO ORDER B. ROLL CALL C. NEW BUSINESS 1. Resolution No. 3616, a Resolution Adopting an Updated Universal Fee Schedule D. DEPARTMENT REPORTS ADJOURN MANITOU SPRINGS CITY COUNCIL WORKSESSION MEETING AGENDA NOVEMBER 29, 2016_ To Begin Immediately Following the Special Meeting A. CALL TO ORDER B. ROLL CALL C. UPDATE FROM CLARION ASSOCIATES ON PLAN MANITOU D. DISCUSSION ON COUNCILS EXPECTATIONS/PERSPECTIVE ON ECONOMIC DEVELOPMENT ADJOURN The City of Manitou Springs does not discriminate on the basis of disability. Reasonable accommodation will be provided to ensure equal access to information by all people. Individuals who would like to request auxiliary aids or services should contact City Clerk Donna Kast at (719) or dkast@comsgov.com to discuss specific needs (e.g., interpreters, sign language, or readers for the sight impaired).

2 INNOVATION.. Dear Mr. Wells, OPERATION SP Plus Corporation 1801 California Street Suite 2775 Denver, CO p f ~,._Sta nda rd' ~.ii Parking ~'to Central' 'ltr Parking USA= ' PARKING As it currently stands, a customer may become aware of the $15 fine for non-payment at the Barr Trail Lot and choose to pay the citation rather than the full $20 rate. Since our rate at the Barr Trail Lot has been increased, I feel an increase in citation structure is warranted. I would like to propose a change in structure to match the existing RPP fines, which is $70 for the first offense, $100 for the 2nd, and $150 for a 3rd offense. With your approval, I would like to implement the below fines as soon as possible. 1) Expired meter fine at the Barr lot is $70,$100 and $150. 2) Expired meter in the RPP zones during permitted purchasing ti mes is $70,$100 and $150. J, I believe the consistency in fine structure will make it easier on both, our customers and our enforcement team. Sincerely, Dane Lyon Senior Manager p: c: f: e: Dlyon@spplus.com th St. Denver, CO 80202

3 COUNCIL BILL NO RESOLUTION NO RESOLUTION A RESOLUTION ADOPTING AN UPDATED UNIVERSAL FEE SCHEDULE WHEREAS, on February 3, 2015, the City Council adopted Ordinance No. 0215, which revised all fee setting provisions within the City's Code to reflect that City fees shall hereafter be set by resolution of the City Council; WHEREAS, on October 20, 2015, to implement the new fee setting structure outlined in Ordinance No. 0215, the City Council approved Resolution 4315 to adopt a universal fee schedule for all of the fees set forth within the Manitou Springs Municipal Code; and WHEREAS, the universal fee schedule was subsequently updated by Resolution of City Council; and WHEREAS, the City Council desires to again update the universal fee schedule via the enactment of this Resolution. NOW, THEREFORE BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF MANITOU SPRINGS, COLORADO, THAT: Section 1. The City hereby adopts the changes attached hereto as Exhibit A to the Manitou Springs Universal Fee Schedule and incorporated herein as though fully set forth, and the previous fee schedules adopted by Resolution are hereby repealed. Adopted at the meeting of the City Council of the City of Manitou Springs, Colorado, on this 29th day of November, Mayor and Council: Attest: By: Nicole Nicoletta, Mayor Donna J. Kast, City Clerk 1 11/23/2016 P:\CLERKS DEPARTMENT\COUNCIL PACKETS-2016\ PACKET\RESOLUTION 3616\RESOLUTION 3616 ( ADOPT FEE SCHEDULE).DOCX

4 Changes to Fee Schedule 11/29/16 Add the Ruxton On-Street Parking Expired Meter and Barr Trail Expired Meter Exceptions to the On-Street Metered Parking - Failure to Pay or Expired Meter and Public Lots-Failure to Pay or Expired Meters : Remove the Winter Schedule, the lines in red in Parking Rates:

5 MEMO DATE: November 23, 2016 TO: FROM: City Council Richard Parsons, Deputy City Clerk SUBJECT: Department Reports There was no handout for this item at the time the packet was assembled.

6 CITY OF MANITOU SPRINGS MEMORANDUM DATE: November 22, 2016 TO: FROM: SUBJECT: Mayor Nicoletta and City Council members Wade Burkholder, AICP, CFM Karen Berchtold, AICP Update on Plan Manitou Darcie White, Project Manager with Clarion Associates, will attend this meeting to provide an update on Plan Manitou. The final Community Meeting was hosted by the consultant team on November 10. The draft Plan Manitou document is now posted on the project webpage. In addition, Planning staff will host an additional Community Workshop on December 1 for community members to discuss the complete draft plan in a more informal setting. Community Engagement: Since the September meetings, the following engagement activities have taken place: Online comment period on draft Policy Framework Stakeholder meetings with business owners, Urban Renewal Authority members, and affordable housing advocates Staff check-in with senior lunch participants for feedback on plan policies Ongoing feedback from the Question of the Week Middle School project: 8 th grade students (STEM, Journalism and Art) and teachers met with staff; students took photos to illustrate likes and dislikes; related them to planning topics; and developed posters that they presented at the Nov. 10 meeting. It was a very positive experience for both the students and the public. Hazard Mitigation Plan The Hazard Mitigation Planning (HMP) Team held their final meeting on November 1 to finalize the hazard mitigation strategy and prioritize actions. The Team reviewed the City s highest risks (flooding, wildfire and geologic hazards) and vulnerable community assets, and defined actions to address them. These actions are included in the Short-term Action Plan. The HMP consultant will prepare the complete HMP report for submittal to the Federal Emergency Management Administration (FEMA) for approval. Following FEMA approval, the HMP Plan will be forwarded to City Council for adoption. Since this will likely occur after adoption of the Master Plan, the HMP Plan will be adopted separately from the Master Plan. 1

7 The components of the draft Plan Manitou document are reviewed below (complete document is posted at: Policy Framework The Policy Framework was presented in September and has gone through several rounds of updates. Some policies have been translated into actions; others will serve as guidance for staff, elected officials, board and commission members, and others. Reinvestment and Resiliency Framework This section presents the draft Future Land Use Plan. It begins by presenting the key inputs used to develop the plan: historic context, land capacity, infrastructure condition and capacity, and hazard risk areas. Plan Manitou is unique in its approach of integrating the hazard risk assessment with the City s land use strategy. The Future Land Use Plan is an important tool that will be used to evaluate major development requests. The Plan is supported by land use categories which define development expectations for the various land uses. An Annexation Plan Map and criteria are also included. Short-term Action Plan The Short-Term Action Plan and Long-Term Action Plan comprise the implementation approach for Plan Manitou (see attachments). These documents lay out a series of actions to achieve the goals and implement the policies defined across eleven planning elements. Many of the highest priority actions cut across planning elements and are organized around broad Focus Areas. These documents incorporate feedback from the November 10 Community Meeting. Implementation Approach: This section provides the reader with background on how the strategy for the focus area was developed. Objectives and Metrics: Objectives are intermediate steps toward reaching a goal, while metrics present an approach for measurement. In the early stages of planning this project, Colorado Department of Local Affairs staff stressed the importance of including a tool to measure our implementation progress. A description of each action is provided, and the department or organization that will lead implementation is noted. As you review this document, you may wish to consider: Do the actions merit their priority designation? Are they clear? Do the actions seem feasible? Does the format work well, or could it be improved? Long-Term Action Plan This document captures a range of additional actions to implement goals and policies and is organized around the eleven planning elements. Many of these actions were derived from community input received throughout this process. Plan Manitou includes an approach to assess which actions are complete. Through this monitoring process, or as conditions change, some long-term actions may assume a higher priority. Monitoring, Amendments and Updates The Plan includes provisions for monitoring, amendments and updates (p. 12): Planning staff will present an annual progress report to City Council on Plan Manitou. 2

8 Citizens, property owners or elected officials may initiate a minor amendment to the Plan, and evaluation criteria for such requests are included. The need for minor amendments will be evaluated approximately every two years (HMP Team and Citizens Advisory Committee may be reconvened). The need for major updates to the Master Plan and Hazard Mitigation Plan will be evaluated at least every five years. Additional considerations This document will be used by boards, commissions, citizens, and stakeholders. It will be the lead guiding document for City Council and Planning Commission. The document should be informative and accurate. It should be user-friendly and serve as an educational tool, and a functional document for City staff. This is a vision document to 2035; from a practical perspective, we strive to look about ten years into the future. While current needs tend to come to the forefront, we also want this document to guide the community into the future. Next Steps In addition to the Dec. 1 meeting, the public can weigh in on the final plan through January 6 at the project webpage, or with a written worksheet that staff will provide. Staff will reach out to seniors and any other groups that seek an update. The consultant team will use this feedback to make final revisions. Plan Manitou will then be forwarded to the Planning Commission for a work session and public hearing. Next, the Planning Commission s recommendations will be forwarded to City Council for a work session, public hearing and adoption. Please visit to review the complete Plan. Attachments: Action Plan Long-term Action Plan 3

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42 ACTION PLAN (LONG-TERM ACTIONS) Review Draft Long-Term Actions This section includes a list of recommended long-term actions (beyond three-years), organized by Plan element. Actions within each element are organized by goal for initial review purposes as a means to identify potential gaps and reinforce the through-line between the goals/policies/actions. CONTENTS Arts and Culture... 2 Economic Development and Tourism... 4 Education... 6 Municipal Governance and Community Engagement... 7 Health, Human Services, Local Food & Well-Being Historic & Cultural Resources Housing and Neighborhoods Infrastructure & Public Services Land Use and Built Environment Natural Environment Transportation & Mobility... 24

43 Plan Manitou Appendix A: Long-Term Actions Action ARTS AND CULTURE Responsibility Goal AC-1: Promote our identity as an arts and cultural destination and increase the visibility of art and cultural activities unique to our community. Create and advertise a consolidated, community-wide calendar of arts and culture events that take place in Manitou Springs. Install a unified and coherent set of wayfinding signs, maps, and other elements to increase public awareness of the City s arts and culture offerings. Conduct a market study, visitor survey, or similar, to understand how Manitou Springs is viewed as an arts and culture destination, and how it compares to other arts and culture destinations in the region and/or state. Conduct an annual survey of arts and culture providers, businesses, and organizations regarding attendance, outreach activities, revenues, expenses, and other activities in order to better quantify and monitor participation in arts and culture activities available in the community. Support providers in collecting this information by providing trainings, guidelines, informational materials or similar on methods or approaches. Inventory and create maps, brochures, or other marketing materials that provide information on the location of public art installations in the City, as well as information about the work of art and the artist. Lead: Events Coordinator Partners: MSCCVB, City Clerk, COPPeR Partners: Public Services Lead: MSCCVB Partners: Administration, Planning, Events Coordinator Partners: Manitou Springs Arts Council, MSCCVB, COPPeR Partners: GIS Technician, City Clerk, Community Partners Goal AC-2: Develop and promote diverse art and culture experiences that improve our quality of life, enhance the quality of the built environment, and support our local economy. Advertise and build awareness among the creative community in Manitou Springs of the programs, courses, and assistance offered by state and regional organizations, such as the Pikes Peak Small Business Development Center (SBDC) or the Cultural Office of the Pikes Peak Region (COPPeR). Develop guidelines, approval processes, tool kits, or other resources for residents, neighborhood groups, HOAs, and other local organizations to plan their own creative activities or public art installations in their neighborhoods. Lead: MSCCVB Partners: Planning, Manitou Springs Arts Council, Manitou Art Center Partners: Public Services Department, Planning Commission, HPC Review Draft:

44 Plan Manitou Appendix A: Long-Term Actions Action Responsibility Goal AC-3: Support the retention and expansion of venues, facilities, event space, infrastructure, and programs that sustain a range of artistic and cultural activities and events, and promote educational opportunities for residents of all ages. Create and maintain a list of spaces or venues available in the community for hosting arts and culture events of various sizes. Explore the feasibility of providing incentives, such as discounts on rental fees for City facilities, to encourage hosting of events in public spaces. Lead: Events Coordinator Partners: City Clerk Lead: Events Coordinator Partners: City Council Review Draft:

45 Plan Manitou Appendix A: Long-Term Actions Action ECONOMIC DEVELOPMENT AND TOURISM Responsibility Goal EDT-1: Support a vibrant, year-round local economy. Partner with the MSCCVB to identify potential small, scale events that could be organized or attracted to Manitou Springs that would diversify the size of events and the times of year events are held, specifically in offseason. Work with businesses to incentivize them to remain open for longer hours during events. Explore potential programs and funding sources to support the rehabilitation of commercial businesses to facilitate the re-use of buildings. Build awareness of the new state historic preservation tax credit for commercial properties. Conduct an inventory of assets within the City s existing commercial building stock and make available to businesses considering locating in Manitou Springs. Conduct a visitor survey in partnership with the MSCCVB to assess the types businesses, attractions and/or amenities visitors would like to see in Manitou Springs. Publicize, advertise, and build awareness of programs, trainings, and events that provide support to small businesses, such as those offered by the Pikes Peak SBDC. Consider creating a consolidated calendar of such events in cooperation with the MSCCVB. Convene a bi-annual meeting with tourism attraction operators/owners, the MSCCVB and neighborhood organizations to develop strategies to address negative impacts, assess the success of implemented strategies, and collectively develop mitigation plans for major events. Update the Visitors section of the City s website to provide additional information that would be relevant or useful to visitors to Manitou Springs. Lead: MSCCVB Partners: Administration, BID Partners: MSCCVB, BID, HPC Lead: MSCCVB Partners: BID, Property/Business Owners, Planning Lead: MSCCVB Partners: Administration, BID Lead: MSCCVB Partners: Administration, BID, City Clerk Lead: Events Coordinator Partners: Neighborhood Organizations Lead: Events Coordinator Partners: City Clerk Goal EDT-2: Leverage the City s reputation as an arts and culture, health and wellness, and heritage tourism destination to make these activities into economic drivers for the City. Develop promotional materials highlighting the attractiveness of living and working in Manitou Springs aimed at sole proprietors. Work with the community, local businesses, and other local and regional groups to periodically identify and inventory community assets that contribute to the City s health and well-being economy. Lead: Administration Partners: MSCCVB Lead: Administration Partners: MSCCVB, BID Review Draft:

46 Plan Manitou Appendix A: Long-Term Actions Action Inventory existing assets and businesses involved in outdoor recreation and focus on attracting recreation oriented businesses to the City. Identify improvements and needed businesses that could help turn the Urban Renewal Area into a hub for recreational activities and businesses. Develop and promote a clear and coordinated brand and message about the health and wellbeing assets of our community Establish a regular column in the Pikes Peak Bulletin to feature or highlight local businesses and business owners. Responsibility Lead: MSCCVB Partners: Planning, Administration Lead: URA Partners: Administration, MSCCVB Lead: MSCCVB Partners: Planning, Administration Lead: MSCCVB Partners: Pikes Peak Bulletin, URA, BID Goal EDT-3: Enhance the City s capacity and resources for long-term economic development planning. Develop a short-term, joint economic strategic plan (2 to 5 years) with the Manitou Springs Chamber of Commerce and Visitor Bureau (MSCCVB) Partners: MSCCVB, BID Goal EDT-4: Support business and economic development that is safe and resilient to natural hazards. Explore ways the City can help businesses reduce insurance costs related to hazard risks. This may include creating a central location for information such as a website and/or hosting training events. Convene emergency responders, business owners and neighborhood organizations to develop a set of policies and procedures for emergency response and preparedness efforts to ensure actions mitigate risks but decrease impacts of street closures on businesses. Partners: Administration, Finance Partners: Administration Review Draft:

47 Plan Manitou Appendix A: Long-Term Actions Action EDUCATION Responsibility Goal EDU-1: Continue to collaborate with and support Manitou Springs School District 14. Support future efforts by the School District to increase revenue through ballot measures or other initiatives. Lead: Administration Partners: MSSD 14 Goal EDU-2: Promote the creation and growth of programming that supports lifelong learning. Collaborate with educational partners in the community, such as the School District and Manitou Springs Library to develop a comprehensive list of existing educational programs and make the results available to all members of the community. Establish a mechanism for keeping the list up to date. Partners: MSSD 14, PPLD Regularly survey residents on current educational offerings and events in Manitou Springs to identify gaps in current offerings, or new topics in which residents are interested. Work with the Manitou Springs Library, neighborhood groups, and arts organizations to maintain, expand, and register additional Little Free Libraries in the City. Create and make available maps showing the location of existing Little Free Libraries in the City. Work with the Manitou Springs Library and Pikes Peak Library District to increase the offering of technology-related courses or other learning opportunities for seniors. Evaluate the feasibility of creating an ongoing funding source for a competitive grant or sponsorship program to provide financial assistance to educational organizations and providers or events that provide learning and/or educational opportunities to residents. Lead: Events Coordinator Partners: PPLD, City Clerk Partners: GIS Technician, PPLD Partners: MSSD 14, PPLD Lead: Events Coordinator Partners: Administration, City Council Review Draft:

48 Plan Manitou Appendix A: Long-Term Actions Action MUNICIPAL GOVERNANCE AND COMMUNITY ENGAGEMENT Responsibility Goal GC-1: Foster a culture of engagement and collaboration. Establish a dedicated page or forum on the City s website or a new umbrella organization to connect community members with shared interests. Make meeting minutes or summaries available within a week after the event or meeting has taken place. Develop a survey, comment card, or similar for attendees of public meetings to provide feedback on the meeting to City staff. Use these to assess the effectiveness of the approach used, the diversity of views represented at the meeting, and whether attendees felt like their opinions were heard and respected. Create a City Government 101 or similar program the provides interested residents an opportunity to learn about how City government functions in Manitou Springs, how members of the public can become involved in local government, and how residents can participate in decision-making processes. Evaluate and identify opportunities to introduce more participatory or deliberative processes, such as community dialogues, small-group meetings, or online discussion groups, into existing decision-making procedures to increase the number of ways and approaches taken by the City to engage with the public. Consider adopting a participatory budgeting process or similar to engage residents in setting priorities for public expenditures made by the City. Explore opportunities to provide relevant City staff with training on engagement, facilitation, issue framing, meeting design/organization and other skills needed to run meaningful and effective public engagement processes. Develop a framework for creating citizen task forces comprised of interested residents or residents with backgrounds in a particular topic to assist staff in researching, developing, or accomplishing actions set forth in this action plan (or as specific topics or issues arise). Identify opportunities for increasing the prominence of the calendar of public meeting or meeting announcements on the City s website. Standardize the timing of agenda and packet postings all public meetings of City Council, advisory boards and commissions. Ensure that material is also Lead: Events Coordinator Partners: City Clerk Lead: City Clerk Partners: All departments Lead: Events Coordinator Partners: Planning, Public Services Lead: Administration Partners: All departments Partners: Boards and Commissions, City Council Lead: Administration Partners: City Council Lead: Administration Partners: Planning, City Council Lead: Administration Partners: City Council, all Departments Lead: City Clerk Partners: Administration Lead: City Clerk Partners: City Council, City Review Draft:

49 Plan Manitou Appendix A: Long-Term Actions Action posted to the City s website and that agendas for meetings are published in the Pikes Peak Bulletin. Explore the feasibility of video or audio recording public meetings of City Council or City boards and commissions. Include considerations for posting and hosting recordings on the City s website. Live streaming meetings over the internet should also be explored. Develop protocols or standards for updating information on the City s website to ensure the information available is up-to-date and current. Responsibility Advisory Boards and Commissions Lead: City Clerk Partners: Administration, City Council Lead: City Clerk Partners: Administration, All departments Goal GC-2: Promote a range of opportunities for residents to interact with other members of the community. Continue efforts to reach out to vulnerable populations and develop programs, activities, or events through which individuals can contribute to the betterment of the community. Explore support among business owners, event organizers, residents, and other key stakeholders for closing off Manitou Avenue and using the rightof-way as a venue for hosting events. Consider implementing as a pilot project in collaboration with an interested event organizer. Establish an annual or biannual community day of service or similar in which residents and other community members can participate in volunteer or community service projects identified by the City in collaboration with other organizations in the community. Lead: Administration Partners: Police, City Council Lead: Events Coordinator Partners: Public Services, Police, BID, MSCCVB Lead: Events Coordinator Partners: Administration, City Attorney Goal GC-3: Improve awareness of hazards and risks and actions to prepare for and respond to disasters and emergencies Ensure that the role of Public Information Officer (PIO) is clearly established in the City s emergency response and operations plans, and that the PIO has the skills, experience, and/or training necessary to prepare that individual for the role. In consultation with relevant populations, develop alternative methods for communicating with vulnerable or at-risk residents before, during, and following a major event or disaster. Update flash flood awareness campaign. HMP Develop education program for all hazards HMP Lead: Police Partners: Administration, City Council Lead: Police Partners: Fire, Administration, Public Services Lead: Police Partners: Planning, Public Services Partners: Fire, Public Services Review Draft:

50 Plan Manitou Appendix A: Long-Term Actions Action Update readiness campaign. HMP Develop and install a standardized set of signs and other wayfinding elements to identify evacuation routes within the City. Differentiate the signs using a clear and consistent approach if such routes vary by the type of natural disaster event (i.e., if the route for evacuation during a wildfire differs from the route for evacuation during a flood). Explore opportunities to use public art as a way to raise awareness about the City s flood risks. Projects might include identifying the boundaries of the 1% chance annual flood hazard area or flood depth markers depicting the depths experienced during past floods in a particular area of the City. Responsibility Lead: Police Partners: Planning, Fire, Public Services Lead: Police Partners: Public Services, Planning Partners: Public Services, Manitou Springs Art Council, Community Partners Goal GC-4: Incorporate sustainability and resiliency considerations into day-to-day decision-making and longrange planning. Identify immediate needs for GIS data, analysis capabilities, and maps in order to provide more detailed hazard and risk information to inform city decision-making and for public education. HMP Lead: GIS Technician Partners: Police, Planning, Fire, Public Services Establish inter-departmental teams or working groups within the City to ensure decision-making and long-range planning efforts are coordinated across departments and that policies, decisions, or projects planned for by one department do not conflict with those of other departments. Lead: Administration Partners: All departments Review Draft:

51 Plan Manitou Appendix A: Long-Term Actions Action HEALTH, HUMAN SERVICES, LOCAL FOOD & WELL-BEING Responsibility Goal HW-1: Enhance access to affordable, healthy, local foods and promote public investment in a sustainable, resilient food system. Explore the feasibility of efforts to capture waste streams to support local food production. Establish a program with local restaurants, the School District, and residents to save and transport excess food to organizations who will distribute rescued food to those in need. Establish a pilot project to engage veterans, homeless and/or collaborate with restorative justice programs on local food production initiatives. Host a forum, community gathering, or similar event to provide information to residents on techniques, practices, and approaches to growing food in Manitou Springs. Invite local farmers, garden clubs, or other related organizations to participate and share their knowledge and expertise. Using the inventory of City-owned land and City parks, identify parcels that might be suitable for a community garden. Consider the amount of sunshine the site receives daily, access to water for irrigation, the slope of the site, among other aspects of the sites. Reach out to the organizers of the Manitou Community Market to understand their plans for expanding or growing the event, if any, and to understand any barriers they may face in terms of space constraints, attracting vendors, etc. Work with organizers to address any concerns or issues, as possible. Work with organizers of the Manitou Community Market to assist them in becoming authorized to accept SNAP benefits. Conduct an inventory of CSA s operating in the region and provide residents with information about each CSA, such as on costs, location of dropoff/pick-up points, season. Work with CSAs in the region to increase the number of farms with drop-off points in Manitou Springs. Explore innovative food production approaches, such as vertical green. Partners: Planning Lead: Community Partners Partners: Administration, City Council, MSCCVB Lead: Community Partners Partners: Administration, Police, Public Services Lead: Events Coordinator Partners: Planning, Community Partners Partners: Public Services, Community Partners Lead: Events Coordinator Partners: Planning, Public Services Lead: Events Coordinator Partners: Community Partners Partners: GIS Technician Partners: Community Partners Partners: Public Services, Community Partners Review Draft:

52 Plan Manitou Appendix A: Long-Term Actions Action Responsibility Goal HW-2: Facilitate and support residents awareness of and access to services for prevention and treatment of physical, mental, and spiritual ailments. Conduct an inventory of the available physical and mental health services available in the region. Make the results of this survey available to residents, including through the City s website. Based on identified needs, work with relevant local, regional, or state organizations to address gaps or deficiencies in services provided to residents of Manitou Springs. Approach local and regional providers of health and human services to provide outreach events regarding the types of services available to residents in Manitou Springs on a regular basis. Partners: City Clerk, El Paso County Public Health Partners: El Paso County Public Health Partners: El Paso County Public Health, Aspen Pointe Goal HW-3: Support active, healthy living among residents of all ages and lifestyles. Conduct an inventory of programs that enhance the physical and emotional health and well-being of residents available in community and the region, and make the results available to the public. To the extent possible, programs that cater to youth or seniors should be identified. Create and advertise a consolidated list of health- and wellness-related events in Manitou Springs and the wider region. Organize a community forum, open house, or similar event that brings together local, regional, and state organizations working in issues related to health and well-being in order to build awareness among residents on ways in which they can lead more active and healthy lifestyles. Ensure such event includes information tailored to Senior residents and other vulnerable or underserved residents. Explore the feasibility of providing discounts to seniors at the City s Pool and Fitness Center. Investigate the opportunity to become a Blue Zone certified community. Partners: El Paso County Public Health, Non-profit organizations Lead: Events Coordinator Partners: MSCCVB, Planning, City Clerk Partners: El Paso County Public Health Lead: Administration Partners: City Council Partners: El Paso County Public Health, Community Partners Review Draft:

53 Plan Manitou Appendix A: Long-Term Actions Action HISTORIC & CULTURAL RESOURCES Responsibility Goal HC-1: Provide financial, educational, and other resources so that all residents and visitors will be wellinformed stewards of our rich history. Provide training and information to City staff, members of the City Council and those who serve on an advisory board or commission about the City s cultural and historic resources and the City s historic preservation regulations. Add information regarding the City s incentive awards (including those listed in of the Manitou Springs Municipal Code) and grant programs to the City s website. Provide regular workshops, seminars, and other educational opportunities for property owners to learn about how to best maintain and repair their historic properties, as well as to learn about City, state, or federal programs available for funding maintenance and repairs. Create opportunities for residents and visitors to record oral history accounts of sites, structures, areas or eras in the City s history as a way to collect, share, and preserve personal connections with Manitou Springs past. Create on-going outreach initiatives that promote the benefits of historic preservation (including economic-, environmental-, or sustainability-related benefits). Document and track the monetary value of improvements made to designated historic structures in the City as a way to assess the economic impact of historic preservation activities in the City. Track annual appreciation in the value of properties located within the City s Historic District compared to appreciation in the value of properties located outside of the Historic District or of all properties in the City. Work with the Manitou Springs Historical Society to digitize and make freely available online the records, maps, surveys, photos, and other historic documents held in their collection. Partners: HPC, Manitou Springs Heritage Center, Manitou Springs Historical Society Partners: City Clerk Partners: Events Coordinator, HPC Partners: HPC, City Clerk Partners: HPC Partners: HPC Partners: HPC, GIS Technician Partners: Manitou Springs Historical Society, City Clerk Goal HC-2: Expand knowledge of and protections for the City s historic and cultural resources. Conduct a cultural resources survey to identify sites of historical, cultural, or archaeological importance within the City or on City-owned lands or open space. Based on current conditions, or the results of future historic surveys, develop a prioritized list of historic properties that are in need of historic Lead: Administration Partners: Planning, PARAB, OSAC, HPC Partners: HPC Review Draft:

54 Plan Manitou Appendix A: Long-Term Actions Action designation, maintenance, rehabilitation, or repairs. Work with relevant property owners to develop plans for addressing identified issues. Maintain, and make public, a list of properties that have been withdrawn from the Historic District, but still subject to the maintenance requirements of the City s Historic Preservation Ordinance (Title 17 of Municipal Code). Maintain, and make public, a list of contributing significant, contributing altered, noncontributing compatible, and noncontributing intrusive structure and features present within the City s local Historic District. Responsibility Partners: HPC Partners: HPC, City Clerk Goal HC-3: Preserve and enhance the character and structural integrity of the City s historic structures while encouraging rehabilitation and adaptive reuse. Establish a mechanism or process, such as a short online survey, through which property owners can provide feedback on the application of the Historic District Design Guidelines and/or the MCAC review process. Use feedback to identify opportunities to clarify, strengthen, or revise the Guidelines and/or to make the review process more effective, consistent, and transparent. Develop a follow-up process to ensure compliance with the Historic District Guidelines following the issuance of a MCAC. Create a handbook or similar document compiling local case studies that illustrate projects that successfully and appropriately applied the Historic District Design Guidelines. Ensure that case studies include projects that illustrate the application of frequently referenced design guidelines or of guidelines that are frequently misinterpreted by applicants. Partners: HPC Partners: HPC Partners: HPC Goal HC-4: Maintain and enhance existing cultural and historic resources as part of infrastructure and transportation improvements. Evaluate the City s historic bridges and retaining walls to assess eligibility and desirability of designating these structures as historic landmarks, or including them as contributing structures in the City s local Historic District. Develop a process for collecting, inventorying, storing, and reusing materials recovered from historic structures that are beyond repair. Provide training to City staff, contractors, volunteers, or others working in areas that may contain cultural resources, so that they are aware of the types of cultural resources commonly found in the area, and how to identify them and report them if encountered. Develop guidelines and standard operating procedures for City staff and/or contractors regarding cultural resources encountered when digging. Partners: Public Services, HPC Partners: HPC Partners: Planning, HPC Partners: Planning, HPC Review Draft:

55 Plan Manitou Appendix A: Long-Term Actions Action HOUSING AND NEIGHBORHOODS Responsibility Goal HN-1: Encourage a diverse range of housing types and living situations to support safe, affordable, and accessible housing options that meet the needs of residents of all ages, abilities, and income levels. Goal HN-2: Promote re-investment in and rehabilitation of the City s housing stock to promote safe, energyefficient, and resilient homes. Partner with Colorado Springs Utilities to develop a city-wide campaign to increase awareness and participation in energy efficiency programs Develop performance requirements for energy efficiency for all new housing units built and housing units undergoing major retrofits. Develop an incentive program to encourage upgrades to non-conforming rental units and the conversion of seasonal rental units to be converted into year-round rental housing that conforms to modern-building codes. Partner with local developers and property owners to develop a demonstration pilot project for the redevelopment of a seasonal rental project into permanent affordable housing Review the 2011 Pikes Peak Regional Building Code to identify potential modification or amendments that address unique issues or challenges facing the Manitou Springs. Explore the feasibility of adopting a property maintenance code, such as the most recent edition of the International Property Maintenance Code (IPMC), to be enforced by the City s Code Enforcement Officer. Develop strategy to bring private commercial and residential structures into compliance with NFIP standards. (HMP) Partners: Colorado Springs Utilities Partners: PPRBD, Colorado Springs Utilities Partners: PPRBD, Colorado Springs Utilities Partners: Housing Advisory Board, Administration, Local Developers, Property Owners Partners: Administration, City Council Partners: Administration, City Council Partners: Administration, PPRBD, Public Services, CSU, State Historic Preservation Office, FEMA, HUD, Small Business Administration, Chamber of Commerce Goal HN-3: Collaborate with local, regional, state, and federal partners to meet the City s affordable housing needs. Develop an incentive program for developers providing income-restricted units meeting the City s needs including flexibility in development Partners: Housing Advisory Board, Review Draft:

56 Plan Manitou Appendix A: Long-Term Actions Action regulations, density and/height bonuses, and/or reduction/waiving of development fees/taxes. Identify potential revenue sources that could be created or leveraged to develop an affordable housing fund Responsibility Administration Partners: Housing Advisory Board, Administration Goal HN-4: Provide residents the opportunity to participate in shaping the future of their neighborhoods. Monitor the efficacy of the City s vacation rental ordinance and update as needed. Establish a framework for the creation of neighborhood groups and organizations, as well as for how these groups can work collaboratively with City staff, elected officials, and citizen advisory boards to address issues and opportunities facing their neighborhood. Explore the feasibility of developing a neighborhood improvement grant program to fund improvements, beautification, or similar projects identified by neighborhood groups or residents. Partners: Planning Commission, City Council Partners: Administration, Planning Commission Partners: Administration, City Council Review Draft:

57 Plan Manitou Appendix A: Long-Term Actions Action INFRASTRUCTURE & PUBLIC SERVICES Responsibility Goal IP-1: Provide outstanding service to the community and work collaboratively with residents and businesses to address issues and resolve problems. Expand Code Enforcement capabilities as resources allow, with the intent of adding a Building Code Enforcement officer. Explore the feasibility of implementing a 311 system or similar in which residents are able to report maintenance issues, code violations, and other neighborhood issues to the City through the City s website, an app, or an alternative online platform. Establish a mechanism, such as an online survey or comment form, through which residents, businesses, and visitors can provide feedback on satisfaction with their interactions with City staff or City processes. Regularly use the results to identify issues or barriers to the efficient and satisfactory delivery of services. Continue to work with residents, Downtown business owners to resolve public safety issues and concerns in Downtown Manitou Springs. Review section (Failure to pay bill Water turn-off) and explore opportunities to provide more flexibility to water customers in paying bills owed without resorting to shutting off water service. Partners: Administration Partners: City Clerk, Administration Lead: Administration Partners: All departments Lead: Police Partners: BID, Administration, Public Services, Planning Partners: City Council, Administration Goal IP-2: Support continued investment in and ongoing maintenance of the City s infrastructure to ensure efficient and equitable provision of effective services and improve resilience to natural hazards. Adopt water and wastewater master plans to address maintenance issues with aging infrastructure systems. (HMP) Adopt a raw water master plan or similar to ensure the City s supply of water is adequate to meet expected future demand taking into consideration seasonal fluctuations in water use, drought, and climate change scenarios. Develop a system through City departments can identify specific projects or tasks in which interested members of the community can volunteer time to assist, such as maintenance of City parks and trails. Identify partners and funding for Ruxton Canyon pilot project. (HMP) Partners: Partners: Administration, City Council Lead: Events Coordinator Partners: Public Services, Administration, City Attorney Partners: Administration, City Council Review Draft:

58 Plan Manitou Appendix A: Long-Term Actions Action Develop a development and management plan for Memorial Park in order to implement improvements to the park that will make it a more durable and efficient venue for hosting large events in Manitou Springs. Responsibility Partners: Events Coordinator, PARAB Goal IP-3: Establish, monitor, and maintain City programs, services, and facilities that are aligned with the community s needs. Initiate an ADA Transition Plan to meet CDBG-DR compliance requirements, identify priority needs, and establish a strategy for implementation over time. Develop a method for periodically gauging citizen satisfaction with recreational programs, facilities, and amenities provided or maintained by the City (such as parks, trails, and the Pools and Fitness Center). Use the results to prioritize new programming and/or upgrades to facilities or amenities. Explore methods for incorporating crowdsourcing into the development of the City s GIS data, for example, as a means to identify wildlife habitat and nursery areas. Partners: Planning Lead: Recreation Director Partners: Planning Lead: GIS Technician Partners: Planning, Public Services Goal IP-4: Incorporate sustainable practices into City operations and maintenance. Adopt sustainable procurement guidelines for products and services purchased by the City, including vehicles in the City s fleet. Ensure that energy or environmental impacts purchases may create are considered in procurement decisions. Adopt a resolution requiring all new City facilities or major renovations of existing facilities to be LEED certifiable (although not necessarily certified as LEED). Evaluate City-owned parcels, facilities, and infrastructure for their potential to support energy generation systems, like solar panels, wind turbines, or micro-hydro generators. If any are suitable, investigate the feasibility of building or leasing sites for energy generation, taking into consideration the impacts such systems may have on the natural and historic qualities of the City. Periodically conduct energy audits of City facilities to assess whether the energy efficiency of these facilities could be improved. Priority should be given to measures that would reduce operating expenses. Develop clear and consistent guidelines for when event organizers need to provide waste management services at their event. Require that recycling services be provided as part of the waste management strategy. Lead: Finance Partners: Administration, Public Services Lead: City Council Partners: Administration, Public Services Partners: Public Services, Colorado Springs Utilities Partners: Administration Lead: Events Coordinator Partners: Public Services, Planning Review Draft:

59 Plan Manitou Appendix A: Long-Term Actions Action Explore the feasibility of providing recycling bins in public spaces throughout Downtown Manitou Springs or in City parks. Review the City s tiered water rates schedule and revise as needed to incentivize water conservation for both residential and commercial users. Fund leak detection surveys to identify and prioritize repairs and maintenance to the City s water distribution system. Responsibility Partners: Administration, City s trash/recycling contractor Partners: Administration Partners: Administration Goal IP-5: Provide essential Public Services during disasters and emergencies. Work with Colorado Springs Utilities to identify vulnerabilities in the electrical system and needed improvements. (HMP) Work with Colorado Springs Utilities to improve coordination of tree trimming program to protect power lines, as needed. (HMP) Identify alternative options to using the middle of streets for snow storage during winter months. LAND USE AND BUILT ENVIRONMENT Partners: Colorado Springs Utilities Partners: Colorado Springs Utilities Partners: Planning Goal LU-1: Provide opportunities for a balanced mix of land uses to meet the needs of residents and businesses and support other goals of the Community Master Plan. Establish a system for tracking the City s land use mix over time, building on the Planning s land use and housing inventories. Adopt an ordinance that codifies the City s annexation process and procedures, including model annexation petitions and agreements, as well as the requirements for City annexation reports authored by staff. Review Zoning Ordinance and make updates or amendments to align with the uses, characteristics, and design principles set forth in the Future Land Use Plan. Establish development standards for access/circulation, low water landscaping, building orientation, and other considerations. Incorporate provisions that provide flexibility for redevelopment sites or other sites with significant physical constraints. Develop a system for tracking and recording the location of opportunity sites in the City. Include vacant parcels as well as parcels suitable for redevelopment or infill. Update as new opportunities arise, or as opportunity Partners: GIS Technician Partners: Planning Commission, City Council Partners: Planning Commission, City Council Partners: Planning Commission, City Council Partners: GIS Technician Review Draft:

60 Plan Manitou Appendix A: Long-Term Actions Action sites are developed. Responsibility Goal LU-2: Support and enhance the vibrant, walkable, and distinctive character of Downtown Manitou Springs. Evaluate the feasibility of allowing greater residential densities in the Downtown area by right, or in exchange for following a set of design guidelines. Explore the possibility of creating a façade improvement program and sustainable funding source, such as a revolving loan or through the existing Business Improvement District. Consider participation in the Colorado Main Street program. Partners: BID, Planning Commission, HPC, City Council Partners: BID, Administration, City Council Partners: BID, Administration, MSCCVB Goal LU-3: Promote reinvestment and redevelopment in the City s gateways and along Manitou Avenue ( arch to arch ). Review, and update as needed, the City s Zoning Ordinance to allow for mixed-use development in the Commercial zoning district or consider creating a new Mixed-Use zoning district. Either way, the zoning ordinance should support the uses, types of development, and design principles set forth in the Gateway Mixed-Use future land use category in the Future Land Use Plan and be in accordance with relevant policies of the Community Master Plan. Partners: Planning Commission, City Council Goal LU-4: Encourage the use of sustainable development practices and site planning techniques and technologies in all public and private development. Examine the feasibility of creating a green building program or similar to encourage the incorporation of green building techniques and best practices in private development in exchange for incentives such as fee waivers, expedited review process, density and height bonuses, or similar. Review the City s lighting code and compare to current best practices or model ordinances to assess whether any changes or amendments are necessary to make the code more effective in reducing light pollution. Review the City s Municipal Code and Zoning Ordinance to assess whether provisions in the code create barriers to the installation of on-site renewable energy systems. Identified barriers should be considered against the other goals and policies of the Community Master Plan, or other adopted plans or guidelines. Partners: Planning Commission, City Council Partners: Planning Commission, City Council Partners: Planning Commission, City Council Review Draft:

61 Plan Manitou Appendix A: Long-Term Actions Action Develop and make available a list or guidebook of low-water or xeric planting options and landscape design approaches homeowners or developers could use on their properties to reduce water consumption. Consider adopting requirements that new multi-family residential buildings include common areas for recycling bins as part of the building or site design. Develop and advertise tips or approaches residents and businesses can adopt to reduce their use of water and energy. Explore a variety of methods for distributing such information, such as through water utility bills. Develop a program, site, or process through which residents, contractors, and others in the community can donate or collect recycled building materials for reuse. Advertise the program and provide details on the types of materials accepted/available. Responsibility Partners: Planning Commission, City Council Partners: Planning Commission, City Council Partners: Public Services Partners: HPC, Community Partners Goal LU-5: Minimize risks to property, infrastructure, and lives from natural hazards and disasters. Establish procedure for structural evaluation of structures post-disaster and enforcement. HMP Develop stronger floodplain management program and regulations beyond the State's minimum requirements. HMP Partners: Fire, Pikes Peak Regional Building Department Partners: Public Services, Planning Commission, Administration, City Council Review Draft:

62 Plan Manitou Appendix A: Long-Term Actions Action NATURAL ENVIRONMENT Responsibility Goal NE-1: Preserve, protect, connect, and manage natural habitats and ecosystems. Develop a set of guidelines for the creation of open space management plans, stewardship plans, or similar to ensure each is consistent in the topics considered, and provides a similar level of detail in terms of management actions and approaches. Flexibility to address unique considerations should be retained. Identify gaps in GIS data, maps, or other information regarding the location of wildlife habitat in and surrounding Manitou Springs. Work with local, regional, and state partners to address any gaps, or to refine existing data to be more usable at the geographic scale of the City. Develop informational and educational materials, such as brochures, posted signs, maps, and other media, to promote awareness of sensitive wildlife areas in and around Manitou Springs. Include information regarding the types of species present, the times of the year when the species is present or most vulnerable to human disturbance, and tips or signs for spotting potential dens, nesting areas, breeding areas, etc. Partners: PARAB, OSAC, Public Services Lead: GIS Technician Partners: Planning, PARAB, OSAC, Colorado Division of Parks and Wildlife, Colorado Natural Heritage Program Partners: Public Services, PARAB, OSAC Goal NE-2: Promote the preservation and restoration of stream and creek corridors for habitat, flood mitigation, and managed public access. Acquire easements or right-of-ways of creeks. (HMP) Maintain and assure compliance with state and federal standards regarding non-point source pollution. Assess the feasibility of completing a constructed wetlands pilot project along Fountain Creek (such as at Schryver Park) as a means to manage stormwater runoff, improve water quality, and create wildlife habitat. Identify a suitable site and approach for a pilot project to test the use of permeable pavement, detention basins, bioswales, and/or other green infrastructure. Encourage Colorado Parks and Wildlife to stock Fountain Creek with fish on a regular schedule. Partners: Administration, City Council Partners: Administration, City Council Partners: PARAB, Administration, City Council Partners: Planning Partners: Administration, City Council Review Draft:

63 Plan Manitou Appendix A: Long-Term Actions Action Responsibility Goal NE-3: Reduce all emissions, effluents, and wastes that are contrary to the health of our community and our natural environment. Conduct an update to the 2010 greenhouse gas emission inventory and assess progress towards achieving the City s climate action targets. Reassess the City s climate action targets and adjust greenhouse gas reduction targets or set new targets beyond 2030, as necessary. Install pet waste bag dispensers and trash bins at trailheads, parking lots, parks, trails, or other areas, as appropriate, prioritizing those that are most heavily used by residents and visitors. Consider adoption of a Bee Safe resolution or similar to reduce, to the greatest extent possible, the application of neonicotinoid pesticides by the City or its contractors in City-managed parks, open space, rights-of-way, or other public spaces. Develop or make available to the community informational materials on neonicotinoid pesticides and the harm they may pose to pollinators, such as bees. Include information on alternative pest or weed management strategies. Partners: Administration Partners: PARAB, OSAC Partners: Public Services, PARAB, City Council Partners: Public Services, PARAB Goal NE-4: Engage local, regional, state, and federal partners in the stewardship of our watershed, surrounding forests, geologic features, and other natural resources. Convene a forum or similar event in order to explore potential approaches for including area herbalists and other interested stakeholders in the development of approaches to managing noxious weeds. Lead: Events Coordinator Partners: Public Services, OSAC Goal NE-5: Support the peaceful coexistence of humans and wildlife. Work with the City s solid waste disposal contractor to explore opportunities to provide residents with waste bins and containers that secure the contents from wildlife. Develop an approach for raising awareness of the types of wildlife common in the area and factors the commonly lead to human-wildlife conflicts. Include methods residents and business can adopt to facilitate the peaceful coexistence of humans and wildlife. Increase awareness of the ways in which residents and businesses can respond to encounters with potentially dangerous wildlife species, and how they can report such encounters. Explore the possibility of collecting and monitoring data regarding the location of human-wildlife conflicts or encounters in the City. Consider crowdsourcing as a method for collecting such data. Review trends in Partners: Administrator, City Council Partners: Planning, PARAB, OSAC Lead: Police Partners: City Clerk Partners: Police, GIS Technician Review Draft:

64 Plan Manitou Appendix A: Long-Term Actions Action encounters or occurrences of conflicts to identify hot-spots in order to better target possible awareness or prevention approaches. Responsibility Goal NE-6: Restore, protect, maintain, and showcase the City s Mineral Springs. In collaboration with the Mineral Springs Foundation, develop a strategic plan for monitoring and maintaining the City s Mineral Springs. Include possible steps for identifying and restoring Lost Springs. Develop and distribute information on the City s Mineral Springs including information such as their location, walking directions, mineral characteristics/qualities, or history. Assess opportunities for incorporating information on the City s Mineral Springs into existing or future wayfinding elements. Partners: Mineral Springs Foundation Partners: Mineral Springs Foundation, GIS Technician, City Clerk Partners: Public Services Review Draft:

65 Plan Manitou Appendix A: Long-Term Actions Action TRANSPORTATION & MOBILITY Responsibility Goal TM-1: Mitigate special event and seasonal congestion, balancing the needs of visitors and local businesses with those of residents. In collaboration with the MSCCVB, develop an approach for advertising and raising awareness of the free shuttle in Manitou Springs, as well as how visitors can access the City using public transit from Colorado Springs. Develop a Citywide parking signage and wayfinding strategy to direct traffic into and around downtown to better facilitate and coordinate parking and traffic during special events. Invest in Intelligent Transportation Systems (ITS) technologies, such as electronic message signs, in order to provide residents and visitors to Manitou Springs with real-time travel and parking information. Partners: Events Coordinator, PAB, Planning, Police Partners: Administration, City Council Goal TM-2: Enhance connectivity, comfort, and safety for non-motorized modes of transportation, such as walking and biking throughout the community. Complete the Creek Walk Trail. Develop a strategy for providing increased connectivity to the trail and street network. Coordinate with the School District and students to identify and prioritized need improvements to the City s streets that address safety issues or concerns for students walking or biking to school. Collaborate with the School District to facilitate a bike to school day. Consider the implementation of a complete streets policy to guide the design of future transportation improvements. Update City engineering standards to incorporate current ADA guidelines and standards for the design and implementation of pedestrian facilities. Identify the location of public staircases in the City. Develop plans to maintain these rights-of-way. Identify lost staircases, or staircases that have been vacated by the City, and explore the feasibility of restoring easements for public access. Explore the feasibility of establishing a bike share program in Manitou Springs. Partners: Public Services, Planning Commission, PARAB, BID Partners: MSSD 14, Planning Lead: Police Partners: MSSD 14, Public Services Partners: Planning Partners: Planning Partners: Planning, Administration Partners: Planning, GIS Technician, HPC Partners: Planning, Administration Review Draft:

66 Plan Manitou Appendix A: Long-Term Actions Action Responsibility Goal TM-3: Enhance transit system to provide mobility options, reduce congestion, and relieve parking demands. Develop methods to conduct on-board counts of transit users. Develop methods, such as a survey, to assess the satisfaction of transit riders, and to identify issues or possible improvements to transit services. Explore strategies to increase transit service frequency, including maintaining summer service hours into the winter season. Plan for an improved multimodal transit hub at Hiawatha Gardens Develop standards for transit stops and facilities in order to meet ADA requirements. Provide real-time travel information at bus stops, such as when the next bus will arrive. Consider using this information to develop a transit app or similar. Develop a long-term strategy for funding the City s shuttle service. Partners: PPACG, Mountain Metro Partners: PPACG, Mountain Metro Partners: Administrator, PPACG, Mountain Metro Department Partners: PPACG, Mountain Metro, Public Services Partners: PPACG, Mountain Metro Partners: PPACG, Mountain Metro Lead: Administration Partners: City Council, PPACG, Mountain Metro Goal TM-4: Develop a long-term parking strategy that evaluates parking needs in relation to existing transportation network and other City needs and functions. Explore the feasibility of development of a shared parking policy that would allow the use of underutilized private parking lots for public use. Evaluate the potential for merging the Parking Authority Board with the Metropolitan Parking District (METRO). In collaboration with residents, review the City s Residential Parking Permit program to assess whether any changes or amendments to the program are required to address unforeseen issues or improve the effectiveness of the program. Possible changes could include the number of permits available, the boundaries of the established parking zones, or the hours residential Lead: PAB Partners: METRO, BID, MSCCVB, Administration Lead: Administration Partners: City Council, PAB, METRO Partners: Public Services, PAB, City Council Review Draft:

67 Plan Manitou Appendix A: Long-Term Actions Action parking restrictions are in place. Responsibility Goal TM-5: Increase the City s visibility and standing as a partner in local and regional transportation initiatives. Apply for Block Grants to fund the implementation non-motorized transportation projects. Review long-range transportation plans and identify projects that are priorities for the City, or help the City implement the goals and policies of the Community Master Plan or other adopted plans. Coordinate with CDOT and PPACG to move identified projects from the long range transportation plan to the 6-year Transportation Improvement Plan (TIP). Engage with CDOT, PPACG, and federal partners to identify ways in which transportation funds and grants available to the City might be used to support the development of alternative transportation systems, such as a gondola. Explore opportunities for public/private partnerships for transportation improvements. Lead: Administration Partners: Public Services Partners: Public Services, Administration, CDOT, PPACG Partners: Administration, CDOT, PPACG Partners: Administration, City Council Goal TM-6: Improve the safety, functionality, and resiliency of the transportation system. Identify and address hazard-related ingress/egress issues on City's west side at US24 Business and Serpentine Drive. HMP Undertake comprehensive review (inventory) of various retaining walls that support vehicular right-of-ways. HMP Coordinate with CDOT to promote and support mitigation of slope failure, rockfall, drainage, and erosion issues along Highway 24. Partners: CDOT Partners: Planning, GIS Technician Partners: CDOT Review Draft:

68 COUNCIL BILL NO RESOLUTION NO RESOLUTION A RESOLUTION ADOPTING CITY COUNCIL GOALS FOR THE CITY OF MANITOU SPRINGS WHEREAS, the City Council finds it imp01tant to establish goals to guide decisions and actions of the City Council, City Boards and Commissions, and City staff during the performance of their various duties on behalf of the City of Manitou Springs; and WHEREAS, the goals set forth in the document attached hereto as Exhibit A are intended provide guidance for the City during the year of 2016 and into the future. NOW, THEREFORE BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF MANITOU SPRINGS, COLORADO, THAT: Section 1. The goals contained in Exhibit A, attached hereto, are hereby approved, and shall serve to guide the City until amended or repealed. Adopted at the meeting of the City Council of the City of Manitou Springs, Colorado, on this 5th day of July, Mayor and Council: By ~ P6u ~~ktttt& 1Cci1e Nicoletta, Mayor P:\MSDJK\0000\DONNA 'S DOCUMENTS\RESOLUTJONS-2016\RESOLUTION 1616 (COUNCIL GOALS). DOC

69 GOAL: GROW RESILIENCY AND SUSTAINABILITY THROUGHOUT MANITOU SPRINGS ACTION ITEMS: Consider in all planning, operations and actions of each department and the City Council Complete Implementation of Uniform Employee Performance Evaluation Process Institute revised Compensation Plan Consider the recommendations of the Climate Action Plan including the health of the Urban Forest Continue Fire Mitigation efforts Consider the status of Housing Task Force and the implementation of more Housing Programs Develop a Sustainable City Budget in alignment with the Council Goals GOAL: COMPLETE EMERGENCY PREPAREDNESS PLANNING ACTION ITEMS: Continuity of Operations/Continuity of Government Plan Mutual Aid Agreements Communication Plan Emergency Preparedness Exercises Comprehensive Master Plan integrating Hazard Mitigation/Recovery GOAL: DEVELOP A COMPREHENSIVE AND SUSTAINABLE CAPITAL IMPROVEMENTS PLAN (CIP) ACTION ITEMS: Include Currently Underway and Potentially Additional Flood Mitigation Projects Include Pedestrian Ways including ADA improvements and circulation Investigate alten:iatives for the maintenance and management of Manitou Ave. Explore alternatives to expand municipal parking options Facilities such as Fire Training Center, Municipal Complex and Hiawatha Gardens property Deploy the Whole Infrastructure Systems for Resilient Development (WISRD) tool via pilot program GOAL: ALIGN COMMUNICATION, PRIORITIES AND ROLES AMONG COUNCIL, STAFF, ADVISORY BOARDS AND THE COMMUNITY TO PROMOTE EFFICIENT OPERATIONS ACTION ITEMS: Take measures to increase worker satisfaction, increase productivity and to develop a stronger team Develop improved lines of communication and greater understanding of roles between Boards, Commissions, Staff, Mayor and the City Council Communicate the Goals of the City Council to all Boards, Commissions and Ad Hoc Advisory Committees to help to align recommendations and decisions of the Boards and Commission with Council Goals Develop a better understanding and techniques to meet and manage community expectations with an emphasis on resident/homeowner dialogue GOAL: IMPROVE THE SOCIAL AND ECONOMIC VITALITY OF MANITOU SPRINGS ACTION ITEMS: Evaluate the implementation and effectiveness of Economic Development Activities Revisit the contract for Parking Services and improve? Clarify Parking Advisory Board role Align the activities of Public Safety to address the homeless issue and morale of Manitou businesses Evaluate Ruxton corridor needs, specifically so as to mitigate Incline impacts Identify, embrace and support the City's unique neighborhoods and other areas City Council Goals are reviewed periodically and constitute the foundation of the City's work plan.

70 Goal #5 - IMPROVE THE SOCIAL AND ECONOMIC VITALITY OF MANITOU SPRINGS adopted Council Goals (Resolution 1616) Worksession - November 29, 2016 ACTION ITEMS: Evaluate the implementation and effectiveness of Economic Development Activities Revisit the contract for Parking Services and improve? Clarify Parking Advisory Board role Align the activities of Public Safety to address the homeless issue and morale of Manitou businesses Evaluate Ruxton corridor needs, specifically so as to mitigate Incline impacts Identify, embrace and support the City's unique neighborhoods and other areas Administration: Commitment to overseeing continuing and increasingly functional flood recovery/mitigation efforts. Areas of focus include protection of the downtown commercial corridor as well as crucial essential emergency egress routes As the City s Master/Hazard Mitigation Plan is finalized, City Administrator will serve as key interdepartmental intermediary in terms of addressing high priority fire risk reduction objective i.e. as between MSFD, MSPD, Planning, Finance and Hazard Mitigation staff members as well as essential private sector stakeholders. Per feedback received in the course of two trainings geared toward the City s various advisory boards and quasi judicial commissions, the City Administrator is working with staff, the Mayor, and board members to better define the functions of each board and the manner in which they interact with one another, staff and City Council. By streamlining and clarifying roles and processes, all such interests as well as members of the public will be better situated so as to maximize the value of these essential civic bodies. The City Administrator currently serving as member of the recently formed Manitou Springs Creative District Board. Insofar as the state assigns formal Creative District status via the Office of Economic Development and International Trade, the MSCD provides a format for the exploration of a broad array of thoughts and initiatives aimed at improving the social and economic vitality of the Manitou Springs community. Develop and maintain a strong relationship with the School District and Chamber of Commerce, particularly via the newly created Event Coordinator position, in order to better promote the City in strategic ways, relative not just to potential new events, but in whatever creative ways may serve to enhance the sense of community through such intra organizational collaboration. The City Administrator serves as the municipal Budget Officer. In this role, he should strive to submit a draft budget to Council each year that takes near term and long term economic/social health into account. While the prioritization of needs such as infrastructure maintenance and

71 adherence to a well defined staff compensation plan may not be as visible as some of the aforementioned objectives, lending weight to these objectives via a consistent, conservative and cautious budgeting approach is a key element to ensuring the preservation of the City s social and economic wellbeing. City Clerk: As resources allow, undertake significant steps to enhance website content so as to assist existing and would be businesses in navigating municipal processes and to inform visitors as to the amenities in town e.g. parking, parks, events, attractions, etc. Conversion of cemetery records into a digital program allowing the Public and genealogists to view the data online and visibly see plots available for purchasing (collaboration with Public Services). HR: Instill a functional, merit based compensation strategy in place which will allow us to attract and retain better talent, which in turn will allow us to operate at a higher level generally i.e. when it comes to improvements in the realm of infrastructure, planning, customer service, etc. Such functionality makes for a more inviting community, which in turn spurs broad based economic development Events: Update website with Event/Portal / Event Tab and Calendar utilizing the expertise and work of a web development professional. Develop and maintain a streamlined Events process. Continue the Events Impacts meetings with other departments and interested parties. Coordinate better communication and organization between the City, The Chamber of Commerce, and Event Impacted Boards to promote economic and social vitality. Aquatics & Fitness: People that get regular exercise may feel better, live longer and then spend more money on healthier foods and memberships. Providing a quality gym/pool with various equipment and physical activities will help them over the long run at work and in their personal life. Children also benefit as they have programs and activities nearby that promote a healthy lifestyle and keeps them out of trouble (gangs, drugs). Activities such as: Employee fitness

72 Public fitness classes Swimming lessons Swim team Lifeguard Classes Aerobics Playtime/lap swim Finance: Monthly sales tax break out by vendor type for Chamber of Commerce, as well as City Council and citizens, which allows the Chamber to focus on and develop strategies to encourage sales tax growth for underperforming vendor types Fire Department: Continue assisting the Police Department with LEEP activities. Continue to emphasize Wildland Fire Mitigation efforts with the community through our local Firewise program. Continue to develop the city's Community Wildfire Protection Plan (CWPP) Police Department: Establish and maintain a sworn officer on foot patrol in the business district for ten hours every day (weather permitting) from May 1st through Labor Day and on weekends from Labor Day through October 31. Short Term Maintain an Extra Duty contract with the El Paso County Sheriff s Office to provide one sworn deputy on foot patrol. Discuss the option of a full service contract with the Sheriff to eliminate coverage gaps. Long Term Place one MSPD officer on daily foot patrol for ten hours every day (weather permitting) from May 1 through Labor Day, on weekends Labor Day through October 31, and during days with nice weather in the off season. Advise Council of associated costs during the 2017 budget discussion. Officers will engage in Zero Tolerance enforcement in the Downtown. Zero tolerance is defined as strictly enforcing the law in appropriate situations in the way the law was intended to apply. Actively continue the LEEP program and report to Council as appropriate per the direction of the City Administrator. Emphasize quality of life issues on the Ruxton corridor and establish a plan and document actions based on local law enforcement capabilities to address those issues. As a community policing effort, MSPD will continue to participate in the Incline Management Committee and take actions within its capabilities and influence, where appropriate. The Mayor

73 will continually update Council on the Committee s efforts. MSPD will continue patrol and traffic enforcement in addition to, or in concert with, the efforts of the Committee. Parking: Evaluate technology to provide real time information on parking availability at City managed lots (Collaboration with Planning) Evaluate the potential public private partnerships and uses for Hiawatha Gardens (Collaboration with Planning) Revisit contract for Parking Services Clarify Parking Advisory Board (PAB) role(s) Improvements along Ruxton corridor o Programmed Parking machines reflecting changes o Installed new signage o Ordered new covers for Kiosks o Working on Barr Lot Parking Spaces reservation system Evaluate decking the Wichita Parking Lot Improve existing social media sites o Including to have all sites to have the same link or information Planning: Evaluate technology to provide real time information on parking availability at City managed lots (Collaboration with Parking) Evaluate the potential public private partnerships and uses for Hiawatha Gardens (Collaboration with Parking) Facilitate regular meetings between tourism attraction operators/owners and the Chamber and neighborhood organizations to develop strategies to address negative impacts and sasses the success of implements strategies Improve way finding signage to better advertise attractions and parking Explore the use of urban renewal as a tool to catalyze redevelopment of the Western Gateway into downtown Promote awareness of the El Paso County Enterprise Zone among local businesses, focus on tax credits or tax exemptions under this program, and process for applying for tax incentives Identify potential locations for co working office space, small business incubator facility, artist work live spaces Continue a strong partnership with the Westside Avenue Action Project for revitalization of east Manitou Avenue Explore with vacant building owners the possibility of allowing temporary pop up retail stores and art displays within vacant or underutilized storefronts

74 Continue to leverage the City s reputation as an arts and culture, health and wellness, and heritage tourism destination to make these activities into economic drivers for the City Utilize and strengthen Urban Renewal efforts on east Manitou Avenue to redevelop into a walkable, secondary tax base for Manitou Springs with a mix of retail, residential and public amenities Continue to assist in the creation of a formalized municipal Housing Taskforce Continue to explore ways to ensure that the Incline/and Cog Railway serve as a positive draw for visitation to the Manitou Springs community while simultaneously working on ways to mitigate the negative impacts thereof to residents and public safety needs e.g. though traffic/roadway improvements, regular stakeholder engagement, etc. Public Services: Flood mitigation projects such as Wildcat Gulch, Mesa Tank swale, Timberline Baptist Church slope stabilization, etc. make the City more resilient to disaster and likely increase property values in nearby areas Improving the appearance of roadways, such as Ruxton Avenue, with the new shuttle stop and striping makes the area more appealing to visitors and encourages tourism, and improves traffic flow Improving the appearance of parks, via tree trimming, improved turf care, and downtown gardens makes the downtown area more appealing to visitors and encourages tourism Caring for our mineral springs, staff conducting maintenance and assuring operation of this local asset this encourages tourism Participation in the WAAP project management meetings, by many staff, elected officials and community members Articles in publications, such as ENR (engineering news report); a widely read engineering magazine that was written by Wright Water about the Williams Canyon Phases I and II project, along with numerous articles about flood recovery projects and grants that appeared on local broadcasts and in local papers, show Manitou is investing in the future Preparation of master plans for infrastructure (stormwater, water, sanitary sewer), that will lead to better capital improvement planning and facility maintenance Participation in the PPRTA, which enables approximately 250,000 of street maintenance each year, including implementation of crack sealing program, which will improve longevity of asphalt and demonstrates a commitment to improving and maintaining Manitou s roadways

75 City of Manitou Springs Final 2016 and 2017 Budget Periods: 05/13-00/17 Sep 26, :49PM Actual #'s Actual #'s Actual #'s Original Final Budget Account Number Account Title Budget Budget ECONOMIC DEVELOPMENT/PROMOTION BUSINESS PROMOTION&TOU 198, , , , , , Account notes: In accordance with Manitou Springs Municipal Code sections Vendors Fee--Dedication of equivalent (for sales tax), Dedication of equivalent (for excise(amusement) tax) and Disposition of revenues (from Lodging and Camping Tax) the City accumulates certain percentages of these revenue sources to fund the annual general fund budget appropriation that is dedicated to attracting visitors and/or business activity to the city. The formula consists of a sum equal to 3 1/3 percent of general sales tax revenue, 1 1/3 percent of excise (amusement) tax revenue and 100 percent of lodging tax revenue from the last audited financial year. The 2016 dedicated revenue is $256, BUSINESS PROMOTION&TOU 59, , , Account notes: In addition to those "earmarked" revenues the city council may set aside additional funds as they deem necessary to supplement that annual general fund budget appropriation that is dedicated to attracting visitors and/or business activity to the city. For the 2015 budget, city council budgeted $32,465 to adjust the amount up to $250, URA SALES TAX INCREMENT 33, , , , , , Account notes: The URA Sales tax increment is based on the increase of sales tax collected, for the year, in the URA area, over 2006 collected sales tax. This will be allocated for the URA for a period not to exceed 25 years, from 2007 to As per the Urban Renewal Plan documentation, "The Urban Renewal Plan contemplates that a primary method of financing this project to be the use of municipal sales and property tax increments as authorized by the Act (Urban Renewal Law of the State of Colorado, Part 1 of Article 25 of Title 31, Colorado Revised Statues, 1973, as amended). The City Council may allocate municipal sales tax increments when the Manitou Springs Urban Renewal Authority submits a financing plan outlining the proposed amounts and purpose for which the municipal sales tax increments are to be used." Total ECONOMIC DEVELOPMENT/PROMOTION: 291, , ,083, , ,200, ,329,

76 2017 Marketing Contracts and Considerations Publication Circulation Cost Colorado State Vacation Guide (ad) 550,000 $ 14, ,000 mailed, 150,000 DIA, Welcome Centers, Miles Media (Colorado.com) $ rack distribution Colo Springs Pikes Peak Region Guide 450,000 $ 12, * 450,000 printed - distribution to Denver, Colorado Springs, Texas, Oklahoma, Kansas, Nebraska, and Washington Westword 986,116 $ 5, Circulation listed is Non-duplicated reach. Entertainment Guide in the Denver Metro area. Would be used for Spring and holiday advertising (both online & print) Colorado Activity Guide (Certified) 125,000 $ 2, Albuquerque/I40, Santa Fe, Taos, Red River, AZ I40/Grand Canyon, Lubbock, Amarillo, Dallas Arlington, Fort Worth, Houston, N. Houston, San Antonio, Western & Eastern KS/I70 Includes Visitors Guide Distribution in Denver AAA Encompass 370,000 $ 9, * 4 issues 1/6 Page ad in March/April, Sept/Oct, Nov/Dec. 1/3 Page May/June Travel Guide Colorado Life Magazine 30,000 $ 2, Newsstand and Subscription Colorado Fun Guide 50,000 $ 2, Editions Local Promotion PP Summer Fun Guide, Holiday Guide $ 1, Broadmoor Magazine $ 5, Only In-Room Publication allowed Manitou Springs Visitors Guide 90,000 $ 33, The cost of this guide is paid for through advertising. 86,600 have been distributed so far in Internet Woodland Park Chamber $ Link Hosting $ Hosting Website Updates $ 5, Proprietary Software (Reputation Management) $ 3, Digital Marketing Social Media Promotion ($800/mo; $9600 yr) $ 9, Facebook Advertising/Adwords $ 60, Pay per click Brand Channel (PPCAA - Colorado.com) $ 2,000.00

77 Featured Article (PPCAA/Colorado.com) $ Broadcast Radio $ 22, We will be using CPR in Denver, NPR local Television (Local/Regional - Shoulder season) $ 15, Holiday Campaign Television Media $ 18, Holiday Entertainment $ 3, Santa $ 2, Facebook Ads $ Holiday Decorations $ 25, Distribution - Includes outlets listed $ 9, * Pikes Peak Country Attractions Certified Folder Display Colorado Springs - 94 Magazine sites 135 sites CC/Pueblo (Super Cities) 70 sites Denver (Super Cities) 271 sites Limon/I sites Trinidad/Walsenburg 32 sites Colorado Springs Airport * Includes discount Other Pikes Peak Country Attractions Assoc $ 14, * Membership - $17,750-75% imanitou, 25% BID Inc Not To Be Missed listing, Map 50% of Advertising budget goes to On-line Super Fine Design $ 30, Production/Video $ 3, Photography $ 5, Contract Labor (PR) $ 10, Shipping $ 1, Blast $ 2, Priniting $ 3, New Rack Card - Distributed through Miscellaneous/Opportunities $ 3, Total $ 336, Certified Folder Display

78 MARKETING Expenses 2016 Budget 2016 Actuals 2017 Budget (8/31/16) Print/Collateral Colorado State Vacation Guide $ 11, $ 11, $ 14, Colorado Springs Visitors Guide $ 7, $ 7, $ 12, Westword $ 5, $ 1, $ 5, Certified Folder Activity Guide $ 2, $ 2, $ 2, Manitou Springs Visitors Guide $ 32, $ 29, $ 33, Brochure Distribution $ 8, $ 8, $ 9, Summer Fun/Holiday Guide/Bid Map $ 1, $ $ 1, Colorado Vacation Directory $ Colorado Fun Guide $ 1, $ 2, Broadmoor Magazine $ 2, $ 5, Colorado Life $ $ 2, Encompass Magazine $ 9, Website Updates $ 1, $ $ 5, Blogging - Xcite Media Proprietary Software $ 3, $ 3, $ 3, Broadcast Radio $ 15, $ 5, $ 22, TV $ 15, $ 15, Digital Marketing Online Social Media - Contract $ 7, $ 3, $ 9, Social Media - FB Ads Digital Marketing $ 58, $ 33, $ 60, Electronic Stores hosting $ $ $ Domain reg - manitousprings.org $ Domain reg - manitouchamber.com $ Domain reg - manitouspringsvacation.com $ Woodland Park Chamber link $ $ $ Miles Media enhanced listings $ $ $ Road Trip $ 3, $ 3, State Brand Channel (PPCAA) $ 2, $ 2, Featured Article (Colorado.com/PPCAA) $ Other Pikes Peak Country Attractions $ 13, $ 13, $ 14, Promotional Items $ 2, Super Fine Designs $ 30,000.00

79 Production/Video $ 3, $ 2, $ 3, Photography $ 1, $ 5, Contract Labor $ 3, $ 5, $ 10, Mineral Springs Experience $ 2, $ Shipping $ 1, $ 1, $ 1, blast $ 1, $ $ 2, Printing $ 3, Holiday Campaign Television Media $ 15, $ 18, Holiday Entertainment $ 2, $ 3, Facebook Ads $ $ Santa $ 2, $ 2, Holiday Decorations $ 25, Miscellaneous/Opportunities $ $ 3, Total $ 223, $ 142, $ 336, Budget $ 165, Carry-over $ 15, Distribution $ 8, Visitors Guide $ 35, Total $ 223,000.00

80 November 4, 2016 Manitou Springs Creative District 513 Manitou Avenue Manitou Springs, CO Economic Development and the Manitou Springs Creative District: From a policy perspective, economic development can be defined as efforts that seek to improve the economic well-being and quality of life for a community by creating and/or retaining jobs and supporting or growing incomes and the tax base. The Creative District Program is housed under the Office of Economic Development and International Trade (OEDIT) at the State level. In 2011, the Colorado legislature passed and Governor Hickenlooper signed into law HB encouraging the formation of Creative Districts in communities, neighborhoods or contiguous geographic areas, for the purposes of: Attracting artists and creative entrepreneurs to a community, infusing new energy and innovation, which in turn will enhance the economic and civic capital of the community; Creating hubs of economic activity, thereby enhancing the area as an appealing place to live, visit and conduct business, as well as create new economic activity; Attracting visitors; Revitalizing and beautifying communities; Providing a focal point for celebrating and strengthening a community s unique identity; Showcasing cultural and artistic organizations, events and amenities; Contributing to the development of healthy communities; and Improving the quality of life of the State s residents. In short, the Manitou Springs Creative District is ALL about economic development!