Network development for partnerships & cooperation programs fostering service innovation
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1 Network development for partnerships & cooperation programs fostering service innovation Anca Daniela Ionita University POLITEHNICA of Bucharest Strategic Program for Promoting Innovation in Services by Open and Continuous Education (INSEED) POSDRU/86/1.2./S/57748 The Project co-financed by the Social European Found by Sectoral Operational Programme Human Resources Development
2 Summary Service Innovation INSEED - European Platforms for Services. Common Action Programme Innovative Services European Networks (ISEN)
3 Service Innovation Areas Impact Service process Service infrastructure Customer processing Business models Commercialization (sales, marketing, delivery) Service productivity Emerging sectors, industries and markets Structural change Industrial modernization
4 Service Innovation.. European Union, The Smart Guide to Service Innovation, In How to Support SME Policy from Structural Funds Guidebook Series, 2012
5 Service Innovation Recommendations Focus on all forms of knowledge and innovation Support transformation through service innovation Support clusters or networks of related firms Focus on manufacturing and services Search for the next practice Capitalize upon regional competences for the development of emerging industries Follow a systemic approach Follow a cross-sector approach Launch large-scale demonstration projects through a systemic approach Find an innovation that can solve a problem (i.e. addressing challenges)
6 Service Innovation Instruments Service incubation centres Design centres Living Labs Support to clusters in emerging industries driven by service innovation Innovation assistance Incentives for cooperation between manufacturing companies and designers
7 Service Innovation Examples European Commission Competitiveness and Innovation Framework Programme (CIP) (2007) Finland Innovation Strategy 2008 SERVE programme Germany Innovation with Services programme (2006) Partners for Innovation Initiative France ICT-SMEs 2010 Action Plan Spain Strategic Action for Tourism ( ) The Netherlands The Netherlands connected digitally (2007) Creative Challenge Call United Kingdom East Midlands Development Agency Denmark new innovation strategy (2008) Norway PULS programme ( ) Romania Innovation programme (UEFISCDI)
8 Service Innovation Innovation Performance in EU Member States
9 INSEED - European Platforms for Services. Common Action Programme Common Action Programme INSER@SPACE Platform SSKE Semantic Wiki e-learning Cloud Educational programs support European Innovative Platform for Knowledge Intensive Services (EIPKIS) Europe INNOVA Europa 2020 European Strategic Framework Europe 2020 Horizon 2020
10 INSEED - European Platforms for Services. Common Action Programme European Innovative Platform for Knowledge Intensive Services
11 INSEED - European Platforms for Services. Common Action Programme Cooperation support KIS-IP Knowledge Intensive Service Innovation Platform Cluster-IP European Innovation Platform for Clusters Eco-IP European Innovation Platform for Eco- Innovation European Cluster Observatory Eco-Innovation Observatory IMP 3 rove innovation management TAKE IT UP online innovation instruments I3S Information and Intelligence System S³P Smart Specialisation Strategy Europe 2020 MP Monitoring Platform
12 INSEED - European Platforms for Services. Common Action Programme SPACE Platform
13 INSEED - European Platforms for Services. Common Action Programme Action Programme INSER@SPACE link
14 INSEED - European Platforms for Services. Common Action Programme Objectives A. Aligning INSER@SPACE actions with the European Commission strategy B. Contribution of INSEED experts and institutions to activities of initiatives and scientific communities at international level C. Collaboration with foreign professors and researchers on the topic of innovative services D. Sustaining education activities in the domain of services and in correlation with the European framework E. Promoting the INSER@SPACE collaborative space
15 INSEED - European Platforms for Services. Common Action Programme Results Community - EU Cluster Observatory - Enterprise Europe Network - KIS Innovation Platform - TM Forum - International Society of Service Innovation Professionals (ISSIP) - IEEE Computer Society Cloud Computing Special Technical Community (CS CC STC) Collaborations - University of Porto - Institute for Manufacturing, University of Cambridge (IfM) - GDR MACS (Groupe de Recherche Modélisation, Analyse et Conduite des Systèmes Dynamiques) - Paris 1 Panthéon Sorbonne Contributions - INSER@SPACE offer: education, knowledge, virtual resources - DG CONNECT public consultation E2 Software & Services, Cloud - EU Metrics Survey, scientific literature
16 INSEED - European Platforms for Services. Common Action Programme Action Programme Tags The European dimension is essential. Innovation is an important tag, The educational and the scientific aspects are equally important. Realized with
17 Innovative Services European Networks (ISEN) Transnational Networks CEBR European Council of Bioregions - a network of biotechnology support professionals that support their local biocommunity through networking, incubation and partnering Cluster-Excellence.eu Excellence for Cluster Management the most experienced persons and organisations in Europe to identify and set up a set of quality indicators and peer-assessment procedures Open ENLoCC Europen Network of Logistics Competence Center - network of regional logistics competence centres in the field of logistics, run by public authorities or similar bodies EEN Enterprise Europe Network - helps small business to make the most of the European marketplace
18 Innovative Services European Networks (ISEN) Cluster- Excellence.eu identify and set up quality indicators and peerassessment procedures for cluster management develop training materials approach for quality labelling of cluster management Related entities European Secretariat for Cluster Analysis ESCA Foundation Clusters and Competitiveness European Cluster Group (ECG) European Cluster Managers Club European Cluster Collaboration Platform the European Chapter within the TCI Network - the global practitioners networks for competitiveness, clusters and innovation ICT Clusters
19 Innovative Services European Networks (ISEN) Enterprise Europe Network business support organisations from more than 50 countries 600 organizations 17 key sectors one-stop shop for all business needs
20 Innovative Services European Networks (ISEN) Members of INSEED Consortium in Enterprise Europe Network Transilvania University from Brasov University Politehnica of Bucharest
21 Innovative Services European Networks (ISEN) Documentation and transfer of experience in INSEED Eindhoven University of Technology, The Netherlands University of Passau, Germany European Commission DG CONNECT E2 - Software & Services, Cloud, Brussels, Belgium Institut National Polytechnique Toulouse, France Invest Northern Ireland, United Kingdom London Metropolitan University, United Kingdom Óbuda University of Budapest, Hungary Pantheon-Sorbonne University, Paris 1, France University of Bergamo, Italy University of Cambridge, United Kingdom University of Cassino, Italy University of Coimbra, Portugal University of Ghent, Belgium University of Ljubljana, Slovenia University of Lorraine, France University of Maribor, Slovenia University of Porto, Portugal University of Prague, Czech Republic University of Valenciennes and Hainaut-Cambrésis, France
22 Innovative Services European Networks (ISEN) INSEED Collaboration Network
23 INSEED Collaborations Map Realized with
24 Network development for partnerships & cooperation programs fostering service innovation
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