Volunteer Engagement. Feb 2015 NeighborWorks America

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1 Volunteer Engagement Feb 2015 NeighborWorks America

2 Why Volunteer Engagement? One in four adults (25%) volunteered through an organization IN 2013 Top 5 ways they served include: being a mentor or tutor; collecting, preparing, distributing, and serving food, fundraising, lending professional skills have almost 30% greater chance of finding a job are twice as likely to donate to charity 2 CPDC GIVE. GROW. THRIVE.

3 Why Volunteer Engagement? It s our foundation and our mission From our founding in 1989 by Eugene Ford through present day, we believe safe and decent housing will always be critically needed. No matter an individual s background and socioeconomic status, we support affordable housing for all. We are committed to developing vibrant communities through innovation and partnership. That is our commitment and our mission. Our Core Convictions 1. Preserving Affordability: Reduce the impact of market pressures and improve sustainability to ensure affordable housing remains affordable; 2. Developing Communities: Intercede in distressed communities that are plagued by deteriorated conditions and criminal activity and transform them into safe, vibrant, and sustainable places to live; and 3. Engaging Residents: Support residents with a range of programs that enable them to play an active role in their community, providing them with opportunities to thrive in the economic mainstream, develop a sense of community ownership, and improve the quality of their lives. 3 CPDC GIVE. GROW. THRIVE.

4 An estimated 1,200 volunteers served 120,000 hours providing $3 million in time & talent 1 in 4 CPDC volunteers have been individual ongoing volunteers that provided 64% of the total volunteer hours. 1/3 of individual ongoing volunteers have received one or more President s Volunteer Service Award (PVSA) and provided 57% of the individual ongoing volunteer hours. More than 60% of individual ongoing volunteers have been residents of a CPDC community. Served 6,380 hrs Served 39,200 hrs Volunteer Age Range 18 to & over 17 & under 24% 40% 36% 4 CPDC GIVE. GROW. THRIVE.

5 AT CPDC VOLUNTEER ENGAGEMENT Is the structured process of connecting a person(s) that wants to give their time, talent, labor or expertise to a meaningful service experience that addresses a need / contributes to a desired outcome to benefit CPDC properties, staff, programs, and/or residents. Youth Development After School Programs Resident Engagement Community Projects Senior Service 5 CPDC GIVE. GROW. THRIVE.

6 Our & Service Opportunities Individual Ongoing Summer Camp Assistant, Lobby Ambassador, Floor Captain, Room Monitor, Activity or Class Instructor, After School Program Aide (youth or adult), Food Distribution Volunteer, Community Garden Ambassador, Event Coordinators Group or Event KaBOOM! Playground Build, Casey Tree Planting, Community Center Clean-Up, Winter Wear Cloth Drive, Joy Makers Holiday Giving, Community Landscape Day Professional Provided initial rebranding concept by Capital One Branding Team, photographs for 2012 Volunteer Recognition Ceremony, copy editing for CPDC Annual Report and Vol. Eng Report, training development and facilitation to build customer service capacity of Lobby Ambassador volunteers Service Members Public Allies, Urban Alliance Fellows, Social Work students as interns at Senior Communities, Urban Planning students interning with Real Estate Development 6 CPDC GIVE. GROW. THRIVE.

7 A Structured Program Create Opportunities Identify Candidates Prepare Manage Identify service opportunities in annual planning process Create Position Descriptions or scopes of work Recruit at property, via CPDC website, partners, Volunteer Centers, national web portals Screen via volunteer application, interviews, reference checks, background checks Orient to CPDC Orient to Site or department and with designated supervisor Orient to Roles, Rules, and Procedures Collect time (via tracking sheet) Training, Coaching, and Supervision Volunteer Recognition Informally at site, through birthday and holiday cards from our office, annual recognition dinner 7 CPDC GIVE. GROW. THRIVE.

8 THANKS FOR YOUR TIME & ATTENTION Jennifer Fauss Director, Volunteer Engagement 8403 Colesville Road, Suite 1150 Silver Spring, MD