QPR Training

Transcription

1 QPR Training 1

2 Goals for Today To gain a better understanding of why QPRs are important Learn to generate your report Understand where performance targets come from in HMIS Troubleshooting with a Data Analyst 2

3 Why Does LAHSA Ask for Reports? WHAT: Performance Targets evaluate whether your program is making an impact on the clients you serve WHY: These measurements also help guide an agency s efforts to improve results WHO: Quarterly Reports are compiled by LAHSA and sent to investors- HUD, the City and the County 3

4 What Has Changed? (as of January 1 st, 2013) You DO NOT have to send your QPR anymore! Outcomes will run the report and send for certification Any questions will be highlighted in red/pink If everything looks correct send in your certification form If not, let Outcomes know and make any changes necessary (contact your DA if you need help) 4

5 What does this mean for my reports? Reliance on Data in HMIS: Importance of accuracy HMIS must be updated regularly You still need to review your report Report will still have two parts: 1) Demographic information for unduplicated clients served Q1= all clients who received a service within the first quarter + new clients Q2, Q3, Q4= only new clients who receive a service 2) Performance Targets- Progress toward objectives outlined in contract 5

6 Still Expected to Run the Following Reports Prior to Running Your QPR Agency Client without Application Client Roster by Report Period Client Service Aging Report Duplicate Program Enrollment Report Family Type and Size Validation Report HUD Required Missing Report You only need to run the DIR Report now! This will be the main step in making sure your data is complete and correct prior to the QPR deadline. 6

7 Let s Run the Report Step 1. Click on Report Step 2. Search and Select QPR 2013 (LAHSA) 7

8 Let s Run the Report 1. Choose % From the Contract Type dropdown menu Finally: Click the Set Parameters button to run the report 2. Choose your Agency 3. Choose % 4. Enter the Contract start date 7. For the Duplicated, Summarize by and Include Details fields you do not need to do anything! 6. Choose the Report Quarter 5. Choose one contract (NOT all of your contracts) 8

9 New Report Tabs Demographics and Performance are now split into two tabs Details are also broken down by Demographic information and Performance data Most of the new questions are modeled on the APR and should be familiar 9

10 Report Review Persons Served Top: Clients served in residential programs; Bottom: Clients served in non-residential programs Make sure all your clients are populated into the correct program type! 10

11 Report Review Households 11

12 Report Review Age Age at first service provided during contract term *Unborn children should not be counted as part of the household prior to their birth. 12

13 Report Review Race/Ethnicity 13

14 Report Review Physical and Mental Health Conditions Note: A person can fall into multiple categories- for example, they might have both alcohol and drug abuse issues. Therefor the total for all categories might add up to more than the total number of persons served. 14

15 Report Review Persons by Characteristics 15

16 Report Review Recipient by Income I. Recipient by Income AMI (Area Median Income) QTR1 QTR2 QTR3 QTR4 Total (120%) Moderate Income (80% and above) Above 80% of Median (50%-80%) Low Income (30%-50%) Very Low Income (0%-30%) Extremely Low Income Other Total *This is a point-in-time count of the client s most recent income. If the clients are populating into median or moderate income, you will find that they usually have incomes in the 6 figures. This is a good place to check for data entry errors. 16

17 Verify Part I. Persons Served QPR Component Validation Details Sheet Report Detail HMIS Data Correction Page Program Information Automatically Generated N/A N/A Part A. Persons Served QPR 2013 Demographic Details (LAHSA) Age and quarter in which received first service MinActivityStartDate Household Demographics Page; Program Entry Page Part B. Households QPR 2013 Demographic Details (LAHSA) Household Type; Family Type; Gender; Age of HoH Household Demographics Page; Program Entry Page Part C. Age QPR 2013 Demographic Details (LAHSA) Age at first service Household Demographics Page; Program Entry Page Part D. Ethnicity/Race QPR 2013 Demographic Details (LAHSA) Race; Ethnicity Household Demographics Page; Program Entry Page Part E. Persons by Category QPR 2013 Demographic Details (LAHSA) Chronically homeless; Mentally Ill; Alcohol Abuse; Drug Abuse; Developmental Disability; Physical Disability; Veteran; Persons w/ HIV/AIDs; Victims of DV; Chronic Health Condition; Elderly Program Entry Page Part F. Prior Living Situation QPR 2013 Demographic Details (LAHSA) Prior Living Situation Household Demographics Page; Program Entry Page Part G. Recipient by Income QPR 2013 Demographic Details (LAHSA) Income Categorization Household Demographics Page; Program Entry Page Part H. Destination of Household at Program Exit QPR 2013 Demographic Details (LAHSA) Destination of Household at Program Exit Program Exit Page 17

18 Performance Target Definition Performance targets are simply a quantifiable way of assessing progress toward achievement of objectives and desired outcomes. Review Exhibit A of your contract for Performance Targets that apply to your program type All data is reported from HMIS It is your responsibility to input, monitor, and correct all data prior to final report submission 18

19 Performance Targets Placed in Emergency Shelter, Transitional Housing, Permanent Housing Exit to Permanent Housing Reduced average length of stay for all participants Retention in Permanent Housing for at least 6 months Retention in Permanent Housing for at least 12 months Retention in Safe Havens for 12 months Maintained or Increased Income from All Sources Maintained or Increased Income through Employment Retained Income from Employment for 4 months Linkage to Condition Specific Services Program Bed Utilization Program Capacity HMIS Data Quality 19

20 Report Requirements and Due Dates: City and County Contracts What When How Who Quarterly Performance Reports Run by Outcomes Team 7 th day after the close of the quarter (Next is 1/7) Review QPR and send Certification Form if everything is correct Send to lahsareports@lahsa.org. 20

21 Call us for help! Outcomes: Jeanette Robbins (213) Or for manual reports: Whitney Lawrence (213) Certifications to: HMIS Questions: Or your Data Analyst directly for HMIS specific questions 21