Centerboard Inc. General Information. 16 City Hall Square Lynn, MA (781) Keith Bransfield

Transcription

1 Centerboard Inc. General Information 16 City Hall Square Lynn, MA (781) Website Organization Contact Keith Bransfield Year of Incorporation

2 Statements & Search Criteria Mission Statement Centerboard is a community based organization that supports families and young people through housing, access to employment and education, and financial empowerment. We work with parents and teens to achieve independence by providing trauma informed care and case management. In addition, we work with local residents, businesses and elected officials to increase economic opportunity in the community. Through these efforts, we serve over 1500 people each year. Background Statement Founded in 1988 as Serving People in Need, the nonprofit now known as Centerboard sprang from a collaborative effort among Lynn s business, public, and private communities to address the problem of homelessness, growing at that time as a result of job losses, industry closures, and declining community investments. In the 25+ years since, we have grown into a $12.5 million organization, serving over 1500 people annually via a range of services that support family stability. To accomplish our mission, we focus on creating strong, sustainable catalysts for change and development. We believe in Lynn as a vibrant, urban center that supports the entire region through a vital creative economy, safe and stable housing, jobs, and schools for all residents. This requires that we bring community attention and resources to our most vulnerable residents: low-income families and youth/young adults. We currently operate several programs funded by DCF, all of which have adopted a traumainformed lens over the past five years: two Teen Living Programs (mothers ages & their children), Supported Teen Employment Program (mothers ages 18 & up & their children), Independent Living Program (co-ed, ages 18-22), two Pre-Independent Living Programs (co-ed, ages 16-22), Adolescent Group Home (co-ed, ages 13-17), and the Lynn Family Forward Resource Center (providing a single point of entry for family members to access support services). Through the funding of DHCD, we provide 233 units of scattered, transitional housing, including case management, permanent housing assistance, workforce development, and money management classes for homeless families. We also currently support 45 families who have successfully transitioned to permanent housing. Additionally, Centerboard participates in the growing arts and culture movement in Lynn by spearheading public art projects, supporting the Downtown Lynn Cultural District and operating our non-profit art gallery, Visionspace. Impact Statement Accomplishments: 1. Opened a 2nd Pre Independent Living Program for youth ages Opened a 2nd Teen Living Program (Chelsea) for pregnant and parenting young girls 3. Opened the Lynn Family Forward Resource Center 4. Completed the Art Walk - Central Square, Lynn Goals: 1. Establish The Clean Team, a social enterprise landscaping program for youth 2. Purchase a new 12-passenger van for our Lynn Teen Living Program 3. Enhance programming offered to families via our Lynn Family Forward Resource Center 4. Reinvigorate our Art Gallery, VisionSpace 2

3 Needs Statement 1. A new 12-passenger van for the Lynn Teen Living Program ($25K) 2. Funding to launch The Clean Team, a social enterprise landscaping program that teaches employment skills ($87K each year for a 2 year start up period - will be sustainable on own after that) 3. Funding to enhance programming out of our Lynn Family Forward Resource Program (LGBT programs - $20K and Develop a youth Mentoring Program ($75K) Service Categories Community & Neighbourhood Development Family Services Children's and Youth Services Geographic Areas Served Please review online profile for full list of selected areas served. 3

4 Programs Lynn Family Forward Resource Center Description The FRC provides a single point of entry for family members to access support services. Any family member is able to walk into the FRC and receive assistance with any human services related issue. If services cannot be provided onsite, FRC staff provide information/referral to a network of service providers. The FRC model s philosophy is to do whatever it takes to help the family better meet its needs. This includes providing evidence-based and evidence-informed parenting programs and an array of direct services for families in times of need/transition. Budget FRCs will also provide specialized services for Children Requiring Assistance (CRA) and their families. As required under Chapter 240, runaways, truants, children having significant problems at home and at school, and sexually exploited youth can receive standardized intake, screening, assessment, support planning, onsite services at the FRC, and referrals through a network of service providers affiliated with the FRCs. Category Population Served Program Short Term Success Program Long term Success Human Services, General/Other Family-Based Services Families, Poor,Economically Disadvantaged,Indigent, At-Risk Populations All service providers, schools, DCF, and court personnel in Lynn will be knowledgeable about the services that the FRC offers and how to refer a family. Specific initiative examples include: Teen Parent Support Group - 90% of participants will exhibit changed behavior that minimizes factors related to difficulty with bonding and nurturing their children, as well as abuse and neglect. Nurturing Parent Group - 90% of participants will report a positive change in behavior related to parenting style. My Life My Choice group - 90% of participants will exhibit changed behavior related to risk factors for sexual exploitation. Father's Group - 90% of participants will report a change in behavior related to parenting style. 75% of the CRA-related families who utilize FRC services will resolve issues leading to the use of the CRA process (truancy, runaway, aggressive behavior), and, ultimately, will not need the court's intervention. 90% of all families utilizing FRC services will report at least a 50% improvement in their family's functioning. 4

5 Program Success Monitored By Examples of Program Success Pre and post service questionnaires (provided by the state of MA) are utilized to gauge service impact on family functioning. A Family Plan for services is developed from our assessments, and progress towards goals on the plan are tracked in conjunction with the family. Participation in services is tracked, and service participants are given surveys to give their feedback. The FRC has established CQI goals that are tracked on a quarterly basis by the CQI Department; improvements to service delivery are made based on data. 60 families came to our back-to-school free haircut event in Sept; many have signed up for additional services. 90% of the Teen Parent Support Group attendees returned weekly for the duration of the group. Multiple families per day self-refer, stating that they have heard that the FRC can help them with a multitude of stressors. Each month, at least 2 new programs/services are offered by the FRC covering a range of concerns, including education, vocation, recreation, parenting skills, job search, family law, older adult health care, etc. 5

6 Management CEO/Executive Director Executive Director Mr. Mark DeJoie Term Start June Experience Mark DeJoie has extensive experience in social services, business development, property development and the law. Mark is an undergraduate of Stonehill College and a graduate of Massachusetts College of Law. As CEO of Centerboard for over 15 years, Mark has grown the organization through his dedication and vision to see Lynn as a prosperous and successful urban city. Centerboard has grown from a homeless organization with under 20 employees to a community impact organization with over 90 employees and growth of gross revenue of 700%. Mark is fiercely dedicated to the city of Lynn and its renewal as a regional resource. Mark is active in the city through both his businesses and in community projects. Co-CEO Co-CEO Mrs. Heather Hildebrand hhildebrand@thecenterboard.org Experience Heather Hildebrand has twenty years of experience in the human service field. She is a graduate of Gordon College with a Bachelors of Science in both Social Work and Sociology. Heather has held almost every job in the corporation during her 19 years at Centerboard, at times holding down two jobs as the needs of the company required. Heather has overseen and directed the substantial growth of the organization and the shift from a homeless organization with 18 employees to a community impact organization with just under 100 employees, during this time the gross revenue of the agency grew 700%. This growth and years of stability have allowed Centerboard to expand it scope and to now impact the city through volunteering, education and the arts. Heather started her career working with families through the Family Continuity Program and then moved on to the Department of Children and Families as an advocate and child protection worker. In 1998 Heather joined Centerboard (formerly known as Serving People In Need) as its Director of Operations. Senior Staff Keith Bransfield Title Experience/Biography Chief Executive Officer Mr Bransfield has work for 32 years in the financial operations of non profit agencies in the Gretaer Bosotn and Lynn Area Staff Information Full Time Staff 106 6

7 Part Time Staff Volunteers Contractors Retention Rate % Staff Demographics - Ethnicity African American/Black Asian American/Pacific Islander Caucasian Hispanic/Latino Native American/American Indian Other or more races Staff Demographics - Gender Male Female Unspecified Formal Evaluations CEO Formal Evaluation CEO/Executive Formal Evaluation Frequency Senior Management Formal Evaluation Senior Management Formal Evaluation Frequency NonManagement Formal Evaluation Non Management Formal Evaluation Frequency No N/A Annually Annually Plans & Policies Organization has a Fundraising Plan? Organization has a Strategic Plan? Does your organization have a Business Continuity of Operations Plan? Management Succession Plan? Organization Policy and Procedures Nondiscrimination Policy Whistleblower Policy Directors and Officers Insurance Policy 7 Under Development Under Development No No

8 Is your organization licensed by the Government? Registration Permit? Awards Awards Award/Recognition Organization Year Most Innovative Non-Profit Organization United Way of Massachusetts Bay and Merrimack Valley

9 Board & Governance Board Chair Board Chair Mr. Thomas O'Keefe Company Affiliation Retirement Planner Term Jan 2000 to 0 Tok360@hotmail.com Board Members Name Affiliation Status Mr. Scott Brogan Clerk Financial Planner Voting Ms. Teri Faulisi Aetna Voting Mr. Shawn Ford Eastern Bank Voting Mr. David Hughes Century 21 Hughes Voting Ms. Dolly Mosier People's United Bank Voting Ms. Kemberly Sousa Santander Bank Voting Mr. Samuel Tang Webster Bank Voting Mr. John Vogel Department of Children and Families Voting Board Demographics - Ethnicity African American/Black 0 Asian American/Pacific Islander 1 Caucasian 7 Hispanic/Latino 1 Native American/American Indian 0 Other 0 Board Demographics - Gender Male Female Unspecified Board Information Written Board Selection Criteria? Written Conflict of Interest Policy? Percentage Making Monetary Contributions Percentage Making In-Kind Contributions Under Development 60% 100% 9

10 Constituency Includes Client Representation No Comments CEO Comments Centerboard is actively seeking both client representation for our Board of Directors, as well as to further diversify our Board make-up. We have been actively recruiting with these goals in mind for over two years without much success thus far, but we are committed to trying different strategies to ensure success. 10

11 Financials Fiscal Year Fiscal Year Start July 01, 2017 Fiscal Year End June 30, 2018 Projected Revenue $15,288, Projected Expenses $15,273, Endowment? No Spending Policy N/A Credit Line? Reserve Fund? Months Reserve Fund Covers 3 Detailed Financials Revenue and Expenses Total Revenue $12,864,726 $9,540,703 $6,621,173 Total Expenses $12,233,800 $9,090,678 $6,544,611 Revenue Sources Foundation and Corporation Contributions Government Contributions $12,806,135 $9,417,406 $6,409,157 Federal State Local Unspecified $12,806,135 $9,417,406 $6,409,157 Individual Contributions $23,784 $37,374 $184,585 Indirect Public Support Earned Revenue $34,517 $85,442 $27,131 Investment Income, Net of Losses $290 $131 $300 Membership Dues Special Events Revenue In-Kind Other -- $

12 Expense Allocation Program Expense $10,884,026 $7,966,389 $5,662,843 Administration Expense $1,340,770 $1,108,215 $881,768 Fundraising Expense $9,004 $16, Payments to Affiliates Total Revenue/Total Expenses Program Expense/Total Expenses 89% 88% 87% Fundraising Expense/Contributed Revenue 0% 0% 0% Assets and Liabilities Total Assets $5,138,348 $3,842,553 $3,073,968 Current Assets $2,177,359 $1,616,662 $814,025 Long-Term Liabilities $2,184,323 $1,479,087 $1,351,125 Current Liabilities $714,355 $754,722 $264,124 Total Net Assets $2,239,670 $1,608,744 $1,458,719 Short Term Solvency Current Ratio: Current Assets/Current Liabilities Long Term Solvency Long-Term Liabilities/Total Assets 43% 38% 44% Top Funding Sources Top Funding Source & Dollar Amount Second Highest Funding Source & Dollar Amount Third Highest Funding Source & Dollar Amount Capital Campaign Currently in a Capital Campaign? Anticipated In 3 Years Campaign Purpose To purchase the property we currently rent for our Chelsea Teen Living Program Capital Campaign Anticipated in Next 5 Years? Comments Foundation Staff Comments Financial summary data in charts and graphs are per the organization's IRS Form 990s. Contributions from foundations and corporations are listed under individuals when the breakout was not available. Created Copyright 2018 The Boston Foundation 12