Volunteering at Cheekwood

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1 Volunteering at Cheekwood One of Cheekwood s greatest assets is its outstanding volunteers. We value your contribution and hope you find your time with us meaningful and satisfying. The following offers you general information about Cheekwood, its operations and volunteer policies. Welcome to our team!

2 1200 Forrest Park Drive Nashville TN (615) THE HISTORY OF CHEEKWOOD--- Nestled within 100 acres of forest and gardens, Cheekwood was designed and constructed as the estate of Leslie and Mabel Wood Cheek and their children Leslie Jr. Cheek and Huldah Cheek Sharp. Cheekwood still is considered one of the country s premier American Country Place Era Estates and also is listed on the National Register of Historic Places. Leslie Cheek Sr. was president of C.T. Cheek & Sons, a successful family owned wholesale grocery distribution company. Leslie was presented the opportunity to purchase stock in another Cheek-family, Nashville based company, Cheek-Neal Coffee, Co. started by Leslie s uncle, Joel Cheek. Due to its very successful Maxwell House Coffee and Tea blends, Cheek- Neal coffee sold to Postum Company, Inc. (now General Foods) on August 1, 1928 for $40 million. With the sale, Leslie s stock was estimated to be worth $5 million. With their wealth now significantly enhanced, the Cheeks decided to build a large estate outside of the city. The family retained Bryant Fleming, a nationally renowned landscape and structural architect, to design the estate. His inspiration came from the grand English manors of the 18 th century with their extensive formal gardens and symmetrical architecture. Leslie Sr. and Mabel settled on naming their new residence Cheekwood, a combination of their last names. The family moved into the limestone mansion in November 1932, in time for their first Thanksgiving at their new home. Leslie Cheek Sr., died of a heart attack in 1935, just three years later. In 1943, Mabel Cheek deeded the home to her daughter Huldah and son-in-law Walter Sharp. Mrs. Cheek passed away in Walter and Huldah Sharp lived at Cheekwood from 1947 to They and their daughter, Leslie, made Cheekwood their own. Leslie Jr. and his family lived in Richmond, Virginia, where he worked for the Virginia Museum of Fine Art. In 1957 Huldah and Walter Sharp offered the Cheekwood estate as a site for a public garden and arts center. With the support of the Exchange Club of Nashville, the Horticulture Society of Middle Tennessee, and other civic groups, Cheekwood opened to the public in The pre-existing Nashville Museum of Art disbanded, and offered the new institution the funds amassed from the sale of the Museum s building. Additionally, the Museum offered to transfer its collection to Cheekwood to help establish the new primary destination for visual art in Nashville. Today Cheekwood encompasses 55 acres, with 25+ acres of cultivated gardens which includes the original Cheek gardens, designed by Bryant Fleming, with pools, fountains, statuary, extensive boxwood plantings and breathtaking views of the rolling Tennessee hills. The original mansion, an architectural treasure, now is the Museum of Art.

3 WHEN VOLUNTEERING--- Volunteer Benefits In recognition of our volunteers service, we offer: Free admission, free parking, a 25% discount on your meal at the Pineapple Room, and a 20% discount on gift shop purchases on the day you serve a shift Discounted annual Cheekwood memberships for volunteers contributing at least 25 hours in a calendar year, with all membership perks Personalized name badge for any volunteer contributing 25 hours within a calendar year COMPLIMENTARY membership for volunteers contributing at least 100 hours in a calendar year, with all membership perks Invitations to special events and gatherings, including the annual Volunteer Appreciation Party Special recognition for hours served A venue for spending time with old and new friends An opportunity to support one of Nashville s treasures General Expectations Volunteers are expected to reflect favorably on Cheekwood through their demonstrated personal integrity, demeanor and appearance, including their customer relations and the avoidance of behavior which is offensive or infringes on the rights of others. All volunteers are expected to be appropriately attired for the assignment and weather while serving. Garden volunteers must wear closed-toe shoes, no sandals. Immodest clothing is considered inappropriate attire and should not be worn. Management reserves the right to make determinations as to the appropriateness of volunteer appearance and will do so in a non-discriminatory manner. Minimum age for any volunteer assignment is fifteen. Children at least twelve years old are welcome to participate with a parent (with some assignment exceptions). Volunteers are asked not to bring their children under twelve with them to an assignment. Confidentiality During the course of their assignments, volunteers may have access to confidential information. Confidential information may include, but is not limited to, customer lists, financial information, marketing strategies, and other related confidential information. This information is critical to the success of Cheekwood and must not be divulged. Volunteers must not discuss confidential matters or release confidential information to any outside party. Parking Directions For most assignments, you will enter at the main gate, 1200 Forrest Park Drive. Stop at the gatehouse and let the staff there know you are here as a volunteer. They will direct you to your assignment location/parking. On busy program days/evenings, there will be no staff at the gatehouse but parking attendants will be in place to direct you to your assignment and/or parking site. After parking, report to your assigned volunteer station. Cancellation Notification If you must cancel your shift, please contact the Volunteer Coordinator as soon as possible to allow time to find a replacement. To cancel or change your shift: call , volunteers@cheekwood.org or change your schedule in the Volunteer Information Center (VIC).

4 Reporting Service Hours All Cheekwood volunteers have access to VIC. Volunteers are responsible for entering their service hours for each assignment into VIC. They also can use VIC to check their assignment schedules, sign up for new assignments, update their personal profiles as necessary, and much more. After submitting their online volunteer application, new volunteers will be sent access directions and a link to use to set their personal password for their account. Training Volunteers receive orientation for their specific assignments. Certain volunteer assignments, such as Docents, require mandatory training; others will receive on-the-job orientation. Alcohol Volunteers may not drink alcohol while on assignment at Cheekwood. Smoking Cheekwood is a smoke-free environment. Use of all smoking materials, including e-cigarettes, is prohibited on Cheekwood grounds. Note: Cheekwood reserves the right to re-assign, re-train, or dismiss a volunteer and to discontinue a volunteer position. VOLUNTEERS COMMITTEE--- The Volunteers Committee serves as the voice of Cheekwood volunteers and as liaison between volunteers and staff and the general community. It acknowledges volunteers accomplishments and champions their best interests. Members bring volunteer concerns and suggestions to the Committee and/or the Volunteer Coordinator for discussion and consideration. Meeting quarterly, the Committee may propose recommendations regarding volunteer program operations to Cheekwood management for resolution and assist in communicating organization policies and updates to the general volunteer population. GENERAL CHEEKWOOD INFORMATION--- Cheekwood Hours of Operation Tuesday - Sunday 9:00am - 5:00pm Closed on Mondays Admission Members FREE (except during some special events) Volunteers FREE (on days of service) Adults $16 Seniors 65+ $14 Military 50% discount with current ID College students with ID $12 Youth ages 3-17 $9 Children up to 2 FREE

5 Visitors attending meetings at Cheekwood, such as Garden Clubs, corporate groups, etc., may attend their meetings free of charge, but will need to pay admission to visit the gardens and/or Museum. Special event admission will be as posted. Parking $5 per car Members FREE (except during some special events) Volunteers FREE (on days of service) Wheelchairs A limited number of wheelchairs are available at no charge at Visitor Services and the Museum of Art. Shuttle Service From 10:00-2:00 Tuesdays Fridays, shuttles are available upon request to transport visitors from building to building. Shuttles are available all day on Saturdays and Sundays. The shuttles do NOT drive visitors through the gardens. The Information desks at the major buildings can call for a shuttle for a visitor. Restrooms Restrooms are located in the Visitor Services Center, on each level of the Frist Learning Center, in the Gift Shop and in the Museum of Art. Vending Machines Machines are located in the foyer of Visitor Services in Botanic Hall and on the lower level of the Frist Learning Center. In addition, the Gift Shop has bottled water, soda and coffee for sale. Food Service Pineapple Room Restaurant is open 11am-2pm Tuesday-Sunday. Reservations are suggested, call Gift Shop Located in the same building as the restaurant, the Gift Shop is open 9:00am-5:00pm Tuesday- Saturday, 11am-5:00pm Sundays. Pets Cheekwood welcomes service dogs; all other pets are prohibited. Media and Reporters Refer any media personnel, not accompanied by a Marketing staff member, to the Information Desk at Visitor Services. Visitors or volunteers may not speak to the media as a Cheekwood representative. Group Tours Cheekwood welcomes groups to share our gardens and exhibits. Contact the Visitor Service Department at for information on booking a group tour. For information on school tours, contact

6 Special Events, Programs, and Classes Cheekwood offers special events and programs for the young and old, singles and families and everyone in between throughout the year. Fun and exciting annual events such as Blooms, Spring Art Hop, Highballs and Hydrangeas, El Dia de Los Muertos and Holidays draw large crowds. In addition, Cheekwood offers a variety of educational classes and workshops for all ages. SAFETY PROCEDURES--- Your safety is top priority. Please report any concerns you have regarding yourself or your property to security. While you are on the property, it is important you adhere to the following safety tips and regulations: Emergency Procedures In the event of an emergency, call the Cheekwood Security Department immediately at First Aid It is against Cheekwood policy for a volunteer to dispense or administer medication, such as offering aspirin, Tylenol, etc. First Aid kits are located at the Information Desks at Visitor Services, the Museum of Art, the Frist Learning Center and the front desk of the Gift Shop. In case of a medical emergency, call Security at Remain with the injured person until security arrives. Inclement Weather Outdoor volunteer assignments will be cancelled in the event of inclement weather. Should dangerous weather conditions occur, Cheekwood will close to the public. Call for a message regarding closing. Should you experience a weather-related emergency during your shift, contact Security at at once. Building Emergencies If a maintenance or building emergency arises, contact the staff at Visitor Services at Fires In the case of fire, call Security at Each Cheekwood building is equipped with several fire extinguishers and locations are posted. We recommend you make yourself familiar with those locations. However, only if you know how to use an extinguisher and can do so with no danger to yourself should you attempt to put out the fire with an extinguisher. WORK ENVIRONMENT--- Physical Demands While performing their duties, volunteers may be required to handle, feel, talk, and hear and may be required to stand and walk, occasionally to stoop, kneel, or crouch during their assignment. While performing their assignment, volunteers may be exposed to outside weather conditions. Please dress appropriately. The physical demands and work environment mentioned are a non-exhaustive list of those situations a volunteer may need to meet to perform their assignment successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

7 Ed Harassment Cheekwood is committed to providing a volunteer work environment that is free of harassment. The organization does not tolerate any form of harassment. Each person is responsible for fostering mutual respect, for being familiar with this policy and for refraining from conduct that violates this policy. Actions, words, jokes, , or comments based upon an individual s sex, race, disability, ethnicity, age, religion, veteran status (past, present, or future service in the Uniformed Services of the United States) or any other legally protected characteristic will not be tolerated and could result in dismissal. IMPORTANT NUMBERS--- Security Front Gate Education Dept Visitor Services Volunteer Office The Cheekwood Campus For most assignment, you will enter at 1200 Forrest Park Drive. Please let the attendant at the gatehouse know you are here to volunteer and they will direct you to your assignment location. On busy program days/nights, parking attendants will be in place to direct you to your assignment and/or parking site.

8 Cheekwood Volunteers--- An Exceptional Team Whether you re a teen, university student, working professional or a retiree, Cheekwood has a challenging, satisfying volunteer opportunity waiting for you. For information on available openings, contact the Volunteer Office or go to volunteers@cheekwood.org Volunteer Office open Mondays-Fridays 9:00am-5:00pm Revised October, 2016

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