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1 Discover the new world of higher Profits! QC Services Pvt. Ltd. Q C Services Announces A 2-day LEAN 16 th And 17 th April am 6pm near Deccan Gymkhana, Pune Visit to sixsigma@qcserv.com Phone: (020) /

2 Introduction Simplicity is LEAN methodology s biggest asset. Lean is a problem solving technique that can be applied to any industry by anyone even without knowledge of advanced statistics. Both service and manufacturing companies are readily embracing Lean to various situations such as software defects reduction, banking and insurance process simplification, machine shop layout improvement, workspace efficiency improvement, logistics productivity improvement, etc. This 2-day Lean workshop is designed keeping 2 goals in mind 1. Helping the workshop participants shift from a functional thinking to a process based thinking. The workshop achieves this through a three stage content focused on Lean Diagnostics, Lean Improvement, and Lean Sustenance. Upon completion of the workshop, the audience will have developed the invaluable ability to look through any organization horizontally along the customer order rather than accepting the functional silos as given. 2. Helping the workshop participants prepare for ASQ-SME Lean Bronze Certification. LeanWorkshop Details Who should attend: o Service and manufacturing operations executives and managers o Quality professionals (Lean, Six Sigma, ISO 9001, Agile, ITIL) o Startup employees and entrepreneurs who want to build strong customer focus o Logistics and supply chain professionals o Healthcare, Banking, Insurance and Telecom professionals o Participants can bring their live problems for discussion during the program. Study Material & Project Guidance : o QC Services training material o Guidance on projects, if any o Help with further reading, and certification preparation Date: o Saturday-Sunday on 16th And 17th April 2016 Time :

3 o 10 a.m. to 6.00 p.m. Venue:- o near Deccan Gymkhana, Pune Costs : o QC Services Lean Workshop charges are Rs.10,000/- + Service Tax@ 14.5%. Certificate of training: o Certificate of training will be issued by Q C Services Pvt Ltd. o Certification will be awarded after submission and review of project by candidates. Contact Details Ketaki (Rahalkar) Dave Q C Services Pvt Ltd, Flat No 5 & 6, Shweta Terraces, 40/29 Bhonde Colony, Erandwana Pune Phone : , to- sixsigma@qcserv.com

4 Contents of 2 Day Lean Workshop 1. Introduction to Lean and a Historical Perspective 2. Identifying the correct customer of the process and value proposition 3. Mapping the value Stream (VSM) 4. Base lining current process performance 5. Concept of Waste 6. Waste elimination and improvement techniques such as simplification, standardization, pull, single piece flow, Load Leveling & Takt, SMED, 5S, Poka-Yoke 7. Sustaining the gains and iterating the process

5 About US OUR PROFILE QC Services, established in 1984, is a premier operations advisory and training firm focused on helping clients improve Quality, Productivity and Agility. We have vast experience in implementing various modern management techniques in manufacturing & service sector.during the last decade or so, we have helped over 300 professionals achieve various ASQ certifications. QC Services was closely involved with Mahindra & Mahindra during their journey to Deming Award. We have a proven track record of implementing Six Sigma Lean Statistical Process Control Design of Experiments Classical &Shainin Methods Single minute Exchange of Dies Employee Involvement through Quality Circles, Kaizen TQM 5S CLIENTELE IBM Nihilent Mahindra & Mahindra Thermax Crompton Greaves Siemens Tata Motors Bharat Forge JCB Hyper Quality Bajaj Auto Diebold Divgi Warner Force MotorsGarware Polyesters Garware-Wall Ropes HindustanComposit es Kalyani Lemmerz Keihin Fie Kirloskar Copeland NTPC, Delhi Poonawalla Group Sandvik Asia SKF Bearings Sterlite Limited Suzlon Energy TATA Fiat, Pune Tecumseh India Uttam Galva Steels Whirlpool India Wyeth Ltd

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