INFORMATIVE NOTE FOR EXHIBITORS AT THE 2018 FAIR

Transcription

1 INFORMATIVE NOTE FOR EXHIBITORS AT THE 2018 FAIR 1. EXHIBITOR AREA HOW TO ACCESS On the Fair website you will find the Exhibitor Area where you can plan your participation. To log in you must identify yourself with the user name ( address of the person indicated in the Participation Application) and password sent via . For any online queries, you can call Área Expositor Acceso a expositores Le recordamos que para identificarse sólo debe introducir el Usuario y Contraseña que le hemos hecho llegar por correo electrónico. Usuario ( ) Contraseña Entrar Ha olvidado el nombre de usuario o la contraseña? Si ha olvidado usted su contraseña introduzca su usuario ( ) y en breves instantes recibirá en su buzón una nueva. Recordar contraseña Si es usted expositor y desconoce o ha olvidado su usuario ( del Responsable de feria que figura en su solicitud de participación), póngase en contacto con nosotros llamando al Exhibitors area Access for exhibitors Please remember in order to identify yourself, you must only include the User Name and Password we supplied you with via . Username ( address) Password Enter Have you forgotten your username or password? If you have forgotten your password, please enter your username ( address) and you will receive a new one in your mailbox shortly. Remember password If you are an exhibitor and you don't know your username (the address of the fair's responsible person as stated in your application to participate), contact us on: PARTICIPATION RULES They can be downloaded from / Exhibitor Area / Participation. 3. DATES & TIMES ASSEMBLY: 25 April 2018 from 08:00 am to 08:00 pm 26 April 2018 from 08:00 am to 10:00 pm CELEBRATION: 27 to 29 April 2018 Exhibitor times: from 9:00 am to 9:00 pm (except Sunday 29 April: 09:00 am to 12:00 am)

2 Visitor times: from 10:00 am to 7:00 pm (except Sunday 29 April: 10:00 am to 6:00 pm) DISASSEMBLY: 29 April from 7:30 pm to 12:00 am 30 April, from 08:00 am to 2:00 pm From 30 April at 2:00 pm all collections must be taken down. 4. SERVIFIRA AND ONLINE SERVICES CATALOGUE Through our new online services catalogue, which you will find in the Exhibitor s Area in or in / Exhibitor s Access, you will be able to contract furniture and a wide range of services. SERVIFIRA is the official department of Fira de Barcelona that is responsible for contracting and invoicing these services. In case you have not already booked the services and/or provisions for your stand, do so as soon as possible as the start of the fair is approaching. Telephone support: servifira@firabarcelona.com IMPORTANT: On the Express File becomes operational for booking any service, thus reducing the offer of products to be booked and applying a 30% increase to the rate price. Management of incidents during assembly: You can report any incident to the Customer Service Department (CIS) located in Palace No 1 or at the office of the Pavillion Manager or by calling the exhibitor's helpline on Assembly electrical panels: Currently it is not necessary to book assembly electrical panels. Fira de Barcelona installs single-phase outlets in the enclosure so that the exhibitors can have electricity during the assembly and disassembly periods. 5. CUSTOMER SERVICE DEPARTMENT (CIS) At the Customer Service Department (CIS), located in Palace No 1 you can collect assembly passes, Exhibitor passes, parking spaces, make last-minute bookings, make payments and resolve incidents. (See attached plan) Telephone support: and TIMES: ASSEMBLY: 25 to 26 April: 25 from 8:00 am to 7:00 pm, and 26, the last day of assembly, 8:00 am to 8:00 pm. CELEBRATION: From 27 to 29 April: 27 from 8:00 am to 8:00 pm, 28 from 9:30 am to 8:00 pm and 29 from 9:30 am to 7:00 pm. DISASSEMBLY: 30 April from 8:00 am to 1:30 pm and 3:30 pm to 5:30 pm. Assembly/disassembly access pavilion 1 Parallel ramp

3 Assembly/disassembly access pavilion 2 Carrer Rius i Taulet 6. INVITATIONS Invite your customers, there is still time Remember that from the Exhibitor s Area you can directly send free invitations that you have or download codes to send to your contacts. Promote your company! 7. EXHIBITOR PASSES To be able to obtain Exhibitor Passes, you should request them through the Exhibitor's Area and provide the data required. Exhibitor passes are valid during the assembly and disassembly of stands and during the fair itself.

4 You can print the passes until 22 April as long as your account with Fira Barcelona in balanced. If you do not print them, you can collect them at the Customer Service Department (CIS), located in Palace No 1 from the first day of assembly, 25 April. BBFW will take generic steps in the name of the company for exhibitors who have not personalised them. You will not be given authorisation to collect the Exhibitor passes or to begin stand assembly if all payments to Fira Barcelona are not up to date. 8. REQUEST FOR ASSEMBLY AND DISASSEMBLY PASSES To request the assembly/disassembly passes, you can register via the web page, within the exhibitor's area or in person at the Customer Service desk. You can collect the assembly/disassembly passes from the first official day of assembly (26 April) at the CIS located in Palace No 1. The Exhibitor must indicate to their decorating company that they must request work passes for all individuals responsible for setting up and assembling the stand, prior presentation of the Application with the name and ID card/passport of each one of the assemblers at the Customer Services Department, with said passes remaining valid only during the assembly and disassembly days. The work passes shall be given out at the Customer Service Department, starting from the first day of assembly. In the event that an assembly company has outstanding balances with Fira de Barcelona because the start of the Trade Fair, it shall not be given authorisation to begin assembly. The companies contracting the mentioned workers will commit to complying with Spanish regulations regarding the prevention of risks at work. Regarding the obligations concerning the prevention of risks at work, the requesting party CERTIFIES THAT: They have carried out an initial risk assessment of the work positions occupied by the workers mentioned in this document and that they have compiled a plan of the preventive measures to be adopted. The mentioned workers, have received the information and necessary training to carry out their activities in the Fira Barcelona facilities. The workers mentioned in this document, are from the point of view of health monitoring, able to carry out these works. Foreign workers must present their ID or Passport. 9. PARKING SPACES The Fair provides each exhibiting company with a parking space that can be obtained from 25 April, from the Customer Service Department (CIS). The exhibitor s car park will be located at Pl. Universo (access via Pl. Reina Mª Cristina). The opening times for the car park are the following: ASSEMBLY: 25 April, from 08:00 am to 9:00 pm 26 April, from 08:00 am to 11:00 pm CELEBRATION: From 27 to 28 April, from 08:30 am to 9:00 pm. 29 April, from 08:30 am to 12:30 am. NOTE.- During assembly and disassembly access will also be via the door in Pl. Universo. 10. ASSEMBLY / DISSASSEMBLY: unloading of goods Vehicle access for unloading goods should be via: a) Pl. Universo (access via Pl. Reina Mª Cristina)

5 If an exhibitor wishes to leave vans or trucks, once unloaded, they can use the following alternatives: Parking de Camiones BELLVITGE C/ Cami de Pau Redo L'Hospitalet de Llobregat T T GPS location , Contact the Car park for a quote Parking Iglesias Passaje Can Clos, s/n Barcelona Avda. Montanyans, s/n Barcelona Contact the Car park for a quote Parking de autocares, camiones y turismos. Servicio de taxi gratuito. Lavado automático. Llámenos y le conduciremos al parking. Parking autocares Parking for coaches, trucks and tourist buses. Free taxi service. Automatic wash. Call us and we will take you to the car park. Coach park

6 Abierto 24H Open 24h 11. HANDLING AND TRANSPORT OF GOODS Resa, Fira Barcelona's official provider company, offers the option to perform any assembly or disassembly operations, as well as the movement, storage or transport of goods. SENDING MATERIALS TO YOUR STAND It is very important that before sending you products you contact the official handling company RESA EXPO LOGISTICS. They will be happy to help you with any doubts and to offer you reception and delivery services for your products to the stand. We ask you to note that the venue does not accept receipt of any deliveries. We ask you to check the contact details below. RESA EXPO LOGÍSTICS Jordi Periz, Tel.: 0034 / If sending materials directly to your stand, you must be present when the delivery is made to sign the delivery note of the driver. Forward goods to the following address: FIRA DE BARCELONA Barcelona Bridal Fashion Week Montjuic Venue Plaza Universo (access via Av. Reina Mª Cristina) Barcelona Indicate the Pavilion Number, Company Number and Stand Number. The Fira de Barcelona staff will not be able to receive any goods from exhibiting companies. 12. PAYMENT CONDITIONS For any enquiries about your client account and/or clarification, please contact the Fira de Barcelona Administration Department. Telephone: administracion@firabarcelona.com You will not be given authorisation to collect the Exhibitor passes or to begin stand assembly if all payments to Fira de Barcelona are not up to date. All payments must always be made to Fira de Barcelona by means of one of the following methods: - Direct debit, (only for bank accounts in Spain) If you choose this payment method, all the fair invoices will be processed by this payment method. - Confirmed cheque. - Cash or credit card, paid at the Fira de Barcelona Customer Service offices. - Bank transfer to any of the accounts below, with proof of transfer sent to the fax number IMPORTANT: For your payment to be registered correctly, you must indicate the customer code and the invoice number that appear on your transfer or bank/confirmed cheque, written out to FIRA INTERNACIONAL DE BARCELONA. Caixabank S.A.

7 IBAN: ES BIC/SWIFT: CAIXESBBXXX BBVA IBAN: ES BIC/SWIFT: BBVAESMMXXX Banco Popular IBAN: ES BIC/SWIFT: POPUESMM Banc Sabadell IBAN: ES BIC/SWIFT: BSABESBB 13. PRESS DEPARTMENT The Press Department is available to the Exhibitors for the receipt of documentation that they wish to place in the Press Room. Contact person: Gloria Dilluvio Telephone RESTAURANT AND CATERING Barcelona Bridal Fashion Week will have the following catering services: - Palace No 1: Cafeteria - Palace No 2: Restaurant / Cafeteria - Palace No 2: Cafeteria - Outdoors Zone: Foodtrucks GastroFira provides catering services for the stands, staff lunch tickets at the locations in the pavilion. We can also organise aperitifs and cocktails for special events. You can contact: Ariadna Mele Tel amele@firabarcelona.com You can also place orders for your stand on-line at the following link: CLOAKROOM SERVICE Service available during the fair, located at the Palace No MEDICAL SERVICE Service available during the show, located at Pl. Universo. 18. FREE WIFI We would like to inform you that the Barcelona Bridal Fashion Week Trade Fair has free wifi for exhibitors and visitors. Name and password for exhibitors: bbfw2018_highspeed bbfw2018_standard pwd: bbfw2018 Name and password for visitors:

8 bbfw2018_highspeed bbfw2018_standard pwd: bbfw2018