Bathurst-Finch Hub From Healthcare to Health
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1 Bathurst-Finch Hub From Healthcare to Health March 24 th,
2 Bathurst-Finch Neighborhood 2
3 Bathurst-Finch Neighbourhood o 23% of residents low income (2006 census) o High proportions of recent immigrants and non-canadian citizens; o High educational attainment: 90% of residents in 2006 had a post-secondary diploma, degree or certificate o Highest proportion of senior citizens in City of Toronto o High 1-year mobility o Low density of public recreation facilities o 2007: few community-focused programs and services 3
4 : Identifying Community Needs and Assets Community Needs o Information and resources for health and wellness o Community recreation opportunities and programs o Jobs and Income o Opportunities for seniors, newcomers, etc. o Food desert Community Assets o Foreign-trained professionals o Creativity and artistic talent o Entrepreneurialism o Community leadership Russian Speaking Veterans of WWII, Successful Women s Group 4
5 Hub Partner Collaboration 5
6 Agreements o Partnership Framework One document signed by all partners Applies equally to anchor and supporting partners o License Agreement One for each anchor partner Deals with rights and responsibilities around space o Partnership Agreement One for each supporting partner Deals with rights and responsibilities around space 6
7 Partnership Framework Purpose o Enables people with diverse characteristics, backgrounds and experiences to support each other and access services/space to benefit themselves, their families and the community. Principles o To welcome and be open to community members who wish to use the hub s space, programs and services o To build synergies and support collaboration among hub partners with a view to providing seamless services to hub users 7
8 Partnership Framework o Shared Values o Responsibilities of Lead Agency o Responsibilities of Partners o Terms of Reference Hub Advisory Panel o Terms of Reference Community Advisory Panel (now out of date) o Commitment to UWT s Community Use of Space principles 8
9 Success Stories o Events Well-attended open houses in 2013 & 2014 Healthy Living Events o Agency to Agency Interpretation Referrals Space o Services (multiple agencies) Tax Clinic 2015 Community Resource Nights 9
10 Success Stories o Agency with community Residents ANC Resident Action Grants 2 projects (Children s Film School & Children s Art Project) trusteed by hub agencies o Programs and Projects Hot Pot Cookbook Project (completed) Women s Safe from Violence Project (completed) Youth V.O.I.C.E. Leadership Program Mural (completed) Elder Abuse Symposium (planned) 10
11 Mural Painting Project Hot Pot Cookbook Launch 11
12 Supports and Enablers o Co-location o Hub dedicated staffing 0.5 FTE Hub Manager, 1.0 FTE Hub Receptionist, 0.6 FTE Hub Assistant Supplemented by other Unison Staff Supports o Hub Advisory Panel meetings times per year o Hub All Staff meetings Held quarterly 12
13 Spin-offs o Attracts other organizations to partner Pre-natal program sponsored by Unison but led by Hincks-Dellcrest (with support from Toronto Public Health) o Location for important community meetings Legal clinic reorganization City of Toronto Poverty Reduction Strategy Community Consultation on Residential Apartment Commercial Zoning 13
14 Community Engagement & Development 14
15 How does community engagement through hubs contribute to health? 15
16 Health is a state of complete physical, mental and social wellbeing and not merely the absence of disease or infirmity. - WHO
17 Community Hubs contribute to mental and social well being of Individuals and Communities. 17
18 1. Breaking isolation and creating a supportive environment o Resident Led Groups Damavand Cultural Group: A cultural group promoting Iranian Culture, led and run by Seniors who mostly don t speak English. Tic-Toc Group: A Multicultural Women s Group addressing social topics and good mental health. o Social Groups led by agencies 18
19 Damavand Cultural Group 19
20 2. Social Cohesion o Resident Leadership Group ANC supported cross section of local leaders who create a strong resident voice and collectively work for improvement of the neighbourhood. o Community Garden A place to grow food, friendship and build a community 20
21 Resident Leadership Group 21
22 Resident Leadership Group 22
23 Rockford Community Garden 23
24 Northview Community Garden 24
25 3. Social Inclusion/sense of belonging o Immigrant/Newcomer Integration o Creating a sense of place, pride and belonging o People taking pride in Hub& Neighbourhood: BF Community Sport Club BF Community Choir BF Hot Pot Cook Book 25
26 Bathurst-Finch Sport Club 26
27 Bathurst-Finch Community Choir 27
28 4. Increased resident participation in decision making and connecting with leaders o Including residents in hub making decisions o Policy and advocacy work by residents 28
29 5. Impacting social determinants of health o Friends of Earl Bales Park Community building and making a positive impact on the environment 29
30 Friends of Earl Bales Park 30
31 Future of the Hub Model 31
32 Future of the Hub Model o 7 core principles Neighbourhood-based and locally responsive Accessible and engaging diversity Community involvement in decision making Service coordination and collaboration Community space Financial sustainability Evaluation o Health Services Health 32
33 Communities Roles o Communities: responsive to community needs; community involvement Use the hub Meet with hub partners regularly to discuss their concerns, issues and needs Identify service gaps in the communities Set up response plans with hub partners Inform hub partners of their satisfaction with the hub and suggestions to improve 33
34 Funders o Funders of hub and hub partners: collaborative and integrated services; financial sustainability; evaluation Understand hub models Allow resources in the budget that promote delivery of integrated and collaborative services with Hub partners Incorporate service output and outcomes in service contracts that indicate success in collaboration with hub partners Participate in funders table to discuss shared funding strategies that promote collaboration of funded agencies 34
35 Hub Partners o Hub Partners: collaborative and integrated services; accessibility; financial sustainability Adopt and review the values, vision and protocols to collaborate Work in collaboration with hub partners in service delivery that: Better serve the communities Improve service efficiency Share lessons learned 35
36 Questions 36
37 Contact Information Julie Callaghan, Senior Director Simon Cheng, Hub Manager Mandana Attarzadeh, Community Engagement Worker 37
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