Strategic Plan update

Transcription

1 Town of Oakville Strategic Plan update Key area of focus: Good governance Financial statements completed; external auditor provided clean (unqualified) opinion of 2016 statements 2017 Internal Audit work program implemented Further implemented town s Open Government strategy through ISO certification in World Council on City Data, new open data procedure, updated town s existing open data catalogue Livable by Design Manual Part B (urban design guidelines) for Bronte Village, Kerr Village and Downtown Oakville underway. To be completed in 2018 Three studies related to the Interim Control By-Law on the Glen Abbey Golf Course site Urban Structure Review, Land Use Economic and Impact Analysis Study, Cultural Heritage Landscapes Assessment (phase two and three) presented to Council. Interim Control By-law successfully defended at the Ontario Municipal Board (OMB) Comprehensive Livable Oakville five-year review continued, completing work on urban structure, main street growth areas, Speers Road study consultation, employment and commercial review Implementation amendments approved and tendering process for Brantwood school site residential renovation, residential dwellings and a parkette initiated Input provided to the province on implementation of cannabis legislation, OMB reform, Conservation Authorities Act and several guidance documents under the new Growth Plan Comments provided to Metrolinx on the Regional Transportation Plan Mobile-friendly oakville.ca and elections.oakville.ca launched. Dedicated online form for public feedback and participation in future digital engagement opportunities offered 2017 Citizen Survey conducted to measure satisfaction with town programs and services Reports on transportation network companies, lot maintenance by-law, residential rental licensing, and short-term accommodation rentals presented to Council Oakville Public Library Strategy Plan developed Parks, Recreation, Culture and Library Facilities Master Plan review completed 2018 key initiatives Conduct 2018 municipal election Complete financial statements and work towards achieving a clean (unqualified) opinion of 2017 statements for inclusion in the 2017 annual reports Implement appropriate measures arising from the town s cultural heritage strategy and the studies undertaken pursuant to the Interim Control By-law regarding the Glen Abbey Golf Course Initiate Old Oakville heritage conservation district update

2 Complete 2018 Internal Audit work plan Continue comprehensive Livable Oakville five-year review including residential character study, three major growth areas and North Oakville Continue enhancements to oakville.ca and provide opportunities for public engagement to gather feedback on content and navigation. Implement a new online search tool and review web content accessibility Continue to move forward on implementing town s digital strategy Report to Council on new taxicab industry regulations, updated sign by-law, options for maintenance of vacant property and strategy to implement outcomes of federal and provincial legalization of marijuana use/sale Adapt planning processes to meet new requirements under Bill 139 Continue to defend Council land use planning decisions at OMB and at new Local Planning Appeal Tribunal as required Report to Council on amendments to provincial road maintenance standards Develop outdoor recreation strategy Develop outdoor pool review and strategy Continue implementation of Cultural Plan and events strategy, develop public art strategy Continue implementation of Fire Master Plan Key area of focus: Environmental leadership Private Tree by-law updated Emerald Ash Borer 2017 hazard abatement program focusing on street trees and woodlots delivered Oakville s Wildlife Strategy implementation continued including road ecology component, coyote management initiatives and Living with Wildlife awareness and education program Oakville s Climate Change Strategy implementation continued. Third annual Keep Calm and Adapt emergency and extreme weather preparedness community event held Phase two of LED streetlight conversion program implemented Twenty-five Oakville Transit bus shelters converted to solar power Participated in pilot Municipal Natural Asset Initiative to understand value of natural assets in providing storm water management services Biodiversity Strategy initiated Compact of Mayors badge 3 of 4 for Climate Change adaptation achieved Health Protection Air Quality By-law achieved compliance with all major emitters in a reduction strategy program

3 2018 key initiatives Develop Urban Forest Strategic Management Plan focused on setting objectives for south Oakville area Develop new Parks and Open Space strategy Complete and prioritize implementation of Harbours Master Plan Continue energy and greenhouse gas emission management actions including implementation of Corporate Conservation and Demand Management Plan and development of Community Energy Plan Complete Storm Water Master Plan considering financial implications of climate change, land use changes, aging and constrained infrastructure, community protection Complete biodiversity strategy, enabling integration of existing plans, policies and programs related to natural heritage system, urban forests, parkland and open spaces and issues management Develop town flood response plan Update Salt Management Plan Complete Environmental Strategic Plan update Complete Lakeshore Road West Environmental Assessment from Mississauga to Dorval Drive Complete water efficiency and conservation planning to improve corporate water use and management Complete update of town s Sustainable Design Guidelines towards developing a standard for construction and maintenance of high performance town buildings which integrate and optimize energy efficiency, durability, life-cycle performance, and occupant productivity Begin Waterfront Trail improvements at Tannery Park Continue implementation of landscaping rehabilitation works in parks along 16 Mile Creek West Shore Key area of focus: Economic growth Brownfield redevelopment strategy completed Framework for Downtown Mitigation Strategy completed Lakeshore Road Bridge rehabilitation completed China business forum hosted in partnership with Oakville-Chinese Business Association, Halton Region and Halton Hills to enhance opportunities for trade and investment Chinese newcomers event hosted at Town Hall for those interested in starting a business in Oakville; approximately 120 participants Business retention initiatives continued with completion of guide for corporate calling procedures and Auto Mayors meeting Oakville business opportunities event held for industrial and commercial realtors in the GTA Plan to support Innovation Hub and store front at former Post Office site developed Federal grant applications for funding of the Innovation Hub and Economic Development Strategy submitted

4 Application review of Oakville s life sciences and technology district for knowledge based companies continued Marketing plan developed and implemented with initiatives including Invest Oakville website launch and Perspective marketing piece in the Globe and Mail Regular commercial parking liaison meetings with Downtown and Kerr Village BIAs continued Kerr Street BIA successful in application for exemption under Retail Business Holidays Act One-window approach for filming in Oakville underway Memorandum of Friendship between the town and Futian District, Shenzhen, China signed in Oakville on May 15 Memorandum to establish a friendly cooperative relationship between the town and Pengzhou City, Sichuan, China signed on October 25 Employment and Commercial review completed to ensure Livable Oakville policies enhance economic sustainability 2018 key initiatives Develop a new five-year economic development strategy Continue to move forward with Downtown Plan initiatives: o Finalize Lakeshore Road streetscape detailed design for construction in 2019 o Complete downtown two-way street conversion o Explore opportunities for Waterside gathering place o Undertake theatre and central library feasibility studies o Report on mitigation strategies for Downtown BIA regarding the Lakeshore Road reconstruction o Open the downtown Information office o Establish an Innovation Hub at the former post office site o Report to Council on timeline for Cultural Hub Complete Brownfields Community Improvement Plan for private lands Continue business retention initiatives including corporate calling and Auto Mayors plan Complete one window approach for filming Continue to explore international development business opportunities Continue marketing initiatives, including an investment attraction video and digital strategy Continue regular commercial parking liaison meetings with Downtown and Kerr Village BIAs Explore implementation of a Municipal Accommodation Tax to support the tourism function in Oakville Continue Midtown strategy to implement the Midtown Environmental Assessment, update to Livable Oakville Plan, Urban Design and Parking Strategy, and new zoning Midtown infrastructure funding strategy (MTO, Halton Region, Metrolinx) Implement new site plan (engineering) approval process

5 Key area of focus: Fiscal sustainability 2018 budget and related forecast prepared within Council s guidelines of rate of inflation; Council set a final tax rate of 1.75 per cent 2018 rates and fees updated in compliance with Rates and Fee Policy Quarterly financial reporting to Council to ensure fiscal accountability Development Charges background study complete Negotiations for cost sharing agreement with Metrolinx for delivery of Burloak Drive and Kerr Street grade separation projects continued Implementation of town s digital strategy continued with development of director level dashboard for operational and financial data and piloting smart city technologies 2018 key initiatives Begin preparations for 2019 budget that achieves Council s strategic and financial goals Report to Council quarterly on town financials, identify potential risks Complete major update to long-term financial forecast and financing plan in accordance with Development Charges Study Complete Asset Management Plan Update Development Charges By-law to ensure town recovers full amount possible under the Development Charges Act, Update town s various master plans including the Transportation Master Plan update to support the Development Charges Background Study Update fees and review cost recovery of municipal enforcement services Report on budget, governance, board structure and final shareholder direction of proposed Municipal Development Corporation, initiate start-up operations New lease negotiations with the Oakville Yacht Squadron Seek new revenue sources through a new enhanced fundraising strategy at the Oakville Public Library Partner with community groups and service providers where possible to deliver quality, cost effective town and library programs Finalize partnership with Metrolinx for construction of Burloak Drive and Kerr Street grade separations Explore alternative revenue sources (such as storm water fees) upon completion of Storm Water Master Plan Complete corporate service inventory of town services to identify opportunities for improvement and financial efficiencies and to utilize key measurements for continuous improvement Complete Cemeteries Master Plan review Develop strategy for future uses of Harbour banquet and conference centre and Bronte Outer Harbour

6 Key area of focus: Outstanding service to residents Community infrastructure projects and initiatives: After extensive public engagement, site master plan finalized, design work for south east community centre initiated, former hospital building demolition underway Renovation and restoration of Oakville Arena, new community centre, revitalization of Trafalgar Park and new fire station commenced using integrated project delivery model First creative digital library hub at Iroquois Ridge Library opened 31 kilometres of roadways resurfaced under town s resurfacing and preservation program, and 25 new bus shelters installed Digital initiatives: New Customer Relationship Management (CRM) system implemented for improved customer experience via enhanced online capabilities and enhanced performance reporting Radio-frequency identification (RFID) technology implemented in all Oakville Public Library branches leading to self-serve option, with new staffing model to support customer service and outreach Parking pay-by-phone mobile app in Downtown and Kerr Village commercial districts launched Several new web mapping enhancements completed to improve search capabilities and enhance user experience including site upgrades, new applications such as for the development application process, and purchase of new tools A new Accessibility Web Map is underway to help residents navigate and find accessible features within the town ServiceOakville Customer Service Centre expanded to provide additional one window customer support for Revenue and Taxation and Development Engineering services Canada/Ontario 150 celebrated through several initiatives including: expansion of crosstown heritage trail, Canada 150 Mosaic - Oakville's community mural, tale of the town, support to Bronte Canada Day event 2017 RBC Canadian Open supported Corporate inclusion statement and actions for a corporate inclusion plan developed, new community development plan created to ensure recreation and culture opportunities for underserved communities, age-friendly framework and plan presented to Council Improvements to manage infill development such as Good Neighbours Guide and Lot Maintenance By-law complete New, user-friendly public notice sign for development applications created. New notice sign won a Dazzling Award which recognizes excellence in government outreach

7 2018 key initiatives Community infrastructure improvements: o Complete demolition of former hospital building, complete design work for south east community centre, commence construction (to be completed in 2020), complete tendering of the residential lands on former hospital site and finalize approach on senior s housing component of the site o Open new Trafalgar Park Community Centre and fire hall (Oakville Arena redevelopment) o Renovate Council Chambers in preparation for new ward 7 o Complete Queen Elizabeth Park Culture and Community Centre community kitchen and implement community program plan o Implement North Service multi-use trail from Third Line to Fourth Line with partial funding from the province o Initiate construction of fire station 8 in north Oakville o Open temporary library at Sixteen Mile Sports Complex o Expand incubator library services at Queen Elizabeth Park Culture and Community Centre and add two new incubator locations for library services (locations to be determined) o Resurface 31 kilometres of roadways under the town s road resurfacing and preservation program Construction projects to improve Oakville s road network: o Complete Cornwall Road corridor between Chartwell Road and Morrison Road o Complete Sixth Line from Dundas Street to south of Burnhamthorpe Road o Complete Bridge Road between Fourth Line and Warminster Drive o Acquire land as required, complete design and construction of Speers Road between Third Line and Fourth Line, complete Environmental Assessment addendum with Metrolinx from Bronte Road to Third Line, complete Speers Road Land Use Study Design and construction of projects aimed at improving storm water servicing (pending approval of our application under the Clean Water and Wastewater Fund): o Maplehurst storm sewer o Amber Crescent culvert rehab o Flood Study for Joshua Creek and Sheldon Creek o Westminster Drive storm sewer outfall Digital initiatives: o Continue to expand service request types available through online Report a Problem tool o Launch self-serve ride booking capability for Oakville Transit services via website and mobile app o Install video surveillance cameras on all Oakville Transit buses to improve transit safety and security for customers and staff Service delivery initiatives: o Continue to expand ServiceOakville Customer Service Center to departments with high volume interactions with the public o Create internal service hub for citizen contact management activities including quality monitoring (multi-channel) expertise to departments, report production, training, and development of consistent town-wide customer service experience o Implement transit service improvements on routes 1, 4, 5, 6 and continue to expand Home to Hub transit service o Support 2018 RBC Canadian Open