Pennsylvania Emergency Management Agency and Pennsylvania Department of Community and Economic Development

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1 Commonwealth of Pennsylvania Disaster Recovery Framework Pennsylvania Emergency Management Agency and Pennsylvania Department of Community and Economic Development A cooperative effort to develop a framework document to describe the procedures for how the Commonwealth will assist long term community recovery from natural and man made emergencies and disasters.

2 Forward The Commonwealth of Pennsylvania Disaster Recovery Framework Document was developed in cooperation with the Office of Governor, executive departments and agencies, the Terrorism Task Forces and the Pennsylvania Volunteer Organizations Active in Disasters (VOAD). The Recovery Framework Document describes priorities, processes, programs and responsibilities related to recovery operations following disasters in Pennsylvania. The Recovery Framework Document facilitates the delivery of state assistance to support citizens, local governments and the private sector as they deal with the recovery from a disaster. It is designed to supplement and support local recovery efforts and it describes how state agencies coordinate and facilitate the delivery of federal disaster assistance programs. 1

3 TABLE OF CONTENTS Forward.. 1 Record of Change... 4 Executive Summary 6 Introduction 7 A. Purpose... 7 B. Situation 7 C. Participating Organizations 8 D. Authorities and References 9 Assumptions. 10 Concept of Operations.. 11 Roles and Responsibilities Maintenance.. 12 Coordinating/Cooperating Agencies. 12 Commonwealth Disaster Reporting Structure.. 14 Position Descriptions. 20 Recovery Support Functions. 28 Financial Management Administration/Logistics 44 Table 1. Acronyms. 45 Table 2. State Recovery Task Force Members

4 Appendix A ESF/RSF Crosswalk. 53 Connection between ESFs & RSFs.. 54 Appendix B Commonwealth Core Capabilities 55 Appendix C Pennsylvania Essential Functions. 56 Appendix D Suggested Essential Field Positions.. 59 Case Study from Luzerne County 67 3

5 Promulgation The purpose of this document is to outline the plan for how the commonwealth will organize and structure itself for recovery in the event of future disasters; to assign duties and responsibilities of key leaders and agencies; and to provide for the restoration of critical functions, services, vital resources, facilities, homes, businesses, programs, and infrastructure to those areas of the commonwealth impacted by the devastating effects of an all hazards environment. This document incorporates the elements of the National Disaster Recovery Framework (NDRF). The government entity with local jurisdiction has the primary role of planning and managing all aspects of a community s recovery. Although all disaster incidents and disaster recovery begin and end at the local level, the impact and the resources needed to respond and recover may exceed the capacities of those impacted communities. The Pennsylvania Emergency Management Agency (PEMA) acting on behalf of the Commonwealth recognizes that the impact may or may not meet the criteria for a Presidential Major Disaster Declaration or Emergency, or Small Business Administration (SBA) declaration. The socio-economic impact is no less important to the inhabitants of the commonwealth and must be addressed when the ability to respond and recover exceeds the capability of a community. This plan addresses declared and non-declared disaster events whether eligibility is encompassed within the programmatic areas of the Robert T. Stafford Disaster Relief and Emergency Assistance Act, 42 U.S.C et seq. as amended; Title 44 of the Code of Federal Regulations (44 CFR)-Emergency Management and Assistance; the Department of Agriculture; the U.S. Small Business Administration; The Governor s State Recovery Task Force (SRTF) operating under the direction of the Pennsylvania Emergency Management Council (EMC); the Recovery Resources Team (RRT) operating under the direction of the Pennsylvania Department of Community & Economic Development (DCED); or any combination thereof. The Commonwealth Disaster Recovery Coordinator responsible for steady state activities will report to the EMC or SRTF immediately upon any disaster declaration, or at the Governor s direction. Coordination of disaster long-term recovery efforts is the responsibility of the Recovery Resources Team, which shall orchestrate information-sharing between the Federal Emergency Management Agency (FEMA); and all other entities holding claim to the restoration of critical functions, services, vital resources, facilities, programs, and infrastructure in an expeditious manner to impacted communities. This Plan is adopted this day of, 2015, and supersedes any previous recovery document of the commonwealth. Tom Wolf Governor 4

6 RECORD OF CHANGES DATE PAGE CHANGE MADE BY 5

7 Executive Summary The Commonwealth of Pennsylvania Disaster Recovery Framework Document was developed to guide the state s recovery operations following a disaster whether it is a federally or nonfederally declared event. Short-term recovery activities are usually consistent and simultaneous with response activities and may continue into long-term efforts. The type of recovery efforts are determined by the nature and magnitude of the event. Recovery assistance may be delivered via the U.S. Small Business Administration (SBA), the Individual Assistance Program of the Federal Emergency Management Agency (FEMA), the Public Assistance Program of FEMA, the State Recovery Task Force, or through normal state agency program areas. Hazard mitigation assistance is normally provided following a federally declared disaster and will be delivered either by the Section 406 Public Assistance Program or by Section 404 Hazard Mitigation Program. Because of the versatility among state agency programs, assistance may be found embedded in plans, Standard Operating Procedures, Standard Operating Guides, policies, or procedures, titles of which may be found used interchangeably in the recovery process. 6

8 Introduction In the Commonwealth of Pennsylvania, local government has the responsibility of conducting and supporting recovery operations following a disaster event. The Emergency Management Services Code (EMSC), 35 PA C.S et. seq. requires each political sub-division to prepare, maintain, and keep current a disaster emergency management plan for the prevention and minimization of injury and damage caused by a disaster and to ensure prompt and effective response to disasters and disaster emergency relief and recovery in consonance with the State Emergency Operations Plan (SEOP). When the recovery effort exceeds the capability of local government, assistance may be requested through the Pennsylvania Emergency Management Agency (PEMA). Not all events will qualify for supplemental assistance provided by a Presidential declaration. In such cases, the Governor may declare a disaster that will be supported through the state disaster fund or depending on the circumstances through the SBA. Should the impact of an event be of a magnitude that is beyond the capability of local and state government, the Governor may request the President of the United States to declare either an emergency or major disaster, under the Robert T. Stafford Act for the impacted county(ies) to include Public Assistance, Individual Assistance, or both. It should be noted that not all events will qualify for a Presidential Disaster Declaration. In some instances, a community may need additional equipment that is not available from local vendors. Under these circumstances, an unmet needs request should be submitted to PEMA with full disclosure of the type and size of equipment needed, where it is needed, when it is needed, and who will be the point of contact. The Resource and Logistics Division of PEMA will attempt to fill the resource request. In addition to any powers conferred upon the Governor by law, the Governor under Chapter 73, 7301(f)(2)(3), may utilize all available resources of the Commonwealth government and each political subdivision as may be reasonably necessary to cope with the emergency. The Governor further has the ability to transfer the direction, personnel or functions of Commonwealth agencies or units for the purpose of performing or facilitating emergency services. 7

9 A. Purpose 1. The purpose of the Recovery Framework Document is to provide a conceptual overview of recovery operations within the Commonwealth. The Framework will identify responsibilities and resources of state agencies participating in disaster recovery. 2. The Framework will identify both the short-term and the long-term tasks. State agency responsibilities relating to short-term recovery can also be found in the Emergency Support Functions (ESFs) of the SEOP. 3. The Commonwealth of Pennsylvania Recovery Framework Document is a state specific framework of how Pennsylvania will provide recovery support to local government when requested to do so, just as the National Disaster Recovery Framework (NDRF) provides a flexible structure to assist disaster impacted states. B. Situation 4. The Commonwealth of Pennsylvania Recovery Framework Document is consistent with the National Incident Management System (NIMS) as mandated by Governor s Proclamation dated December 20, Events occur within communities that do not meet federal declaration criteria, but to those communities an event of this nature can prove devastating to local communications, critical infrastructure, the environment, economy, and overall quality of life. The Commonwealth of Pennsylvania has a long standing framework to provide assistance to communities who request assistance. 2. This Recovery Framework is an all hazards document written to respond to the community impact from the threats outlined in the Threat Identification and Risk Assessment (THIRA) and the Commonwealth of Pennsylvania State Standard All- Hazard Mitigation Plan approved by FEMA. 3. Disaster assistance programs residing within state agencies are made available by direction of the Governor and when activated, through the State Recovery Task Force (STRF). 4. Disaster assistance programs are made available after Gubernatorial Proclamations and Presidential Disaster Declarations are implemented in accordance with the provisions of the Robert T. Stafford Disaster Relief Act, The Emergency Management Services Code of Pennsylvania (Title 35), as amended, the Disaster Mitigation Act of 2000, the Post Katrina Emergency Management Reform Act of 2006, Code of Federal Regulations (44 CFR), FEMA policies, the National and 8

10 Commonwealth Response Frameworks, National and Commonwealth Disaster Recovery Frameworks, State Administrative Plans for Individuals and Households Program (IHP), the SBA Disaster Loan Program, the Public Assistance Program, and the Hazard Mitigation Grant Program. 5. Short-term recovery is jurisdictionally based with supplemental support from Commonwealth agencies and the Pennsylvania Volunteer Organizations Active in Disasters (PaVOAD) members. 6. Long-term recovery is handled through state and federal agencies in accordance with statutory authorities or through special task forces established by state and federal officials. 7. The Chair of the Pennsylvania Emergency Management Council (PEMC) convenes a meeting of the PEMC within-in 72-hours of a disaster proclamation by the Governor for the consideration of actions taken or to be taken. 8. The Governor may activate the State Recovery Task Force and designate a chairperson, usually the Lieutenant Governor, to convene appropriate agencies to respond with programmatic expertise and financial support to assist communities in recovery efforts. 9. A Joint Field Office (JFO) may be established as a result of a Presidential declaration of an emergency or major disaster. The type of declaration (Public Assistance and/or Individual Assistance) will determine federal and state agency participation at the JFO. A Federal Coordinating Officer (FCO) will be designated. The Director of PEMA or the Director s designee is also the State/Commonwealth Coordinating Officer, 35 PA C.S. 7312(e) C. Participating Organizations 1. The following organizations are members of the PEMC and are potential elements of the SRTF: a. Governor b. Lieutenant Governor c. Adjutant General (Dept. of Veterans and Military Affairs-DMVA) d. Secretary of Health (DOH) e. Attorney General (AG) f. General Counsel (OGC) g. Secretary of Community Affairs (Department of Community and Economic Development) (DCED) h. Secretary of Environmental Protection (DEP) i. Secretary of Transportation (PennDOT) j. Secretary of Agriculture (PDA) k. Secretary of Public Welfare (DPW-Human Services) 9

11 l. Commissioner of State Police (PSP) m. Chairman of Public Utility Commission (PUC) n. State Fire Commissioner (OSFC) o. Speaker of the House of Representatives p. President Pro Tempore of the Senate q. Minority Leader of the Senate* r. Minority Leader of the House of Representatives* *May authorize a member of their respective chambers to represent them. The Governor may also authorize up to two representatives of business and industry, up to two representatives of labor, up to two public members at large, and one representative respectively of the Pennsylvania State Association of County Commissioners, the Pennsylvania State Association of Township Supervisors, the Pennsylvania League of Cities and the Pennsylvania Association of Boroughs to be non-voting members if the council. D. Authorities and References 1. The Emergency Management Services Code of Pennsylvania, 35 PA C.S et.seq.. 2. Governor s Proclamation, December 20, 2004, Implementing the National Incident Management System. (PEMA) 3. State Emergency Operations Plan, September 19, (PEMA) 4. The Commonwealth of Pennsylvania 2013 State Standard All-Hazard Mitigation Plan, October 18, (PEMA) 5. Pennsylvania Volunteer and Donations Management Framework, October 22, (PEMA) 6. The Pennsylvania Nuclear/Radiological Incident Plan. (PEMA) 7. The Pennsylvania Strategic National Stockpile Plan. (DOH) 8. The Pennsylvania Heat Wave Plan. (PEMA) 9. The Pennsylvania State Energy Set-Aside Program. (DEP) 10. The Pennsylvania Animal Care and Control Plan. (PDA) 11. The Pennsylvania Chronic Wasting Disease Response Plan. (Game Commission) 12. The Pennsylvania Highly Infectious Animal Diseases Plan. (PDA) 13. The Pennsylvania Dam Safety Program. (DEP) 14. The Pennsylvania Flood Plain Management Program (DCED) 15. The Pennsylvania Drought Plan. (DEP) 16. Coroner s Disaster Plan. (Pennsylvania Coroners Association) 17. Mass Fatality/Mass Casualty Incident Plan. (DOH) 18. Repatriation Plan. (DHS-Human Services) 19. State and Regional Disaster Airlift Plans. (PennDOT) 20. The Pennsylvania Emergency Behavioral Health Plan. (DHS-Human Services) 21. The Pennsylvania National Guard Joint Emergency Operations Plan. (DMVA) 10

12 E. Assumptions 1. Large and small disasters will occur in Pennsylvania. 2. The primary responsibility for disaster recovery operations resides with local government. 3. Whole community engagement is critical before, during and after a disaster to maximize recovery. 4. All areas of the Commonwealth could be severely affected by a large-scale disaster. 5. The ability to recover may exceed the capability and capacity of local government and assistance may be required from the Commonwealth to support recovery efforts in an effort to restore communities to a level of normalcy. 6. Upon the direction of the Governor, state agencies will participate to the fullest extent possible in supporting recovery efforts. 7. Recovery efforts may exceed the capability and capacity of state and local governments resulting in a request for federal assistance. 8. The President of the United States upon request of the Governor may declare an emergency or major disaster making federal assistance available to supplement state and local operations. 9. This Framework is valid for any incident, whether a Presidential declaration is issued or not. It covers all types of incidents and levels of severity at the local, commonwealth and Federal (can be Stafford Act/FEMA, SBA, United States Department of Agriculture) levels. The Commonwealth is subject to an array of natural and human-caused hazards as identified in The Commonwealth of Pennsylvania All-Hazard Mitigation Plan. One or more hazards could create a disaster requiring implementation of this recovery plan. 10. Activation of this Framework assumes other response and short term recovery operations are already underway guided by the State Emergency Operations Plan (SEOP) that delineates the fundamental components of an emergency operation. The National Response Framework is also used as framework when dealing with federal agencies. 11. General recovery begins with the disaster event. The duration of short-, intermediate-, and long-term recovery will vary, depending on the type and magnitude of the disaster and the capabilities and sophistication of the local governments in the affected areas. 11

13 12. Accurate and complete damage assessment information is essential. The extent of damage in the affected area(s) will influence the types, amounts and patterns of assistance available. 13. Programs are available through some Commonwealth agencies to support the immediate needs of an impacted community. 14. Federal disaster assistance will make up the majority of post-disaster financial aid and is available through grant programs, if a Declaration of Emergency or Major Disaster is made by the President of the United States. 15. It is recommended to engage social service agencies such as the United Way, Salvation Army, Lutheran Ministries and other similar organizations as quickly as possible. These agencies can bring donated goods, services and monetary contributions to bear quickly and efficiently in community recovery. 16. Appropriate hazard mitigation measures can reduce the time and resources necessary for long-term recovery. All recovery activities (short-, intermediateand long-term) must be cognizant of the importance of mitigation measures, and employ those recovery measures likely to have the greatest mitigating benefits. 17. The resources and services of private and volunteer disaster relief organizations may be offered in support of local, county and commonwealth relief efforts. 18. Impacted areas may qualify for federal disaster assistance loans from the U.S. Small Business Administration (SBA), either as a stand-alone SBA declaration, or in conjunction with a Presidential declaration. 19. Per the EMSC, local jurisdictions have primary response and recovery obligations. Commonwealth government departments and agencies, private volunteer organizations, and private sector entities assist in community recovery when local jurisdictions resources are exhausted. Regions, counties and/or local governments may also form Local Recovery Task Forces, and appoint Local Disaster Recovery Managers (LDRM). Local volunteer organizations may also form long-term recovery groups (LTRGs) from local volunteer assets to coordinate and administer voluntary contributions to short-, intermediate- and long-term recovery. These groups must take care as not to compete with each other but rather be there to supplement one another. The Commonwealth will provide limited support to collaborative and coordinate operations conducted by these groups. F. Concept of Operations Pennsylvania Act 187 of 2014 establishes the Public Disaster Assistance Grant Program. The program provides assistance to political sub-divisions and municipalities directly affected by natural and man-made disasters. The program is limited to projects that do not qualify for federal assistance in the repair of damages to public facilities. 12

14 State agencies may provide additional disaster assistance, including personnel, equipment and materials to assist with clean-up and disaster related debris upon direction of the Governor. G. Roles and Responsibilities H. Maintenance Primary and support agencies and their roles and responsibilities are identified within the Emergency Support Functions (ESFs) as outlined in the SEOP. The roles and responsibilities of each Recovery Support Function are outlined in this document. This framework shall be updated when changes occur within the SEOP or upon notification of programmatic changes by state agencies. I. COORDINATING COMMONWEALTH AGENCY FOR LONG TERM COMMUNITY RECOVERY: Department of Community and Economic Development (DCED) PRIMARY COMMONWEALTH AGENCIES: Pennsylvania Emergency Management Agency (PEMA) Pennsylvania Housing Finance Agency (PHFA) Pennsylvania Department of Conservation & Natural Resources (DCNR) Pennsylvania Infrastructure Investment Authority (PENNVEST) Pennsylvania Department of Human Services (DHS) SUPPORTING COMMONWEALTH AGENCIES: Office of Administration (OA) Department of Aging (Aging) Department of Agriculture (PDA) Office of the Attorney General (OAG) Department of Banking and Securities (BNKG) Office of the Budget (OB) Department of Education (ED) Department of Environmental Protection (DEP) Department of Health (DOH) Pennsylvania Insurance Department (INS) Department of Labor and Industry (L&I) Department of Revenue (REV) Department of Transportation (PennDOT) Public Utility Commission (PUC) Department of Corrections (COR) Department of General Services (DGS) Department of Military and Veterans Affairs (DMVA) 13

15 Fish and Boat Commission (PFBC) Game Commission (PGC) Liquor Control Board (LCB) Office of General Counsel (OGC) Pennsylvania Human Relations Commission (PHRC) Pennsylvania State Police (PSP) Pennsylvania Turnpike Commission (PTC) Civil Air Patrol (CAP) American Red Cross (ARC) Pa Voluntary Organizations Active in Disasters (PaVOAD) J. Governing/Coordinating Bodies: Emergency Management Council State Recovery Task Force (SRTF) Pennsylvania Emergency Management Agency Recovery Resources Team (RRT) Local Recovery Task Force (LRTF) Pennsylvania Disaster Housing Task Force K. Leadership: Governor/ Governor s Authorized Representative (GAR) Lieutenant Governor (LG) PEMA Director Disaster Recovery Advisor (DRA) State/Commonwealth Coordinating Officer (S/CCO) Commonwealth Disaster Recovery Coordinator (CDRC) Local Disaster Recovery Manager (LDRM) L. Activation (1-2 weeks) Within the first 72 hours following a disaster emergency, the Pennsylvania Emergency Management Council will convene. The PEMC may activate the State Recovery Task Force (SRTF), which is composed of selected Commonwealth agencies and programs. The SRTF is usually chaired by the Lt. Governor; however, there may be an appointed Commonwealth Disaster Recovery Advisor or a Commonwealth Disaster Recovery Coordinator. 14

16 GOVERNOR PEMA EMC LG/GAR/DRA SEOC BORM SRTF ESFs IA PA MH CDRC/RRT RSFs M. Commonwealth Disaster Recovery Reporting Structure PEMA is the state disaster coordinating agency. Initial short-term recovery operations remain with PEMA, since recovery operations begin nearly simultaneously with response operations. Additionally, many recovery operations are handled through the traditional Emergency Support Functions outlined in the State Emergency Operations Plan. The Bureau of Recovery and Mitigation within PEMA utilizes Public Assistance, Individual Assistance, and Hazard Mitigation programs in the recovery process. PEMA coordinates with FEMA for the administration of these programs in the event of a Presidential Declaration. These programs continue through the long-term recovery operations. BORM drives the Preliminary Damage Assessment process which may ultimately lead to a federal declaration, the process for which is outlined in the SEOP. The Recovery Resources Team, which is an office inside DCED, may be activated at the direction of the Governor or his designee(s), i.e., Governor s Authorized Representative, PEMA, or the State Recovery Task Force. A county government may request activation by submitting a written request through the appropriate communications channels to PEMA who will forward the request to the PEMC. Submission may also be in electronic form. Once PEMC determines the need to activate the SRTF, the RRT is deployed and if designated by DCED will report directly to the SRTF. The SRTF will also: Direct the commonwealth agencies with identified Recovery Support Function Leads to release those leads from their normal duties and report to the 15

17 Commonwealth Disaster Recovery Coordinator to synchronize and coordinate Recovery Support Functions until released by the CDRC. In the event of a federally declared disaster, the SRTF will assess the commonwealth s capacity to manage long-term community recovery and if warranted request a FEMA Federal Advance Evaluation Team (AET), which determines whether Federal Disaster Recovery Coordinators and federal Recovery Support Functions need activation as activated via the NDRF. The Federal Coordinating Officer and State/Commonwealth Coordinating Officer approve the Advance Evaluation Team findings and request mission assignments for the relevant agencies. The AET is: o Deployed at request of Federal Coordinating Officer/Regional Administrator o Team composition will be flexible - adjusting to scale and character of the event o Develop set of recommendations for FDRCs and RSFs o May be virtual and/or onsite The RRT s Commonwealth Coordinators, or the CDRC, will: Notify all Recovery Resources Team (RRT) membership of activation. Conduct a RRT initial coordination meeting to: (1) provide situational awareness; (2) determine nature and frequency of consequent conference calls, or meetings. Convene the RRT Workgroup Leads: (1) to be informed of those RSFs identified to receive requests for assistance; or to rank-order from most likely to least likely to receive requests for assistance; (2) to determine nature and frequency of ongoing coordination. Maintain close coordination and cooperation with PEMA to determine the size and scope of the recovery effort, unmet needs, and other types of assistance that might be available to assist recovering communities. N. Short-Term Recovery Activities (approximately first 30 days): PEMA has the lead in recovery operations. This phase begins immediately following a disaster and initially overlaps with the response phase. Short-term recovery, however, extends beyond the initial response activities. Typical short-term recovery efforts are the first activities focused on restoring essential functions and include but are not limited to the following: Debris removal from key roads in order to provide access for emergency vehicles and resources into impacted areas; providing access to critical facilities pre-identified by 16

18 state and local governments in the planning process; and eliminating debris related threats to public health and safety. Support the segregation and disposal of debris from key roads, critical infrastructure and key resources. Support the clean-up and decontamination, as necessary, of critical infrastructure and key resources. Support the re-establishment of safe drinking water and sewage disposal systems. Support the re-establishment of supply chain transportation and distribution of food and other immediately necessary materials Support the re-establishment of businesses and industries Develops a strategy to address post-disaster short-, interim- and long-term disaster recovery, damages, impacts and needs of affected communities. o Impacts on housing sector and the projected number of displaced persons on an interim and long-term basis o Impacts on health care facilities, services and delivery systems o The severity and scope of infrastructure damage precipitating major service and economic disruptions and impacting response and recovery operations o Impact on key sectors of the communities economic base. Identification, coordination and leveraging of the delivery of resources (financial, technical and logistical) to support the recovery process Updating of potential and temporary housing sites in coordination with the PA Department of Community & Economic Development and the Housing Solutions Task Force Communicating the location of potential temporary housing sites to the Public Utility Commission so it can inform utilities of possible expedited service requests Develop and provide guidance for the restoration of affected areas to their optimal condition, coordination with the Pennsylvania Historical and Museum Commission to include historic preservation requirements Coordination of activities in such a way as to not be in conflict with the provisions of 44 CFR. CFR Title 44 contains rules, regulations, the 9500 Policy Series, and procedures that are applicable to the implementation and administration of Federal disaster assistance programs. There must be no conflict with disaster declarations of the USDA, SBA or any other federal entity Begin coordination with leadership from the impacted communities, to develop Local Disaster Recovery Management capacity Monitor recovery operations to ensure compliance with all applicable laws, regulations, policies and programmatic requirements (procurement, environmental, historic etc.). PEMA and/or FEMA Voluntary Agency Liaison (VAL) Group will coordinate with PAVOAD and their local POCs, to initiate discussion around the establishment of long-term recovery groups to assist individuals and households meet their housing needs PEMA and/or FEMA VAL Group will coordinate with VOAD leadership to assure proper information-sharing, regarding individuals and households who seek 17

19 assistance from voluntary agencies (see federal policies regarding Routine Use of confidential information policies and procedures) O. Intermediate-Term Recovery Activities: (approximately 30 to 45 days) During this phase, the coordination of long-term recovery begins with the on-going transition from PEMA to the RRT. The focus of efforts during this phase include: providing accessible temporary housing to those who lost their homes; continuing immediate infrastructure repairs; providing assistance to affected businesses to facilitate their re-opening; additional assistance is provided by faith-based and community organizations; initial coordination to engage the community to determine how the community can rebuild, better than before. These actions must not be in conflict with ongoing public, individual, SBA, or Housing Solutions Task Force activities. Mission Scoping Assessment and Recovery Support Strategy: In the event there is a presidential declaration and if the findings of the Federal AET warrant the deployment of a FDRC and activation of RSF s, the FDRC and CDRC will notify appropriate RSF Leads and begin arranging for a joint Mission Scoping Assessment. 18

20 The Mission Scoping Assessment (MSA) is an early snapshot evaluation by the RSF s of the current and anticipated impacts of the disaster and identification of recovery issues and needs that may hinder an effective recovery. The issues and needs identified by the MSA serve as the foundation for the development of the Recovery Support Strategy (RSS). The RSF s in conjunction with their ESF partners consolidate all available data and assessment reports to create a picture of the disaster damage and the best available understanding of current and anticipated recovery support needs and issues. The MSA process results in an MSA Executive Summary that is a compilation of all MSA findings from RSFs/ESFs into a compact, easily shared format. The take-away from the MSA will be the recovery issues and needs that will be addressed in the RSS development process. The resulting RSS then outlines how RSF departments and agencies support the recovery efforts of the Commonwealth and local governments; serves as a way to communicate recovery support strategies to recovery partners; and serves as a problem-solving platform that helps to integrate, organize, sequence, and manage RSF support actions and resources. The RSS is a collaborative process and is developed in conjunction with the FDRC and CDRC along with the Federal Disaster Recovery Officer, National Disaster Recovery Support Cadre, and the RRT. The RSS describes the current and anticipated recovery issues and challenges; identifies the RSF s strategic objectives and outlines the support actions that the RSF s will undertake to achieve those objectives; helps to inform stakeholders of the RSF s capabilities and how they plan to support their recovery efforts; and provides a broad time-frame for completing the recovery support by identifying deliverables and support milestones. The primary audience for the RSS is the FDRC and CDRC, leadership of RSF departments and agencies; FCO and CCO; and other recovery stakeholders P. Intermediate Recovery Activities: (approximately 60 days) Identify alternate housing resources to support transition from the ESF 6 sheltering phase, in coordination with the PHFA, DCED, and Social Serve. Identify any special requirements and/or installation specifications for utility services to temporary housing units, including those of the federal installer contractors, and communicate those to the Public Utility Commission. Identify and assess sewage disposal needs for temporary housing units as well as time limits for occupancy. In coordination with the FDRC, L&I and PUC, develop communication channels and protocols for temporary housing installers and the applicable utilities. Develop and implement a plan for infrastructure repairs, including site specific mitigation (this could continue into the long-term recovery timeframe ** this is not eligible for declaration funding). Support the re-establishment of businesses and industries (long-term). 19

21 PEMA and/or FEMA VAL Group will continue to support local and regional initiatives to develop VOAD-type LTRGs to assist in the repair of damaged dwellings. PEMA and/or FEMA VAL Group will continue to support the coordination of volunteer/donated resources intended to assist impacted individuals and households Support VOAD agencies and Local long-term recovery committees whenever possible Engage support networks to assist in promoting emotional, psychological and spiritual well-being in coordination with PA DHS Identify any potential/actual unmet needs and coordinate with the various community sectors to identify the necessary resources to address those needs Track, document and package costs to maximize and expedite the delivery of assistance/reimbursement process from available and applicable funding resources Promote community-wide education regarding the incorporation of proper mitigation techniques in recovery activities and rebuilding The CCO and CDRC in conjunction with the FCO and FDRC decide when to demobilize ESFs and mobilize RSFs. This process may begin as the EOC returns to steady-state operations and continues through the transition to a JFO. RRT begins to synchronize efforts of RSF s and collect data to inform the FDRC. Will assign specific agencies to address issues, as needed. Monitor recovery operations to ensure compliance with all applicable laws, regulations, policies and programmatic requirements (procurement, environmental, historic etc.). Continue to monitor implementation of all recovery projects. BORM will develop within 30 days the Commonwealth s Hazard Mitigation Strategy to include state and local cost shares. BORM-HM will engage PA Silver Jackets, PSATS, Borough s Association, County Commissioner s Association, Keystone Emergency Management Association, PA Floodplain Management, and similar organizations. Initiating RRT Activities (2-6 weeks or completion of MSA/RSS process) CDRC will assign personnel to the State Emergency Operations Center and/or Joint Field Office when allowed under authority. CDRC will make contact with the FDRC if one is appointed. CDRC will call meeting of coordinating partners. CDRC will use the FDRC/S/CDRC playbook (See Appendix B to leverage federal support). Q. Long-Term Recovery Activities: (starts at approximately 60 to 90 days, may last for several years) 20

22 The focus during the long-term recovery phase is returning the community to predisaster conditions, or better. In many cases, the community is able to re-invent itself into a new normal and the disaster can be leveraged as an opportunity to revitalize a community and establish a new identity. As the name implies, this phase lasts a long time, up to 10 years in some cases. Tasks may include: Coordination with the impacted communities and provide the necessary support through the RRT and with the appropriate Federal, state, private, and voluntary agencies to develop and implement local, regional, and state recovery strategy. PEMA VAL Group supports the operations of local or regional long-term recovery groups (LTRGs) and long-term community recovery groups (LTCRs) Monitor recovery operations to ensure compliance with all applicable laws, regulations, policies and programmatic requirements (procurement, environmental, historic etc.). Develop permanent housing solutions. Rebuild infrastructure to meet future community needs. Implement economic revitalization strategies. Facilitate funding for business rebuilding. Facilitate ongoing counseling, behavioral health and case management services. Re-establish disrupted healthcare systems. Implement mitigation strategies. R. POSITION DESCRIPTIONS 1. Disaster Recovery Advisor (DRA) In the event of an emergency or major disaster, the Governor may appoint a Disaster Recovery Advisor to serve as his special representative for higher-level disaster recovery coordination. The DRA: Works with federal, and local recovery leads to facilitate the development of a unified and accessible communication strategy. Collaborates with federal and other recovery partners across all sectors to raise financial support for local or state-wide recovery; leveraging resources where possible; and resolving duplications. Works closely with recovery leadership at all levels to facilitate a well-coordinated, timely and well-executed recovery. Develops and implements recovery progress metrics, evaluates progress, makes adjustments and improvements as needed, and communicates progress and improvements with recovery partners and the public. 2. PEMA and/or the State Recovery Task Force (SRTF) 21

23 PEMA and the SRTF will be responsible for coordination and implementation of existing plans and for development of short and long-term recovery efforts based on the realities and circumstances of the event. The PEMA Director or designee serves as the coordinator for the agency. The RRT serves as the coordinator for the SRTF. Policies, plans and procedures to be established shall include: Department of Agriculture and the PA DOH will provide Protective Action Decisions (PAD) to protect the environment, animal and food systems, and the public health, if necessary (example: in the wake of a nuclear power plant disaster, the respective state agency would issue PAD s to embargo food systems and crop production in the areas contaminated by radiation.) PEMA will begin activation of the SEOC until such time as it no longer is necessary to coordinate emergency response operations PEMA and the SRTF will provide guidance for the restoration of affected areas to their optimal condition, including special considerations PEMA will provide for the coordination of activities in such a way as to not be in conflict with the provisions of 44 CFR. CFR Title 44 contains rules, regulations, the 9500 Policy Series, and procedures that are applicable to the implementation and administration of Federal disaster assistance programs by FEMA. There shall be no conflict with disaster declarations of the USDA, SBA or any other federal entity. The SRTF is responsible for spearheading, if demanded by the scope of the disaster, widespread changes in comprehensive planning for the purposes of building an improved Pennsylvania which will not be as vulnerable to the hazard(s) that caused it. PEMA and the SRTF and other agencies where appropriate may establish study groups with federal, state and local representation for documentation and analysis of the incident. The study groups will determine recommendations for changes in commonwealth and local laws, rules, regulations and emergency operations plans. Topics for a revised comprehensive planning approach may include, but are not limited to: o Rebuilding to higher standards or restricting building in certain areas; o Revising zoning and subdivision ordinances; o Incorporating capital improvement programs that limit the availability of infrastructure in high hazard areas in order to discourage development; o Lower taxes for open space or reduced-density development; o Impact taxes for hazard area development; 22

24 o Transferring development rights from hazard areas to safer locations; o Creating new jobs in different sectors; and/or o Shifting support for specific transportation routes, methods or other infrastructure. It should be noted that the above points can be local in nature; however, municipalities and counties look to the Commonwealth agencies for guidance in determining where they should direct their efforts. S. Pennsylvania Emergency Management Agency, Bureau of Recovery and Mitigation (BORM) N. BORM administers the federal and state funded public assistance, individual assistance, and hazard mitigation programs which provide financial assistance to victims of declared disasters which may include governmental entities and/or private citizens, to repair or restore damaged property. BORM also plans, organizes, and directs statewide initiatives and programs to mitigate the damages that may be caused by future disasters. It coordinates with other state agencies to ensure their assistance and programs are available to those affected by the event. Additionally, it administers special federal and commonwealth funds made available to governmental entities for emergencies and disasters of a lesser magnitude or of a unique nature. Individual Assistance Division: The Individual Assistance Division helps individuals and businesses, homeowners and renters recover from declared and non-declared disasters. Following a Presidentially declared disaster, grants are largely funded by FEMA s Individuals and Households Program (IHP). This grant does not provide assistance to businesses. Following a Presidential Disaster Declaration for Individual Assistance, the U.S. Small Business Administration will concurrently make a Disaster Declaration which makes lowinterest loan programs available households and to businesses. The SBA may also make an independent disaster declaration for smaller events which do not receive a Presidential Declaration of Major Disaster. Individual Assistance Division also coordinates multiagency efforts with volunteer, nonprofit, and nongovernment organizations to deliver additional recovery assistance in declared and non-declared events Division of Public Assistance The Public Assistance Program helps governments (state, county, local, municipal authorities and school districts) and certain nonprofit agencies recoup uninsured losses from a disaster. The program is largely funded by FEMA at a cost share of at least 75% federal/25% non-federal. These funds help to pay for debris removal, emergency protective measures and restoration of eligible disaster-damaged infrastructure facilities. 23

25 Division of Hazard Mitigation Hazard mitigation is the process by which the impacts of disasters - natural, man-made or technological - are lessened to reduce the loss of life and property. The objective is to support cost-effective measures implemented before, during and after a disaster that will reduce the risk of damage and suffering from future disasters. The Division provides financial and technical consultation and oversight of Federal and Commonwealth grants funded for disaster and non-disaster projects. Additionally, it is responsible for the update and approval of the Commonwealth s and the counties All Hazards Plans. Voluntary Agency Liaison (VAL) The PEMA VAL serves as the primary point-of-contact between PEMA and the various private-non-profit and faith-based organizations that provide assistance following disasters, often formed into Voluntary Organizations Active in Disasters (VOADs) or long-term recovery groups (LTRGs). Services may include: information exchange to assure situational awareness; tracking activities and capacity shortfalls; providing subjectmatter expertise regarding long-term recovery group development; overseeing appropriate sharing of confidential information regarding disaster-affected individuals and households. The objective is to assure optimal coordination of services to disaster-affected individuals and households. When a disaster declaration is received there may be a need for recovery efforts to be supervised from an alternate SEOC, especially when COOP implementation to an alternate site is involved. PEMA s Bureau of Financial Management (BOFM) will track expenses related to this process in the event there may be an opportunity to pursue cost recovery under a Federal disaster declaration. BORM will: Ensure that Initial Damage Report information is captured and de-conflicted with the Infrastructure and Human Services Branches. o IDR The Initial Damage Reporter software in the SEOC. o PEIRS Pennsylvania Emergency Incident Reporting System software in the SEOC. o EPLOs Emergency Preparedness Liaison Officers from state agencies. o Area Offices One or more PEMA staff members working in any one of the three PEMA Area offices. o News Media The media provides important information and photos regarding events as they develop in their market areas. This information enables BORM staff to further identify potential impact areas that may not be reported in the IDR. Commonwealth Disaster Recovery Coordinator: The CDRC (or designee) leads intermediate and long-term recovery planning and long-term recovery activities at the state level, coordinating the efforts of disaster-impacted communities and recovery partners for a more sustainable recovery and more resilient communities. The CDRC maintains contact with Local Disaster Recovery Managers and the Federal Disaster Recovery Coordinator. The CDRC: 24

26 In the event of a Presidential declaration of disaster, establishes heightened coordination with the FDRC; Functions as the primary point of contact for state long-term recovery; Oversees pre-disaster state recovery planning and post-disaster action planning/implementation; and Maintains communication with network partners and communities Pre-disaster (steady-state), the CDRC will: Coordinate the development, training and exercise of the state s disaster recovery plan; Establish and maintain contacts and state network of recovery partners resources, subject matter experts, and support systems; Develop and promote resiliency and sustainability strategies in development and strategic planning initiatives; Participate in Threat Hazard Identification and Risk Assessments of hazards, risks and vulnerabilities conducted by PEMA; Develop recovery strategies; ensure broad participation by all segments of the community; and effectively communicate and share information with all participants; Ensure participation of community members, partners and resources in recovery planning and implementation; Develop collaborative relationships pre-disaster to ensure all resources are engaged in planning and implementation; Determine principles to guide recovery decisions making, method for setting priorities and addressing specific planning considerations, and means of incorporating sustainability into planning; Establish clear leadership, coordination and decision-making structures; Establish the operational framework and plan maintenance procedures; Identify the process for development of post-disaster recovery strategies and planning; Coordinate and/or conduct training for appointed LDRM s; and / or Coordinates semi-annual meetings to build relationships and recovery capacity Exercise Test pre-disaster recovery plan, preparation and staff capabilities, evaluate and revise accordingly Participate in certain recovery-related exercises conducted by other commonwealth agencies Post-incident (active disaster), the CDRC will: 25

27 Notify all RRT membership of the RRT activation. Conduct SRTF briefings: (1) to provide situational awareness; (2) to determine nature & frequency of consequent updates. Lead RRT Team, providing support to recovery partners at all levels in the holistic and inclusive recovery planning processes. Encourage incorporation of critical mitigation, resilience, sustainability, and accessibility measures in recovery plans and activities. Communicate roles and responsibilities of the commonwealth to local governments. Facilitate the communication of recovery priorities for all impacted communities and communicate statewide recovery priorities to the FDRC. Work with federal, and local recovery leads to facilitate the development of a unified and accessible communication strategy. Coordinate state, federal and other funding streams for recovery efforts and communicate issues and solutions that address recovery assistance gaps and overlaps. Collaborate with federal and other recovery partners across all sectors to raise financial support for local or state recovery, leveraging resources where possible and resolving duplications. Work closely with recovery leadership at all levels to facilitate a well-coordinated, timely and well-executed recovery. Develop and implement recovery progress metrics, evaluate progress, make adjustments and improvements as needed, and communicate progress and improvements with recovery partners and the public. Recovery Resources Team (RRT) Recovery Resources Team will coordinate activities of state agencies in support of long term community recovery through a structure that facilitates communication and collaboration among all stakeholders for optimal engagement. The Commonwealth Disaster Recovery Coordinator (CDRC) may be the director of the RRT and may employed by the Pennsylvania Department of Community and Economic Development. During activation, the CDRC reports to the SRTF, and the RRT becomes a coordinating body for the SRTF. RRT responsibilities include, but are not limited to: RRT Workgroup Leads participate in an initial meeting: (1) to be informed of those RSFs identified to receive requests for assistance OR to rank-order from most likely to least likely to receive requests for assistance; (2) to determine nature & frequency of consequent convening (in-person or conference call). Providing guidance for pre- and post-disaster recovery planning; (must be coordinated with PEMA Plans) 26

28 Creating an overall process where communities can capitalize on opportunities to rebuild stronger, safer and smarter for greater resiliency. Collecting, cataloging and tracking disaster-related losses and their impact upon the community, and identifying potential resources and make them accessible to the impacted communities. Delineation of internal leadership roles, responsibilities, and organizational structure. Specific agencies or organizations will serve as coordinators for the six RSFs which will ensure ongoing communication and coordination. The organization of the RRT follows that of the National Disaster Recovery Framework, and is organized into six Recovery Support Functions (RSFs). The RSF workgroups of the RRT are the coordinating structure for key functional areas of assistance. Local Recovery Task Force (LRTF): The LRTF fulfills the same basic role as the SRTF, but works at the local, county, or multi-county level. Affected counties and local political subdivisions come together with local stakeholders as the LRTF, to manage their recovery in coordination with the SRTF. LRTFs should be encouraged to coordinate with regional assets, such as economic development districts and chambers of commerce. LRTFs can inform future mitigation plans that assist recovery efforts on current and future disasters. LRTFs should coordinate with volunteer long-term recovery groups if they exist. LRTFs develop community recovery guidance documents. Local Disaster Recovery Manager (LDRM): Local jurisdictions appoint LDRMs to lead disaster recovery activities at the local level. For the purpose of this guidance, local refers to units of government below the state government level, (e.g. counties, municipalities, regional groups, Economic Development Districts). The LDRM organizes, coordinates, and advances disaster recovery, restoring services and redeveloping and rebuilding the communities in their jurisdiction. It is preferred that the LDRM is not an emergency manager, but instead a community and-economic development professional. Qualified LDRMs should have a strong basis in community development and good knowledge of the community s demographics. The LDRM should be authorized by the jurisdiction s 27

29 commission or board to speak on their behalf and serve as the primary point of contact with the CDRC as well as neighboring local governments. Federal funding may be made available to fund the LDRM position in some cases. Pre-disaster, a community may decide to hire an LDRM. The LDRM s duties may include: These duties should be done in constant contact with the local or county emergency management coordinator. Development of a community s pre-disaster recovery plans; Coordinating the development, training and exercise of the jurisdiction s disaster recovery plan; Establish and maintain contacts and networks for recovery partners resources, subject matter experts, and support systems; and / or Develop and promote resiliency and sustainability strategies in community development and strategic planning initiatives. Post-disaster, the LDRMs: Lead the coordination of the local recovery partners activities and initiatives. Work with the CDRC to develop a unified and accessible communications strategy. Participate in damage and impact assessments with recovery partners. Organize and lead post-disaster, holistic and inclusive recovery planning processes, including assessment and development of local capability, capacity, resources, vision, and priorities. Incorporate critical mitigation, resilience, sustainability, and accessibility measures in recovery plans and activities. Ensure feasible and actionable plans, based on available funding and capacity, with public support. Communicate recovery priorities to recovery partners and CDRC. Collaborate with commonwealth, federal and other recovery partners to raise financial support for community recovery, leveraging resources where possible, and ensure a wellcoordinated, timely and well-executed recovery. Develop and implement recovery progress metrics, evaluate progress, make adjustments and improvements as needed, and communicate progress and improvements with recovery partners and the public. Federal Disaster Recovery Coordinator (FDRC): In large-scale disasters and catastrophic incidents, a FDRC is appointed and serves as Deputy to the FCO for all matters concerning disaster recovery. The FDRC facilitates disaster recovery 28

30 coordination and collaboration between the federal, state, and local governments, the private sector, and voluntary, faith-based and community organizations. The FDRC partners with the CDRC and supports LDRMs to facilitate recovery. FDRC authority derives from the appropriate disaster recovery authority under applicable laws (these do not supersede state laws). Executive Orders and directives may also apply to the incident. Post-disaster, the FDRC will: Develop a strategic approach for coordinating federal assistance and policies; Work with impacted jurisdictions to establish relevant recovery measures; Promote inclusiveness in recovery to ensure innovative solutions; Facilitate the development of a unified communications strategy with all stakeholders; Coordinate federal assistance to support community recovery planning that result in a recovery guidance that is publicly supported, actionable, and leverages available resources; Work with impacted jurisdictions through the Commonwealth to incorporate mitigation and resilience-building measures into recovery plans and implementation; Coordinate RSF operations and activities; Facilitate federal funding streams and solutions to assistance gaps and overlaps; and Reinforce the importance of compliance with federal civil rights laws and compliance issues when using federal funds. Activation, transition and demobilization of the FDRC and RSFs depend on the magnitude of the disaster, requirements of affected communities, and availability and appropriateness of federal resources. The NDRF employs an assessment protocol to ensure a scalable, flexible, adaptable and cost-effective approach to recovery activities. From this assessment, the FDRC, in coordination with the Commonwealth, activates the appropriate RSFs as needed. The FDRC leads the federal portion of the joint effort to develop a Recovery Support Strategy that supports the needs of impacted communities and the Commonwealth, and articulates how all federal agencies participate in the recovery and coordinate support. The Recovery Support Strategy includes a comprehensive timeline with key milestones, benchmarks, and eventual demobilization of federal resources. T. RECOVERY SUPPORT FUNCTIONS The NDRF organizes recovery activities into 6 RSFs. RSF structure coexists with and builds upon the Emergency Support Functions under the National Response Framework. RSFs are different from ESFs in that they have different mission objectives, partnerships, approaches, time spans, and organizational structure The RSF structure coexists with and builds 29

31 upon the ESFs under the NRF, but the RSFs have different time spans, objectives, organizational structure, approaches, and partners with different skill sets. The processes for facilitating recovery are more flexible, context-based and collaborative than the task-oriented approach used during response. Whereas ESFs typically operate within a time span of weeks and months, the RSF operational timeframe is months to years. Generally, RSFs activate before all the ESFs demobilize, so they may coexist for a period of time. They share information about impacts, assistance provided, and working relationships at all levels. Short-term recovery ESF tasks include, but are not limited to: Operation of shelters and mass care facilities Clearing debris from transportation routes Restoration of water and sewage facilities Providing initial support to businesses to facilitate their ability to reopen quickly Disaster assistance for uninsured essential personal property, including clothing and transportation uninsured medical assistance Disaster unemployment compensation Crisis counseling Restoration of telecommunications, electric and gas services Repair assistance for breached dams, roads and bridges Providing disaster recovery information so that disaster survivors can make informed decisions or take appropriate actions for a successful disaster recovery Mitigate damages of future events Information gathering for hazard mitigation planning Identifying individuals in need of behavioral health services Providing continued medical care to those injured during the disaster and the recovery. Preventing adulterated food and feed from entering commerce At some point, the RSFs take over the residual activities that are associated with recovery (See Appendix C for the ESF to RSF Crosswalk). In the case of a federally-declared disaster, e.g. Stafford Act disaster; presidentially declared disaster, etc. the FCO and the CCO will then collaborate on the deactivation of ESFs as their missions are completed, and the increased activities of RSFs. If there is no Federal Declaration, PEMA and the CDRC make decisions regarding ESF and RSF activity. The RSFs provide a connection between the RRT and federal agencies that can provide expertise and financial assistance in those functional areas. Five Commonwealth agencies have been assigned to lead the six RSFs and provide further support to local communities in those areas. The Commonwealth can add additional RSFs as needed according to the NDRF. The table below shows the Pennsylvania agencies assigned to lead each RSF. Additional agencies may be asked to assist as needed. 30

32 Recovery Support Function Community Planning & Capacity Building Economic Health & Social Services Housing Infrastructure Systems Natural & Cultural Resources Commonwealth Lead Agency PA Dept. of Community & Economic Development PA Dept. of Community & Economic Development PA Dept. of Health PA Housing Finance Agency PA Infrastructure Investment Authority (PENNVEST) PA Dept. of Conservation & Natural Resources DCED: Assists in the rebuilding of businesses and development of new economic opportunities that will create sustainable and economically-viable communities. PA DHS: Supports the re-establishment and capacity of essential health/social/community services that provide for the health, continuity of care, and wellbeing of all affected members of the community including children, elderly, and persons with functional needs and help to restore a sense of community and civic engagement. Strengthens Pennsylvania s families by providing services through various programs that ensure their health and welfare. PHFA: Manages financial programs to assist Pennsylvanians to obtain housing, and manages a contract with Social Serve, as a housing locator tool. PENNVEST: Funds key infrastructure projects throughout the Commonwealth, to improve Pennsylvania s environment and the health of its people. DCNR: Promotes responsible stewardship of the Commonwealth s natural resources, and improves communities through access to conservation and recreational resources. The lead state RSF agencies function as workgroup conveners, information conduits, and report on the Workgroup s activities to the RRT Steering Committee. Supporting organizations are expected to be responsive to requests for assistance from impacted communities, and to coordinate among themselves to leverage resources. Certain RSFs may function in coordination with other disaster assistance programs that activate during the response phase of the disaster continuum, to address responsibilities across the disaster recovery continuum, including planning, preparedness and mitigation. RSF Steady State Activities: Facilitate identification, coordination and delivery of assistance needed by local governments, as well as private and non-profit sectors Facilitate local stakeholder participation Promote inter-governmental and private-public sector partnerships 31

33 Encourage and complement investments and contributions by the business community, non-governmental organizations, individuals and the faith-based community Not all RSFs work at the same capacity at the same time. Amount of activity varies with the nature and intensity of the incident, the amounts of federal assistance that has been provided, and the capacity of the affected communities. The mission, scope, activities, and partners of the RSFs are included in the following tables: 32

34 Economic RSF Mission: To sustain and/or rebuild businesses, preserve or create jobs, and develop economic opportunities that result in sustainable and economically resilient communities that meet local needs. Scope: Business restoration, retention and growth Employment, recruitment, workforce development and job training Opportunities adaptability, innovative techniques and emerging markets Investment, reinvestment, finance and tax credits Supply chain, logistics and transportation Branding and marketing Business continuity planning and disaster preparedness Sustainability, hazard mitigation and risk reduction Tax revenues Activities: Acting within relevant authorities, missions and resources, Economic RSF partners will: Identify opportunities to incorporate resiliency and mitigation measures into recovery projects and provide resources to address those opportunities Address the needs identified by the impacted communities by identifying resources that can address the gaps and work to promote economic growth through business restoration and development Facilitate informed decision making, partnership development and collaboration of multiple governmental and private partners to develop innovative economic solutions through coordination of resource providers Share information and coordinate activities to avoid duplications and address gaps, inconsistencies and unmet needs Leverage resources and provide technical assistance for: o Impact and needs assessments o Holistic recovery planning, implementation and management o Development and implementation of economic development, restoration and recovery projects o Related capacity building, education and training Promote and incorporate accessibility, resiliency, sustainability, risk reduction measures and best practices into recovery-related plans and projects by coordinating with subject 33

35 Economic RSF matter experts from diverse agencies and organizations with those skills Economic RSF State RSF Partners Commonwealth Lead Agency PA Department of Community and Economic Development (DCED) Key Partners (examples only) Dept. of Labor & Industry (L&I) Partnerships for Regional Economic Performance (PREP) Small Business Development Center (SBDC) Dept. of Environmental Protection (DEP) Dept. of Agriculture (PDA) Dept. of Revenue (REV) Colleges and Universities Chambers of Commerce Pennsylvania State Association of Township Supervisors (PSATS) PEMA Recovery Partners (examples only) Private Sector Dept. of Insurance (INS) Sustainable Communities Initiatives Conventions & visitor bureaus Economic development Foundations/partnerships Enterprise zones Regional planning commissions Professional Associations related to business, banking, finance & insurance Legal Services Corresponding Federal RSF Partners Federal Coordinating Agency US Economic Development Administration (EDA) Federal Primary Agencies Federal Emergency Management Agency (FEMA) US Dept. of Agriculture (USDA) US Dept. of Labor (USDOL) US Dept. of Treasury US Small Business Administration (SBA) Supporting Agencies/Organizations Corporation for National & Community Services (CNCS) US Dept. of Health & Human Services (USDHHS) US Dept. of Interior (USDOI) US Environmental Protection Agency (USEPA) 34

36 Health & Social Services RSF Mission: To restore and improve public health, healthcare facilities and social service networks, including schools, to promote the health and wellness needs of the whole community Scope: Medical, dental, mental and behavioral healthcare Clinics, doctors offices, medical facilities, hospitals, pharmacies and schools Social service programs Counseling services for disaster survivors and recovery workers Effective outreach clear communications in multiple mediums and languages Accessibility for the whole community: children, seniors, people living with disabilities or additional functional needs, from diverse origins with limited English proficiency and otherwise underserved Activities: Acting within relevant authorities, missions and resources, Health & Social Service RSF partners will: Facilitate informed decision making, partnership development and collaborations regarding health and social service issues, projects and planning through coordination of resource providers Address the needs identified by the impacted communities by identifying resources that can address the gaps and work to promote the availability of Health and Social Services Share information and coordinate activities to avoid duplications and address gaps, inconsistencies and other needs Leverage resources and provide technical assistance for: o Impact and needs assessments o Holistic recovery planning, implementation and management o Development and implementation of restoration and recovery projects o Related capacity building, education and training Promote and incorporate accessibility, resiliency, sustainability, risk reduction measures and best practices into recovery-related plans and projects by coordinating with subject matter experts from diverse agencies and organizations with those skills 35

37 Health & Social Services RSF State RSF Partners Commonwealth Lead Agency PA Department of Health (DOH) Key Partners (examples only) Dept. of Human Services (DHS) Dept. of Military & Veterans Affairs(DMVA) Dept. of Labor & Industry (L&I) Dept. of Education (PDE) Governor s Commission on Disabilities Developmental Disabilities Council Commission for Human Rights Office of the Insurance Commissioner Long-Term Care Coordinating Council Dept. of Environmental Protection (DEP) PA Emergency Management Agency (PEMA) Dept. of Aging (Aging) Pharmacy Association Long Term Care Associations Visiting Nurses Association (VNA) Salvation Army Dept. of State (Licensing Doctors, pharmacist, nurses, dentist, etc ) (DOS) Recovery Partners (examples only) PA Human Relations Commission (PHRC) Office of the Attorney General (OAG) Voluntary Organizations Active in Disasters (PAVOAD) PennServ United Way American Red Cross (ARC) Community Action association Hospital associations Legal services PA State Council of Churches (PCC) Faith-based social services Colleges and universities Professional associations related to medical, mental, dental healthcare and social services Special Needs Registry Corresponding Federal RSF Partners Federal Lead Agency US Dept. of Health & Human Services (USDHHS) Federal Primary Agencies Corporation for National & Community Service (CNCS) Federal Emergency Management Agency (FEMA) US Dept. of Interior (USDOI) US Dept. of Justice (USDOJ) US Dept. of Labor (USDOL) US Dept. of Education (USDOE) US Dept. of Veterans Affairs (USDVA) Supporting Agencies/Organizations US Dept. of Agriculture (USDA) US Dept. of Commerce (USDOC) US Dept. of Housing & Urban Development (USHUD) US Dept. of Transportation (USDOT) US Dept. of Treasury US Small Business Administration (SBA) National VOAD (NVOAD) American Red Cross (ARC) 36

38 Housing RSF Mission: To implement sustainable and resilient housing solutions that improve community resiliency by addressing pre- and post-disaster housing issues and the needs of the whole community. Scope: Housing stock surveys and needs assessments Housing repair, rehabilitation and reconstruction New construction and housing development Affordable, special needs and accessible housing Housing finance, insurance and legal Land use, zoning and codes Permitting, inspections and historic preservation Hazard mitigation and risk reduction Sustainable design and green building Pet-friendly housing for survivors with companion animals Activities: Acting within relevant authorities, missions and resources, Housing RSF partners will: Facilitate informed decision making, partnership development and collaborations regarding housing-related issues, projects and planning through coordination of resource providers Share information and coordinate activities to avoid duplications and address gaps, inconsistencies and unmet needs Leverage resources and provide technical assistance for: o Impact and needs assessments o Holistic recovery planning, implementation and management o Development and implementation of restoration and recovery projects o Related capacity building, education and training Promote and incorporate accessibility, resilience, sustainability, risk reduction measures and best practices into recovery-related plans and projects by coordinating with subject matter experts from diverse agencies and organizations with those skills 37

39 State RSF Partners Commonwealth Lead Agency PA Department of Community and Economic Development (DCED) Key Partners (examples only) Pennsylvania Disaster Housing Solutions Task Force Dept. of Human Services (DHS) PA Emergency Management Agency (PEMA) Dept. of Environmental Protection (DEP) Dept. of Agriculture (PDA) Dept. of Community and Economic Development (DCED) Dept. of State (Professional licenses) (DOS) Dept. of Aging (Aging) Recovery Partners (examples only) Dept. of Military and Veteran s Affairs (DMVA) PA Human Relations Commission (PHRC) Public housing authorities Professional associations related to building, housing, banking, finance Office of the Attorney General Dept. of Insurance (INS) Public Transit Authorities Public Utility Commission (PUC) PA VOAD Legal Services Community Action Association Homeless Coalitions Vo-tech schools Construction & trade unions Housing Alliance of Pennsylvania Housing RSF Corresponding Federal RSF Partners Federal Coordinating Agency US Dept. of Housing & Urban Development (USHUD) Federal Primary Agencies Federal Emergency Management Agency (FEMA) US Dept. of Agriculture (USDA) US Dept. of Justice (USDOJ) Supporting Agencies/Organizations Corporation for National & Community Service (CNCS) US Dept. of Commerce (USDOC) US Dept. of Energy (USDOE) US Dept. of Health & Human Services (USDHHS) US Small Business Administration (SBA) US Environmental Protection Agency (USEPA) US Dept. of Veterans Affairs (USDVA) American Red Cross (ARC) Job Corps 38

40 Infrastructure Systems RSF Mission: To integrate the efforts of infrastructure owners, operators, and authorities within and across jurisdictions to expedite recovery by efficiently restoring infrastructure systems and services while incorporating risk reduction measures to improve resiliency and sustainability. Scope: Utilities: energy, water, communications, sanitation Flood control, dams, storm water management Transportation, roads and bridges, port authorities, ferries Government/public facilities, including hospitals and nursing homes Public safety and emergency services systems Agriculture food production and delivery infrastructure Activities: Acting within relevant authorities, missions and resources, infrastructure RSF partners will: Facilitate rapid activation and informed decision making, partnership development and collaborations regarding infrastructure issues, projects and planning through coordination of resource providers Share information and coordinate activities to resolve jurisdictional issues, avoid duplications and address gaps, inconsistencies and other needs Leverage resources and provide technical assistance for: o Impact and needs assessments o Holistic recovery planning, implementation and management o Development and implementation of restoration and recovery projects o Related capacity building, education and training Promote and incorporate accessibility, resilience sustainability, risk reduction measures and best practiced into recovery-related plans and projects by coordinating with subject matter experts from diverse agencies and organizations with those skills 39

41 Infrastructure Systems RSF State RSF Partners Commonwealth Lead Agency PENNVEST Key Partners (examples only) Dept. of Environmental Protection (DEP) Dept. of Agriculture (PDA) Dept. of Community and Economic Development (DCED) Dept. of Health (DOH) Pennsylvania Dept. of Transportation (PennDOT) PA Emergency Management Agency (PEMA) Public Utility Commission (PUC) Public transit authorities Turnpike and Bridge Authorities Water Resources Board PA Silver Jackets (PSJ) Recovery Partners (examples only) Utility and water authorities/ depts. districts/ boards PA Dept. of Corrections (DOC) Communications providers Airport corporations Local ports PA National Guard (DMVA) Dept. of Education (PDE) Transportation companies/providers Colleges & universities PAWarn, PA VOAD, other Professional Orgs. Corresponding Federal RSF Partners Federal Coordinating Agency US Army Corps of Engineers (USACE) Federal Primary Agencies US Department of Transportation (USDOT) Federal Emergency Management Agency (FEMA) US Dept. of Energy (USDOE) National Grid Supporting Agencies/Organizations Federal Communications Commission (FCC) US Dept. of Agriculture (USDOA) US Dept. of Commerce (USDOC) US Dept. of Health & Human Services (USDHHS) US Dept. of Interior (USDOI) US Dept. of Treasury US Environmental Protection Agency (USEPA) US General Services Administration (USGSA) National VOAD (NVOAD) American Red Cross (ARC) 40

42 Natural & Cultural Resources RSF Mission: To protect natural and cultural resources and historic properties through appropriate recovery actions consistent with community priorities and environmental and cultural resources laws, including preservation, conservation, rehabilitation and restoration activities. Scope: Natural and environmental resources protection, conservation and preservation Historic properties, districts, designations and prevention Coastal barriers and zones, floodplains, wetlands, river and streams Fish, wildlife, habitats Air, water and land quality Landmarks, artifacts, museums, parks, cultural events/traditions, etc. Community sustainability and energy efficiency Activities: Acting within relevant authorities, missions, resources, Natural & Cultural Resources RSF partners will: Facilitate informed decision making, partnership development and collaborations of multiple governmental and private partners to develop innovative solutions through coordination of resource providers Share information and coordinate activities to avoid duplications and address gaps, inconsistencies and other needs Leverage resources and provide technical assistance for: o Impact and needs assessments o Holistic recovery planning, implementation and management o Development and implementation of restoration and recovery projects and preservation/conservation efforts o Related capacity building, education and training Promote and incorporate accessibility, resiliency, sustainability, risk reduction measures and best practices into recovery-related plans and projects by coordinating with subject matter experts from diverse agencies and organizations with those skills 41

43 Natural & Cultural Resources RSF State RSF Partners Commonwealth Lead Agency Pa Department of Conservation and Natural Resources (DCNR) Key Partners (examples only) PA Historic and Museum Commission (PHMC) Cultural Resilience Network Natural Resources Conservation Service (NRCS) Emergency Management Agency (PEMA) Fish & Boat Commission (PFBC) Game Commission (PGC) Dept. of Environmental Protection (DEP) Dept. of Agriculture (PDA) Susquehanna Greenway Partnership (SGP) General Partners (examples only) Historical societies Conservation districts PA State Library system Pennsylvania Council on the Arts (PCA) Sustainable Communities Initiative Land trust councils Colleges and Universities Nature conservancies Museums, gardens, zoos, and other are attractions Convention and Visitors Bureaus Chambers of Commerce (COC) Professional associations related to natural, cultural and historic assets and resources Recreational clubs and associations Corresponding Federal RSF Partners Federal Coordinating Agency US Dept. of Interior (USDOI) Federal Primary Agencies Federal Emergency Management Agency (FEMA) US Environmental Protection Agency (USEPA) US Advisory Council on Historic Preservation CNCS Council on Environment US Dept. Of Commerce (USDOC) US Fish and Wildlife Service (USFWS) Supporting Agencies/Organizations US Library of Congress National Endowment of the Arts (NEA) National Endowment for the Humanities US Army Corps of Engineers (USACE) Heritage Preservation Institute of Museum and Library Sciences 42

44 Community Planning & Capacity Building RSF Mission: To build state and local capabilities and resources which facilitate holistic pre- and post-disaster recovery planning, effective implementation and community resilience? Scope: Education, training, workshops knowledge, skills and abilities Whole community engagement and participation Relationship building, partnerships, coordination, collaboration, and community development Holistic, community-based pre- and post-disaster recovery planning Integration with other plans, codes, regulations, programs and development activities Land use, sustainability, resiliency, hazard mitigation and risk reduction Special needs and disability integration Fundraising, grant writing/management, program and project development/management Multi-disciplinary recovery tools, best practices and lessons learned Activities: Acting within relevant authorities, missions and resources, Community Planning & Capacity Building RSF partners will: Facilitate informed decision making, partnerships development and collaborations through coordination of resource providers Share information and coordinate activities to avoid duplications and address gaps, inconsistencies and unmet needs Leverage resources and provide technical assistance Impact and needs assessments Holistic recovery planning, implementation and management Development and implementation of restoration and recovery projects Related capacity building, education and training Promote and incorporate accessibility, resiliency, sustainability, risk reduction measures and best practices info recovery-related plans and projects Evaluate recovery efforts to capture best practices and lessons learned Community engagement & facilitation Relationship-building & partnership development Holistic community recovery planning, pre- and post-disaster Integration with other plans, codes, regulations, programs & development activities Multi-disciplinary recovery tools, best practices and lessons learned Coordination with VOAD and Long-term Recovery Groups Educational & training opportunities Fundraising, grant writing and grants management Economic and community development Project development & management Land use, sustainability and resiliency Hazard mitigation and risk reduction Special needs and disability integration Environmental protection and historic preservation 43

45 Community Planning & Capacity Building RSF State RSF Partners Commonwealth Lead Agency PA Department of Community & Economic Development (DCED) Key Partners (examples only) Dept. of Labor & Industry (L&I) PA State Association of Township Supervisors (PSATS) Dept. of Environmental Protection (DEP) PA Housing Finance Agency (PHFA) Dept. of Agriculture (PDA) County Commissioners Association (CCAP) Small Business Development Centers(SBDC) Chambers of Commerce (COC) Commission on Disabilities Commission on Human Rights Secretary of State Office of the Attorney General (OAG) Colleges & Universities Partnerships for Regional Economic Performance (PREP) General Partners (examples only) Local, county & regional foundations Sustainable Communities Initiative American Planning Association PA Chapter Professional associations Legal Services Chambers of Commerce (COC) United Way Dept. of Military and Veteran s Affairs (DMVA) Advertising, Marketing & Public Relations Regional Planning Councils Association of Emergency Managers Voluntary Organizations Active in Disaster Corresponding Federal RSF Partners Federal Coordinating Agency Federal Emergency Management Agency (FEMA) Federal Primary Agencies Corporation for National & Community Service (CNCS) US Dept. of Health and Human Services (USDHHS) US Environmental Protection Agency (USEPA) US Dept. of Housing and Urban Development (USHUD) US Small Business Administration (SBA) US Dept. of Agriculture (USDA) US Dept. of Commerce (USDOC) US Dept. of Justice (USDOJ) Supporting Agencies/Organizations US Dept. of Veterans Affairs (USDVA) National VOAD (NVOAD) 44

46 U. FINANCIAL MANAGEMENT The Individual Assistance (IA) and Public Assistance (PA) expenses for the Joint Preliminary Damage Assessments (JPDA) are paid from commonwealth agency budgets or the Governors appropriation. After a Presidentially declared disaster declaration any other expenses the Commonwealth has that are directly connected to the declaration can be submitted, by agency, to FEMA for partial reimbursement. Federal cost-sharing policies and procedures will determine cost apportionment ratios. **The Commonwealth typically supplies the non-federal, from the Legislature appropriation, to agencies with the exception of PennDOT, Fish and Boat Commission, Game Commission, and the PA Liquor Control Board. They only receive the federal monies. All state departments and agencies will operate all programs, task forces and other work groups in accordance with the appropriate direction and guidelines established by that department or agency and adopted legislation. If an agency has an expense that FEMA cannot cover, PEMA will submit it to Treasury for reimbursement from the Governors appropriation. The RRT is a coordination office and does not manage any recovery funds for disbursement to impacted communities. ** This is administration dependent. Normally, state agencies were not state reimbursed. This changed with the Corbett Administration 45

47 V. ADMINISTRATION AND LOGISTICS 1. Administration In accordance with the National Incident Management System (NIMS), personnel with emergency responsibilities will have photo identification cards (driver s license or government-issued ID). The primary reporting system for all incident information is PEIRS at the SEOC. Owners of private equipment requisitioned for emergency operations will be provided with a receipt for the property. Requesting agencies will keep a copy of the receipt for later payment of any compensation for the use of equipment, should funding become available. 2. Logistics PEMA will provide a location and all logistical support for the operations of the SEOC. PEMA will provide resources needed by the CDRC include telecommunication- and information technologies that facilitate coordination of activities across the Commonwealth, and beyond its borders (e.g., conference-calling and webinar utilization). Other state agencies will provide logistical support (vehicles, cell phone/blackberry, laptops, etc.) as necessary to perform their roles as outlined in this plan. All emergency supplies and equipment will be tracked and recorded by type, category and kind, as specified under NIMS. 46

48 Table 1. Acronyms ACRONYMS AET BORM S/CCO COG COOP CPCB CRDC CRLNO DCED DCNR DEP USDOC DOH USDOI USDOL DHS DRA DRC DSC EDA EMAC DEFINITIONS Advance Evaluation Team PEMA Bureau of Recovery & Mitigation State/ Commonwealth Coordinating Officer Continuity Of Government Continuity Of Operations Community Planning & Capacity Building Commonwealth Disaster Recovery Coordinator Commonwealth Recovery Liaison Officer PA Dept. of Community & Economic Development PA Dept. of Conservation & Natural Resources PA Dept. of Environmental Protection U.S. Dept. Of Commerce PA Dept. Of Health U.S. Dept. Of Interior U.S. Dept. Of Labor PA Dept. of Human Services Disaster Recovery Advisor Disaster Recovery Center Disaster Service Center U.S. Economic Development Administration Emergency Management Assistance Compact 47

49 ACRONYMS PEMC EPLO ESF FCO FDRC FEMA GAR USDHHS HM HMGP USHUD IA IAO IDR IM IMT JFO LDRM LEP LTCR LTRG LRTF MSA DEFINITIONS PA Emergency Management Council Emergency Preparedness Liaison Officer Emergency Support Function Federal Coordinating Officer Federal Disaster Recovery Coordinator Federal Emergency Management Agency Governor's Authorized Representative U.S. Dept. of Health & Human Services Hazard Mitigation Hazard Mitigation Grant Program U.S. Dept. of Housing & Urban Development Individual Assistance Individual Assistance Officer Initial Damage Reporter Incident Manager Incident Management Team Joint Field Office Local Disaster Recovery Manager Limited English Proficiency Long Term Community Recovery Long Term Recovery Group Local Recovery Task Force Mission Scoping Activity 48

50 ACRONYMS NCR NDRF NEG NGO NRF PA PAD PAO PAVOAD PDA PDA PEIRS PEMA PENNDOT PHFA PIO POC PUC RTF RSF SBA SEOC SEOP DEFINITIONS Natural & Cultural Resources National Disaster Recovery Framework National Emergency Grant Non Governmental Organization National Response Framework Public Assistance Protective Action Decision Public Assistance Officer PA Voluntary Organizations Active in Disasters PA Dept. of Agriculture Preliminary Damage Assessment PA Emergency Information Reporting System PA Emergency Management Agency PA Dept. Of Transportation PA Housing Finance Agency Public Information Officer Point Of Contact PA Public Utility Commission Recovery Task Force Recovery Support Function U.S. Small Business Administration State Emergency Operations Center State Emergency Operations Plan 49

51 ACRONYMS SHMO SHPO SRTF TEFAP USACE USDA VOAD VOLAG DEFINITIONS State Hazard Mitigation Officer State Historic Preservation Officer State Recovery Task Force The Emergency Food Assistance Program U. S. Army Corps of Engineers U.S. Dept. of Agriculture Voluntary Organizations Active in Disasters Voluntary Agency 50

52 Table 2: Members of the State Recovery Task Force (SRTF) SRTF membership, at a minimum, includes: Primary Agencies 1. Office of Administration (Geospatial Technologies Bureau) 2. Department of Aging 3. Department of Agriculture * 4. Office of Attorney General * 5. Department of Banking and Securities 6. Office of the Budget 7. Department of Community and Economic Development * 8. Department of Conservation and Natural Resources 9. Department of Education 10. Department of Environmental Protection * 11. Department of Health * 12. Pennsylvania Insurance Department 13. Department of Labor and Industry 14. Department of Human Services * 15. Department of Revenue 16. Department of Transportation * 17. Pennsylvania Emergency Management Agency * 18. Pennsylvania Housing Finance Agency 19. Public Utility Commission * 20. American Red Cross 21. PA Voluntary Organizations Active in Disasters (PAVOAD) Support Agencies 1. Department of Corrections 2. Department of General Services 3. Department of Military and Veterans Affairs * 4. Fish and Boat Commission 5. Game Commission 6. Liquor Control Board 7. Office of General Counsel * 8. Pennsylvania Human Relations Commission 9. Pennsylvania State Police * 10. Pennsylvania Turnpike Commission 11. PENNVEST * Members of the PA Emergency Management Council Ex-Officio Agencies 1. U.S. Department of Agriculture 2. Federal Emergency Management Agency 51

53 52

54 Comparison between FDRC Organization Operational Milestones and CDRC Activities For Declared Events Comparison between FDRC Operational Milestones and CDRC Activities FDRC Operational Milestones Estimated CDRC Duration Disaster Event On-going and can be Situational Awareness and concurrent Monitoring with Situational Awareness and Monitoring Advance Evaluation Advance Evaluation o Determines the need for an FDRC Advance Evaluation o Maintain situational awareness o Recommends which RSFs may be necessary o Provides an initial foundation for the development of the Mission Scoping Assessment (MSA) o AET provides first glimpse of potential recovery issues and challenges o Step can be skipped depending on scale of the disaster RSF Activation and Completion of the Mission Scoping Assessment The MSA will: o Capture recovery issues and needs not addressed by traditional federal programs 5 to 30 days 2 weeks - 3 Months o Initiate contact with RSF Commonwealth Lead Agency POCs o Notify resource partners of the event and potential areas of concern o Information exchange with DCED Regional Offices o Initiate contact with FEMA Regional FDRC o Participate in SRTF meetings State RSF Activation o Convenes the RRT Commonwealth Lead Agency POCs o Establish communication channels with affected communities, including development of LDRM tasks o Provide situational awareness to resource partners 53

55 o Jurisdictions that require enhanced federal support o Overarching multi-sector recovery issues o Oversee inclusiveness of activities o Oversee development of a disaster-specific Recovery Support Strategy o Opportunities for improving community resiliency o Whether continued work by RSF is warranted Completion of the Recovery Support Strategy (RSS) o Describes current and anticipated recovery issues and challenges presented by the disaster o Identifies the RSF strategic objectives and outlines support actions o Helps inform Recovery Partners of the RSF capabilities and support o Provides a broad timeframe for the completion of recovery support 3-6 Months o Oversee operation of the Recovery Resources Team o Maintain awareness of applicable federal programs to assure coordination with Commonwealth programs, including RRT o Maintain communication with communities o Monitor requests for assistance to assure adequacy of RRT resource base, seek additional resource partners, as needed Implementation of the RSS 4-15 Months Implementation of the RSS Transition of RSF Field Duties to Corresponding Regional, 5-18 Months Transition into RSF Field Duties State and Local Counterpart(s) FDRC Coordination and Monitoring of Continued Federal Recovery Support through Existing Programs and Authorities Months CDRC Coordination and Monitoring of Continued Recovery Support through Existing Programs and Authorities 54

56 APPENDIX A: ESF RSF CROSSWALK MATRIX Emergency Support Function ESF #1 Transportation ESF #2 Communications ESF #3 Public Works and Engineering ESF #4 Fire Services and Wildland Fire ESF #5 Emergency Management ESF #6 Mass Care ESF #7 Resource Support ESF #8 Health and Medical Services ESF #9 Urban Search and Rescue ESF #10 Oil and Hazardous Material Response ESF #11 Agriculture and Natural Resources ESF #12 Energy ESF #13 Public Safety and Security ESF #14 Recovery, now referenced by FEMA as NDRF ESF #15 External Affairs Recovery Support Function Community Planning and Capacity Building Economic Health and Social Services Infrastructure Systems Community Planning and Capacity Building Economic Health and Social Services Infrastructure Systems Housing Natural and Cultural Resources Community Planning and Capacity Building Infrastructure Systems Housing Community Planning and Capacity Building Infrastructure Systems Community Planning and Capacity Building Health and Social Services Infrastructure Systems Housing Natural and Cultural Resources Community Planning and Capacity Building Health and Social Services Housing Community Planning and Capacity Building Health and Social Services Community Planning and Capacity Building Health and Social Services Community Planning and Capacity Building Economic Natural and Cultural Resources Infrastructure Systems Community Planning and Capacity Building Infrastructure Systems Community Planning and Capacity Building Infrastructure Systems Housing Natural and Cultural Resources Community Planning and Capacity Building Economic Health and Social Services Infrastructure Systems Housing Natural and Cultural Resources Community Planning and Capacity Building Economic Health and Social Services Infrastructure Systems Housing Natural and Cultural Resources 55

57 56

58 Appendix B: PENNSYLVANIA CORE CAPABILITY MISSION AREAS 57

59 Appendix E: PENNSYLVANIA STATE ESSENTIAL FUNCTIONS The following PA State Essential Functions are overarching responsibilities that shall be the primary focus of the leadership during and in the aftermath of an emergency and must be supported through COOP and COG planning and capabilities. They are listed in priority order. 1. Maintain Continuity of Government. Ensure the continued functioning of critical government leadership elements, including: succession to key offices; organizational communications; leadership and management operations; situational awareness; personnel accountability; and functional and judicial organizations (as necessary). Each Commonwealth agency should identify the various subordinate mission essential functions necessary to accomplish this overarching mission. Administration, All agency heads, General Counsel, Governor s Office, Lt Governor s Office, Pennsylvania Emergency Management Agency 2. Provide Visible Leadership. Visible demonstration of leaders effectively dealing with the crisis and leading the response efforts: this assists in providing and monitoring the threat and confidence of established government organizations and the public. Governor s Office, Lt Governor s Office, Pennsylvania Emergency Management Agency 3. Maintain Law and Order. Maintain civil order and public safety (protecting people and property, and the rule of law); ensuring basic civil rights, preventing crime, and protecting critical infrastructure. This includes calling up of National Guard units to support these efforts. Agriculture, Corrections, Fish and Boat Game Commission, General Services, Inspector General, Military and Veteran s Affairs, State Police, Game Commission 4. Provide Emergency Services. Provide critical emergency services, including emergency management, police, fire, ambulance, medical, search and rescue, hazmat, shelters, emergency food services, recovery operations, etc. 58

60 Fire Commissioner, Pennsylvania Emergency Management Agency, Primary and support agencies responsible for emergency support functions (through emergency operations plans) 5. Provide Basic Essential Services. Ensure provision of basic services, including water, food and feed, power, healthcare, communications, transportation services, sanitation services, environmental protection, commerce, etc. These are services that must continue or be restored quickly to provide for basic needs. Other less critical services (recreation, education) may be delayed or deferred at the discretion of the State government; the focus is on providing those critical services necessary to sustain the population and facilitate the return to normalcy. Agriculture, Environmental Protection, Health, Insurance, Pennsylvania Emergency Management Agency, Public Utility Commission, Public Welfare, Transportation 6. Maintain Effective Relationships with Neighbors and Partners. Maintain external relationships and agreements with a wide variety of entities; this may vary considerably across the various States, territories and tribes. This includes communications and interactions, as necessary during a crisis, with critical partners and organizations, including the Federal Government; other State, territorial and tribal governments, private sector and non-profit organizations; and may include foreign governments and organizations in some cases. (It is recognized that the primary foreign relations responsibility lies with the Federal government.) Community and Economic Development, Governor s Office, Lt Governor s Office Pennsylvania Emergency Management Agency, State 7. Maintain Economic Stability. Manage the overall economy of the State government. While the Federal government is responsible for protecting and stabilizing the National economy and regulating the currency, State, territorial, and tribal governments have a responsibility to manage their jurisdiction s finances and ensure solvency. During a crisis affecting the economy, maintaining confidence in economic and financial institutions is critical at every level of government. Banking and Securities, Budget, Community and Economic Development, Labor and Industry, Revenue, Treasury 59

61 The following pages are being included as job descriptions and a case study for possible positions that can/may be created in the event of a creation/activation of this guidance document. These can be removed should it be determined that they are not needed/required. Thanks to the Luzerne County Disaster Recovery Coalition for providing this information. 60

62 APPENDIX D: POSITION DESCRIPTION EXAMPLES: Case Manager, Long-Term Disaster Recovery QUALIFICATIONS: Bachelor s degree with two years experience providing direct client service required. Experience, compensated or as an intern, working with disaster recovery, community action programs designed to assist individuals or families, and collaboration with other community providers required. Good community networking skills, public speaking skills and written and oral communication skills required. Familiarity with personal computer wordprocessing and databases preferred. Valid driver s license, and access to a motor vehicle to carry out job duties. CLASSIFICATION: Reference employment letter for further details on position, including exempt or non-exempt status. CLEARANCES REQUIRED: At point of hire, and periodically thereafter, able to secure the Pennsylvania State Police background clearance, the Pennsylvania Child Abuse History clearance, and FBI clearance. PHYSICAL REQUIREMENTS: Ability to lift 10 pounds. Able to bend, twist and turn. Able to sit for 6-7 hours/day. Able to view computer screen and input data. Vision ability to include close vision, depth perception and ability to adjust focus. Ability to drive motor vehicle. Ability to navigate stairs. GENERAL DUTIES: This case management position is responsible to deliver high quality, professional case management services, within the Long-Term Disaster recovery framework. Regular and predictable attendance is an essential function of this position. Under the direction of the Help Line Director, the Case Manager will have the following specific responsibilities: I. CLIENTS a) Have full knowledge of the agency's functions and services. b) Provide targeted case management services, to include assessment of need, eligibility determination for a variety of programs, and when applicable supportive counseling, to individuals and families. c) Have a defined knowledge of available relief organizations, their program guidelines, and services available in order to establish individualized client action plans. d) Have knowledge of services and resources within the community so as to make appropriate referrals to supplement the resources of the disaster relief organizations. e) Maintain high standards of professionalism including a commitment to protecting client confidentiality at all times. f) Interface with all involved service providers to assure the continuity and quality of services provided. g) Maintain accurate client service records, to include reporting data needed to complete the Long-Term Disaster Recovery Program quality assurance and outcomes reports. h) Participate in on-call after hours coverage for crisis and emergent situations effecting 61

63 clients of the Long-Term Disaster Recovery Program. i) Successfully complete training in service interventions to include, but not limited to, Case Management Training through Lutheran Services. II. COMMUNITY a) Serve on relevant community boards and committees concerned with disaster recovery/response issues, and communicate and facilitate the FSAWV service mission. b) Liaise with provider networks and the Long-Term Disaster Recovery Coalition of Luzerne County to identify marketing best practices, service gaps, and available resources. c) Represent FSAWV, and the Long-Term Recovery Program in selected public relations and public education activities. d) Develop and maintain statistical reports that will provide FSAWV and other cooperating community agencies with sufficient information to assess social problems and plan appropriate service. e) Participate in community events such as health fairs, advocacy, and fundraising in support of the Long-Term Recovery service mission. 62

64 JOB TITLE: PROJECT COORDINATOR - CLEANUP AND REBUILDING SUPERVISOR: Depending upon project. SUPERVISES: Staff will vary depending upon project. HOURS: Temporary, part-time, variable. Must be flexible and available many weekends CLEARANCES REQUIRED: Able to secure the Pennsylvania State Police background clearance, the Pennsylvania Child Abuse History clearance, and FBI clearance. PHYSICAL REQUIREMENTS: Able to lift 10 pounds. Able to bend, twist and turn. Able to drive motor vehicle and has ready access to such. Able to climb stairs. Able to view computer screen and input data. SUMMARY OF WORK: The Project Coordinator oversees assessment of physical damages, planning, and delegation of work for cleanup and rebuilding of residential property affected by disaster. The Project Coordinator works in tandem with the Case Manager and Volunteer Coordinator and may oversee one or more Site Managers. ESSENTIAL FUNCTIONS: 1. Transportation. Ability to commute to worksites, meetings, office, etc. using valid driver s license and current insurance coverage for vehicle used. 2. Ability to effectively communicate with others, including ability to receive and interpret both verbal and written communication. 3. Ability to organize and coordinate activities with property owners, volunteers, and staff. 4. Ability to use phone and computer for communication and computer to track statistics on work needed and done. 5. Ability to adapt to changing situations. 6. Ability to assess and estimate needed repairs for a dwelling to be habitable, safe, sanitary and secure. RESPONSIBILITIES: 1. Receive case assignments from Case Manager and reports back to the same, keeping the Director of Case Management informed, as well. 2. Organize and maintains records. 3. Help to ensure that the family served is respected and that its needs and desires remain foremost in the process, while, at the same time, work undertaken remains within mission statement of the DRCLC. 4. Give assignments to and oversee the work of those coordinating Materials and Equipment, Assessors, Site Supervisors, and Volunteer Work Teams. Coordinates assignments for volunteers with Volunteer Coordinator. 63

65 5. Ensure that a Recovery Construction Plan is made for each family/property, including plans for permits, code compliance, inspections, and subcontractors. 6. Ensure that a Home Owners Agreement is drawn up with and signed by the family for specific services is to be performed by volunteers, including who will provide what material and other resources and when. 7. Ensure that each family has continuous input into the planning and implementation of the cleanup and rebuilding process and is kept up to date on what is happening and planned. 8. Authorize purchase of materials approved by Unmet Needs Committee Disaster Recovery Coordinator for reconstruction, and through those coordinating the site and materials and equipment, sees that materials needed are available when volunteers come. 9. Oversee coordination of the logistical and construction aspects of work groups, working with the Volunteer Coordinator. 10. Oversee training of volunteers, including safety procedures. coordinate this with Volunteer Coordinator 11. Oversee support of volunteers in their efforts, providing enough supervision to enable them to do their best and to maximize their time and efforts, while allowing them room to grow and organize themselves. Establish and clarify specific areas of restoration and work assignments, safety regulations and procedures that must be followed, and quality of work expected. 12. Assist with hands on construction duties as needed. 13. Attend meetings and contributes to the team of Case Management and other Coordinators, sharing ideas, reporting on plans and progress, etc. striving to support the entire response. 14. Perform other duties as assigned. MINIMUM TRAINING AND EXPERIENCE: 1. Extensive experience in all aspects of residential construction and in organizing work and work groups. 2. Experience and commitment to obtain and follow current regulations, codes, and safety procedures. 3. Familiarity and skill in using computer for data management and . 64

66 JOB TITLE: SITE MANAGER SUPERVISOR: PROJECT COORDINATOR CLEANUP AND REBUILDING SUPERVISES: VOLUNTEER WORK TEAMS SUMMARY OF WORK: In conjunction with the Project Coordinator and Volunteer Coordinator, supervises work teams at specific work sites as they are engaged in the cleanup and rebuilding of residential property affected by disaster, in this case, homes damaged by flooding and heavy rains from Hurricane Irene, Tropical Storm Lee and flooding of Fall ESSENTIAL FUNCTIONS: 1. Transportation. Ability to commute to worksites, meetings, office, etc. using valid driver s license and current insurance coverage for vehicle used. 2. Ability to effectively communicate with others, including ability to receive and interpret both verbal and written communication. 3. Ability to organize and coordinate activities with property owners, volunteers and staff. 4. Ability to use phone and computer for communication and computer to track statistics on work needed and done. 5. Ability to adapt to changing situations. RESPONSIBILITIES 1. Receive case assignments from Project Coordinator and reports back to the same. 2. Review the Recovery Construction Plan and Homeowners Agreement with the Project Coordinator, the family, the Volunteer Coordinator and the Case Manager. Clarify specific services to be performed by volunteers and who will provide what material and when. Continue to communicate and coordinate with the family to ensure continuous input into the planning and implementation process. 3. Work with Project Coordinator to make sure materials are available when needed. 4. Coordinate work of volunteer groups, by a) providing orientation and reviewing safety precautions, b) establishing specific areas and tasks for restoration, c) assigning specific work, following safety regulations and procedures, d) teaching skills as needed, e) and supervising quality of work. 5. Perform hands on construction duties as needed. 6. Organize and maintain records 7. Help to ensure that the family served is respected and that its needs and desires remain foremost in the process, while, at the same time, work undertaken remains within the mission statement of the..(name of organization.) 65

67 8. Perform other duties as assigned. MINIMUM TRAINING AND EXPERIENCE: 1. Experience in residential construction and organizing work and work groups. 2. Experience and commitment to obtain and follow current regulations, codes, and safety procedures. 3. Familiarity and skill in using computer for data management and . 66

68 JOB TITLE: VOLUNTEER COORDINATOR SUPERVISOR: HOURS: TEMPORARY, PART-TIME, VARIABLE. MUST BE FLEXIBLE AND AVAILABLE MANY WEEKENDS. WILLING TO BE IN CONTACT WITH VOLUNTEERS AND STAFF DURING DAYTIME AND EVENING HOURS. SUMMARY OF WORK: In conjunction with the Project Coordinator, Site Mangers and staff, enlist, train, schedule and supervise volunteers to assist with preparation for and response to disasters. CLEARANCES REQUIRED: Able to secure the Pennsylvania State Police background clearance, the Pennsylvania Child Abuse History clearance, and FBI clearance. PHYSICAL REQUIREMENTS: Able to lift 10 pounds. Able to bend, twist and turn. Able to drive motor vehicle and has ready access to such. Able to climb stairs. Able to view computer screen and input data. Able to use cell phone and has access to the same. ESSENTIAL FUNCTIONS: 1. Transportation. Ability to commute to worksites, meetings, office, etc. 2. Ability to effectively communicate with others, including ability to receive and interpret both verbal and written communication. 3. Ability to organize and coordinate activities with property owners, volunteers, and staff. 4. Ability to use phone and computer for communication and computer to track statistics on work needed and done. 5. Adaptability to changing situations. RESPONSIBILITIES: 1. Receive assignments from (position) and report to the same. 2. Oversee enlistment efforts and assist with the training of volunteers. 3. Actively participate in staff meetings. 4. Coordinate use of volunteers on specific projects. When using volunteers on properties, coordinate this with Project Coordinator, Case Manager, and Site Supervisor. 5. Maintain regular contact with (position) and, on occasion directly with (organization) to share ideas, updates and support, such as needs for additional programs, support groups, counseling, etc. 6. Oversee tracking of volunteers and provision of information for reports. 67

69 7. Provide a welcoming atmosphere for volunteers and an introduction to the services provided for clients, helping volunteers understand the impact of disaster and the importance and the boundaries of our services, as well as expected safety procedures. 8. Support the volunteers in their efforts, providing enough supervision to enable them to do their best and to maximize their time and efforts, while allowing them room to grow and organize themselves. Establish and clarify specific areas of restoration and work assignments, safety regulations and procedures that must be followed, and quality of work expected. 9. Ensure that volunteers understand that they will be supervised by a Site Coordinator and that the Site Supervisor is following a Homeowner s Agreement which specifies services to be performed by volunteers and who will provide what material and when. 10. Help to ensure that the persons served are respected and that their needs and desires remain foremost in the process, while, at the same time, that work undertaken remains within mission statement of (organization) 11. When instructed to do so, authorize purchase of materials for reconstruction approved by (organization) and see that materials needed are available when volunteers come. (e.g. water, Tyvek suits, masks) 12. Perform other duties as assigned. MINIMUM TRAINING AND EXPERIENCE: 1. Experience in organizing and tracking work and work groups. 2. Experience and commitment to following current regulations, codes, and safety procedures. 3. Maintain current, valid driver s license 4. Familiarity and skill in using computer for and for tracking data. 68

70 LUZERNE COUNTY CASE STUDY Program Summary The program faced considerable initial start-up obstacles, resultant from Luzerne County not having a formalized long-term recovery unit in the recent history, if ever. Creation of Case Management job descriptions, advertising efforts, interviewing, and candidate selection chewed valuable time away from an initial long-term response. Through the guiding collaboration of the United Methodist Ministries, the Lutheran Ministries, the Presbytery of Lackawanna County, and FEMA, the local agencies tied to the Luzerne County Disaster Recovery Coalition were able to formalize a management structure and push through the initial growing pains. We were able to locate an individual with both case management experience and extensive disaster response accomplishments. That individual was only able to work part-time, but his efforts soon demonstrated incredible organization and efficiency. While we did hire an additional part-time case manager, that position simply proved to be unnecessary. We have not looked back since. We were fortunate to collaborate with the Lackawanna Presbytery to hire as an independent contractor a Volunteer Coordinator, who, as demonstrated below, managed to coordinate volunteers from as far away as Seattle, WA. Likewise, through our Case Managers collaboration with the United Methodist Ministries, we were able to utilize a Project/Construction Coordinator through UMCOR, in addition to accessing local volunteers for project coordination. The fiscal prudence and collaborative nature of our Coalition was demonstrated in other areas. By connecting our disaster clients to other local funding sources, the Case Manager was able to obtain nearly $88,000 in services that otherwise would have been left to the expense of the Coalition. These funds, while noted in the attached fiscal report, were provided directly to the pre-approved construction contractor and were noted channeled through the Coalition, even though our application on behalf of the clients procured the money. In addition, the Coalition was able to procure two tractor trailers full of reconstruction materials to be used throughout Northeastern Pennsylvania (we are, however, unable to parcel out how many items and of what value were used specifically in Luzerne County). We were also able to obtain 5,000 square feet of storage space as an in-kind donation from Cal-Star Industries for building materials and supplies, which we share with Wyoming County s long-term recovery unit. The Coalition s fiscal prudence is also demonstrated through the use of volunteers for the muck/gut and deconstruction/construction tasks. The value of volunteer hours, using the 2011 RSVP rate is currently at $303, for our efforts. This fiscal prudence led to program funds being underspent, while outcomes were achieved. In addition to the activities listed below, the Coalition was able to develop and implement a website to provide information to the community and help coordinate organizational efforts. The web-site and logo design were developed as a Marketing Class project of students at Misericordia University, saving, once again, the coalition thousands of dollars. The site can be visited at thedrclc.org. 69

71 Measureable Outcome: The proposal provided for service to flood affected families over a two year period. A second outcome was to create a sustainable structure to provide long-term disaster response for Luzerne County, precluding critical time-consuming ramp-up of such efforts. A tertiary goal is to establish case management activities that would provide enhanced access to local resources for disaster assistance. Goal 1: families to be served. Through July 31, 2013, sixty-seven (67) cases have been completed, meaning requested assistance was provided. The number does not include cases that were closed due to requests for inappropriate assistance or non-compliant applicants. At present, we have no cases open across Luzerne County. A work list of completed tasks for each household is attached. Goal 2: The Luzerne County Disaster Recovery Coalition is comprised of 24 different organizations. Weekly meetings have been held over the past 21 months, with regular representation from 12 of the entities. Attendance at the weekly meetings has been consistent at people. A separate VOAD (Volunteers Organized to Assist Disasters) has been formed from the group with the express purpose of assuring long-term sustainability. Formal structure is being implemented. Goal 3: Access to other available local resources has been demonstrated through the acquisition of over $87,000 in services from the Commission on Economic Opportunity ($18,000) and NeighborWorks ($69,000). Case Management Activities: Callouts PHASE I (through July 25, 2012): FEMA provided the DRCLC with a list of homes that met the criteria established by the DRCLC for initial help. These homes sustained over $11,000 in damages, homeowner was age 60+ or disabled. Calls were made to homeowners in Berwick, Dallas, Drums, Duryea, Exeter, Exeter Twp., Hanover Twp., Harveys Lake, Hunlock Creek, Jenkins Twp., Mocanaqua, Nanticoke, Nescopeck, Pittston, Pittston Twp., Plains Twp. Plymouth, Plymouth Twp., Shavertown, Shickshinny, Swoyersville, Shickshinny, Wapwallopen, Wilkes Barre, West Pittston and Wyoming. 308 homes were identified according to our criteria, calls were made to all on the list. 239 homeowners completed a quick survey of needs to see if the DRCLC could be of assistance. 70

72 119 homeowners had completed repairs or did not need further assistance. 69 homeowners either did not respond to DRCLC calls or the contact information provided was no longer any good. 120 homeowners remained on our potential list of homes needing assistance. PHASE 2 (through December 19, 2012) Calls made to an additional 99 of 134 homeowners provided through the FEMA list. Of these, 84 homeowners have already completed work and require nor request further assistance. 8 homeowners had messages left, but no return calls were received. 4 homeowners had disconnected lines with no forwarding telephone number. Phase 2 eligibility requirements include: Age 60 + with damage less than $11,000 or Under 60 with damage over $11,000. Failed FEMA income test required for any age group. Volunteers 754 volunteers have been registered by the DRCLC to assist homeowners in their recovery efforts. Many local volunteers have helped in the recovery efforts as well as volunteers from; Apollo, Beaver, Butler, Camp Hill, Clarion, Export, Lansdale, Philadelphia, Pittsburgh, Punxutawaney, and West Middlesex in Pennsylvania. Out of state volunteers came from some of the following areas; Boston, MA, Caldwell, NJ, Chicago IL, Findlay, OH, Greensboro, NC, Huntsville AL, Modesto, CA, Seattle, WA, Tazewell, VA, Washingtonville, NY, Westminster, MD and Youngstown, OH. Volunteer Hours total 16,531 through March 31, 2014 Value of volunteer hours, calculated on the 2011 AARP established value rate of $20.51/hour, is $339, Cases 67 homes have had tasks/projects completed through July 31, These projects include variety of tasks including but not exhaustive from muck/gut to drywall, insulation, spackling, accessibility ramp, and cabinet installation. The following are the homes that the DRCLC have opened a file to work on. These cases were identified by callouts, municipal officials, social service and religious organizations and self referrals. Completed Cases Homes that have been repaired within the ability and resources of the DRCLC: 67 Completed 9 Duryea 71

73 1 Exeter 4 West Nanticoke 1 Mocanaqua 3 Jenkins Township 15 Plains Township 3 Hunlock Township 1 Hanover Twp 8 Shickshinny 1 Harvey s Lake 18 West Pittston 2 Wapwallopen 1 Wilkes-Barre Township The Following Individuals/families have cases/ projects that were worked on by the various volunteer teams and the requested tasks have been completed. 1. widow 65,THU, Mitigated the mold from second floor bedrooms, front and back bedroom and stairway closet. Cleaned out the mud from basement. Yet to be done depending upon funding :Put up new insulation, drywall, and install bead.( Back in home) 2. 44, unemployed,1 son in home, Finished installing carpeting and molding that the resident had already has secured.( Living in home) single male, Debris removal from yard, referral to Housing authority. Debris removal completed on 3/24/12, referral to Luzerne County Housing Authority has been completed and has been accepted for an efficiency within the next 30 days.home condemmed and now living with relative. May 24,2012 (living in highrise) Home bought out and demolished year old couple. The home was mud and gutted to mitigate the spread of mold spores in the community. Project was completed week of April 20, year old widow Wind and water damage to basement and back door. Volunteers mitigated mold and replaced door ( Back in home) 6. separated male 58 completed muck & gut first floor of home and mold mitigated( Living in home) House fire in October 2012 Residing in a travel trailer 7. married couple 47 grandmother 80 daughter 22, 4 persons in home,, finished hanging drywall on 10 foot ceiling and walls, spackling and sanding( Back in home) year old couple adult daughter and nephew with stage four cancer Muck & gutted mold mitigated from spreading in the community completed May 8,2012(Home on Buy out list) year old single woman Muck and Gut and mold mitigation to prevent spores from spreading in the community completed May 10,2012 ( Home on buy out list) year old couple, THU home was gutted, mold mitigated drywall installed,debris removed walls painted (Back in home, Mr S died before returning to home) year old widow removed mud and debris from basement, installed toilet and vanity, put down linoleum floor in bathroom and kitchen and painted livingroom, built handicapped ramp (Back in home) year old couple 2 children muck & gut home partially completed stopped at homeowners request( On buy out list) year old handicapped female with handicapped son finished sanding railing finished basement windows,installed toilet second floor, powerwash front porch( Back in home) 72

74 yr old single woman resides in old funeral home remove flood mud from air conditioning unit ( Back in home) & 38 year old couple with 2 children family finish drywall spackling (Back in home) year old woman hearing impaired THU repair bathroom area replacement purchased trailer so she can leave THU (Back in home ) year old male completed back porch railing, finished crown molding in front stairwell,television room and foyer (back in home) year old married couple disabled 2 children transplant recipient finished painting rooms, finished tile floor in laundryroom. (back in home) year old widow THU finished hanging cabinets putting down floors(back in home) year old handicapped married couple THU finished fence and fixed porch roof year old female painted cellar wooden frame, painted iron porch railing,installed indoor/outdoor carpeting on back porch( Back in home) 22. THU 57 year old woman with adult son finished drop ceiling and installing front window( back in home) 23. widow 64 year old THU walls rebuilt spackled sanded (Back in home) year old couple Handicapped couple mitigate for mold, remove remainder of drywall,cabinets and fixtures Year old married couple THU residing with 21 year old daughter in plank home, sanded, finish primer painting putting down flooring (Back in Home) year old male THU finish drywall, sand spackle,livingroom,kitchen, diningroom,foyer (back in home) year old couple with 2 children installed insulation, installed drywall, spackled, sanded applied first coat primer paint( Back in home) year old widow insulation, rebuilt porch, drywall, install flooring, sand, spackle, apply primer paint, hang cabinets Back in home) year old widower THU spackle, sand, year old muck and gut home mitigate for mold (BUY OUT) year old male father of 2 Plains THU modular double wide, (BUY OUT) year old handicapped separated male, plank house, individual is selling house as is. No further services requested year old female, muck and gut walls and kitchen cabinets remove debris from home, mitigate for mold(living elsewhere) 34. married couple THU 2 children put down floor, apply primer paint. Hang kitchen cabinets( Back in home) year old disabled male,, rebuilt with insurance, 2 children, installed insulation secured from CEO grant ( Back in home) year old handicapped female THU, install insulation, drywall,spackle, sand (client took R&R in Las Vegas after assault by tenant) No return date given year old married female family of 4 water damage to bathroom and kitchen, floor in bathroom collapsing year old male family of 4.home gutted and mitigated for mold/rental property also gutted. Put home up for sale year old female,, home basement carpeting damaged, laundry room damaged needed drywall in basement laundryroom (Back in home) year old, Muck and gut home family beginning to rebuild 73

75 year old male home completed, oil/kerosene smell in home.referred to agency dealing with contamination/oil smells and spills ( Back in home) year old male, living with 80 year old mother, removal of flood damaged debris from large wooden shed damaged by the flooding (back in home) year old male home and basement gutted furnace damaged on buyout list year old male with 88 year old mother, home is almost completed, wanted help with rental property that had damage in basement and with chimney falling down year old male, home damaged floors damaged daughter owns home, is on buyout list doesn t want anything done to house year old female, and husband, home gutted, flooded furniture,drywall, appliances removed from home,wants siding for home year old male, flooded basement,needs carpeting removed year old female, home flooded,needs new doors installed, needs carpeting and a new computer 49. divorced male THU mitigated mold, gutted home, installed insulation, hung drywall, spackled Contractor will finish home year old single male THU new beams in livingroom, drywalled home, installed flooring, primer paint (back in home) year old couple 2 THU s 5 people in home hang drywall, install flooring, hang cabinets,install bathroom fixtures year old couple, THU spackle walls on first floor, sand,add primer paint hang cabinets install bathroom vanity and fixtures 53. married couple 66 +, THU sand add one primer coat in bathroom drywall ceiling or install drop ceiling year old handicapped female THU gut basement, install insulation, drywall spackle, sand primer paint (failed to comply with FEMA guidelines) year old handicapped couple, gutted home, needs electrical, insulation, drywall spackle, sand and add corner bead year old single male, drywall, den and livingroom, spackle,sand both rooms, add primer paint to both rooms year old couple at Harvey s Lake clean up cellar, drywall, livingroom ceiling damaged by water year old male, married couple. THU West Pittston, handicapped child. Applied primer paint, drywall house, installed toilet on first floor. Install cabinets year old married couple. Family of 4. THU Exeter repaired concrete pads moved trailer installed on new foundation year old divorced male. THU Shickshinny. Cleaned out debris, filled garage before new pre-fab home was built on property year old married couple. THU Exeter. Home destroyed. Repairing mobile home with new windows, new hot water hear, and new furnace year old female, West Pittston. Installed front and rear doors, installed sub-flooring, carpeting, and kitchen cabinets year old couple with child. Duryea. Installed drywall, spackle, install window frames, sand, and apply primer paint. 74

76 year old with one adult. THU Hanover. Lay sub-flooring and floating floor, install drop ceiling in bathroom, spackle bathroom, sand & patch wall in living-room and apply primer paint year old divorced female, mother of two Mountaintop, Modular home destroyed, used home purchased by family, needed windows, DRCLC replaced the windows year old couple, with several children, home destroyed in Plains, bought a used double wide, moved it to Hunlocks Creek,needed a new roof, DRCLC paid a contractor to put on a new roof year old at Hunlocks Creek. Mucking, gutting and mitigating for mold. Built a new back set of steps, installing subflooring throughout the first floor, putting in insulation and drywall on the first floor of the home in six rooms and began spackling the drywall. Installed interior doors,lower kitchen cabinets, painting the ceiling, installed insulation in the basement beams and primer painted the walls in every room. Finished staining the interior steps, installing insulation around the plumbing and painting the front steps. Neighborworks grant paid for the electrical work to be completed, and the DRCLC paid for a plumber to do the plumbing. Finished the installation of the interior doors, fix broken windows and install the remainder of kitchen cabinet. The Disaster Recovery Coalition of Luzerne County has worked diligently with other funding sources to accomplish its prodigious accomplishments and supplement services to homeowners. For example, the Case Management unit of DRC-LC accessed resources through the Commission on Economic Opportunity for 12 homeowners for a total of $18,295. Likewise, $68,900 was accessed for 12 homeowners through the Neighborworks Grant of the Scranton Diocese. July 2013 through December 2013 Activities: The Coalition began a new phase by harvesting items, with the approval of FEMA, that had been installed in homes where the homeowner later opted for the FEMA Buyout. Carpenter's Calling spent 2 full days harvesting the items from the home in the 'Patch'. They harvested kitchen cabinets, internal and external doors, furnace, hot water heater, light fixtures, fans, windows, appliances, sinks, and bathroom vanities. An enclosed 30 foot trailer was filled with harvested items. Items will be taken to Resden, MD, which was severely damaged by Hurricane Sandy in A tool trailer was purchased by the Presbytery of Lackawanna County and was renovated by the West Side Vocational Technical School. Tools for future disaster response were purchased and installed. The Coalition also participated in a video production by the Synod of the Trinity (serving Pennsylvania and West Virginia) of the Presbyterian Church of the USA. The video will be used to show how faith based communities can help during disaster recovery. A late request for assistance came to the coalition for an elderly couple living in Duryea. The couple did not fail the income test and were thus not part of the initial targeted groups. Case management arranged for an appraisal of work needed, and the information was turned over to 75

77 the Unmet Needs Committee. Committee will pay for half of the appraisal to repair damage to the foundation. Work to commence in the Spring of The Coalition continues to meet to maintain the important network it has formed. Meetings are quarterly and will continue. Current balance of funds is at $71,000, which will be used to jump start response to the next disaster. 76

78 Members of the Disaster Recovery Coalition of Luzerne County 77

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