THE FRANCHISE OPPORTUNITY

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1 THE FRANCHISE OPPORTUNITY

2 BRAND EXPERTISE Pillar To Post is North America s leading and largest home inspection company. For twenty years, Pillar To Post has brought innovation, professionalism and service to new heights in the home inspection industry. Every day, Pillar To Post franchise owners are helping people to buy and live in their home with confidence and peace of mind, and are adding to the reputation of the Pillar To Post brand. Since 1994, Pillar To Post has completed millions of home inspections, building unparalleled expertise in home inspection and in franchise owner success. Pillar To Post is part of FirstService Brands, a leader in franchised property services. BRAND RELEVANCE Over 80% of all home sales involve a home inspection, and with more than 5 million home sales recorded in North America in the past year there continues to be tremendous business growth opportunity for Pillar To Post and our franchise owners. Why Pillar To Post May Be Your Next Home A Pillar To Post franchise is an excellent opportunity for qualified individuals seeking to own a business that provides a good income, has low risk, affords a good lifestyle, and has the potential to build real wealth. Pillar To Post offers all of this and more. A thriving industry Scheduling flexibility Low overhead Home-based Health insurance program Recognized as the number one brand name in the industry The Pillar To Post Home Inspector The name says it all. As a Pillar To Post Home Inspector you are the brand. With Pillar To Post training, marketing and support, you become a proven and trusted advisor in the real estate process. The reputation you build with real estate professionals, home buyers, home sellers and home owners is the foundations of success. Pillar To Post is committed to continuously building the knowledge, skills, tools and services to position you as the bedrock of the brand.

3 BRAND PRIDE Part of the reason I chose Pillar To Post is that I felt that they were going to give me the wherewithal to succeed. I do not hesitate in making the statement that they have provided me with every bit of expertise, training, support and logistical information that I ve needed to make my business a success. Chuck Stanton Franchise Owner since 2006 Houston, TX Now that I have my own business with Pillar To Post I have the freedom to control my schedule and spend more time with my family. The name Pillar To Post, being well known in the industry, helps my confidence finding new clients. The tools that Pillar To Post supplies are proven in the industry and have helped me considerably to get my business moving in the direction that I want it to. Paul McDowell Franchise Owner since 2010 Pinal County, AZ I decided to become a Pillar To Post franchise owner when I was looking to make a career change, and my experience has been great. When I made the decision to expand my business, Pillar To Post was there to support me all the way. We re seen as the experts and the people to go to. Wayne DeJong Franchise Owner since 1997 Vancouver, BC Pillar To Post provided a solid foundation for my business through fundamental building blocks, including an in-depth training program, post-training support, and strong brand name recognition. Going it alone as an independent would never have resulted in the first year success I achieved. My investment in Pillar To Post has resulted in an exceptionally positive return with substantial rewards and a quality of life I frankly had not envisioned. Kevin Dougherty Franchise Owner since 2011 McLean, VA

4 BRAND DIFFERENCE Initial Training and Start Up The Pillar To Post Initial Training and Startup program helps you gain the knowledge, skill and confidence to do great home inspections and successfully build your business. The innovative Foundations For Success program is focused entirely on your success and provides technical training, business startup and operations and marketing and sales training. Foundations For Success is unique to Pillar To Post and is delivered through in-class and in-field training, as well as through a personal business coach dedicated to your successful start up and support. After training, you ll not only be prepared to inspect homes you ll be ready to run your business. Ongoing Support to Successfully Operate and Build Your Business Your success as a Pillar To Post franchise owner is our number one goal. You are in business for yourself, but not by yourself. You will enjoy industry leading marketing programs to build your customer base, dedicated and personal support to run your business and innovative, easy to use technology and ongoing training to deliver a brilliant customer experience and evolve your business. Pillar To Post is focused on long lasting, mutually rewarding partnerships with our franchise owners. Marketing Industry leading marketing tools and programs Preferred status with leading real estate companies Structured campaigns to grow your customer base Net Promoter Score and Voice of the Customer measurement and feedback to help you grow and improve your business Digital Marketing websites and social media Operations Dedicated regional business coach Peer-to-Peer networking and support - Twice per year regional meetings - Annual Super Session conference Added services to grow revenue Technology User friendly, proprietary inspection software - On-site electronic delivery of inspection reports at the time of the inspection In-house technical and computer support Dedicated, proprietary Customer Care and Booking Center fully integrated into your business

5 BRAND INTEGRITY Is Pillar To Post a good fit for you? You have much to consider as you seek a new entrepreneurial opportunity for yourself. Over nearly twenty years of experience, we ve found that many of our highest performing franchise owners have specific personal attributes that help them succeed. These franchise owners are: Willing to be in control of their success Naturally curious and detail oriented Energetic about their work Enthusiastic, with a positive outlook on life Results oriented and enjoy helping people The Discovery Process Because Pillar To Post provides a franchise owner with an operating and marketing system that has been proven successful over time, we want to know that you are able to follow a process. Your personality, goals and motivations all play a part in your success as a Pillar To Post franchise owner, and the goal is to build a long term, prosperous relationship. The structured discovery process you are embarking on will help both you and Pillar To Post discover if our business model is the best fit for you. Your recruitment director will assist you with all of your questions and have many to ask you as well. For additional information about the Pillar To Post franchise opportunity, please contact us. Gordon Williams (416) Gordon.Williams@pillartopost.com

6 Veterans Transition Franchise Initiative Pillar To Post, Inc. pillartopost.com