U.S. Department of Housing and Urban Development Office of Public and Indian Housing. Annual Plan for Fiscal Year Beginning 10/2013

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1 U.S. Department of Housing and Urban Development Office of Public and Indian Housing PHA Plans Annual Plan for Fiscal Year Beginning 10/2013 Full Version 06/2013 NOTE: THIS PHA PLANS TEMPLATE (HUD 50075) IS TO BE COMPLETED IN ACCORDANCE WITH INSTRUCTIONS LOCATED IN APPLICABLE PIH NOTICES

2 PHA Plan Agency Identification PHA Name: Housing Authority of New Orleans PHA Number: LA 001 PHA Fiscal Year Beginning: (10/2013) PHA Programs Administered: Public Housing and Section 8 Section 8 Only Public Housing Only Number of public housing units: 3,455 Number of S8 units: Number of public housing units: Number of S8 units: 17,500 PHA Consortia: (check box if submitting a joint PHA Plan and complete table) Participating PHAs PHA Code Program(s) Included in the Consortium Programs Not in the Consortium # of Units Each Program Participating PHA 1: Participating PHA 2: Participating PHA 3: Public Access to Information Information regarding any activities outlined in this plan can be obtained by contacting: (select all that apply) Main administrative office of the PHA PHA development management offices PHA local offices Display Locations for PHA Plans and Supporting Documents The PHA Plans (including attachments) are available for public inspection at: (select all that apply) Main administrative office of the PHA PHA development management offices PHA local offices Main administrative office of the local government Main administrative office of the County government Main administrative office of the State government Public library PHA website Other (list below) Please see full listing of locations on the following page: PHA Identification Section, Page 1 form HUD (03/2006)

3 Central Office - Housing Authority of New Orleans, 4100 Touro St., New Orleans, LA B.W. Cooper Earhart Blvd., New Orleans, LA Marrero Commons Martin Luther King Jr. Blvd., New Orleans, LA Harmony Oaks Washington Ave., New Orleans, LA Columbia Parc Milton St., New Orleans, LA Faubourg Lafitte Lafitte St., New Orleans, LA River Garden Felicity St., New Orleans, LA Abundance Square / Treasure Village Desire Pkwy., New Orleans, LA Savoy Place Desire Pkwy., New Orleans, LA Guste Simon Bolivar Ave., New Orleans, LA Fischer L. B. Landry St., New Orleans, LA Iberville & Scattered Sites Treme St., New Orleans, LA PHA Plan Supporting Documents are available for inspection at: (select all that apply) Main business office of the PHA 4100 Touro Street, New Orleans, LA PHA development management offices Other (list below) PHA Identification Section, Page 2 form HUD (03/2006)

4 5-YEAR PLAN PHA FISCAL YEARS [24 CFR Part 903.5] A. Mission State the PHA s mission for serving the needs of low-income, very low income, and extremely low-income families in the PHA s jurisdiction. (select one of the choices below) The mission of the PHA is the same as that of the Department of Housing and Urban Development: To promote adequate and affordable housing, economic opportunity and a suitable living environment free from discrimination. The PHA s mission is: (state mission here) As the Legislature of the State of Louisiana has determined that the availability of decent, safe, affordable housing for low to moderate income citizens is a fundamental state value that creates economic and ethnic diversity and is an essential public function, it is therefore the Mission of the Housing Authority of New Orleans to provide and encourage the development of quality, affordable housing and the preservation of healthy, vibrant neighborhoods for the citizens of New Orleans in a manner that promotes self-sufficiency and economic opportunity. B. Goals The goals and objectives listed below are derived from HUD s strategic Goals and Objectives and those emphasized in recent legislation. PHAs may select any of these goals and objectives as their own, or identify other goals and/or objectives. Whether selecting the HUD-suggested objectives or their own, PHAS ARE STRONGLY ENCOURAGED TO IDENTIFY QUANTIFIABLE MEASURES OF SUCCESS IN REACHING THEIR OBJECTIVES OVER THE COURSE OF THE 5 YEARS. (Quantifiable measures would include targets such as: numbers of families served or PHAS scores achieved.) PHAs should identify these measures in the spaces to the right of or below the stated objectives. Goal: Restore HANO to full functionality and return it to local governance Objectives: Human Resources: Develop and implement a comprehensive organizational and staffing plan; Develop and implement an ethics program; Develop and implement a performance management system; Develop and implement a recruitment and retention program; and Develop and institute a training program for staff and management. Finance: Develop and implement internal control policies to prevent and detect fraud; Provide comprehensive training to finance staff to correctly account for and report financial transactions; Establish management systems to accurately record and report financial data in a timely manner correct the failures regarding financial management identified in the operational assessment; Monitor HANO s operations to effectively maintain an overall budget process to comply with HUD regulations and other internal and external entities; Rebuild the public trust in the financial integrity of the housing authority of New Orleans; and Develop alternative initiatives for increasing revenues and decreasing expenses. 5-Year Plan Page 1 form HUD (03/2006)

5 Housing Choice Voucher Program: Ensure affordable housing opportunities throughout New Orleans by maximizing utilization of available resources; Ensure that all leased units meet Housing Quality Standards (HQS); Ensure that HCV rents are reasonable in comparison to rents for other unassisted units; Make timely and accurate payments to owners and participants; Complete all recertification s in accordance with SEMAP requirements; Develop and implement internal controls to ensure fair and transparent management of the waiting list and full compliance with applicant selection policies as outlined in HANO's Administrative Plan; Improve HANO's relationship with participating landlords ensuring that owners understand their rights and responsibilities and by providing accurate and timely information and uniform processing of all owner related transactions; Assist families to achieve economic self-sufficiency through effective Family Self-Sufficiency (FSS) and Voucher Homeownership Programs; Submit accurate and timely reports to HUD's Public and Indian Housing Information Center (PIC) and Voucher Management System (VMS); and Ensure active resident participation. Real Estate Planning and Development: Prepare a strategic plan for development, modernization and homeownership programs by June 2011 with a focus on increasing the supply and quality of housing for HANO eligible clients; Prepare a detailed implementation plan that supports the strategic plan to include major development, modernization and homeownership activities, tasks, schedules and budgets by September 2011; Strengthen staff capacity to reduce dependency on consultants through the hiring and training of qualified staff; Implement and monitor standard operating policies and procedures to ensure that staff, projects, budgets, obligations, expenditures, schedules and contracts are properly managed; and Establish and monitor internal control and quality control systems to ensure effective coordination within the department and other HANO departments. Strategic Planning: Develop HANO s public housing agency Annual and 5-Year Plans to effectively meet HUD s requirements and promote consistency with HANO s Recovery Work Plan; Collaborate in developing other ancillary plans and initiatives; and Provide ongoing technical services to other HANO departments to facilitate plan implementation and resource development. Senior Advisor to the Administrative Receiver: Identify the internal policies necessary to meet the goals of HANO, and assess whether those policies adequately address the agency s objectives; Identify and evaluate external legislation, regulations, and policies affecting HANO, and promote changes that will lead to more favorable outcomes for HANO; and Rebuild the ties between the Housing Authority of New Orleans and the City of New Orleans. Asset Management: Provide exceptional services and improved quality of life for HANO residents through the delivery of maintenance and management services in a timely manner; Establish a framework for the comprehensive asset management of HANO s self- managed public housing communities to ensure its long-term viability; Establish an effective system of asset management oversight to ensure the work of private management firms results in improved living conditions for public housing residents; Strengthen utilization OF project-based budgeting protocols and manage each development s expenses within established operating budgets Explore opportunities to increase revenue and reduce operating expenses; 5-Year Plan Page 2 form HUD (03/2006)

6 Address the capital needs of the properties in an efficient, cost-effective and timely manner; Comply with all federal, state and local laws and regulations including asset management principles; and Provide a superior working environment for HANO staff. Security: Develop and implement a security plan to include staffing needs and strategies for deployment of security personnel, equipment and physical changes to properties utilizing Crime Prevention Through Environmental Design (CPTED) concepts; Engage public housing residents and community stakeholders in a community-based approach to providing security services; and Design and implement a comprehensive training program to enhance the capacity of security personne1. Client Services Department: Undertake a comprehensive needs assessment of public housing and housing choice voucher programs participants Develop a resident services plan, with a focus on economic self-sufficiency; Align the organizational structure of the client services function to the objectives outlined in the resident services plan; Develop and implement policies to ensure that developers and third party contractors collaborate with HANO in providing these services to our residents; Identify key service providers and New Orleans government agencies and establish leveraging partnerships and collaboration to benefit HANO clients; Enhance section 3 resident employment opportunities and contracting opportunities of disadvantaged business enterprises (DBEs), women business enterprises (WBEs) and Section 3 businesses; Improve quality of relocation services to residents; Implement training and enforcement of community service requirements; Develop a service delivery plan for Iberville and Scattered Sites; Develop a plan of action to address the needs of resident organizations and provide training to build leadership capacity; oversee and monitor resident council elections; provide regular monthly resident leadership meetings to address citywide leadership issues; and Research and identify resources and grants to assist in providing long-term programs and services. Legal: Assess legal needs of HANO and current status of the legal department workload to determine staffing needed and use of outside counsel; Develop capacity of the legal department to efficiently and effectively handle agency legal needs; Track and monitor the department workload for timely handling of cases, claims, and internal requests for legal assistance; Monitor and ensure compliance with federal, state, and applicable local law with consideration given to mitigating circumstances in the administrative grievance and informal review process in the public housing and voucher program; Develop and implement equitable policies and practices to improve lease compliance and rent collection with the goal of avoiding eviction and ensuring compliance with federal state, and local eviction law; Work with other HANO departments, residents, and other community stakeholders to monitor compliance of private developers and/or private management; Identify, prioritize, and implement active steps in consultation with key stakeholders to affirmatively further fair housing in the public housing and voucher program; Advocate and support policies and initiatives that encourage greater self-sufficiency for public housing residents and voucher participants; The legal department will assist HANO to be more responsive to the needs of staff, residents, community stakeholders, and the general public; and The legal department will prepare HANO for return to local control in consultation with the senior advisor, the city, residents and community stakeholders. Information Technology: Stabilize HANO s hardware, software and telecommunications systems; 5-Year Plan Page 3 form HUD (03/2006)

7 Maximize the use of technology to increase productivity and efficiencies; Develop and implement standards, policies and procedures for all internal and external technology operations; and Ensure information technology staff and HANO software users are sufficiently trained to support HANO business systems. Contracts: Develop and implement agency procurement policies and procedures that are aligned with current HANO business model and internal computer system processes; Foster accountability by creating a transparent and compliant procurement process both internally and externally; Maximize the use of technology to streamline and automate all phases of procurement and contracting process; Enhance Section 3 resident employment opportunities for Disadvantaged Business Enterprises (DBEs), Women Business Enterprises (WBEs) and Section 3-0wned businesses; Establish and improve standards of customer service to both internal customers and external service providers; and Enhance quality and value of goods and services procured by maximizing competition among vendors. Communications: Restore the trust of HANO residents and program participants by actively providing current information regarding the successes of HANO s Recovery Plan; Develop and implement an internal communications plan to create a team environment that fosters trust resulting in a more productive work environment; Develop and implement a clear and consistent mission statement and communications operating strategy for HANO; Develop and implement a plan to restore client, landlord and public confidence in the Housing Choice Voucher program; Develop and implement an outreach plan with Client Services to engage adjacent HANO neighbors to become an active part of the HANO s communities; Develop and implement a plan to provide marketing and outreach to the New Orleans community residents that are on the public housing and HCVP waiting lists; and Develop and maintain HANO s website to be a fresh, rotating, but informative site that adapts to our clientele. 5-Year Plan Page 4 form HUD (03/2006)

8 i. Annual Plan Type: Select which type of Annual Plan the PHA will submit. Standard Plan Troubled Agency Plan Annual PHA Plan PHA Fiscal Year 2014 [24 CFR Part 903.7] ii. Executive Summary of the Annual PHA Plan [24 CFR Part (r)] Provide a brief overview of the information in the Annual Plan, including highlights of major initiatives and discretionary policies the PHA has included in the Annual Plan. In accordance with the Quality Housing and Work Responsibility Act of 1998 (QHWRA) and applicable HUD regulations, the Housing Authority of New Orleans (HANO) has prepared its Annual Public Housing Agency (PHA) Plan for FY beginning October 1, This Annual PHA Plan addresses all elements of the HUD template and describes operations, policies, procedures, and services with regard to the Public Housing and Housing Choice Voucher programs administered by HANO. It also serves as an application to HUD for HANO s FFY 2013 capital funds; describes redevelopment and modernization initiatives; and outlines projected capital fund program budgets for the upcoming five-year period. A detailed Table of Contents and listing of Attachments is provided below: iii. Annual Plan Table of Contents [24 CFR Part (r)] Provide a table of contents for the Annual Plan, including attachments, and a list of supporting documents available for public inspection. Table of Contents Page # Annual Plan i. Executive Summary 1 ii. Table of Contents 1. Housing Needs 5 2. Financial Resources Policies on Eligibility, Selection and Admissions Rent Determination Policies Operations and Management Policies Grievance Procedures Capital Improvement Needs Demolition and Disposition Designation of Housing Conversions of Public Housing Homeownership Community Service Programs Crime and Safety Pets (Inactive for January 1 PHAs) Civil Rights Certifications (included with PHA Plan Certifications) Audit Asset Management Other Information 55 FY 2014 Full Annual Plan Page 1 form HUD (03/2006)

9 Attachments Indicate which attachments are provided by selecting all that apply. Provide the attachment s name (A, B, etc.) in the space to the left of the name of the attachment. Note: If the attachment is provided as a SEPARATE file submission from the PHA Plans file, provide the file name in parentheses in the space to the right of the title. Required Attachments: Deconcentration and Income Mixing (la001a01) FFY 2012 Capital Fund Program Annual Statement (la001b01) Most recent board-approved operating budget (Required Attachment for PHAs that are troubled or at risk of being designated troubled ONLY) (la001c01) List of Resident Advisory Board Members (la001d01) List of Resident Board Members (la001e01) Community Service Description of Implementation (la001f01) Information on Pet Policy (la001g01) Section 8 Homeownership Capacity Statement, if applicable (la001h01) Description of Homeownership Programs, if applicable (la001i01) Optional Attachments: PHA Management Organizational Chart (la001j01) FFY 2013 Capital Fund Program 5 Year Action Plan (la001k01) Public Housing Drug Elimination Program (PHDEP) Plan Comments of Resident Advisory Board or Boards (must be attached if not included in PHA Plan text) (la001l01) Other (List below, providing each attachment name) Violence Against Women Act of 2005 (VAWA) Compliance (la001m01) Capital Fund Performance and Evaluation Report (la001n01) Project Based Voucher Statement (la001o01) Statement of Progress in Meeting HANO s Mission and Goals (la00lp01) HANO Real Estate Planning & Development Narrative FY 2014PHA Plan (la001q01) Supporting Documents Available for Review Indicate which documents are available for public review by placing a mark in the Applicable & On Display column in the appropriate rows. All listed documents must be on display if applicable to the program activities conducted by the PHA. Applicable & On Display * List of Supporting Documents Available for Review Supporting Document PHA Plan Certifications of Compliance with the PHA Plans and Related Regulations *PHA Plan Certifications will be filed upon execution by the HANO Board of Commissioners which is contemplated on or about July 17, 2013 Applicable Plan Component Annual Plans X State/Local Government Certification of Consistency with the Consolidated Plan Fair Housing Documentation: Records reflecting that the PHA has examined its programs or proposed programs, identified any impediments to fair housing choice in those programs, addressed or is addressing Annual Plans Annual Plans FY 2014 Full Annual Plan Page 2 form HUD (03/2006)

10 Applicable & On Display X X List of Supporting Documents Available for Review Supporting Document those impediments in a reasonable fashion in view of the resources available, and worked or is working with local jurisdictions to implement any of the jurisdictions initiatives to affirmatively further fair housing that require the PHA s involvement. Consolidated Plan for the jurisdiction/s in which the PHA is located (which includes the Analysis of Impediments to Fair Housing Choice (AI))) and any additional backup data to support statement of housing needs in the jurisdiction Most recent board-approved operating budget for the public housing program Applicable Plan Component Annual Plan: Housing Needs Annual Plan: Financial Resources; X Public Housing Admissions and (Continued) Occupancy Policy (A&O), which includes the Tenant Selection and Assignment Plan [TSAP] Annual Plan: Eligibility, Selection, and Admissions Policies X X X X X X X X X Not Housing Choice Voucher Program s Administrative Plan Public Housing Deconcentration and Income Mixing Documentation: 1. PHA board certifications of compliance with deconcentration requirements (section 16(a) of the US Housing Act of 1937, as implemented in the 2/18/99 Quality Housing and Work Responsibility Act Initial Guidance; Notice and any further HUD guidance) and 2. Documentation of the required deconcentration and income mixing analysis Public housing rent determination policies, including the methodology for setting public housing flat rents check here if included in the public housing A & O Policy Schedule of flat rents offered at each public housing development check here if included in the public housing A & O Policy Section 8 rent determination (payment standard) policies check here if included in Housing Choice Voucher Program s Administrative Plan Public housing management and maintenance policy documents, including policies for the prevention or eradication of pest infestation (including cockroach infestation) Public housing grievance procedures check here if included in the public housing A & O Policy Section 8 informal review and hearing procedures check here if included in Housing Choice Voucher Program s Administrative Plan The HUD-approved Capital Fund/Comprehensive Grant Program Annual Statement (HUD 52837) for the active grant year Most recent CIAP Budget/Progress Report (HUD 52825) for any active CIAP grant Annual Plan: Eligibility, Selection, and Admissions Policies Annual Plan: Eligibility, Selection, and Admissions Policies Annual Plan: Rent Determination Annual Plan: Rent Determination Annual Plan: Rent Determination Annual Plan: Operations and Maintenance Annual Plan: Grievance Procedures Annual Plan: Grievance Procedures Annual Plan: Capital Needs Annual Plan: Capital Needs FY 2014 Full Annual Plan Page 3 form HUD (03/2006)

11 Applicable & On Display Applicable List of Supporting Documents Available for Review Supporting Document Applicable Plan Component X X X X X X Most recent, approved 5 Year Action Plan for the Capital Fund/Comprehensive Grant Program, if not included as an attachment (provided at PHA option) Approved HOPE VI applications or, if more recent, approved or submitted HOPE VI Revitalization Plans or any other approved proposal for development of public housing Approved or submitted applications for demolition and/or disposition of public housing Approved or submitted applications for designation of public housing (Designated Housing Plans) Approved or submitted assessments of reasonable revitalization of public housing and approved or submitted conversion plans prepared pursuant to section 202 of the 1996 HUD Appropriations Act Approved or submitted public housing homeownership programs/plans Annual Plan: Capital Needs Annual Plan: Capital Needs Annual Plan: Demolition and Disposition Annual Plan: Designation of Public Housing Annual Plan: Conversion of Public Housing Annual Plan: Homeownership X Policies governing any Section 8 Homeownership program check here if included in the Housing Choice Voucher Program s Administrative Plan Any cooperative agreement between the PHA and the TANF agency Annual Plan: Homeownership X Annual Plan: Community Service & Self-Sufficiency X FSS Action Plan/s for public housing and/or Section 8 Annual Plan: Community Service & Self-Sufficiency X Most recent self-sufficiency (ED/SS, TOP or ROSS or other resident services grant) grant program reports Annual Plan: Community Service & Self-Sufficiency X The most recent Public Housing Drug Elimination Program (PHEDEP) semi-annual performance report for any open Annual Plan: Safety and Crime Prevention grant and most recently submitted PHDEP application (PHDEP Plan) X The most recent fiscal year audit of the PHA conducted Annual Plan: Annual Audit under section 5(h)(2) of the U.S. Housing Act of 1937 (42 U. S.C. 1437c(h)), the results of that audit and the PHA s response to any findings X Troubled PHAs: MOA/Recovery Plan Troubled PHAs Other supporting documents (optional) (list individually; use as many lines as necessary) (specify as needed) FY 2014 Full Annual Plan Page 4 form HUD (03/2006)

12 1. Statement of Housing Needs [24 CFR Part (a)] A. Housing Needs of Families in the Jurisdiction/s Served by the PHA Cost-Burdened Renter Households in New Orleans Income Range Moderate Cost Burden Severe Cost Burden All Cost Burden * Percentage of Cost Burdened Renters within Income Group Extremely Low Income (<30% AMI) 1,675 10,585 12,260 70% Very Low Income (30% AMI - 50% AMI) 3,650 5,515 9,165 80% Low Income (50% AMI - 80% AMI) 4,125 1,080 5,205 53% * Cost burden information was not available for 2,330 Extremely Low Income renters, therefore percentage of reported costburdened renters earning less than 30% AMI likely exceeds 70%. Source: HUD CHAS 2012 (using ACS data) Cost-Burdened Owner Households in New Orleans Income Range Moderate Cost Burden Severe Cost Burden All Cost Burden * Percentage of Cost Burdened Owners within Income Group Extremely Low Income (<30% AMI) 985 3,675 4,660 75% Very Low Income (30% AMI - 50% AMI) 1,320 2,170 3,490 61% Low Income (50% AMI - 80% AMI) 2,670 1,800 4,470 48% Moderate Income (80% AMI - 100% AMI) 1, ,535 31% * Cost burden information was not available for 805 Extremely Low Income owners, therefore percentage of reported costburdened owners earning less than 30% AMI likely exceeds 75%. Source: HUD CHAS 2012 (using ACS data) Housing Problems among Disabled Households in New Orleans Renter Owner All Income Range All Disabled Disabled with Housing Problem All Disabled Disabled with Housing Problem All Disabled Disabled with Housing Problem 0-30% AMI 12,370 1,630 1,370 4,425 1, ,795 2,640 2,265 30%-50% AMI 9, ,890 1, ,515 2,285 1,495 50%-80% AMI 8, ,970 1, ,170 2, >80% AMI 14, ,810 3, ,520 4, Total 44,905 4,335 2,625 50,095 7,055 2,755 95,000 11,390 5,380 Source: HUD CHAS 2009 (using ACS data) - *Excludes 650 owners and 5,575 renters without housing problem information. Note: HUD CHAS 2012 not available for this portion of the needs assessment. FY 2014 Full Annual Plan Page 5 form HUD (03/2006)

13 Cost-Burdened Renter Households by Type in New Orleans Renter No Cost % Moderate Cost % Severe Cost % Total % Burden Burden Burden Large family 1,255 5% 625 6% 1,325 8% 3,205 6% Non-family, elderly 2,480 10% 1,525 13% 2,455 14% 6,460 12% Non-family, nonelderly 10,765 44% 4,575 41% 6,670 38% 22,010 41% Small family, 1,170 5% 440 4% 485 3% 2,095 4% elderly Small family, nonelderly 9,015 36% 4,095 36% 6,455 37% 19,565 37% Total 24, % 11, % 17, % 53, % Source: HUD CHAS 2012 (using ACS data) Cost-Burdened Owner Households by Type in New Orleans Owner No Cost % Moderate Cost % Severe Cost % Total % Burden Burden Burden Large family 3,005 8% 515 5% 390 4% 3,910 7% Non-family, elderly 4,720 12% 1,560 16% 2,010 22% 8,290 14% Non-family, nonelderly 6,215 16% 2,330 24% 2,520 27% 11,065 21% Small family, 6,255 16% 1,180 12% 1,060 12% 8,495 14% elderly Small family, nonelderly 18,265 48% 4,230 43% 3,195 35% 25,690 44% Total 38, % 9, % 9, % 57, % Source: HUD CHAS 2012 (using ACS data) Note: The majority of the data captured in the above Statement of Housing Needs was derived from the latest HUD Comprehensive Housing Affordability Strategy (CHAS) which was released in January of Further needs analysis is available in the City of New Orleans Consolidated Plan. FY 2014 Full Annual Plan Page 6 form HUD (03/2006)

14 B. Housing Needs of Families on the Public Housing and Section 8 Tenant- Based Assistance Waiting Lists Note: The total number of Public Housing Waiting List families in the following table represents: the population of displaced pre-katrina public housing families; families on HANO s purged pre-katrina waiting list; and families on HANO s current site based waiting lists. Housing Needs of Families on the Public Housing Waiting List # of families % of total families Annual Turnover Waiting list total 4,145 5% Extremely low income <=30% AMI 2,294 55% Families with children Data not available Elderly families % Families with Disabilities % Race/ethnicity African American Data not available Race/ethnicity - White Data not available Race/ethnicity American Indian Data not available Race/ethnicity Hispanic Data not available Race/ethnicity Race/ethnicity Characteristics by Bedroom Size (Public Housing Only) 1BR % 2 BR 1, % 3 BR % 4 BR % 5 BR 17.41% 5+ BR 0 0% Is the waiting list closed (select one)? No Yes If yes: How long has it been closed (# of months: HANO or its Agents, at their discretion, may open and close the waiting list, but waiting list should not remain open indefinitely without the approval of HANO. When HANO or its Agents open the waiting list, it will be advertised through public notice in the specific newspapers, minority publications and media entities. Location and program for which applications are being accepted in the local paper of record, "minority" newspapers and other media outlets, other nonprofits, community stakeholders, and corresponding website. To reach persons with disabilities, HANO or its Agents will provide separate notice to local organizations representing the interests and needs of the disabled. Does the PHA expect to reopen the list in the PHA Plan year? No Yes (Please see the above notation.) Does the PHA permit specific categories of families onto the waiting list, even if generally closed? No Yes FY 2014 Full Annual Plan Page 7 form HUD (03/2006)

15 Housing Needs of Families on the Waiting List Waiting list type: (select one) Section 8 tenant-based assistance Public Housing Combined Section 8 and Public Housing Public Housing Site-Based or sub-jurisdictional waiting list (optional) If used, identify which development/subjurisdiction: # of families % of total families Annual Turnover Waiting list total 12,110 Extremely low income <=30% AMI Very low income (>30% but <=50% AMI) Low income (>50% but <80% AMI) Families with children Data not available Elderly families % Families with Disabilities % Race/ethnicity African American 11, % Race/ethnicity White % Race/ethnicity American Indian 35 < 1% Race/ethnicity Asian 13 < 1% Race/ethnicity Pacific Islander 2 < 1% Race/ethnicity None Listed 1 < 1% Characteristics by Bedroom Size (Public Housing Only) 1BR Data not available 2 BR Data not available 3 BR Data not available 4 BR Data not available 5 BR Data not available 5+ BR Data not available Is the waiting list closed (select one)? No Yes If yes: How long has it been closed (# of months)? 43 months (Since September 2009) Does the PHA expect to reopen the list in the PHA Plan year? No Yes Does the PHA permit specific categories of families onto the waiting list, even if generally closed? No Yes FY 2014 Full Annual Plan Page 8 form HUD (03/2006)

16 C. Strategy for Addressing Needs Objective 1: Invest in HANO Communities and Neighborhoods Strategies: 1. Concentrate offsite replacement housing around HANO sites 2. Encourage soft-second mortgages to support redevelopment around HANO sites 3. Target resources towards HANO projects located in neighborhoods at risk 4. Work with our community stakeholders to determine the best use for HANO scattered sites Objective 2: Address Identified Housing Needs and Work with Partners to Meet those Needs Strategies: 1. Partner with service providers to support the development of housing for the homeless and permanent supportive housing for those individuals with special needs 2. Provide incentives to landlords participating in the HCV Program to address housing needs 3. Increase the number of handicapped accessible units and elderly units 4. Work with State housing agencies, the City, and other housing funders to target resources towards specific housing need Objective 3: Encourage Mixed Income Communities within HANO Sites and Throughout New Orleans Strategies: 1. Provide incentives to current residents to increase wages and ensure residents are aware of existing selfsufficiency programs 2. Maintain work preferences within HANO sites 3. Establish HANO as a resource for all low income households in need of affordable housing 4. Support the development of a variety of housing types at a range of affordable levels Objective 4: Integrate HANO Residents with the Community Strategies: 1. Utilize facilities operated by the City, School Board and non-profit organizations 2. Partner with local service providers for education, mentoring, health, daycare, etc. 3. Encourage HANO residents to participate in neighborhood organizations and neighborhood residents to use HANO facilities Objective 5: Provide Resources and Develop Partnerships to Foster Self-Sufficiency Strategies: 1. Partner with economic development groups and employers to increase economic opportunity 2. Maximize Section 3 and local hiring for HANO projects and contracts 3. Provide funding to support job training Objective 6: Ensure Agency Remains Fiscally Sound Strategies: 1. Pursue alternative funding sources 2. Combine resources with other local, state and foundation-funded projects 3. Reduce our Scattered Site portfolio 4. Focus on current projects Note: A more detailed discussion of this Strategy may be found in HANO s Strategic Plan for Real Estate Development which is posted on HANO s website at FY 2014 Full Annual Plan Page 9 form HUD (03/2006)

17 2. Statement of Financial Resources [24 CFR Part (b)] List the financial resources that are anticipated to be available to the PHA for the support of Federal public housing and tenant-based Section 8 assistance programs administered by the PHA during the Plan year. Note: the table assumes that Federal public housing or tenant based Section 8 assistance grant funds are expended on eligible purposes; therefore, uses of these funds need not be stated. For other funds, indicate the use for those funds as one of the following categories: public housing operations, public housing capital improvements, public housing safety/security, public housing supportive services, Section 8 tenant-based assistance, Section 8 supportive services or other. FY 2013 Financial Resources Planned Sources and Uses Planned $ Planned Uses 1 Federal Grants (FY 2012 Grants) a) Public Housing Operating Fund $ 11,135,000 b) Capital Fund Program 5,048,031 c) Public Housing Capital Fund - Replacement Housing Factor Funding 14,254,757 d) Annual Contributions for Tenant-Based Assistance (HCV HAP) 126,135,932 e) Annual Contributions for Tenant Based Vouchers all Administrative Fees 9,024,963 2 Prior Year Federal Grants (unobligated funds only) Public Housing Capital Fund 6,617,632 Replacement Housing Factor 31,534,169 3 Public Housing Dwelling Rental Income Tenant Rental Revenue 2,850,000 4 Other Income (list below) Interest Income 10,000 Total sources $206,610,484 FY 2014 Full Annual Plan Page 10 form HUD (03/2006)

18 3. PHA Policies Governing Eligibility, Selection, and Admissions [24 CFR Part (c)] A. Public Housing Exemptions: PHAs that do not administer public housing are not required to complete subcomponent 3A. (1) Eligibility a. When does the PHA verify eligibility for admission to public housing? (select all that apply) When families are within a certain number of being offered a unit: (10) When families are within a certain time of being offered a unit: (state time) Other: (describe) b. Which non-income (screening) factors does the PHA use to establish eligibility for admission to public housing (select all that apply)? Criminal or Drug-related activity Rental history Housekeeping Other (describe) c. Yes No: Does the PHA request criminal records from local law enforcement agencies for screening purposes? d. Yes No: Does the PHA request criminal records from State law enforcement agencies for screening purposes? e. Yes No: Does the PHA access FBI criminal records from the FBI for screening purposes? (either directly or through an NCIC-authorized source) Note: National criminal background searches are conducted through LexisNexis. (2)Waiting List Organization a. Which methods does the PHA plan to use to organize its public housing waiting list (select all that apply) Community-wide list Sub-jurisdictional lists Site-based waiting lists Other (describe) b. Where may interested persons apply for admission to public housing? PHA main administrative office PHA development site management office Other (list below) c. If the PHA plans to operate one or more site-based waiting lists in the coming year, answer each of the following questions; if not, skip to subsection (3) Assignment 1. How many site-based waiting lists will the PHA operate in the coming year? 19 FY 2014 Full Annual Plan Page 11 form HUD (03/2006)

19 2. Yes No: Are any or all of the PHA s site-based waiting lists new for the upcoming year (that is, they are not part of a previously-hud-approved site based waiting list plan)? If yes, how many lists? 1 Guste III 3. Yes No: May families be on more than one list simultaneously If yes, how many lists? Where can interested persons obtain more information about and sign up to be on the sitebased waiting lists (select all that apply)? PHA main administrative office All PHA development management offices Management offices at developments with site-based waiting lists At the development to which they would like to apply Other (list below) (3) Assignment a. How many vacant unit choices are applicants ordinarily given before they fall to the bottom of or are removed from the waiting list? (select one) One Two Three or More b. Yes No: Is this policy consistent across all waiting list types? c. If answer to b is no, list variations for any other than the primary public housing waiting list/s for the PHA: (4) Admissions Preferences a. Income targeting: Yes No: Does the PHA plan to exceed the federal targeting requirements by targeting more than 40% of all new admissions to public housing to families at or below 30% of median area income? b. Transfer policies: In what circumstances will transfers take precedence over new admissions? (list below) Emergencies Overhoused Underhoused Medical justification Administrative reasons determined by the PHA (e.g., to permit modernization work) Resident choice: (state circumstances below) Other: (list below) FY 2014 Full Annual Plan Page 12 form HUD (03/2006)

20 c. Preferences 1. Yes No: Has the PHA established preferences for admission to public housing (other than date and time of application)? (If no is selected, skip to subsection (5) Occupancy) 2. Which of the following admission preferences does the PHA plan to employ in the coming year? (select all that apply from either former Federal preferences or other preferences) Former Federal preferences: Involuntary Displacement (Disaster, Government Action, Action of Housing Owner, Inaccessibility, and Property Disposition) (Applicable to Pre-disaster Public Housing assisted families in accordance with Notice PIH ) Victims of domestic violence Substandard housing Homelessness High rent burden (rent is > 50 percent of income) Other preferences: (select below) Working families and those unable to work because of age or disability (Subject to a point system defined in the table below in section 3.) Veterans and veterans families Residents who live and/or work in the jurisdiction Those enrolled currently in educational, training, or upward mobility programs Households that contribute to meeting income goals (broad range of incomes) Households that contribute to meeting income requirements (targeting) Those previously enrolled in educational, training, or upward mobility programs Victims of reprisals or hate crimes Other preference(s) (list below) 3. If the PHA will employ admissions preferences, please prioritize by placing a 1 in the space that represents your first priority, a 2 in the box representing your second priority, and so on. If you give equal weight to one or more of these choices (either through an absolute hierarchy or through a point system), place the same number next to each. That means you can use 1 more than once, 2 more than once, etc. Date and Time Former Federal preferences: -1 Involuntary Displacement (Disaster, Government Action, Action of Housing Owner, Inaccessibility, and Property Disposition) (Applicable to Pre-disaster Public Housing assisted families in accordance with Notice PIH ) Victims of domestic violence Substandard housing Homelessness High rent burden Other preferences (select all that apply) -1 Working families and those unable to work because of age or disability (Subject to a point system defined in the table below) Veterans and veterans families FY 2014 Full Annual Plan Page 13 form HUD (03/2006)

21 Residents who live and/or work in the jurisdiction Those enrolled currently in educational, training, or upward mobility programs Households that contribute to meeting income goals (broad range of incomes) Households that contribute to meeting income requirements (targeting) Those previously enrolled in educational, training, or upward mobility programs Victims of reprisals or hate crimes -1 Other preference(s) (list below) Elderly and Disabled Preference Hours Points Working Elderly/Disabled Exempted 5 Working 29 to 25 4 Working 24 to 20 3 Fulltime student 12+ credit hours 3 Working/Job training < 20 and in job training 2 Working 19 or less 1 Not Working 0 4. Relationship of preferences to income targeting requirements: The PHA applies preferences within income tiers Not applicable: the pool of applicant families ensures that the PHA will meet income targeting requirements (5) Occupancy a. What reference materials can applicants and residents use to obtain information about the rules of occupancy of public housing (select all that apply) The PHA-resident lease The PHA s Admissions and (Continued) Occupancy policy PHA briefing seminars or written materials Other source (list) b. How often must residents notify the PHA of changes in family composition? (select all that apply) At an annual reexamination and lease renewal Any time family composition changes At family request for revision Other (list) (6) Deconcentration and Income Mixing (NOTE: The Deconcentration and Income Mixing template questions below have been replaced by those addressed in Attachment A.) a. Yes No: Did the PHA s analysis of its family (general occupancy) developments to determine concentrations of poverty indicate the need for measures to promote deconcentration of poverty or income mixing? FY 2014 Full Annual Plan Page 14 form HUD (03/2006)

22 b. Yes No: Did the PHA adopt any changes to its admissions policies based on the results of the required analysis of the need to promote deconcentration of poverty or to assure income mixing? c. If the answer to b was yes, what changes were adopted? (select all that apply) Adoption of site-based waiting lists If selected, list targeted developments below: Employing waiting list skipping to achieve deconcentration of poverty or income mixing goals at targeted developments If selected, list targeted developments below: Employing new admission preferences at targeted developments If selected, list targeted developments below: Other (list policies and developments targeted below) d. Yes No: Did the PHA adopt any changes to other policies based on the results of the required analysis of the need for deconcentration of poverty and income mixing? e. If the answer to d was yes, how would you describe these changes? (select all that apply) Additional affirmative marketing Actions to improve the marketability of certain developments Adoption or adjustment of ceiling rents for certain developments Adoption of rent incentives to encourage deconcentration of poverty and income-mixing Other (list below) f. Based on the results of the required analysis, in which developments will the PHA make special efforts to attract or retain higher-income families? (select all that apply) Not applicable: results of analysis did not indicate a need for such efforts List (any applicable) developments below: g. Based on the results of the required analysis, in which developments will the PHA make special efforts to assure access for lower-income families? (select all that apply) Not applicable: results of analysis did not indicate a need for such efforts List (any applicable) developments below: B. Section 8 Exemptions: PHAs that do not administer section 8 are not required to complete sub-component 3B. Unless otherwise specified, all questions in this section apply only to the tenant-based section 8 assistance program (vouchers, and until completely merged into the voucher program, certificates). FY 2014 Full Annual Plan Page 15 form HUD (03/2006)

23 (1) Eligibility a. What is the extent of screening conducted by the PHA? (select all that apply) Criminal or drug-related activity only to the extent required by law or regulation Criminal and drug-related activity, more extensively than required by law or regulation More general screening than criminal and drug-related activity (list factors below) Other (list below) b. Yes No: Does the PHA request criminal records from local law enforcement agencies for screening purposes? c. Yes No: Does the PHA request criminal records from State law enforcement agencies for screening purposes? d. Yes No: Does the PHA access FBI criminal records from the FBI for screening purposes? (either directly or through an NCIC-authorized source) Note: National criminal background searches are conducted through LexisNexis. e. Indicate what kinds of information you share with prospective landlords? (select all that apply) Criminal or drug-related activity Other (describe below) Upon written request, HANO will provide the results of the client s criminal background check. However, if the household was admitted to the Housing Choice Voucher Program under the Witness Protection Program, no information will be provided. (2) Waiting List Organization a. With which of the following program waiting lists is the section 8 tenant-based assistance waiting list merged? (select all that apply) None Federal public housing Federal moderate rehabilitation Federal project-based certificate program Other federal or local program (list below) b. Where may interested persons apply for admission to section 8 tenant-based assistance? (select all that apply) PHA main administrative office Other (list below) HANO s Housing Choice Voucher Program s application process is closed. Applications were accepted in September (3) Search Time a. Yes No: Does the PHA give extensions on standard 60-day period to search for a unit? If yes, state circumstances below: FY 2014 Full Annual Plan Page 16 form HUD (03/2006)

24 Vouchers are routinely issued between days. (4) Admissions Preferences a. Income targeting Yes No: Does the PHA plan to exceed the federal targeting requirements by targeting more than 75% of all new admissions to the section 8 program to families at or below 30% of median area income? b. Preferences 1. Yes No: Has the PHA established preferences for admission to section 8 tenant-based assistance? (other than date and time of application) (if no, skip to subcomponent (See below: (5) Special Purpose Section 8 Assistance Programs) 2. Which of the following admission preferences does the PHA plan to employ in the coming year? (select all that apply from either former Federal preferences or other preferences) Former Federal preferences Involuntary Displacement (Disaster, Government Action, Action of Housing Owner, Inaccessibility, Property Disposition) (Pre-Katrina HANO assisted families as defined in the Housing Choice Voucher Program s Administrative Plan) Victims of domestic violence Substandard housing Homelessness High rent burden (rent is > 50 percent of income) Other preferences (select all that apply) Working families and those unable to work because of age or disability Veterans and veterans families Residents who live and/or work in your jurisdiction Those enrolled currently in educational, training, or upward mobility programs Households that contribute to meeting income goals (broad range of incomes) Households that contribute to meeting income requirements (targeting) Those previously enrolled in educational, training, or upward mobility programs Victims of reprisals or hate crimes Other preference(s) (list below) Disabled Families 3. If the PHA will employ admissions preferences, please prioritize by placing a 1 in the space that represents your first priority, a 2 in the box representing your second priority, and so on. If you give equal weight to one or more of these choices (either through an absolute hierarchy or through a point system), place the same number next to each. That means you can use 1 more than once, 2 more than once, etc. Date and Time Former Federal preferences 1 Involuntary Displacement (Disaster, Government Action, Action of Housing Owner, Inaccessibility, Property Disposition) (Pre-Katrina HANO assisted families as defined in the Housing Choice Voucher Program s Administrative Plan) 2 * Victims of domestic violence Substandard housing FY 2014 Full Annual Plan Page 17 form HUD (03/2006)

25 2 * Homelessness High rent burden Other preferences (select all that apply) Working families and those unable to work because of age or disability Veterans and veterans families Residents who live and/or work in your jurisdiction Those enrolled currently in educational, training, or upward mobility programs Households that contribute to meeting income goals (broad range of incomes) Households that contribute to meeting income requirements (targeting) Those previously enrolled in educational, training, or upward mobility programs Victims of reprisals or hate crimes Other preference(s) (list below) 2 * Disabled Families * Number 2 preferences are limited as defined in the Housing Choice Voucher Program s Administrative Plan. 4. Among applicants on the waiting list with equal preference status, how are applicants selected? (select one) Date and time of application Drawing (lottery) or other random choice technique 5. If the PHA plans to employ preferences for residents who live and/or work in the jurisdiction (select one) This preference has previously been reviewed and approved by HUD The PHA requests approval for this preference through this PHA Plan 6. Relationship of preferences to income targeting requirements: (select one) The PHA applies preferences within income tiers Not applicable: the pool of applicant families ensures that the PHA will meet income targeting requirements (5) Special Purpose Section 8 Assistance Programs a. In which documents or other reference materials are the policies governing eligibility, selection, and admissions to any special-purpose section 8 program administered by the PHA contained? (select all that apply) The Housing Choice Voucher Program s Administrative Plan Briefing sessions and written materials Other (list below) b. How does the PHA announce the availability of any special-purpose section 8 programs to the public? Through published notices Other (list below) FY 2014 Full Annual Plan Page 18 form HUD (03/2006)

26 4. PHA Rent Determination Policies [24 CFR Part (d)] A. Public Housing Exemptions: PHAs that do not administer public housing are not required to complete sub-component 4A. (1) Income Based Rent Policies Describe the PHA s income based rent setting policy/ies for public housing using, including discretionary (that is, not required by statute or regulation) income disregards and exclusions, in the appropriate spaces below. a. Use of discretionary policies: (select one) The PHA will not employ any discretionary rent-setting policies for income based rent in public housing. Income-based rents are set at the higher of 30% of adjusted monthly income, 10% of unadjusted monthly income, the welfare rent, or minimum rent (less HUD mandatory deductions and exclusions). (If selected, skip to sub-component (2)) ---or--- The PHA employs discretionary policies for determining income based rent (If selected, continue to question b.) b. Minimum Rent 1. What amount best reflects the PHA s minimum rent? (select one) $0 $1-$25 $26-$50 2. Yes No: Has the PHA adopted any discretionary minimum rent hardship exemption policies? 3. If yes to question 2, list these policies below: c. Rents set at less than 30% than adjusted income 1. Yes No: Does the PHA plan to charge rents at a fixed amount or percentage less than 30% of adjusted income? 2. If yes to above, list the amounts or percentages charged and the circumstances under which these will be used below: d. Which of the discretionary (optional) deductions and/or exclusions policies does the PHA plan to employ (select all that apply) For the earned income of a previously unemployed household member For increases in earned income Fixed amount (other than general rent-setting policy) If yes, state amount/s and circumstances below: FY 2014 Full Annual Plan Page 19 form HUD (03/2006)

27 Fixed percentage (other than general rent-setting policy) If yes, state percentage/s and circumstances below: For household heads For other family members For transportation expenses For the non-reimbursed medical expenses of non-disabled or non-elderly families Other (describe below) e. Ceiling rents 1. Do you have ceiling rents? (rents set at a level lower than 30% of adjusted income) (select one) Yes for all developments Yes but only for some developments No 2. For which kinds of developments are ceiling rents in place? (select all that apply) For all developments For all general occupancy developments (not elderly or disabled or elderly only) For specified general occupancy developments For certain parts of developments; e.g., the high-rise portion For certain size units; e.g., larger bedroom sizes Other (list below) 3. Select the space or spaces that best describe how you arrive at ceiling rents (select all that apply) Market comparability study Fair market rents (FMR) 95 th percentile rents 75 percent of operating costs 100 percent of operating costs for general occupancy (family) developments Operating costs plus debt service The rental value of the unit Other (list below) f. Rent re-determinations: 1. Between income reexaminations, how often must tenants report changes in income or family composition to the PHA such that the changes result in an adjustment to rent? (select all that apply) Never At family option Any time the family experiences an income increase FY 2014 Full Annual Plan Page 20 form HUD (03/2006)

28 Any time a family experiences an income increase above a threshold amount or percentage: (if selected, specify threshold) Other (list below) g. Yes No: Does the PHA plan to implement individual savings accounts for residents (ISAs) as an alternative to the required 12 month disallowance of earned income and phasing in of rent increases in the next year? (2) Flat Rents 1. In setting the market-based flat rents, what sources of information did the PHA use to establish comparability? (select all that apply.) The section 8 rent reasonableness study of comparable housing Survey of rents listed in local newspaper Survey of similar unassisted units in the neighborhood Other (list/describe below) See Notation below: Flat rent is based on the market rent charged for comparable units in the private unassisted rental market. It is equal to the estimated rent for which the HANO could promptly lease the public housing unit after preparation for occupancy. HANO must use a reasonable method to determine the flat rent for a unit. When determining flat rent, the HANO considered the location, quality, size, unit type, and age of the unit, as well as any amenities, housing services, maintenance, and utilities. HANO Public Housing (ACC) units flat rents are based on the Housing Choice Voucher Program Rent Reasonableness Study. This study most accurately considered all factors of location, quality, size, unit type, and age of the unit, as well as any amenities, housing services, maintenance, and utilities to get the best estimate on what a unit could promptly lease for in that market. In cases where PHA/LIHTC residents residing in a Signature Community, choose flat rent as their method of paying, HANO set provisions for their Agents to set the flat rent in accordance to the comparable market rents in the prescribed area in which the community is located. The Agent can set the flats rent at their own discretion provided that the flat rent amount does not exceed the allowable tax credit rent based on 60% of Area Median Income (AMI) for Orleans Parish. In practice, the flat rents in said communities are usually based on the 60% rent for the appropriate bedroom size, less the utility allowance. The 60% rent in derived from the Income limits set by HUD. B. Section 8 Tenant-Based Assistance Exemptions: PHAs that do not administer Section 8 tenant-based assistance are not required to complete subcomponent 4B. Unless otherwise specified, all questions in this section apply only to the tenant-based section 8 assistance program (vouchers, and until completely merged into the voucher program, certificates). (1) Payment Standards Describe the voucher payment standards and policies. a. What is the PHA s payment standard? (select the category that best describes your standard) At or above 90% but below100% of FMR 100% of FMR Above 100% but at or below 110% of FMR Above 110% of FMR (if HUD approved; describe circumstances below) FY 2014 Full Annual Plan Page 21 form HUD (03/2006)

29 b. If the payment standard is lower than FMR, why has the PHA selected this standard? (select all that apply) FMRs are adequate to ensure success among assisted families in the PHA s segment of the FMR area The PHA has chosen to serve additional families by lowering the payment standard Reflects market or submarket Other (list below) c. If the payment standard is higher than FMR, why has the PHA chosen this level? (select all that apply) FMRs are not adequate to ensure success among assisted families in the PHA s segment of the FMR area Reflects market or submarket To increase housing options for families Other (list below) HANO chose this method due to prevailing post-disaster market conditions. d. How often are payment standards reevaluated for adequacy? (select one) Annually Other (list below) e. What factors will the PHA consider in its assessment of the adequacy of its payment standard? (select all that apply) Success rates of assisted families Rent burdens of assisted families Other (list below) HANO factored in changes to prevailing post-disaster market conditions. (2) Minimum Rent a. What amount best reflects the PHA s minimum rent? (select one) $0 $1-$25 $26-$50 b. Yes No: Has the PHA adopted any discretionary minimum rent hardship exemption policies? (if yes, list below) See Chapter 8 of the Administrative Plan regarding Financial Hardships Affecting Minimum Rent 5. Operations and Management [24 CFR Part (e)] Exemptions from Component 5: High performing and small PHAs are not required to complete this section. Section 8 only PHAs must complete parts A, B, and C(2) FY 2014 Full Annual Plan Page 22 form HUD (03/2006)

30 A. PHA Management Structure Describe the PHA s management structure and organization. (select one) An organization chart showing the PHA s management structure and organization is provided as Attachment J. A brief description of the management structure and organization of the PHA follows: B. HUD Programs Under PHA Management List Federal programs administered by the PHA, number of families served at the beginning of the upcoming fiscal year, and expected turnover in each. (Use NA to indicate that the PHA does not operate any of the programs listed below.) Program Name Units or Families Served Expected Turnover at Year Beginning Public Housing 3,455 5% Section 8 Vouchers 17,500* 10% Section 8 Certificates Section 8 Mod Rehab 148 n/a Special Purpose Section 8 Certificates/Vouchers (list individually) Disaster Voucher Program Tenant Protection Voucher Other Public Housing Drug Elimination Program (PHDEP) Other Federal Programs(list individually) * Includes Project Based Vouchers and Tenant Protection Vouchers C. Management and Maintenance Policies List the PHA s public housing management and maintenance policy documents, manuals and handbooks that contain the Agency s rules, standards, and policies that govern maintenance and management of public housing, including a description of any measures necessary for the prevention or eradication of pest infestation (which includes cockroach infestation) and the policies governing Section 8 management. (1) Public Housing Maintenance and Management: (list below) Asset Management Standard Operating Procedures Maintenance Manual Admissions and Continued Occupancy Policy Rent Collections & Eviction Policy One-Strike Policy Lease Agreement Repayment Agreement Note: HANO is in the process of amending its Admissions and Continued Occupancy Policy (ACOP) which is available for review on the HANO website, at HANO s Central Office, and at the management office(s) of each HANO community. (2) Section 8 Management: (list below) Housing Choice Voucher Program s Administrative Plan Note: HANO is in the process of amending its Housing Choice Voucher Administrative Plan which is available for review on the HANO website and at HANO s Central Office. FY 2014 Full Annual Plan Page 23 form HUD (03/2006)

31 6. PHA Grievance Procedures [24 CFR Part (f)] Exemptions from component 6: High performing PHAs are not required to complete component 6. Section 8-Only PHAs are exempt from sub-component 6A. A. Public Housing 1. Yes No: Has the PHA established any written grievance procedures in addition to *See Notation: federal requirements found at 24 CFR Part 966, Subpart B, for residents of public housing? If yes, list additions to federal requirements below: *HANO s public housing grievance procedures are consistent with, but do not go beyond the federal requirements found at 24 CFR Part 966, Subpart B. 2. Which PHA office should residents or applicants to public housing contact to initiate the PHA grievance process? (select all that apply) PHA main administrative office PHA development management offices Other (list below) B. Section 8 Tenant-Based Assistance 1. Yes No: Has the PHA established informal review procedures for applicants to the Section 8 tenant based assistance program and for families assisted by the Section 8 tenant-based assistance program in addition to federal requirements found at 24 CFR 982? If yes, list additions to federal requirements below: * HANO does have informal review procedures in place for applicants and families assisted under the Section 8 tenant-based program. The Section 8 informal review procedures are consistent with, but do not go beyond the federal requirements found at 24 CFR Part Which PHA office should applicants or assisted families contact to initiate the informal review and informal hearing processes? (select all that apply) PHA main administrative office Other (list below) 7. Capital Improvement Needs [24 CFR Part (g)] Exemptions from Component 7: Section 8 only PHAs are not required to complete this component and may skip to Component 8. A. Capital Fund Activities Exemptions from sub-component 7A: PHAs that will not participate in the Capital Fund Program may skip to component 7B. All other PHAs must complete 7A as instructed. FY 2014 Full Annual Plan Page 24 form HUD (03/2006)

32 (1) Capital Fund Program Annual Statement Using parts I, II, and III of the Annual Statement for the Capital Fund Program (CFP), identify capital activities the PHA is proposing for the upcoming year to ensure long-term physical and social viability of its public housing developments. This statement can be completed by using the CFP Annual Statement tables provided in the table library at the end of the PHA Plan template OR, at the PHA s option, by completing and attaching a properly updated HUD Select one: The Capital Fund Program Annual Statement is provided as an attachment to the PHA Plan at Attachment B -or- The Capital Fund Program Annual Statement is provided below: (if selected, copy the CFP Annual Statement from the Table Library and insert here) (2) Optional 5-Year Action Plan Agencies are encouraged to include a 5-Year Action Plan covering capital work items. This statement can be completed by using the 5 Year Action Plan table provided in the table library at the end of the PHA Plan template OR by completing and attaching a properly updated HUD a. Yes No: Is the PHA providing an optional 5-Year Action Plan for the Capital Fund? (if no, skip to sub-component 7B) b. If yes to question a, select one: The Capital Fund Program 5-Year Action Plan is provided as an attachment to the PHA Plan at Attachment K -or- The Capital Fund Program 5-Year Action Plan is provided below: (if selected, copy the CFP optional 5 Year Action Plan from the Table Library and insert here) B. HOPE VI and Public Housing Development and Replacement Activities (Non-Capital Fund) Applicability of sub-component 7B: All PHAs administering public housing. Identify any approved HOPE VI and/or public housing development or replacement activities not described in the Capital Fund Program Annual Statement. (a) Hope VI, Mixed Finance Modernization or Development Yes No: a) Has the PHA received a HOPE VI revitalization grant? (if no, skip to question c; if yes, provide responses to question b for each grant, copying and completing as many times as necessary) b) Status of HOPE VI revitalization grant (complete one set of questions for each grant) 1. Development name: St. Thomas 2. Development (project) number: LA1-01, LA1-09 (LA ) 3. Status of grant: (select the statement that best describes the current status) Revitalization Plan under development Revitalization Plan submitted, pending approval FY 2014 Full Annual Plan Page 25 form HUD (03/2006)

33 Revitalization Plan approved Activities pursuant to an approved Revitalization Plan underway 1. Development name: Desire 2. Development (project) number: LA1-14 (LA ; LA ) 3. Status of grant: (select the statement that best describes the current status) Revitalization Plan under development Revitalization Plan submitted, pending approval Revitalization Plan approved Activities pursuant to an approved Revitalization Plan underway 1. Development name: Fischer 2. Development (project) number: LA1-16 (LA ) 3. Status of grant: (select the statement that best describes the current status) Revitalization Plan under development Revitalization Plan submitted, pending approval Revitalization Plan approved Activities pursuant to an approved Revitalization Plan underway 1. Development name: C. J. Peete 2. Development (project) number: LA1-02, LA1-10 (LA ) 3. Status of grant: (select the statement that best describes the current status) Revitalization Plan under development Revitalization Plan submitted, pending approval Revitalization Plan approved Activities pursuant to an approved Revitalization Plan underway Yes No: c) Does the PHA plan to apply for a HOPE VI Revitalization grant in the Plan year? If yes, list development name/s below: B.W. Cooper and Florida Yes No: d) Will the PHA be engaging in any mixed-finance development activities for public housing in the Plan year? If yes, list developments or activities below: Lafitte, Cooper, Guste, Florida, Iberville and Scattered Sites Yes No: e) Will the PHA be conducting any other public housing development or replacement activities not discussed in the Capital Fund Program Annual Statement? If yes, list developments or activities below: FY 2014 Full Annual Plan Page 26 form HUD (03/2006)

34 8. Demolition and Disposition [24 CFR Part (h)] Applicability of component 8: Section 8 only PHAs are not required to complete this section. 1. Yes No: Does the PHA plan to conduct any demolition or disposition activities (pursuant to section 18 of the U.S. Housing Act of 1937 (42 U.S.C. 1437p)) in the plan Fiscal Year? (If No, skip to component 9; if yes, complete one activity description for each development.) 2. Activity Description Yes No: Has the PHA provided the activities description information in the optional Public Housing Asset Management Table? (If yes, skip to component 9. If No, complete the Activity Description table below.) Demolition/Disposition Activity Description 1a. Development name: St. Bernard 1b. Development (project) number: LA1-8 AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 21/09/07 5. Number of units affected: 0 6. Coverage of action (select one) Part of the development Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2008 b. Projected end date of activity: FY 2013 Demolition/Disposition Activity Description 1a. Development name: St. Bernard 1b. Development (project) number: LA1-13 AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 21/09/07 5. Number of units affected: 0 6. Coverage of action (select one) Part of the development Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2008 b. Projected end date of activity: FY 2013 FY 2014 Full Annual Plan Page 27 form HUD (03/2006)

35 Demolition/Disposition Activity Description 1a. Development name: Fischer 1b. Development (project) number: LA1-16 AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 24/11/04 5. Number of units affected: 0 6. Coverage of action (select one) Part of the development Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2009 b. Projected end date of activity: FY 2013 Demolition/Disposition Activity Description 1a. Development name: Guste 1b. Development (project) number: LA1-15 AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 01/04/03 5. Number of units affected: Coverage of action (select one) Part of the development Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2006 b. Projected end date of activity: FY 2013 FY 2014 Full Annual Plan Page 28 form HUD (03/2006)

36 Demolition/Disposition Activity Description 1a. Development name: Scattered Sites , 1408, 1416, 1415, 1417, 1424, 1432, 1433 and 1440 General Ogden (Vacant Land) 1b. Development (project) number: LA1-25, LA1-19 AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 15/07/13 5. Number of units affected: 0 6. Coverage of action (select one) Part of the development Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2013 b. Projected end date of activity: FY 2014 Demolition/Disposition Activity Description 1a. Development name: Christopher Park Homes 3100, 3102, 3104, 3106, 3108, 3110, 3112, 3114 Vespasian (24); 3114, 3115, 3116, 3117, 3118, 3119, 3120, 3121 Caladium (24); 2110, 2003 Murl (6) 1b. Development (project) number: LA1-30 AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 09/06/11 5. Number of units affected: Coverage of action (select one) Part of the development Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2013 b. Projected end date of activity: FY 2013 FY 2014 Full Annual Plan Page 29 form HUD (03/2006)

37 Demolition/Disposition Activity Description 1a. Development name: Christopher Park Homes 3100, 3102, 3104, 3106, 3108, 3110, 3112, 3114 Vespasian (24); 3114, 3115, 3116, 3117, 3118, 3119, 3120, 3121 Caladium (24); 2110, 2003 Murl (6) 1b. Development (project) number: LA1-30 AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 31/12/13 5. Number of units affected: 6. Coverage of action (select one) Part of the development Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2014 b. Projected end date of activity: FY 2014 Demolition/Disposition Activity Description 1a. Development name: Delery 2601, 2609, 2615, 2621, 2627, 2635, 2641 Delery (14); 6422 Florida (2); 2600, 2608, 2614, 2620, 2626, 2634, 2640 Dubreuil (14); 6421 Law (2) 1b. Development (project) number: LA1-18 AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 11/03/10 5. Number of units affected: Coverage of action (select one) Part of the development Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2013 b. Projected end date of activity: FY 2014 FY 2014 Full Annual Plan Page 30 form HUD (03/2006)

38 Demolition/Disposition Activity Description 1a. Development name: Cambronne Eagle (2); 1415 General Ogden (2); 1925 Monroe (4); 8725 Plum (2); 9031 Cohn (vacant lot); 8729 Plum (vacant lot); 1342 Alabo (2); 1501, 1505, 1509, 1513 Benton (8); 1329 Charbonnet (2); 1301 Gordon (2); 1340 Gordon (1); 1424 Gordon (1); 1514 Gordon (vacant lot); 1531 Gordon (2); 1416 Lamanche (1); 6000 N. Robertson (2); 6112, 6116 N. Robertson (4); 6301, 6309, 6317 N. Robertson (6); 1300 Tupelo (2); 1415 Tupelo (2); 5520 Urquhart (4); 6318 N. Villere (2); 400 Dufossat (vacant lot) 1b. Development (project) number: LA1-19 AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 11/03/10 5. Number of units affected: Coverage of action (select one) Part of the development Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2013 b. Projected end date of activity: FY 2014 Demolition/Disposition Activity Description 1a. Development name: Scattered Sites Cadiz (3); 2400 St. Thomas (vacant lot) 2023 N. Robertson (4); 1915 Feliciana (2); 1227, 1231, 1235, 1239, 1243 Alabo (10); 1800, 1804, 1808 Gordon (6); 1319 Montegut (16), 1615 Port (4); 4827 N. Rampart (4); 1111, 1115 Reynes (4), 1016, 1020, 1024, 1028, 1032, 1036 Tennessee (12); 1751 Tupelo (2); 4322, 4326, 4432, 4448, 4562, 4856, 4860 America (14); 6630, 6634, 6638, 6642, 6646, 6650, 6654, 6658, 6662, 6666, 6670, 6674, 6678, 6682, 6686, 6690 Chef Menteur (32); 6601, 6605, 6609, 6613, 6617, 6621, 6641, 6645, 6649, 6653 Old Gentilly (20); 4860 Wilson (2); 2405 Charbonnet (vacant lot); 710 Clouet (vacant lot); 2819 Dauphine (vacant lot); 2818 Burgundy (vacant lot); 3749 Apache (vacant lot); 2014 Melpomene (vacant lot); 2018 Melpomene (vacant lot); 2022 Melpomene (vacant lot); 5400 N. Villere (vacant lot); 1511 Egania (vacant lot); 8951 Birch (vacant lot); 1915 Leonidas (vacant lot); 8516 Cohn (vacant lot); 8520 Zimple (vacant lot); 1530 Gordon (vacant lot); 1536 Gordon (vacant lot); 8811 Hickory (vacant lot). 1b. Development (project) number: LA1-25 AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 11/03/10 5. Number of units affected: Coverage of action (select one) Part of the development Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2013 b. Projected end date of activity: FY 2014 FY 2014 Full Annual Plan Page 31 form HUD (03/2006)

39 Demolition/Disposition Activity Description 1a. Development name: Dale Homes , 4459, 4526, 4556, 4726, 4750, 4807, 4814, 4839, 4900, 4901, 4910, 4911, 4920, 4921, 4925, 4930 America (34); 4821 America (vacant lot), 4901, 4911 Dale (4); 4727, 4814, 4825, 4834, 4842 Ray (10) 1b. Development (project) number: LA1-26 AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 11/03/10 5. Number of units affected: Coverage of action (select one) Part of the development Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2013 b. Projected end date of activity: FY 2014 Demolition/Disposition Activity Description 1a. Development name: Downtown Scattered Sites 1814, 1818 Bayou Rd. (6) 1916 N. Roman (2), 2115 St. Ann (2), 2427 Ursuline (3), 1927 Mandeville (2), 2522 N. Rampart (8), 4200 Royal (6), 2123, 2129 Painters (6), and 616, 620 France Street (23), 600 France Street (vacant lot), 608 France Street (vacant lot), 644 France Street (vacant lot), 601 Mazant Street (vacant lot), 611 Mazant Street (vacant lot), 621 Mazant Street (vacant lot), 631 Mazant (vacant lot), 641 Mazant (vacant lot), 651 Mazant (vacant lot). 1b. Development (project) number: LA1-21 & LA1-25 AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 15/07/13 5. Number of units affected: Coverage of action (select one) Part of the development Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2013 b. Projected end date of activity: FY 2016 FY 2014 Full Annual Plan Page 32 form HUD (03/2006)

40 Demolition/Disposition Activity Description 1a. Development name: Uptown Scattered Sites General Ogden (2), 8718 Willow (2), 1715,23,27,35 Cambronne (16), 2118 Danneel (3), 2331 Annunciation (2), 1421 Constance (3) and 5312 Constance Sts (10), 3249 Tchoupitoulas (vacant lot), 410 Pleasant (vacant lot), 3250 St. Thomas (vacant lot). 1b. Development (project) number: LA1-19 & LA1-25 AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 15/07/13 5. Number of units affected: Coverage of action (select one) Part of the development Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2014 b. Projected end date of activity: FY 2014 Demolition/Disposition Activity Description 1a. Development name: Westbank Scattered Sites DeArmas (3), 1815 Ptolemy, 1500 Hendee, 1508 Hendee, 1524 Hendee, 1532 Hendee, 1814 Lawrence Sts (24). 1b. Development (project) number: LA1-20 & LA1-25 AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 15/07/13 5. Number of units affected: Coverage of action (select one) Part of the development Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2014 b. Projected end date of activity: FY 2016 FY 2014 Full Annual Plan Page 33 form HUD (03/2006)

41 Demolition/Disposition Activity Description 1a. Development name: Uptown Scattered Sites 1229 Constance (vacant lot); 1000 Melpomene (vacant lot); 1008 Melpomene (vacant lot); 1016 Melpomene (vacant lot); 930 Seventh (3); 2417 St. Thomas (2); 428 Seventh (vacant lot); 2400 St. Thomas (vacant lot); 2411 St. Thomas (vacant lot); 1120 Thalia (vacant lot); 1b. Development (project) number: LA1-25 AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 06/01/11 5. Number of units affected: 5 6. Coverage of action (select one) Part of the development Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2013 b. Projected end date of activity: FY 2014 Demolition/Disposition Activity Description 1a. Development name: 2256 Baronne (vacant lot) 1b. Development (project) number: LA1-27 AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 06/01/11 5. Number of units affected: 0 6. Coverage of action (select one) Part of the development Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2013 b. Projected end date of activity: FY 2014 FY 2014 Full Annual Plan Page 34 form HUD (03/2006)

42 Demolition/Disposition Activity Description 1a. Development name: Press Park 3301, 3309, 3317, 3325, 3333, 3341, 3401, 3409 Press (32); 2916, 2924 Higgins Blvd. (8); 2901, 2909, 2917, 2925 Higgins Ct. (16) 1b. Development (project) number: LA1-32 AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 10/4/12 5. Number of units affected: Coverage of action (select one) Part of the development Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2013 b. Projected end date of activity: FY 2015 Demolition/Disposition Activity Description 1a. Development name: Poland Marais , 4815 Marais (8); 1740 Poland (4); 1830 Poland (4) 1b. Development (project) number: LA1-36 AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 11/03/10 5. Number of units affected: Coverage of action (select one) Part of the development Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2013 b. Projected end date of activity: FY 2014 FY 2014 Full Annual Plan Page 35 form HUD (03/2006)

43 Demolition/Disposition Activity Description 1a. Development name: Annunciation Dryades (4); 3013 Mandeville (2) 1b. Development (project) number: LA1-51 AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 06/01/11 5. Number of units affected: 6 6. Coverage of action (select one) Part of the development Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2013 b. Projected end date of activity: FY 2014 Demolition/Disposition Activity Description 1a. Development name: Eleanor Alabo (2); 1423, 1425 Benton (4); 1410, 1436, 1440 Caffin (6); 1334 Charbonnet (2); 5600 N. Claiborne dispose to City N.O. (2); 5718 N. Claiborne (2); 220 Eleanor (2), 1318 Gordon (2); 1308 Tupelo (2) 1b. Development (project) number: LA1-52 AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 11/03/10 5. Number of units affected: Coverage of action (select one) Part of the development Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2013 b. Projected end date of activity: FY 2014 FY 2014 Full Annual Plan Page 36 form HUD (03/2006)

44 Demolition/Disposition Activity Description 1a. Development name: Iberville 1b. Development (project) number: LA1-3 AMP #LA Activity type: Demolition Submitted with CNI application Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 31/08/11 5. Number of units affected: 836 (821 dwelling units and 15 non-dwelling units) 6. Coverage of action (select one) Part of the development (Plans contemplate demolition of a portion of the buildings with rehabilitation of the remaining buildings) Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2012 b. Projected end date of activity: FY 2016 Demolition/Disposition Activity Description 1a. Development name: Iberville 1b. Development (project) number: LA1-3 AMP #LA Activity type: Demolition Disposition Pending completion of the Environmental 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 15/07/13 5. Number of units affected: 836 (821 dwelling units and 15 non-dwelling units) 6. Coverage of action (select one) Part of the development Total development (Plans contemplate eventual disposition, such as a ground lease, as in other redevelopment projects) 7. Timeline for activity: a. Actual or projected start date of activity: FY 2013 b. Projected end date of activity: FY 2016 FY 2014 Full Annual Plan Page 37 form HUD (03/2006)

45 Demolition/Disposition Activity Description 1a. Development name: Florida 1b. Development (project) number: LA1-67 AMP # LA & AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 15/07/13 5. Number of units affected: Coverage of action (select one) Part of the development Total development (Demolition) 7. Timeline for activity: a. Actual or projected start date of activity: FY 2013 b. Projected end date of activity: FY 2014 Demolition/Disposition Activity Description 1a. Development name: Florida 1b. Development (project) number: LA1-67 AMP # LA & AMP # LA Activity type: Demolition Disposition 3. Application status (select one) Approved Submitted, pending approval Planned application 4. Date application approved, submitted, or planned for submission: 31/12/13 5. Number of units affected: 0 6. Coverage of action (select one) Part of the development Total development 7. Timeline for activity: a. Actual or projected start date of activity: FY 2013 b. Projected end date of activity: FY 2014 FY 2014 Full Annual Plan Page 38 form HUD (03/2006)

46 9. Designation of Public Housing for Occupancy by Elderly Families or Families with Disabilities or Elderly Families and Families with Disabilities [24 CFR Part (i)] Exemptions from Component 9; Section 8 only PHAs are not required to complete this section. 1. Yes No: Has the PHA designated or applied for approval to designate or does the PHA plan to apply to designate any public housing for occupancy only by the elderly families or only by families with disabilities, or by elderly families and families with disabilities or will apply for designation for occupancy by only elderly families or only families with disabilities, or by elderly families and families with disabilities as provided by section 7 of the U.S. Housing Act of 1937 (42 U.S.C. 1437e) in the upcoming fiscal year? (If No, skip to component 10. If yes, complete one activity description for each development, unless the PHA is eligible to complete a streamlined submission; PHAs completing streamlined submissions may skip to component 10.) 2. Activity Description Yes No: Has the PHA provided all required activity description information for this component in the optional Public Housing Asset Management Table? If yes, skip to component 10. If No, complete the Activity Description table below. Designation of Public Housing Activity Description 1a. Development name: Guste Homes 1b. Development (project) number: LA Designation type: Occupancy by only the elderly Occupancy by families with disabilities Occupancy by only elderly families and families with disabilities 3. Application status (select one) Approved; included in the PHA s Designation Plan Submitted, pending approval Planned application 4. Date this designation approved, submitted, or planned for submission: (01/06/12) 5. If approved, will this designation constitute a (select one) New Designation Plan Revision of a previously-approved Designation Plan? 6. Number of units affected: Coverage of action (select one) Part of the development Total development FY 2014 Full Annual Plan Page 39 form HUD (03/2006)

47 Designation of Public Housing Activity Description 1a. Development name: Fischer Senior Village 1b. Development (project) number: LA Designation type: Occupancy by only the elderly Occupancy by families with disabilities Occupancy by only elderly families and families with disabilities 3. Application status (select one) Approved; included in the PHA s Designation Plan Submitted, pending approval Planned application 4. Date this designation approved, submitted, or planned for submission: (01/06/12) 5. If approved, will this designation constitute a (select one) New Designation Plan Revision of a previously-approved Designation Plan? 6. Number of units affected: Coverage of action (select one) Part of the development Total development Designation of Public Housing Activity Description 1a. Development name: Faubourg Lafitte Senior Development 1b. Development (project) number: LA Designation type: Occupancy by only the elderly Occupancy by families with disabilities Occupancy by only elderly families and families with disabilities 3. Application status (select one) Approved; included in the PHA s Designation Plan Submitted, pending approval Planned application 4. Date this designation approved, submitted, or planned for submission: (01/06/12) 5. If approved, will this designation constitute a (select one) New Designation Plan Revision of a previously-approved Designation Plan 6. Number of units affected: Coverage of action (select one) Part of the development Total development FY 2014 Full Annual Plan Page 40 form HUD (03/2006)

48 Designation of Public Housing Activity Description 1a. Development name: Columbia Parc Senior Development 1b. Development (project) number: To Be Determined 2. Designation type: Occupancy by only the elderly Occupancy by families with disabilities Occupancy by only elderly families and families with disabilities 3. Application status (select one) Approved; included in the PHA s Designation Plan Submitted, pending approval Planned application 4. Date this designation approved, submitted, or planned for submission: (01/06/12) 5. If approved, will this designation constitute a (select one) New Designation Plan Revision of a previously-approved Designation Plan? 6. Number of units affected: Coverage of action (select one) Part of the development Total development FY 2014 Full Annual Plan Page 41 form HUD (03/2006)

49 10. Conversion of Public Housing to Tenant-Based Assistance [24 CFR Part (j)] Exemptions from Component 10; Section 8 only PHAs are not required to complete this section. A. Assessments of Reasonable Revitalization Pursuant to section 202 of the HUD FY 1996 HUD Appropriations Act 1. Yes No: Have any of the PHA s developments or portions of developments been identified by HUD or the PHA as covered under section 202 of the HUD FY 1996 HUD Appropriations Act? (If No, skip to component 11; if yes, complete one activity description for each identified development, unless eligible to complete a streamlined submission. PHAs completing streamlined submissions may skip to component 11.) 2. Activity Description Yes No: Has the PHA provided all required activity description information for this component in the optional Public Housing Asset Management Table? If yes, skip to component 11. If No, complete the Activity Description table below. Conversion of Public Housing Activity Description 1a. Development name: Fischer Low Rise 1b. Development (project) number: LA What is the status of the required assessment? Assessment underway Assessment results submitted to HUD Assessment results approved by HUD (if marked, proceed to next question) Other (explain below) 3. Yes No: Is a Conversion Plan required? (If yes, go to block 4; if no, go to block 5.) 4. Status of Conversion Plan (select the statement that best describes the current status) Conversion Plan in development Conversion Plan submitted to HUD on: (DD/MM/YYYY) Conversion Plan approved by HUD on: (01/04/2003) Activities pursuant to HUD-approved Conversion Plan underway 5. Description of how requirements of Section 202 are being satisfied by means other than conversion (select one) Units addressed in a pending or approved demolition application (date submitted or approved: Units addressed in a pending or approved HOPE VI demolition application (date submitted or approved: ) Units addressed in a pending or approved HOPE VI Revitalization Plan (date submitted or approved: ) Requirements no longer applicable: vacancy rates are less than 10 percent Requirements no longer applicable: site now has less than 300 units Other: (describe below) FY 2014 Full Annual Plan Page 42 form HUD (03/2006)

50 Conversion of Public Housing Activity Description 1a. Development name: Florida 1b. Development (project) number: Formerly LA1-4 (No AMP Number Assigned) 2. What is the status of the required assessment? Assessment underway Assessment results submitted to HUD Assessment results approved by HUD (if marked, proceed to next question) Other (explain below) 3. Yes No: Is a Conversion Plan required? (If yes, go to block 4; if no, go to block 5.) 4. Status of Conversion Plan (select the statement that best describes the current status) Conversion Plan in development Conversion Plan submitted to HUD on: (DD/MM/YYYY) Conversion Plan approved by HUD on: (01/04/2003) Activities pursuant to HUD-approved Conversion Plan underway 5. Description of how requirements of Section 202 are being satisfied by means other than conversion (select one) Units addressed in a pending or approved demolition application (date submitted or approved: Units addressed in a pending or approved HOPE VI demolition application (date submitted or approved: ) Units addressed in a pending or approved HOPE VI Revitalization Plan (date submitted or approved: ) Requirements no longer applicable: vacancy rates are less than 10 percent Requirements no longer applicable: site now has less than 300 units Other: (describe below) FY 2014 Full Annual Plan Page 43 form HUD (03/2006)

51 Conversion of Public Housing Activity Description 1a. Development name: Guste Low Rise 1b. Development (project) number: LA What is the status of the required assessment? Assessment underway Assessment results submitted to HUD Assessment results approved by HUD (if marked, proceed to next question) Other (explain below) 3. Yes No: Is a Conversion Plan required? (If yes, go to block 4; if no, go to block 5.) 4. Status of Conversion Plan (select the statement that best describes the current status) Conversion Plan in development Conversion Plan submitted to HUD on: (DD/MM/YYYY) Conversion Plan approved by HUD on: (01/04/2003) Activities pursuant to HUD-approved Conversion Plan underway 5. Description of how requirements of Section 202 are being satisfied by means other than conversion (select one) Units addressed in a pending or approved demolition application (date submitted or approved: Units addressed in a pending or approved HOPE VI demolition application (date submitted or approved: ) Units addressed in a pending or approved HOPE VI Revitalization Plan (date submitted or approved: ) Requirements no longer applicable: vacancy rates are less than 10 percent Requirements no longer applicable: site now has less than 300 units Other: (describe below) FY 2014 Full Annual Plan Page 44 form HUD (03/2006)

52 Conversion of Public Housing Activity Description 1a. Development name: B. W. Cooper 1b. Development (project) number: LA (portions of former development LA001012) 2. What is the status of the required assessment? Assessment underway Assessment results submitted to HUD Assessment results approved by HUD (if marked, proceed to next question) Other (explain below) 3. Yes No: Is a Conversion Plan required? (If yes, go to block 4; if no, go to block 5.) 4. Status of Conversion Plan (select the statement that best describes the current status) Conversion Plan in development Conversion Plan submitted to HUD on: (DD/MM/YYYY) Conversion Plan approved by HUD on: (01/04/2003) Activities pursuant to HUD-approved Conversion Plan underway 5. Description of how requirements of Section 202 are being satisfied by means other than conversion (select one) Units addressed in a pending or approved demolition application (date submitted or approved: Units addressed in a pending or approved HOPE VI demolition application (date submitted or approved: ) Units addressed in a pending or approved HOPE VI Revitalization Plan (date submitted or approved: ) Requirements no longer applicable: vacancy rates are less than 10 percent Requirements no longer applicable: site now has less than 300 units Other: (describe below) B. Reserved for Conversions pursuant to Section 22 of the U.S. Housing Act of 1937 C. Reserved for Conversions pursuant to Section 33 of the U.S. Housing Act of 1937 FY 2014 Full Annual Plan Page 45 form HUD (03/2006)

53 11. Homeownership Programs Administered by the PHA [24 CFR Part (k)] A. Public Housing Exemptions from Component 11A: Section 8 only PHAs are not required to complete 11A. 1. Yes No: Does the PHA administer any homeownership programs administered by the PHA under an approved section 5(h) homeownership program (42 U.S.C. 1437c(h)), or an approved HOPE I program (42 U.S.C. 1437aaa) or has the PHA applied or plan to apply to administer any homeownership programs under section 5(h), the HOPE I program, or section 32 of the U.S. Housing Act of 1937 (42 U.S.C. 1437z-4). (If No, skip to component 11B; if yes, complete one activity description for each applicable program/plan, unless eligible to complete a streamlined submission due to small PHA or high performing PHA status. PHAs completing streamlined submissions may skip to component 11B.) 2. Activity Description Yes No: Has the PHA provided all required activity description information for this component in the optional Public Housing Asset Management Table? (If yes, skip to component 12. If No, complete the Activity Description table below.) Public Housing Homeownership Activity Description (Complete one for each development affected) 1a. Development name: All Developments 1b. Development (project) number: 2. Federal Program authority: HOPE I 5(h) Turnkey III Section 32 of the USHA of 1937 (effective 10/1/99) Homeownership Plan designed by the local PHA for all public housing residents. 3. Application status: (select one) Approved; included in the PHA s Homeownership Plan/Program Submitted, pending approval Planned application 4. Date Homeownership Plan/Program approved, submitted, or planned for submission: 11/08/ Number of units affected: 6. Coverage of action: (select one) Part of the development Total development FY 2014 Full Annual Plan Page 46 form HUD (03/2006)

54 Public Housing Homeownership Activity Description (Complete one for each development affected) 1a. Development name: St. Thomas 1b. Development (project) number: LA1-1, LA1-9 (LA ) 2. Federal Program authority: HOPE I 5(h) Turnkey III Section 32 of the USHA of 1937 (effective 10/1/99) Other 3. Application status: (select one) Approved; included in the PHA s Homeownership Plan/Program Submitted, pending approval Planned application 4. Date Homeownership Plan/Program approved, submitted, or planned for submission: 19/09/ Number of units affected: Coverage of action: (select one) Part of the development Total development Public Housing Homeownership Activity Description (Complete one for each development affected) 1a. Development name: C.J. Peete 1b. Development (project) number: LA1-2, LA1-10 (LA ) 2. Federal Program authority: HOPE I 5(h) Turnkey III Section 32 of the USHA of 1937 (effective 10/1/99) Other 3. Application status: (select one) Approved; included in the PHA s Homeownership Plan/Program Submitted, pending approval Planned application 4. Date Homeownership Plan/Program approved, submitted, or planned for submission: 28/05/ Number of units affected: Coverage of action: (select one) Part of the development Total development FY 2014 Full Annual Plan Page 47 form HUD (03/2006)

55 Public Housing Homeownership Activity Description (Complete one for each development affected) 1a. Development name: Lafitte 1b. Development (project) number: LA1-5 (LA ) 2. Federal Program authority: HOPE I 5(h) Turnkey III Section 32 of the USHA of 1937 (effective 10/1/99) Other 3. Application status: (select one) Approved; included in the PHA s Homeownership Plan/Program Submitted, pending approval Planned application An existing plan is in place for 47 units but proposed plans include replacing it with a new plan for 52 units this fiscal year. 4. Date Homeownership Plan/Program approved, submitted, or planned for submission: 26/08/ /09/ Number of units affected: Coverage of action: (select one) Part of the development Total development Public Housing Homeownership Activity Description (Complete one for each development affected) 1a. Development name: St. Bernard 1b. Development (project) number: AMP LA Federal Program authority: HOPE I 5(h) Turnkey III Section 32 of the USHA of 1937 (effective 10/1/99) Other 3. Application status: (select one) Approved; included in the PHA s Homeownership Plan/Program Submitted, pending approval Planned application 4. Date Homeownership Plan/Program approved, submitted, or planned for submission: 30/09/ Number of units affected: 0 6. Coverage of action: (select one) Part of the development Total development FY 2014 Full Annual Plan Page 48 form HUD (03/2006)

56 B. Section 8 Tenant Based Assistance 1. Yes No: Does the PHA plan to administer a Section 8 Homeownership program pursuant to Section 8(y) of the U.S.H.A. of 1937, as implemented by 24 CFR part 982? (If No, skip to component 12; if yes, describe each program using the table below (copy and complete questions for each program identified), unless the PHA is eligible to complete a streamlined submission due to high performer status. High performing PHAs may skip to component 12.) Program Description: The Housing Authority of New Orleans (HANO) Homeownership Department was created to assist public housing and HCVP (Section 8) residents with becoming first time home owners. HANO screens and refers clients to HUD approved homebuyer and financial fitness programs for the training and preparation required to meet first time homebuyer eligibility. HANO recruits and trains lenders and real estate agents in the HCVP program. HANO staff also works closely with providers of soft second mortgages and other assistance programs and assists families with accessing such funding. In addition, the Department participates in the planning and monitoring of Homeownership programs that are a component of HANO s development projects. a. Size of Program Yes No: Will the PHA limit the number of families participating in the section 8 homeownership option? If the answer to the question above was yes, which statement best describes the number of participants? (select one) 25 or fewer participants participants 51 to 100 participants more than 100 participants b. PHA-established eligibility criteria Yes No: Will the PHA s program have eligibility criteria for participation in its Section 8 Homeownership Option program in addition to HUD criteria? If yes, list criteria below: Section 8 Homeownership Capacity Statement: Section 8 Homeownership Capacity Statement (Attachment H) Description of Homeownership Programs (Attachment I) FY 2014 Full Annual Plan Page 49 form HUD (03/2006)

57 12. PHA Community Service and Self-sufficiency Programs [24 CFR Part (l)] Exemptions from Component 12: High performing and small PHAs are not required to complete this component. Section 8-Only PHAs are not required to complete sub-component C. A. PHA Coordination with the Welfare (TANF) Agency 1. Cooperative agreements: Yes No: Has the PHA has entered into a cooperative agreement with the TANF Agency, to share information and/or target supportive services (as contemplated by section 12(d)(7) of the Housing Act of 1937)? If yes, what was the date that agreement was signed? 14/07/00 2. Other coordination efforts between the PHA and TANF agency (select all that apply) Client referrals Information sharing regarding mutual clients (for rent determinations and otherwise) Coordinate the provision of specific social and self-sufficiency services and programs to eligible families Jointly administer programs Partner to administer a HUD Welfare-to-Work voucher program Joint administration of other demonstration program Other (describe) B. Services and programs offered to residents and participants (1) General a. Self-Sufficiency Policies Which, if any of the following discretionary policies will the PHA employ to enhance the economic and social self-sufficiency of assisted families in the following areas? (select all that apply) Public housing rent determination policies Public housing admissions policies Section 8 admissions policies Preference in admission to section 8 for certain public housing families Preferences for families working or engaging in training or education programs for non-housing programs operated or coordinated by the PHA Preference/eligibility for public housing homeownership option participation Preference/eligibility for section 8 homeownership option participation Other policies (list below) b. Economic and Social self-sufficiency programs Yes No: Does the PHA coordinate, promote or provide any programs to enhance the economic and social self-sufficiency of residents? (If yes, complete the following table; if no skip to sub-component 2, Family Self Sufficiency Programs. The position of the table may be altered to facilitate its use. ) FY 2014 Full Annual Plan Page 50 form HUD (03/2006)

58 Services and Programs Program Name & Description (including location, if appropriate) Employment Initiatives Job Readiness Job placement MOUS Computer Training HANO Mobile Computer Lab Est. Size per session 16 per session Allocation Method (waiting list/random selection/ specific criteria/other) Recruit residents for job readiness programs, job training programs and job placement via Section 3 program. Site case management referrals Access (development office / PHA main office / other provider name) Recruitment at developments. Training classes will be at designated sites i.e. C.J. Peete, Fischer Senior Village, Lafitte, JOB1 locations. Bus tokens will be provided to participants. Eligibility (public housing or section 8 participants or both) Both Educational Services LEAP Remediation Vocational/Technical ACT/SAT Prep. GED Prep PHA youth attending after school tutorial programs in developments. First 25 PHA residents 18 yrs. and older per development. Site case management referrals Referrals (Scheduled/Walk-ins) Phone Contact with Qualified Participants Recruitment at developments. Partners include: Tulane, Peace Keepers, Hope House, Delgado and Nunez Colleges, and Catholic Charities. Both Business Development Entrepreneurial Training Resident owned Businesses (Resident Source List) Capacity Building Support Services Senior Services Good Housekeeping Poor Rent Payers Money Management Recreational Services Majorette Classes Karate Dance Athletics Hornets Basketball Camp Summer Activities Camps Summer Employment Skills Training Case Management Services (Assessments, Referrals, Event Planning, Community Dev. and Counseling) Domestic Violence Prevention/Intervention Specific Criteria Trainings are held on site, where space is available and at partner locations. Recruitment at developments. Classes coordinated by partners. Both Specific Criteria All developments Both First come, first served basis. First come, first served basis. Recruitment at developments Harmony Oaks (Hornets Camp) Recruitment at developments. 2,124 Open to all residents Kingsley House, Odyssey House, Catholic Charities, Urban Strategies, HRI, Providence Enterprises, CDC 58:12, Inc. and Family Services. 20 Open to all Workshops held at various development sites, referrals made to counseling programs Both Both Both Both FY 2014 Full Annual Plan Page 51 form HUD (03/2006)

59 (2) Family Self Sufficiency program/s a. Participation Description Family Self Sufficiency (FSS) Participation Program Required Number of Participants (start of FYB October 2013 Estimate) Actual Number of Participants (As of: April 2013) Public Housing Section b. Yes No: If the PHA is not maintaining the minimum program size required by HUD, does the most recent FSS Action Plan address the steps the PHA plans to take to achieve at least the minimum program size? If no, list steps the PHA will take below: C. Welfare Benefit Reductions 1. The PHA is complying with the statutory requirements of section 12(d) of the U.S. Housing Act of 1937 (relating to the treatment of income changes resulting from welfare program requirements) by: (select all that apply) Adopting appropriate changes to the PHA s public housing rent determination policies and train staff to carry out those policies Informing residents of new policy on admission and reexamination Actively notifying residents of new policy at times in addition to admission and reexamination. Establishing or pursuing a cooperative agreement with all appropriate TANF agencies regarding the exchange of information and coordination of services Establishing a protocol for exchange of information with all appropriate TANF agencies Other: (list below) D. Reserved for Community Service Requirement pursuant to section 12(c) of the U.S. Housing Act of 1937 See Attachment F FY 2014 Full Annual Plan Page 52 form HUD (03/2006)

60 13. PHA Safety and Crime Prevention Measures [24 CFR Part (m)] Exemptions from Component 13: High performing and small PHAs not participating in PHDEP and Section 8 Only PHAs may skip to component 15. High Performing and small PHAs that are participating in PHDEP and are submitting a PHDEP Plan with this PHA Plan may skip to sub-component D. A. Need for measures to ensure the safety of public housing residents 1. Describe the need for measures to ensure the safety of public housing residents (select all that apply) High incidence of violent and/or drug-related crime in some or all of the PHA's developments High incidence of violent and/or drug-related crime in the areas surrounding or adjacent to the PHA's developments Residents fearful for their safety and/or the safety of their children Observed lower-level crime, vandalism and/or graffiti People on waiting list unwilling to move into one or more developments due to perceived and/or actual levels of violent and/or drug-related crime Other (describe below) 2. What information or data did the PHA use to determine the need for PHA actions to improve safety of residents (select all that apply). Safety and security survey of residents Analysis of crime statistics over time for crimes committed in and around public housing authority Analysis of cost trends over time for repair of vandalism and removal of graffiti Resident reports PHA employee reports Police reports Demonstrable, quantifiable success with previous or ongoing anticrime/anti drug programs Other (describe below) 3. Which developments are most affected? (list below) All HANO Developments B. Crime and Drug Prevention activities the PHA has undertaken or plans to undertake in the next PHA fiscal year 1. List the crime prevention activities the PHA has undertaken or plans to undertake: (select all that apply) Contracting with outside and/or resident organizations for the provision of crime- and/or drug-prevention activities Crime Prevention Through Environmental Design Activities targeted to at-risk youth, adults, or seniors Volunteer Resident Patrol/Block Watchers Program (Neighborhood Watch Program) Other (describe below) FY 2014 Full Annual Plan Page 53 form HUD (03/2006)

61 2. Which developments are most affected? (list below) Over the past year a Neighborhood Watch (NW) program was started at Desire. The Faubourg Lafitte site is currently undergoing NW training and should be awarded NW status by April Fisher Senior Village and Harmony Oaks were awarded NW status in There are ongoing efforts to establish Neighborhood Watch programs at the other HANO sites. C. Coordination between PHA and the police 1. Describe the coordination between the PHA and the appropriate police precincts for carrying out crime prevention measures and activities: (select all that apply) Police involvement in development, implementation, and/or ongoing evaluation of drugelimination plan Police provide crime data to housing authority staff for analysis and action Police have established a physical presence on housing authority property (e.g., community policing office, officer in residence) Police regularly testify in and otherwise support eviction cases Police regularly meet with the PHA management and residents Agreement between PHA and local law enforcement agency for provision of abovebaseline law enforcement services Other activities (list below) The HANO Police Department will provide enhanced patrols at HANO sites. HANOPD will conduct the Crime Prevention/Neighborhood Watch effort at all HANO sites. Additionally, there is a cooperative working relationship between HANOPD and the NOPD in the Crime Prevention/Neighborhood Watch efforts at the HANO sites. 2. Which developments are most affected? (list below) All HANO Developments D. Additional information as required by PHDEP/PHDEP Plan PHAs eligible for FY 2005 PHDEP funds must provide a PHDEP Plan meeting specified requirements prior to receipt of PHDEP funds. Yes Yes Yes No: Is the PHA eligible to participate in the PHDEP in the fiscal year covered by this PHA Plan? No: Has the PHA included the PHDEP Plan for FY 2005 in this PHA Plan? No: This PHDEP Plan is an Attachment. (Attachment Filename: ) 14. RESERVED FOR PET POLICY [24 CFR Part (n)] See Attachment G 15. Civil Rights Certifications [24 CFR Part (o)] Civil rights certifications are included in the PHA Plan Certifications of Compliance with the PHA Plans and Related Regulations. FY 2014 Full Annual Plan Page 54 form HUD (03/2006)

62 16. Fiscal Audit [24 CFR Part (p)] 1. Yes No: Is the PHA required to have an audit conducted under section 5(h)(2) of the U.S. Housing Act of 1937 (42 U S.C. 1437c(h))? (If no, skip to component 17.) 2. Yes No: Was the most recent fiscal audit submitted to HUD? 3. Yes No: Were there any findings as the result of that audit? 4. Yes No: If there were any findings, do any remain unresolved? If yes, how many unresolved findings remain? 2 5. Yes No: Have responses to any unresolved findings been submitted to HUD? If not, when are they due (state below)? June 30, PHA Asset Management [24 CFR Part (q)] Exemptions from component 17: Section 8 Only PHAs are not required to complete this component. High performing and small PHAs are not required to complete this component. 1. Yes No: Is the PHA engaging in any activities that will contribute to the long-term asset management of its public housing stock, including how the Agency will plan for long-term operating, capital investment, rehabilitation, modernization, disposition, and other needs that have not been addressed elsewhere in this PHA Plan? 2. What types of asset management activities will the PHA undertake? (select all that apply) Not applicable Private management Development-based accounting Comprehensive stock assessment Other: (list below) Asset management activities. 3. Yes No: Has the PHA included descriptions of asset management activities in the optional Public Housing Asset Management Table? 18. Other Information [24 CFR Part (r)] A. Resident Advisory Board Recommendations 1. Yes No: Did the PHA receive any comments on the PHA Plan from the Resident Advisory Board/s? 2. If yes, the comments are: (if comments were received, the PHA MUST select one) The Resident Advisory Board comments are provided as Attachment L (la001l01) Provided below: FY 2014 Full Annual Plan Page 55 form HUD (03/2006)

63 3. In what manner did the PHA address those comments? (select all that apply) Considered comments, but determined that no changes to the PHA Plan were necessary. The PHA changed portions of the PHA Plan in response to comments List changes below: Other: (list below) B. Description of Election process for Residents on the PHA Board 1. Yes No: Does the PHA meet the exemption criteria provided section 2(b)(2) of the U.S. Housing Act of 1937? (If no, continue to question 2; if yes, skip to sub-component C.) 2. Yes No: Was the resident who serves on the PHA Board elected by the residents? (If yes, continue to question 3; if no, skip to sub-component C.) 3. Description of Resident Election Process Note: HANO is currently in the process of transitioning from HUD Administrative Receivership to local governance. a. Nomination of candidates for place on the ballot: (select all that apply) Candidates were nominated by resident and assisted family organizations Candidates could be nominated by any adult recipient of PHA assistance Self-nomination: Candidates registered with the PHA and requested a place on ballot Other: (describe) b. Eligible candidates: (select one) Any recipient of PHA assistance Any head of household receiving PHA assistance Any adult recipient of PHA assistance Any adult member of a resident or assisted family organization Other (list) c. Eligible voters: (select all that apply) All adult recipients of PHA assistance (public housing and section 8 tenant-based assistance) Representatives of all PHA resident and assisted family organizations Other (list) C. Statement of Consistency with the Consolidated Plan For each applicable Consolidated Plan, make the following statement (copy questions as many times as necessary). 1. Consolidated Plan jurisdiction: (The City of New Orleans) 2. The PHA has taken the following steps to ensure consistency of this PHA Plan with the Consolidated Plan for the jurisdiction: (select all that apply) FY 2014 Full Annual Plan Page 56 form HUD (03/2006)

64 The PHA has based its statement of needs of families in the jurisdiction on the needs expressed in the Consolidated Plan/s. The PHA has participated in any consultation process organized and offered by the Consolidated Plan agency in the development of the Consolidated Plan. The PHA will consult with the Consolidated Plan agency during the development of this PHA Plan. Activities to be undertaken by the PHA in the coming year are consistent with the initiatives contained in the Consolidated Plan. (list below) Other: (list below) The Consolidated Plan of the jurisdiction supports the PHA Plan with the following actions and commitments: (describe below) City of New Orleans Consolidated Plan Strategic Plan for New Orleans Goal: Build and Rebuild Vibrant Sustainable Neighborhoods throughout the City Strategy: Utilize a Place Based Initiative to link and leverage investments and partners Plan: Eliminate Vacant and Blighted Properties Enhance Neighborhood Services and Facilities Expand and Preserve the Supply of Affordable Housing for all persons Activities: Neighborhood Services: Planning and Zoning Infrastructure and Public Facility improvement Youth services and employment Economic Development Senior Services Housing Activities: Code Enforcement Housing Preservation Homebuyer Assistance New Construction Rental Assistance Emergency Housing Assistance Homeless Prevention Homeowner Counseling Foreclosure Prevention Public Housing Redevelopment Institutional Capacity Development: Community Housing Development Organizations City Government Staff Training Technical Assistance to Awardees Section 3 Participation Disadvantaged Business Enterprise Development FY 2014 Full Annual Plan Page 57 form HUD (03/2006)

65 Goal Name Owner- Occupied Rehabilitation Affordable rental Start Year End Year Category Affordable Housing Affordable Housing Goals Summary Information (SP) Geographic Needs Funding Area Addressed Owner- Occupied Rehabilitation Rehabilitation of rental units Production of new rental units Goal Outcome Indicator Homeowner Housing Rehabilitated: 375 Household Housing Units Rental units constructed: 300 Household Housing Unit Rental units rehabilitated: 700 Household Housing Units Code Enforcement Economic Development Housing Opportunities for Persons with AIDS Homeless assistance Affordable Housing Non- Housing Community Development Non- Homeless Special Needs Neighborhood stabilization $11,000,000 Housing Code Enforcement/Foreclosed Property Care: Household Housing Units Job Training $6,000,000 Jobs created/retained: 6500 Jobs Special Needs Assistance Homeless Chronic Homelessness Rapid Rehousing Homeless Prevention $17,500,000 Housing for People with HIV/AIDS added: 1,150 (Facilities) 1000 STRMU TBRA/PBRA units 150 Housing Placement Services 500 clients $6,000,000 Homeless Person Overnight Shelter: 7800 Persons Assisted Homelessness Prevention: 750 Persons Assisted Provide Infrastructure and capital projects Acquisition/ Rehabilitation of Blighted Properties Non- Housing Community Development Affordable Housing Homebuyer Affordable Housing Public Service Non- Housing Public Improvement and Infrastructure Production of new rental units Acquisition and Redevelopment Neighborhood stabilization Production of new owner units Recreation for youth Other: 875 Other $3,000,000 Public Facility or Infrastructure Activities other than Low/Moderate Income Housing Benefit: 6 blocks street overlay $5,000,000 Acquisition of 1,000 units to be redeveloped by public and private entities CDBG: $9,500,000 Homeowner Housing Added: 200 Household Housing Unit 17,500 youth FY 2014 Full Annual Plan Page 58 form HUD (03/2006)

66 Community Development Public Service Non- Housing Community Development Activities for the elderly at senior centers CDBG: $2,500,000 Source: City of New Orleans Consolidated Plan, pages and ,250 Elderly Based on the results of affordable housing programs of previous years for rental properties approximately 550 households will be 0-30% of the area median income (AMI); 350 households will be 31-50% AMI; and 100 will be 51-80% AMI. For homeowner activities, 105 households will be 0-30% AMI; 140 households will be 31-50% AMI; and 130 households will be 50-80% AMI. For homebuyer activities, 10 households will be 0-30% AMI; 60 will be 31-50% AMI; and 130 households will be 51-80% AMI. D. Other Information Required by HUD Use this section to provide any additional information requested by HUD. 19. DEFINITION OF "SUBSTANTIAL DEVIATION AND SIGNIFICANT AMENDMENT OR MODIFICATION The Housing Authority of New Orleans will use the guidance provided by HUD in Notice to define the terms substantial deviation and significant amendment or modification to determine when the approved Agency Plan will be required to undergo the detailed modification process outlined by HUD. The criteria for such modification will include the following: Changes to Public Housing Admissions and Occupancy Policies or organization of the Public Housing waiting list other than those items already identified in the current revised version of the Admissions and Occupancy Policy. Additions or subtractions of a non-emergency work item that is $2.5 million or more and which is not included in the annual or five-year plan under the Capital Fund. Any changes with regard to demolition or disposition, designation, homeownership program or conversion activities not currently identified in the plan or otherwise approved by HUD. Changes under the above definitions, required as the result of HUD regulatory requirements will not be considered significant amendments. Changes under the above definitions which are funded by any source other than federal funds will not require amendment or modification to the Agency Plan. FY 2014 Full Annual Plan Page 59 form HUD (03/2006)

67 Attachments Use this section to provide any additional attachments referenced in the Plans. Deconcentration and Income Mixing (la001a01) FFY 2013 Capital Fund Program Annual Statement (la001b01) Most Recent Board-Approved Operating Budget (la001c01) List of Resident Advisory Board Members (la001d01) List of Resident Board Member (la001e01) Community Service Description of Implementation (la001f01) Information on Pet Policy (la001g01) Section 8 Homeownership Capacity Statement (la001h01) Description of Homeownership Programs (la001i01) HANO Organizational Chart (la001j01) FFY 2013 Capital Fund Program 5 Year Action Plan (la001k01) Comments of Resident Advisory Board or Boards (la001l01) Violence Against Women Act of 2005 (VAWA) Compliance (la00m01) Capital Fund Performance and Evaluation Report (la00n01) Project Based Voucher Statement (la00o01) Statement of Progress in Meeting Mission and Goals (la001p01) HANO Real Estate Planning & Development Narrative FY 2014PHA Plan (la001q01) FY 2014 Full Annual Plan Page 60 form HUD (03/2006)

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121 4/17/13 What waitlists are open? Fischer I, Fischer III, Fischer IV, and the Senior Village currently have open waitlists. 1 DATE provide certification that the Housing Authority s PHA Plan is consistent with the City s Consolidated Plan. RAB HANO Recommendation Response 4/17/13 Why is the PHA Plan submitted to the Mayor? On an annual basis, HUD requires local government to 4/17/13 The Scattered Sites have quality of life issues and need more police presence. Is HANOPD going to patrol these areas? 4/17/13 We would like to take steps to avoid potential problems at Marrero Commons. Has anyone from the HANOPD met with site management? 4/17/13 We are requesting that security cameras be installed at Scattered Sites in certain areas. 4/17/13 How many police are on the HANOPD force? What time do the shifts begin? HANOPD does conduct periodic patrolling of all HANO Scattered Sites but does not have the manpower to station officers at all of them. Any issues or complaints that we receive are communicated to NOPD at their COMSTAT meetings to ensure that the Scattered Sites receive the necessary attention. HANOPD meets quarterly with the manager from Marrero Commons. At the last meeting, the site manager did not stress any issues relating to crime. Presently, Marrero Commons has a security company detailed to patrol the property and assist with deterring crime. The site manager has expressed that she is happy with the quality of service provided by the security company HANOPD is evaluating the possibility of installing cameras at selected Scattered Site locations. There are currently 20 police officers on the HANOPD force. Shifts begin at 8am and end anywhere between 12am-2am. Our shift hours can be adjusted based upon crime and events.

122 For more information concerning the Homeownership Program, please or call or DATE RAB Recommendation 4/17/13 What kind of homeownership assistance is given to residents of public housing and Section 8? HANO Response HANO s Homeownership Program provides technical and financial assistance directly and through referrals to help public housing and HCVP families become first-time homeowners. The homebuyer preparation process can be as simple as taking a homebuyer training class for clients with sufficient income, savings and credit ratings to a lengthy process focused on increasing income and/or improving credit ratings for loan eligibility. The homebuyer assistance process includes loan application and approval; home selection, purchase agreements and inspections; and loan closing. 4/17/13 Do the Fischer I and III developments have any public housing units? 4/17/13 What process was used to establish the project-based waiting lists and what is the priority for getting selected? There is a combination of public housing (ph) and lowincome housing tax credit (lihtc) units within the Fischer I and III developments. Of the 123 total units in Fischer I and III, 75 are ph/lihtc units and 48 are lihtc units. HANO s Housing Choice Voucher Program established separate waiting lists for project-based properties. Letters were sent to applicants on the master tenant-based waiting list notifying them of the opportunity to be placed on any/all of the project-based waiting lists. Applicants opting to have their names on project-based waiting list(s) will maintain their sequence/number on the master tenant-based waiting list. It should also be noted that if an applicant refuses a project-based unit, such refusal does not affect the applicant s position on the master waiting list for tenantbased assistance.

123 4/17/13 at A hard copy of the Consolidated Plan is also available at HANO s Where is the City s Consolidated Plan located? The Consolidated Plan can be found on the City s website Central Office. 4/17/13 allocated directly to local and state governments, and HANO has been a subrecipient of the City s CDBG Does HANO get CDBG money? Community Development Block Grants (CDBG) are funding. 3 DATE RAB Recommendation 4/17/13 What about seniors who want to move? What is being done at Columbia Parc Heritage Apartments? 4/17/13 What if someone has a disability? Does HANO provide placement for handicapped/disabled persons? 4/17/13 I recommend that the elderly definition be dropped down to 60 years old instead of the 62 years and older. HANO Response HANO s Voucher Program is processing elderly applicants for all project-based elderly properties that have vacancies, including the senior residences at Columbia Parc. Participants have to relinquish their tenant-based voucher in order to move into a project-based unit. The Voucher Program checks for vacant handicapped accessible units and makes the offer if there is an accessible unit available. HANO s definitions of elderly (age 62 and over) and near-elderly (ages 50-61) are pre-determined by HUD regulations which may be referenced in the Code of Federal Regulations under Title 24, Part 5, Subpart D. These definitions are applicable to both Section 8 and public housing assistance under the U.S. Housing Act of /17/13 With Florida is coming back, who will handle the background checks on returning residents? 4/17/13 Are there any changes in the rents? Also, has flat rent replaced ceiling rent? HANO does background checks using state and national information sources, such that any criminal history will follow an individual. There is no change in HANO s flat rents. Flat rents took the place of ceiling rents several years ago.

124 4/17/13 Obligations for participation in the Voucher Program. Those obligations are listed on the voucher and families are given a copy of the obligations at their annual recertification. The most common violation is nonpayment What constitutes a Section 8 violation? Families are responsible for abiding by their Family of rent. 4/17/13 What is the time limit for not having electricity? Water and electricity must be restored within 24 hours of our documenting the violation, regardless of who the responsible party is. Having no utilities is regarded as a health and safety issue. If the landlord is at fault, the Housing Choice Voucher Program will withhold payment and issue another voucher for the family to move. If the family is responsible, the Voucher Program will propose termination of their voucher assistance. 4 DATE RAB Recommendation 4/17/13 The RAB and all residents should be better informed and training is needed on tax credits, flat rents, and ceiling rents. This should include explanation of tax credit units within the mixed income sites. 4/17/13 Rents at Desire have doubled. Rent payments have gone from $254/month to over $500/month with the utility allowance. 4/17/13 Why is there no resident representation on the Public Housing grievance panel? HANO Response Flat rent and income-based rent are discussed at orientation and recertification. Client Services will set up a RAB training to deal with the issues of explaining rents and tax credits to residents within the mixed income sites. At signature properties, HANO allows their Agents to set the flat rent in accordance to the comparable market rents in the prescribed area in which the community is located. The Agent can set the flats rent at their own discretion provided that the flat rent amount does not exceed the allowable tax credit rent based on 60% of Area Median Income (AMI) for Orleans Parish. HANO intends to generate a pool of residents to draw from in grievance hearing situations. One necessary requirement is the selected resident will not be from the same site as the grievance party.

125 5 DATE RAB Recommendation HANO Response 4/17/13 Do tenants on the HCVP still have a briefing? Yes, all program applicants participate in a voucher briefing. 4/17/13 Once a tenant signs a contract they need to be reminded of their rights and responsibilities as a tenant. 4/17/13 What can be done with landlords that require the tenant to pay additional fees/charges above their rent? 4/17/13 What is the relocation process at Iberville? The residents are not educated enough about the utilities that have to be paid once they relocate. There are three entities handling relocation for Iberville. Who is providing counseling to the residents? 4/17/13 The grievance procedures are not fair for tenants. Landlords can commit a violation and then come back to the program but tenants cannot return to the program once they are terminated. Voucher participants are reminded of their responsibilities at their annual recertification and given a copy of their Family Obligations. If there are some other issues that arise and the case manager feels that the family would benefit from another briefing, arrangements will be made for that to take place. The Housing Choice Voucher Program encourages tenants to report any violations of their contract to their case managers. Once the complaint is received, staff will implement appropriate follow-up. Urban Relocation Services (URS) is the contractor hired to facilitate the relocation process at the Iberville development. A supplemental document describing the relocation process will be transmitted to the RAB. The counselors with URS are providing the relocation counseling to Iberville residents. However, if required Urban Strategies Inc., the case management entity will assist URS with supplemental services to accommodate any special needs of residents. Once the Housing Choice Voucher Program is made aware that a landlord or participant has committed a program violation, an investigation is scheduled and the appropriate action is taken. If we are not made aware of the violation, we cannot take action.

126 4/17/13 wish to start their own business is done through the Family Who does the business development for Section 8? Assistance with Housing Choice Voucher families that Self-Sufficiency (FSS) Program. 4/17/13 inspector following an inspection, or from the landlord, the family is counseled on good housekeeping and required to How does Section 8 handle housekeeping? If a poor housekeeping report is received from the attend another briefing. 4/17/13 demolition approval. We expect to submit the package in June and hope to have approvals in place by the end of What is the status of Hendee Homes? HANO is completing the package to submit to HUD for DATE RAB Recommendation 4/17/13 Several of the Iberville residents are packed and ready to go, but they are waiting on their checks to begin moving out. HANO Response HANO has assigned specific internal staff to track and process all relocation claims submitted daily. 4/17/13 We need to implement Healthy Start programs at all HANO sites. HANO s Client Services Department has followed up on this request and a representative from Healthy Start Program is invited to come to the next RAB meeting to give a presentation.

127 For more information concerning the Homeownership Program, please or call or /17/13 meeting with the RAB at their request to discuss the Can the RAB have a meeting to discuss Iberville? Yes, project staff assigned by HANO will schedule a Iberville development. 4/17/13 Board (OPSB) on proposed land swaps. The OPSB approved the swap structure and authorized the OPSB Executive Director to execute the agreement to exchange and transfer land. We hope to begin some transactions in HANO will need to secure HUD approval for disposition of some HANO property under the swap What is the status of the School Board deal? HANO continues to work with the Orleans Parish School agreement. 7 DATE RAB Recommendation 4/17/13 Concerning the homeownership article in the paper, what do we need to do to qualify for the program? Who should residents contact? HANO Response Public housing and HCVP clients earning 80% of the Area Median Income (AMI) or less are eligible for program participation. Other program and lender requirements determine additional eligibility criteria. The process begins with intake and an initial assessment to determine a clients mortgage-readiness. Clients who are determined to be mortgage ready move on to the home buying process while others are advised to develop a plan for mortgage readiness through a lengthier homebuyer preparation process. 4/17/13 What units at B.W. Cooper will be kept for historical purposes? HANO has an agreement with the State Historic Preservation Office to keep three historic buildings at the Cooper site. Those buildings include two residential buildings and the Administrative Office all located on the block bounded by Galvez, Erato, Earhart, and Tonti.

128 8 DATE RAB Recommendation 4/17/13 It is recommended that Hendee Homes be redeveloped as rent-to-own units. 4/17/13 Can a park be developed using vacant land at the Miro- Allen scattered sites? 4/17/13 What is the plan for the Pecan Grove Community Center located in New Orleans East. There are many Section 8 families living in the East and nothing is located there for them. 4/17/13 What happened to the funds for 100 homeownership units that were to be reallocated to public housing at Desire? There also needs to be discussion about the Desire Community Center 4/17/13 HANO s handling of the resident checks and especially the routing process has gotten significantly better. 4/17/13 In planning for the upcoming Summer Youth Program for 2103, the RAB concurs that students should be paid weekly versus bi-weekly as in the past. The RAB also discussed the possibility of having a kick-off banquet in early June. HANO Response HANO will consider Homeownership for the Hendee site. HANO does not own additional vacant land immediately next to the Miro-Allen site. The Real Estate Planning and Development Department could work with Asset Management to install a park bench or picnic table at the site. There are no immediate plans for redevelopment of the Pecan Grove building. The site is included for possible disposition. There are no plans to redevelop the 100 public housing units or community center at Desire. HANO s Finance Department constantly strives to improve in all areas. The Kickoff luncheon is set for June 11, HANO looks forward to another fun and rewarding summer program in which the students receive extensive work and educational experience in addition to life skills.

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