Big Brothers Big Sisters of Greater Kansas City

Transcription

1 Greater Kansas City General Information Contact Information Nonprofit Greater Kansas City Address 1709 Walnut St. Kansas City, MO Phone (816) Fax Website Facebook facebook.com/bbbskc Twitter twitter.com/bbbskc At A Glance How to donate, support, and volunteer BIG The Big Impact Group is a diverse group of dedicated men and women who volunteer their time, talents and energy to support BBBS of KC's many mentoring and educational programs. We are always recruiting new BIG members. If you know of any young professionals who are interested in becoming more involved with BBBS without becoming a Big Brother or Big Sister, this is a great opportunity. Diversity Task Force -is a group of community leaders who care about increasing the diversity amongst the BBBS volunteers. There are over 300 kids waiting for a Big Brother or Big Sister, and over 80% of children are African n or Latino. There are over 1,300 active Big Brothers Big Sisters matches, yet only 15% are minority same race Matches. The goal of the taskforce is to increase exposure of the program in the African n and Latino communities and therefore obtain additional African n and Latino Big Brothers and Big Sisters. Match Makers Match Makers is a monthly giving program that supports Big Brothers Big Sisters. By giving a small monthly gift you can help introduce a Big to their Little each month. Giving levels range from $25-$50 a month. More information is at 1

2 bbbskc.org. Volunteer Corps The Volunteer Corps assists Big Brothers Big Sisters staff in tasks that are required to effectively fulfill and advance the mission and vision of the agency (i.e. participating in special community events, recruitment fairs and promotional events.) This offers individuals the option to get involved with Big Brothers Big Sisters without the commitment of the traditional mentoring model. Declutter An easy way to help out BBBS is by hosting a company-wide clothing drive. Choose a week where employees can bring gently used clothes to work to donate to BBBS. BBBS will provide communications to employees to tell them the rules and a truck will come pick up the clothing. 2

3 Mission & Areas Served Statements Mission Statement Greater Kansas City's mission is to create and support life-changing friendships for children. Background Statement Founded originally as a Kansas City Jaycee project in 1964, Greater Kansas City (BBBSKC) has served more than 48,000 at-risk youth in the Kansas City community, serving over 1,800 youth in BBBSKC provides children facing adversity with strong, enduring and professionally supported one-toone relationships that change their lives for the better, forever. BBBSKC matches school-aged youth (Littles) from one-parent or other non-traditional homes, with caring adult volunteers (Bigs). This program is designed as a one-to-one mentor relationship, in which the volunteers in the community based mentoring program agree to spend two to four hours a week with a child for a minimum of one year. BBBSKC believes that youth who have a positive adult influence in his or her life are better able to reach their full potential. These one-to-one friendships, or matches, last a minimum of one year. BBBSKC offers at-risk children a long-term developmental relationship with a caring adult. Bigs serve as friends, mentors and role models, helping children gain greater self-confidence and leadership skills. This model has been proven effective in changing the selfimage of the child and therefore their behavior. All BBBSKC matches are characterized by four elements that most mentoring programs do not feature: Buy-In of the Client and Parent: All clients and guardians are interviewed and their homes are assessed. During this process the child and the guardian agree that they want and will participate in the program. Professional Supervision: Intake of client and adult, screening and training of the adult, creating matches, and supervision during the relationship is conducted by professional Case Managers who combine assessment, management, coaching and guidance to all parties. Longevity: This relationship is unique and different for each match, thus it takes time to develop. BBBS volunteers commit to 2-4 hours per week for a minimum of one year. Developmental Relationships: BBBSKC creates friendships between adults and youth. These naturally developing friendships are highly valuable to the child, as the adult is willing to share their time and include the child in day-to-day activities. BBBSKC s programs are all voluntary and preventative in nature. In most cases youth enter into the program before they have experienced any negative effects to their development. BBBSKC s target clients are schoolaged youth in Cass, Clay, Jackson and Platte Counties in Missouri and Johnson and Wyandotte Counties in Kansas. 3

4 Impact Statement BBBSKC matches school-aged youth (Littles) from one-parent or other non-traditional homes, with caring adult volunteers (Bigs). Statistically, children growing up in one-parent homes experience significant increased risk, particularly in the areas of education, illegal activity, and suicide. While these youth make up about 25% of the total number of school-aged youth (approximately 80,000) in the Kansas City metropolitan area, they account for 90% of juvenile court cases, 90% of high school dropouts, and 60% of teen suicides. BBBSKC believes that youth who have a positive adult influence in his or her life are better able to reach their full potential. BBBSKC offers at-risk children a long-term developmental relationship with a caring adult. Bigs serve as friends, mentors and role models, helping youth gain greater self-confidence and leadership skills. This model has been proven effective in changing the self-image of the child and therefore his or her behavior. BBBSKC s Most Recent Accomplishments: Recognized as the fastest growing BBBS agency across the country. Recognized as BBBS of 's Agency of the Year in Awarded by Nonprofit Connect with the Excellence in Impact Award. Exceeded 2017 Summer Bowl for Kid's Sake goal by raising $830,000. BBBSKC s Goals: 1.Recruit more Big Couples and male volunteers to match with boys who are currently on our waiting list. 2. Continue to implement and grow BBBSKC s Big Impact Group and Task Force to create awareness and involvement in the community. 3.Cultivate partnerships to ultimately serve more at-risk children in the Kansas City area. Needs Statement Increase the number of men serving as Big Brothers, specifically African-n and Hispanic men. Increase the number of women serving as Big Sisters for BBBSKC program, Adults Committed to Educating our Students (ACES). Corporate partnerships focused on volunteer recruitment and special events support. Continue to build capacity of staff to manage more children being served. CEO/Executive Director/Board Chair Statement BBBSKC is serving more children in long-term, life-changing friendships than ever before. Over the past six years, the number of children participating in our program has increased by nearly 70%. We maintain a focus on quality services and strong outcomes for the children and families involved, while striving to keep up with the increased demand. As we respond to demand and create new life-changing friendships, we continue to focus on supporting these new matches early in the friendship to ensure that they last long enough to have the greatest impact on the children. BBBSKC is an industry leader in quality as evidenced by the Gold Standard Award presented by and the recognition in 2011, 2013 and 2015 as the BBBS Agency of Year. We continue to focus on the children in our community who demonstrate the greatest need for our program and seek partnerships with other service providers to seek out even greater impact. Developing effective volunteer recruitment strategies to reach more men, specifically African-n and Hispanic men, to be matched with the large number of boys on our waiting list is our greatest challenge. Micheal Lawrence, CEO Service Categories Big Brother, Big Sisters Adult, Child Matching Programs Youth Development Programs Areas of Service Areas Served 4

5 Areas KS MO KS - Johnson County KS - Wyandotte County KS - Wyandotte County Urban Core MO - Clay County MO - Eastern Jackson Co MO - Jackson County MO - Jackson County Urban Core MO - Platte County 5

6 Programs Programs Community Based One-to-One Mentoring Description Category Population Served Short-Term Success Long- Term Success Program Success Monitored By The Community Based One-to-One Mentoring program is a caseworkmanaged program, designed to establish the child in a professionallycreated and supported relationship with a caring adult. This relationship, when properly structured and monitored by a professional Case Manager, will increase the child s self-worth, thereby improving personal, social, and academic performance. The services delivered by the program can be divided into three general areas: assessment, matching, and match support. The main component of each of these areas is the time and attention each area receives from the BBBSKC staff. This attention allows the volunteer, or Big, to focus on developing a strong bond with their Little, while a BBBSKC s staff member monitors the relationship, provides guidance and resources to address any challenges that may arise. Youth Development, General/Other Youth Development, General/Other K-12 (5-19 years), Minorities, Poor,Economically Disadvantaged,Indigent Children who are matched with a Big Brother, Big Sister or Big Couple for at least one year experience a number of positive and measurable impacts. These impacts include: Higher self-esteem; Gain new interests; Learn new things and activities; Visit new places; Improved their attitude toward school and improve their grades; Improved ability to resist drug and alcohol use; Decreased contact with the juvenile court system; Improved relationships with their family and peer group Children who are supported by Big Brothers, Big Sisters, or Big Couples have a greater opportunity to reach their full potential. Children who reach their full potential become contributing members of society and are able to positively impact their community. BBBSKC outcomes are measured with several evaluative tools. First is AIM, a web-based data management system that allows BBBSKC to track all relevant metrics used to evaluate the program s effectiveness, including youth served, processing times, match retention rates, average match length, and demographic/geographic data. Second is the Strength of Relationship tool, a survey designed to measure the strength of a bond between the match, and is administered after a match has been together for 3 months and annually after that. Third is the Youth Outcomes Survey, which continues to track the same outcomes but provide BBBSKC with a pre-match baseline to measure true program impact over the life of a match. BBBSKC conducts the Annual Program Survey in the fall to measure outcomes specific to the agency and is conducted anonymously through direct mail. BBBSKC collects responses from clients, volunteers, and parents and utilizes the information to evaluate BBBSKC program s performance. 6

7 Examples of Program Success According to evaluation data collected from children who matched with a Big: 97% report that the program has had a positive impact on their life 97% report no alcohol or drug abuse. 84% say that they have a higher self-esteem. 71% report that their grades have improved. 67% say that they have a better attitude about school since they were matched with their Big. 7

8 Adults Committed to Education our Students Description Category Population Served Short-Term Success Long- Term Success Program Success Monitored By Examples of Program Success BBBSKC s Adults Committed to Educating our Students (ACES) is the agency's one-to-one mentoring program for high school students in the Kansas City community. This program seeks to provide the needed guidance and resources to students in pursuit of post-secondary education. ACES was formed in 2014 when the agency made the decision to expand and restructure the Kauffman Scholar's program. Through BBBSKC's Kauffman Scholars program, only students enrolled in Kauffman Scholars were eligible, whereas in ACES, any student starting in the eighth grade is eligible for the program. This case-work managed program is designed to establish a teenager in a professionally created and supported relationship with a caring adult volunteer. Students enrolled in ACES are matched with educated and experienced professionals, many of whom are emerging leaders within their companies. Bigs will help their Littles by focusing on education and post education planning, which could include: exploring majors and career aspirations, attending college visits and helping to prepare for standardized tests for college emission. The overall goal of this program is to provide additional support and resources to help youth who want to continue their education after high school. Youth Development, General/Other Youth Development, General/Other Poor,Economically Disadvantaged,Indigent, Minorities, The student is provided with a positive, adult friendship that will support them as they finish high school and adjust to post-secondary education life. Long-term success for this program would be that the students proceed to a post-secondary education. BBBS outcomes are measured with four evaluative tools. The first of these is AIM, a web-based data management system that allows BBBS to track all relevant metrics that can be used to evaluate our program s effectiveness. These include children served, processing times, match retention rates, average match length, and demographic/geographic data. Secondly, we utilize the Strength of Relationship (SOR) tool, a survey designed to measure the strength of a bond between a volunteer and a client. This survey is administered after a match has been together for three months and annually thereafter. Our third method of outcomes reporting is a quarterly report we received from Kauffman that notes student s academic progress and status in the program. In addition to these three outcomes measuring systems, we conduct an annual program survey every year to measure outcomes specific to our agency. According to evaluation data collected from youth who are matched with a Big: 96% of children enrolled remained active in the BBBS program for at least one year. 71% of youth report that their grades have improved since being matched. CEO Comments The BBBSKC board has twice been recognized as the top performing board of directors within the federation s network of nearly 400 agencies. This is a testament to strong board leadership over the past five years along with a commitment to be business-like in all aspects of agency operations. The board participated in a 8

9 reorganization effort beginning in 2008 which resulted in clear expectations related to attendance, participation, and fundraising. All board members commit to a minimum personal financial commitment of $1,000 annually and raise an additional $9,000 annually through other fundraising efforts. We are proud to report 100% participation in the above expectations around fundraising. Board meeting attendance is very high and all meetings are engaging and productive. The board as a whole recognizes the need for more diversity among its members. An African-n and Hispanic Volunteer Task Force has been formed to focus on recruiting volunteers for the program and also supports efforts to attract a more diverse pool of board candidates. Micheal Lawrence, CEO 9

10 Leadership & Staff Executive Director/CEO Executive Director Term Start Aug Mr. Micheal Lawrence Experience Micheal has been with BBBS since March of In his previous position as the Associate Executive Director, Micheal was primarily responsible for Special Events and Program Systems along with other administrative duties. Micheal started his career at BBBS as a Case Manager working directly with the volunteers, children and parents. After five years of case management, Micheal became the Special Events Director. Micheal also served as the agency Program Director. Micheal received his Bachelors degree in Psychology from William Jewell College. Former CEOs Name Term Ron Holschuh Jan Jan 1976 Roy Morrill Jan Aug 2007 Senior Staff Mr. Jonathan Hile Title Experience/Biography Chief Operating Officer Jon Hile has been with BBBS since March of He is responsible for overseeing the community based program and for directing the MCOP (Mentoring Children of Prisoners) grant. He received his BS in Justice Systems from Truman State University, and his MPA in Urban Administration and Non-Profit Development from UMKC. Hile was the 2011 winner of the Margaret Slack Award honoring professionalism and quality of service. Mrs. Kristi Hutchison Title Experience/Biography Chief Marketing Officer Kristi has been the Communications Director with BBBS since October She is primarily responsible for maintaining the agency s web site, producing all newsletters, recruitment materials and invitations. In addition, Kristi handles all media and public relations. Kristi received her Bachelors of Science degree in Public Relations from Northwest Missouri State University. 10

11 Ms. Tiffany Bruce Title Experience/Biography Director of Development Tiffany began at the agency as a Special Events Intern in 2008 and was promoted to Project Coordinator in 2009 and to Development Manager in She has a Bachelor s degree from Missouri State University. Tiffany will be working to ensure that the fundraising goals are met and that donors are aware of the tax credit program. She will also focus on donor prospecting and management. Tiffany has been an important asset in establishing new donor relationships and creating additional revenue for the agency. Mr. Colby Jones Title CFO Ms. Tonya Jackson Title Director of Enrollment and Matching Ms. Denise Hill Title Director of Match Support Staff Paid Full-Time Staff 45 Paid Part- Time Staff 4 Volunteers 1750 Retention Rate 95% Paid Contractors 0 Formal Evaluations CEO Formal Evaluation CEO/Executive Formal Evaluation Frequency Senior Management Formal Evaluation Senior Management Formal Evaluation Frequency NonManagement Formal Evaluation Non Management Formal Evaluation Frequency Annually Quarterly Quarterly Plans & Policies Organization Has a Fundraising Plan Organization Has a Strategic Plan Management Succession Plan Organization Policy and Procedures No No 11

12 Nondiscrimination Policy Whistleblower Policy Document Destruction Policy Collaborations The majority of clients who enter the program are referred by current participants, partnerships or by word of mouth. This is evident by the annual program survey which reported that 95% of children participating in the BBBSKC program would or have encouraged their friends to participate as well. BBBSKC attempts to reach out to demographic groups that are traditionally underrepresented in the program. The agency has two main programs, the traditional Community Based One-to-One mentoring program and Adults Committed to Education our Students (ACES). BBBSKC has several successful partnerships in place to identify children to these programs. These partnerships include: Sumner Academy, Kansas City Public Schools (high schools), Young Achievers, KIPP Endeavor Academy, Cristo Rey Hogan Preparatory Academy, University Academy, Alta Vista, 20/20 Leadership and North Kansas City School District. Each partnership is entered into strategically with the understanding that any partnership should be developed to help BBBSKC become more accessible to the children who need BBBSKC the most. It is important to note that with each partnership that BBBSKC enters into, an official Memorium of Agreement is secured. BBBSKC relies on community partners to help the agency become better advocates for the children and families it serves. This work includes seeking community resources to conduct trainings for staff and volunteers, such as child safety training and mandated reporter training from Missouri Children's Division. The agency has partnerships to assist with volunteer training and education, including trauma training and gang awareness training from the Kansas City Police Department. BBBSKC offers career exploration opportunities to the children in its program from professionals at Kansas City's most successful companies, including AMC Theaters, Burns and McDonnell, JE Dunn and Polsinelli. Affiliations Affiliation Affiliate/Chapter of National Organization (i.e. Girl Scouts of the USA, n Red Cross, etc.) - Affiliate/chapter Year 1966 Awards Awards 12

13 Award/Recognition Organization Year Victor Speas -Top Volunteer Agency Philly Award - Volunteer Recruitment Philly Award - Volunteer Recruitment Prism Award - Volunteer Recruitment Missouri's Big Sister of the Year KC's Best Philanthropic Organization VCC 2006 Council on Philanthropy 2006 Council on Philanthropy 2005 Public Relations Society of KC Magazine 2008 Neighborhood Builder Award Bank of 2008 Missouri's Big Brother of the Year Gold Standard Award Robert M. Kommerstad Leadership Award as Agency Board of the Year Agency of the Year Board of the Year Gold Standard Award Missouri's Big Brother of the Year Pinnacle Award Best Philanthropic Organization Ingrams Magazine 2011 Best Philanthropic Organization Finalist KC Magazine 2011 Best Non Profit to Work for Non Profit Times 2011 Pilly Award- Identity Campaign Council of Philanthropy KC Chiefs Charity Game Recipient Margaret Slack Award for Outstanding Program Director Jon Hile Kansas City Chiefs Impact Award for Top Line Growth Business Journal 2012 Agency of the Year Alumni Award Gold Standard Award Big Sister of the Year 2013 KC Chiefs Charity Game Recipient Kansas City Chiefs 2013 Best Nonprofit Ingram's Magazine

14 The Philly Awards- Fundraising Appeal 2014 KC Chiefs Charity Game Recipient Agency of the Year Big Brother of the Year Nonprofit Connect 2014 Kansas City Chiefs Excellence in Impact Nonprofit Connect 2017 Agency of the Year 2017 Government Licenses Is your organization licensed by the government? No CEO Comments The biggest challenge facing the agency today is to deal with the increased demand for service. We have seen tremendous growth over the last two years, making more than 1,000 new matches. As parents experience a positive change in the lives of their children, they share that experience with other parents, which in turn increases demand. In order to continue to provide quality management of all matches, which in turn creates longer lasting, stronger relationships and more impact on children in Kansas City, we have increased the number of program staff to professionally create and professional support every match. The challenge is to continue to raise funds and provide the resources needed to support program growth. Besides fundraising to sustain staffing needs, strong volunteer recruitment strategies are a priority. 14

15 Board & Governance Board Chair Board Chair Mr. Jeremy Schafer Company Affiliation Protection Solutions, LLC Term Jan 2017 to Jan Board Members Name Mr. Rob Adams Ms. Cathy Baier Mr. Dave Chaffin Ms. Erica Cohen Mr. Andre Davis Mr. Tim DeSett Mr. Chris Ferraro Mr. Grant Gordon Mr. Doug Jones Mr. Jeff Keyes Ms. Elise Kirchhofer Ms. Rachele Kolom Mr. Cary Miller Mr. Dean Newton Mr. John Owen Mr. Jeremy Schafer Ms. Jesse Sendejas Mr. Ryan Shreve Ms. Shannon Stites Ms. Trish Walker Mr. Sunti Wathanacharoen Ms. Kimberly Wilkerson Ms. Dolly Wood Affiliation Bishop McCann US Federal Properties Wireless Lifestyle Self-Employed Kansas City Business Journal Lockton CLARCOR Industrial Air Solomon Consulting Group Garmin BMO Harris Bank CBRE Bank of Polsinellil Delta Dental EFL Associates Protection Solutions, LLC City of Kansas City Missouri Garmin International Ernst and Young Bullseye International RubinBrown Haas & Wilkerson Insurance University of Kansas Hospital Board Demographics - Ethnicity African n/black 1 Asian n/pacific Islander 2 Caucasian 19 Hispanic/Latino 1 Native n/n Indian 0 Other 0 15

16 Board Demographics - Gender Male 14 Female 9 Unspecified 0 Governance Board Term Lengths 3 Board Term Limits 2 Board Meeting Attendance % 70% Written Board Selection Criteria? Written Conflict of Interest Policy? Percentage Making Monetary Contributions 100% Percentage Making In-Kind Contributions 10% Constituency Includes Client Representation Number of Full Board Meetings Annually 7 Standing Committees Board Development / Board Orientation Communications / Promotion / Publicity / Public Relations Development / Fund Development / Fund Raising / Grant Writing / Major Gifts Endowment Finance Operations Special Events (Golf Tournament, Walk / Run, Silent Auction, Dinner / Gala) CEO Comments The BBBSKC board has twice been recognized as the top performing board of directors within the federation s network of nearly 400 agencies. This is a testament to strong board leadership over the past five years along with a commitment to be business-like in all aspects of agency operations. The board participated in a reorganization effort beginning in 2008 which resulted in clear expectations related to attendance, participation, and fundraising. All board members commit to a minimum personal financial commitment of $1,000 annually and raise an additional $9,000 annually through other fundraising efforts. We are proud to report 100% participation in the above expectations around fundraising. Board meeting attendance is very high and all meetings are engaging and productive. The board as a whole recognizes the need for more diversity among its members. An African-n and Hispanic Volunteer Task Force has been formed to focus on recruiting volunteers for the program and also supports efforts to attract a more diverse pool of board candidates. 16

17 Financials Fiscal Year Fiscal Year Start Jan 01, 2017 Fiscal Year End Dec 31, 2017 Projected Revenue $3,397, Projected Expenses $3,347, Endowment Value $191, Percentage 0% Detailed Financials Revenue and Expenses Fiscal Year Total Revenue $3,630,521 $4,461,739 $2,858,906 Total Expenses $3,579,825 $3,246,001 $2,654,349 Revenue Sources Fiscal Year Foundation and Corporation $1,461,921 $1,413,431 $680,172 Contributions Government Contributions $62,291 $50,171 $241,057 Federal $0 State $0 Local $0 Unspecified $62,291 $50,171 $241,057 Individual Contributions $0 Indirect Public Support $383,171 $385,870 $357,923 Earned Revenue $0 $0 $0 Investment Income, Net of Losses ($889) $23,104 $44,845 Membership Dues $0 $0 $0 Special Events $858,734 $1,346,952 $1,180,021 Revenue In-Kind $0 $715,460 $347,733 Other $49,991 $10,937 $7,155 17

18 Expense Allocation Fiscal Year Program Expense $2,480,652 $2,259,080 $1,846,469 Administration Expense $339,445 $255,232 $291,317 Fundraising Expense $759,728 $731,689 $516,563 Payments to Affiliates $0 Total Revenue/Total Expenses Program Expense/Total Expenses 69% 70% 70% Fundraising Expense/Contributed Revenue 27% 23% 21% Assets and Liabilities Fiscal Year Total Assets $6,597,140 $6,474,990 $2,254,222 Current Assets $2,268,888 $5,832,139 $1,482,952 Long-Term Liabilities $3,083,375 $2,453,106 $0 Current Liabilities $185,586 $744,401 $192,477 Total Net Assets $3,328,179 $3,277,483 $2,061,745 Short Term Solvency Fiscal Year Current Ratio: Current Assets/Current Liabilities Long Term Solvency Fiscal Year Long-Term Liabilities/Total Assets 47% 38% 0% Top Funding Sources Fiscal Year Top Funding Source & Dollar Amount Big Brothers Big Sisters Foundation $441,399 Second Highest Funding Source & Dollar Amount United Way $357,923 Third Highest Funding Source & Dollar Amount Capital Campaign Currently in a Capital Campaign? No Goal $0.00 Capital Campaign Anticipated in Next 5 Years? No Organization Comments BBBSKC is recognized for implementing strong fiscal management practices. Over the past three years, BBBSKC has paid off all debt while establishing a three month cash reserve. Revenue sources are diverse and reliance on cyclical grant funding has been reduced to less than 10% of revenue. We took on an aggressive capital campaign and moved into a state-of-the-art facility in January This new facility has attracted new volunteers and donors and provides first-class amenities for our staff and the children we serve. With the addition of the building, we have taken on a mortgage that will need to be eliminated to return our focus solely to the mission of the agency. Foundation Comments FY 2015, 2014, 2013 Financial data reported using IRS Form 990. Audited financial statements are consolidated for BBBS and retail operations, which have a separate 501c3. Foundation/corporate Created revenue Copyright line item may include 2017 Greater contributions Kansas from individuals. City Community Foundation 18