MicroSave. Private Sector Development

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1 MicroSave Market-led solutions for financial services Private Sector Development Strategy Development and Diversification Product and Channel Innovation Capacity Building and Value Chain Research

2 MicroSave is a global consulting firm committed to promoting financial access and responsible finance amongst the low and middle-income people, while supporting the provision of high-quality, affordable, market-led financial services. Under Private Sector Development we offer consulting services to financial institutions, livelihood support agencies, energy service providers and water and sanitation service providers to assess markets, formulate strategies, develop, test and deliver financial products and enhance staff capacity. MicroSave's Impact Areas Strategy and Governance Product and Channel Innovation Organisational Strengthening & Risk Management Research Investments & Donor Services Training and Workshops Facilitate financial institutions diversify into financing in new domains Help corporations move into low income segments through product and channel innovation Build capabilities within institutions to sustain innovative efforts Research in value chains & environment We design/ define FIs entry into new fields of financing like value chains, water, sanitation and renewable energy. We provide strategic consulting to help livelihood companies bring scale to their business. We help organisations reach the low income market segment by leveraging existing capabilities We support development of innovative products and channels We streamline business operations to improve efficiency and minimise risks We help rapid scale-up of business through standardisation - for example by designing easy-to-use manuals We prepare comprehensive sector reports for insights and fresh perspectives We conduct indepth research to understand markets and case-studies to get a first-hand, granular view of the sector We conduct impact evaluations of development interventions We develop capacities of investees to scaleup and grow sustainably to ensure better returns on investments We conduct institutional assessments to identify potential investees We train staff of financial institutions involved in financing value chain and environment services in market research, operational risk management, business planning, marketing etc Our Clients Include A Large Multi-national FMCG in Philippines Government of Sierra Leone

3 Why Work With Us MicroSave works closely with clients on the ground to solve strategic and operational challenges, ensuring that the customer s perspective is embedded into products and the processes. Our work typically starts by using MicroSave s acclaimed market research techniques, and goes on to focus on product development and delivery systems (including optimising processes while minimising risks), as well as delivery channels, customer service, brand analysis and marketing strategies. MicroSave s website hosts a range of short and long publications, presentations and videos on the topic. These knowledge materials are the result of MicroSave s engagements with its clients and end users, and close analysis of developments in the sector. A dedicated group of experts with experience across varied sectors like dairy, agriculture, handicrafts and animal husbandry. Experience of working across 2 continents including India, Philippines, Kenya, Uganda, Tanzania and Sierra Leone. Experts in market research - skilled in both primary research and secondary data analysis. MicroSave s Water Credit Market Assessments has been used by Water.Org to formulate their growth strategy in 3 countries of Kenya, Uganda and India. MicroSave s Strategic Business Planning Exercise at Masuta Producers Company Limited helped them to formulate a competitive growth strategy to expand operations in 2 States of India. We have conducted a value chain assessments for small ruminants for the Government of Sierra Leone. MicroSave's USP Market-led approach with focuses on putting clients at the centre of the business. Experience in a wide range of sectors. An internationally recognised storehouse of knowledge on microfinance, e/m-banking, SME, private sector development and responsible finance.

4 Government of Sierra Leone MicroSave worked with Government of Sierra Leone to assess the meat and milk valuechains in the country as part of its larger strategy of developing the agriculture sector through high potential interventions. The study was conducted in Koinadugu district. MicroSave performed a detailed analysis, observing and mapping the value chains, as well as conducting stakeholder interviews and discussions to understand challenges, gaps, strengths and weaknesses in meat and dairy sector. This was supplemented by secondary data. We developed strategies, interventions and a pilot plan based on the findings of the assessment; and recommended appropriate modifications to the value-chains. The interventions are already helping to enhance the value capture by small-scale producers and creating employment for women and youth in the sub sectors studied. Water.org MicroSave conducted a comprehensive market assessment to understand the state of the water & sanitation (watsan) sector in the south-central part of India and assess the intent and capacity of the financial institutions operating in the region to undertake financing of watsan infrastructure. The study included both secondary research into the sector, and extensive qualitative market research to understand demand and supply side issues. The report is being used to guide Water.org s expansion of its Water Credit programme in the region and help identify suitable financial institutions as partners. The report also specifies the key product design issues that any financial institution needs to consider prior to designing products focussed on watsan related financing. MicroSave is now working with Water.org to develop a comprehensive toolkit on the design, testing and rollout of products to finance watsan interventions.

5 About MicroSave MicroSave is a premium consultancy organisation that offers practical, market-led solutions to financial institutions and corporations focussed on bringing value to the base of the pyramid. MicroSave s expertise has evolved from nearly 15 years of on-the-ground experience with institutions across Africa, Asia and Latin America. MicroSave offers services across five domain areas: Microfinance, E/M-Banking, Small and Medium Enterprise, Private Sector Development and Responsible Finance. MicroSave believes that financial inclusion is essential to reduce poverty. MicroSave is at the forefront of efforts to move microfinance from a product-led to a market-led approach. The market-led approach focuses on putting the customers at the centre of the business thus gaining loyal customers, establishing more profitable organisations and ensuring greater developmental impact. We are professional, accountable and passionately committed, driven by a belief that we can indeed create a world in which all people have access to high-quality, affordable, market-led financial services. We have implemented projects across Africa, Asia and Latin America including: Afghanistan, Bangladesh, Cambodia, Colombia, Democratic Republic of the Congo, Egypt, Ethiopia, Ghana, India, Indonesia, Kenya, Malawi, Nepal, Nigeria, Papua New Guinea, the Philippines, Sierra Leone, South Africa, Sri Lanka, Tanzania, Uganda, and Zambia. info@microsave.net psd@microsave.net Website:

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