Specializing in Software Solutions for Non-Profits & Education Since August 2012 Cayen Systems [Edition 1, Volume 4]

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1 Connections Specializing in Software Solutions for Non-Profits & Education Since 1998 August 2012 Cayen Systems [Edition 1, Volume 4] Dear Valued Client, We do live in uncertain times. Thank you for your referral 1) As school starts across the United States, students face uncertainty about how they will perform, academically, socially, in athletics, music, or... 2) Teachers and professionals dedicated to helping students Thanks and families to our clients succeed who face referred new clients to us this uncertainties too. These may include questions about the funding stability they need to past summer: do their jobs well, the receptiveness of the people they serve to new ideas and strategies for success, and ultimately, the impact they will make. Alamance Burlington 3) In Washington, D.C. and state capitals around the country, School lawmakers System are uncertain about November - and that uncertainty in great part has prevented the passage of any YMCA of Greater Cincinnati comprehensive education policies. 4) As a company, Cayen Systems is facing uncertainties too. Professional As Supplemental Tutors of California Educational Services (SES) is no longer a required academic intervention for many of our Rialto Unified School District school district clients, the past reality of annual maintenance and hosting renewals has also become uncertain. Many clients are still figuring out San what Diego the Unified NCLB School waiver District their state received means for them some people we have worked with for years are actually uncertain about their future employment. The listed clients have received five complimentary support So how does one deal with uncertainty? To me, uncertainty hours is a for time their when organization. one needs to make the choice to recommit oneself to what they really believe Plus, they in. will earn 1% of the value of their referral s initial At Cayen Systems, we are recommitting ourselves to what investment. we believe The in: year-round providing the best products and services we can to the people who use them referral to program do good is in available their to all Cayen Systems clients. Start communities. We are also committed to listening to you, our valued partners, to see how earning your reward today! we can help you collect the data and report on your new or Contact current Lynn programs Russo, successes. Business Development Director, How can we assist you? I am certain we can help. for more information: , ext. 129 or Best regards, lrusso@cayen.net. Joe Cayen

2 Thank you for your referral Thanks to our clients who referred new clients to us this past summer: Alamance Burlington School System YMCA of Greater Cincinnati Professional Tutors of California Rialto Unified School District San Diego Unified School District The listed clients have received five complimentary support hours for their organization. Plus, they will earn 1% of the value of their referral s initial investment. The year-round referral program is available to all Cayen Systems clients. Start earning your reward today! Contact Lynn Russo, Business Development Director, for more information: , ext. 129 or lrusso@cayen.net. Cayen Systems Welcomes New Clients Sweetwater Union High School District SES Shirley School District, Massachusetts AfterSchool 201

3 It s Training Season! The Client Services team has recently completed the following client trainings: Seminole County, FL AS21 Wayne County, NC Title I Delano, CA SES YMCA of Greater Cincinnati AS21 Rialto Unified School District, CA SES Lynwood, CA SES Alachua County, FL SES New Hampshire DOE AS21 Lake County, FL SES The following trainings are coming up: Heartland Consortium, FL SES Racine, WI AS21 8/27 Racine, WI FSAS 8/28 San Diego, CA SES 8/28 Bakersfield, CA SES (Web) 8/29 Panama-Buena Vista, CA SES (Web) 8/30 Palm Beach County, FL SES 8/30 Brevard County, FL SES 8/31 Polk County, FL SES 9/4 & 9/5 Chino Valley, CA SES 9/6 Columbia County, FL SES 9/6 Milwaukee, WI SES 9/7 Seminole County, FL SES 9/11 Visalia, CA SES 9/11 Cayen Systems welcomes clients to submit news-related items regarding your Cayen software successes and/or outstanding service you ve received. Please send to: marketing@cayen.net.

4 Client Services Continues Providing Solutions Our Client Services team continues to work with our clients located in states that received ESEA waivers. If your district s SES program is changing for , or other programs will be taking its place, please give Ben, Lynn or Joe a call. The Client Services team has completed new training materials and curriculum for SES providers and administrators. This allows for improved client understanding and efficiencies when using your Cayen software. Over 10 new e-learning tutorials will be released this month. The focus of this set of tutorials is assisting SES district administrators with setting up their systems for a successful school year. These will be released with our version 9.1 update at the end of August. We have implemented a new online training evaluation in regards to our onsite and web trainings. Gathering client feedback is very important to Cayen Systems so we made taking evaluations more convenient and efficient for you. Data Services Provides Attendance Downloads If you ve ever spent hours entering attendance into Cayen applications, you may have wondered if a faster way existed to enter those records. The Data Services Team at Cayen Systems is here to assist you. The Data Services Team commits to a five-day turnaround time and will ensure that your data loads correctly. We eliminate all the problems of manual entry and free up your time to work on what you do best, providing service to those who benefit from your programs. Please contact data@cayen.net for pricing details.

5 Meet Kasandra Robbins, Client Care Partner I started at Cayen Systems as a support representative in I am now a Client Care Partner, educating and servicing my clients on their current software applications and making their tracking and reporting run as efficiently as possible. I understand solutions to client concerns are top priority. I enjoy representing Cayen Systems in a sector that provides assistance to the people whose focus is providing students the tools they need to excel in education. My experience has been in child development, business management and customer service which is the perfect blend and allows me to successfully assist clients when an issue arises. Cayen Systems offers several software applications for tracking and reporting your programs: SES & Public School Choice After School including 21 st CCLC Programs Homeless Student Services Title I Non-Public GEAR UP Pre-College Programs Parent Involvement Initiatives Family Resource Centers Non-Public Title I Tracking Federal Inventory Management Client Quote Our district has used the Cayen SES system for almost ten years. Cayen has provided our office staff an efficient way to manage volumes of SES work. We appreciate Cayen s wide range of services and capacity from assigning students, creating learning plans and conducting business to providing a variety of provider and student reports. - SES Program Supervisor, Bakersfield City School District, California Cayen Systems proudly develops online data management software for non-profit and education organizations with a team of experienced and dedicated individuals based in Milwaukee, Wisconsin. We provide the most comprehensive software solutions for information management, tracking and data reporting available today. Specializing in developing easy to use and efficient solutions, we consistently help our clients increase their productivity and reduce the costs of program management. CAYEN SYSTEMS TM 7100 W. Center St. Milwaukee, WI GO.CAYEN salesinfo@cayen.net Connections.Nws.812