Enterprise Growth Services. Helping entrepreneurs change lives

Transcription

1 Enterprise Growth Services Helping entrepreneurs change lives

2 Helping entrepreneurs change lives Enterprise Growth Services (EGS) extends EY s long-standing commitment to advising, supporting and championing entrepreneurs. EGS is a corporate social enterprise, bringing the best of our people, services and expertise to organizations that would not ordinarily be able to work with us. Our teams help job-creating small businesses and the social entrepreneurs who use the power of the market to improve health, education and access to energy in their communities. We re building a better working world in areas of real need, and giving our people exceptional experiences that last a lifetime. Social and business entrepreneurs play a vital role in low-income countries, creating sustainable, inclusive growth. But they face huge challenges every day. 2 Enterprise Growth Services

3 The EY team did an outstanding job. Getting to grips with the company s problems very quickly, they helped the management team make simple but effective improvements which have laid the foundations for healthy growth. Rudolph Matey CEO, Process & Plant Sales Ltd., Ghana Breaking down barriers No two countries are the same, but a common feature of low-income economies is the missing middle. GDP is driven by small holder farms and urban micro-enterprises at one end and large, multinational or state-supported companies at the other. Compared to higher-income countries, there are relatively few small and growing businesses (SGBs) or medium-sized enterprises which employ a few hundred people. Over the long term, sustained growth in low-income countries will depend on changing this. Running a business in the missing middle is rarely easy. Lack of capital, limited management capacity, poor infrastructure, and challenging legal and regulatory environments all contribute to low business survival rates. The small businesses and social enterprises which make it out of their start-up phase are often unable to grow beyond the capacity of the entrepreneurs behind the business information they need to plan ahead and attract investment. Too often, the result is failure or stagnation. This is where EY can help For decades, we have recognized and advised outstanding entrepreneurial talent. Through EGS, we can now extend this support to small and growing businesses in low-income countries. Enabling growth EGS is a heavily subsidized and sustainable extension of EY s core business working at accessible rates for smaller, socially impactful clients. Projects are scoped to solve the unique problems of enterprises, and we select our high-performing people, with the right skills, experience and resilience to deliver them. They are deployed as teams or individuals, working handson with EGS clients for two to six months. Projects are carefully managed throughout and backed up by our global network of technical experts. Sustaining change By understanding an EGS entrepreneur s whole business and growth prospects. We focus on: Joined-up business change: designing and implementing changes to processes, policies, organization structure, roles, skills, data capture and management Simplicity and pragmatism: ensuring new ways of working become business as usual, otherwise they won t endure after our teams leave Positioning clients for growth: we want the legacy of every EGS project to be an enterprise better able to grow and to create steady jobs and broad socioeconomic impact in local communities Enterprise Growth Services 3

4 The value added by EGS teams is just what social-impact investors like IKARE need. Anne Holm Rannaleet Director, IKARE 4 Enterprise Growth Services

5 I m so glad I did it. Professionally, I was operating at a much higher level than I would have been on a similar engagement in a more developed country, which meant reporting in to the client s senior contact. Being put into that situation and in at the deep end has given me a huge professional perspective. Abi Smith Manager and EGS alumnus, EY UK & Ireland Once-in-a-career opportunities for EY people Our primary purpose in creating and growing EGS is to increase our social impact as an organization by extending our services to people and places we do not normally reach. But the program also allows us to offers our people unparalleled opportunities to do something extraordinary as part of an EY career. EGS teams are inspired and energized by their experiences and return to their home practices in mature and emerging entrepreneurialism, on projects which deepen their technical and problem-solving skills. For participants from mature markets, working with local EY colleagues in new cultures and environments creates further learning opportunities. Growing fast We believe EGS is an innovative and progressive initiative. The program has strong support across EY at a global level and within the local leadership teams across the world which encourage their people to take up the opportunities on offer. We see EGS as an extension of our core business. And we believe fee makes it as resilient and scalable as any other part of EY. EGS s corporate social enterprise model means it is scalable and prevents costs from falling disproportionately on the local teams which contribute EY absorbs the costs of the program s management team and participants overheads. EGS participants from mature markets voluntarily reduce their salaries to emerging market levels during their time on EGS. EGS clients pay fees which are a small fraction of our normal commercial rates in both mature and emerging markets. A proportion of these fees are often met organizations, foundations and impact investors, increasing the program s accessibility to grassroots business and social entrepreneurs. Enterprise Growth Services 5

6 My EGS project was unlike any other that I ve undertaken at EY, and it was amazing to be part of something that will have a profound impact on people s lives. An assignment like this comes with its own set of challenges, but working toward making life better for so many people provides a level of personal satisfaction incredible exposure to working in Africa. I believe that the EGS projects are an opportunity that every EY people should try and pursue. The learning curve is steep, but the experience is unique. Samantha Varney Senior Consultant and EGS alumnus, EY South Africa An EGS team from the UK and Ghana spent three months with a US$12m, 50-employee mining supplies company in Ghana, sustainably improving its ability to manage its working capital. An EGS team spent seven months with a consortium of and supply chain management. The vets employ around 150 people and play an important role in reducing sleeping sickness in central Uganda a disease which kills up to 50,000 people a year across sub-saharan Africa. An EY senior manager from Abu Dhabi is spending six months in West Africa with a logistics company that supports the World Food Program, working across their facilities in Togo, Niger, Mali, Burkina Faso and Benin. We are helping to set company to move into its next phase of growth. The project is partly funded by the European Investment Bank. In Chile and Bangladesh, EGS has worked with local entrepreneurs to review their strategies and operating models accelerate growth. One CEO commented: EY made a big difference to us. It was not just what they recommended but how they worked with us which was so impressive. EY s Who we work with high-quality, low-cost business consultancy services to job-creating small businesses and social entrepreneurs in low- and middle-income countries. We also work with NGOs and cross-sector collaborators in support of market-based development initiatives. Most of our work is project-based for up to six months, but we also second people to enterprises and NGOs such as the Clinton Health Access Initiative and ActionAid for longer periods. We look for clients who have a high socioeconomic impact and strong growth potential, who will value the opportunity to work with us through EGS, and who are too small to be mainstream EY clients. Working with leading-edge development organizations through EGS, we work with trusted third parties with the necessary networks and experience. These include impact investors, foundations, multinational corporations, NGOs, development agencies and some private equity businesses. 6 Enterprise Growth Services

7 Our impact Concerning EY, you have been of great help to us. I do not know where to start. The EGS team took us through extremely useful business trainings. They also advised us on a number of issues where we were going wrong and made recommendations to us which have been of much help. I cannot say it all, but I can sum it up in this statement: I will never be the same again. I m fully set for successful business. Joy Suubo Founder and Owner, Vetmax Veterinary Services, Serere, Uganda Jordan Mali Burkina Faso Ghana Bangladesh Niger Togo Benin Uganda Zambia South Africa Chile Enterprise Growth Services 7

8 EY Assurance Tax Transactions Advisory About EY EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. EY refers to the global organization, and may refer to one or more, of a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit ey.com. For more information on Enterprise Growth Services, please contact: Jon Shepard jshepard@uk.ey.com Abi Smith asmith7@uk.ey.com EYGM Limited. All Rights Reserved. EYG no. FY0006 EMEIA Marketing Agency ED None In line with EY s commitment to minimize its impact on the environment, this document has been printed on paper with a high recycled content. This material has been prepared for general informational purposes only and is not intended to be relied upon as accounting, tax or other professional advice. Please refer to your advisors for specific advice. ey.com