Shared Services Opportunities
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1 TEXAS A&M UNIVERSITY PRAIRIE VIEW A&M UNIVERSITY TARLETON STATE UNIVERSITY TEXAS A&M INTERNATIONAL UNIVERSITY TEXAS A&M UNIVERSITY-CORPUS CHRISTI TEXAS A&M UNIVERSITY-KINGSVILLE WEST TEXAS A&M UNIVERSITY TEXAS A&M UNIVERSITY-COMMERCE TEXAS A&M UNIVERSITY TEXARKANA THE TEXAS A&M UNIVERSITY SYSTEM HEALTH SCIENCE CENTER TEXAS AGRICULTURAL EXPERIMENT STATION TEXAS ENGINEERING EXPERIMENT STATION TEXAS COOPERATIVE EXTENSION TEXAS FOREST SERVICE TEXAS ENGINEERING EXTENSION SERVICE TEXAS TRANSPORTATION INSTITUTE TEXAS VETERINARY MEDICAL DIAGNOSTIC LABORATORY TEXAS A&M UNIVERSITY PRAIRIE VIEW A&M UNIVERSITY TARLETON STATE UNIVERSITY TEXAS A&M INTERNATIONAL UNIVERSITY TEXAS A&M UNIVERSITY-CORPUS CHRISTI TEXAS A&M UNIVERSITY-KINGSVILLE WEST TEXAS A&M UNIVERSITY TEXAS A&M Shared Services Opportunities UNIVERSITY-COMMERCE TEXAS A&M UNIVERSITY TEXARKANA THE TEXAS A&M UNIVERSITY SYSTEM HEALTH SCIENCE CENTER TEXAS AGRICULTURAL EXPERIMENT STATION TEXAS The Whole is Greater than the Sum of its Parts ENGINEERING EXPERIMENT STATION TEXAS COOPERATIVE EXTENSION TEXAS FOREST SERVICE TEXAS ENGINEERING EXTENSION SERVICE TEXAS TRANSPORTATION INSTITUTE TEXAS VETERINARY MEDICAL DIAGNOSTIC LABORATORY TEXAS A&M UNIVERSITY PRAIRIE VIEW A&M UNIVERSITY TARLETON STATE UNIVERSITY TEXAS A&M INTERNATIONAL UNIVERSITY TEXAS A&M UNIVERSITY-CORPUS CHRISTI TEXAS A&M UNIVERSITY-KINGSVILLE WEST TEXAS A&M UNIVERSITY TEXAS A&M UNIVERSITY-COMMERCE TEXAS A&M UNIVERSITY TEXARKANA June 15, 2009 THE TEXAS A&M UNIVERSITY SYSTEM HEALTH SCIENCE CENTER TEXAS AGRICULTURAL EXPERIMENT STATION TEXAS ENGINEERING EXPERIMENT STATION TEXAS COOPERATIVE EXTENSION TEXAS FOREST SERVICE TEXAS ENGINEERING EXTENSION SERVICE TEXAS TRANSPORTATION INSTITUTE TEXAS VETERINARY MEDICAL DIAGNOSTIC LABORATORY TEXAS
2 Introduction Phase I Phase II System Offices Texas A&M University Agencies Regional Universities Health Science Center
3 Guided By.. A&M System Strategic Plan, Imperative 4.2 System Offices Strategic Plan, Imperative 2 Texas A&M University s Vision 2020, Imperative 10
4 TAMUS Strategic Plan Imperative IV- Resources Optimized and Leveraged FY Shared Services, Centers and Collaboration Open communications, particularly the sharing of best practices in key areas, is one key to reducing costs and maximizing efficiencies across the A&M System. In addition, making better services available to students would bolster recruitment and retention efforts. - Support electronic libraries as a shared service. - Leverage student services programs. - Share best practices.
5 System Offices Strategic Plan FY Imperative 2: Productivity and Efficiency Goal 2.3: Shared Service Center Opportunities Implemented as Appropriate Strategy: Define and develop a list of current shared services within the A&M System and a list of possible new opportunity areas Establish a process for individuals to provide immediate and ongoing feedback to the shared service center team Document and provide a report of current shared services strengths, weaknesses, and operations as well as develop a roadmap for new shared services Implement new shared services opportunities as appropriate.
6 Vision Imperative 10, Demand Enlightened Governance and Leadership Great universities have a clearly articulated vision,. Clear, cooperative relationships between the university and the system must be the norm. To achieve our aspirations, strong, enlightened, stable, and forward-thinking leadership focused on academic quality is essential. We have made progress.
7 Shared Services Typically, shared services have involved the integration, consolidation, or provisioning of administrative and/or so called back-office support functions Taken from The Next Frontier of Shared Services in the Public Sector, Harvard University, 2007.
8 Shared Services What we are referring to is. Consolidating services and sharing expertise to maximize operational efficiencies without incurring additional costs and in some cases reducing costs.
9 Benefits Provides opportunity to reduce costs Economies of scale Expertise Sharing best practices Expansion of shared resources
10 Existing Shared Services Administrative Information Technology Systems Economic Development and Technology Commercialization General Counsel Governmental Relations (State) Internal Audit Real Estate Treasury Services
11 Shared Services Opportunities Business Services Procurement/HUB Taxes Travel and Expense Processing Purchasing/Strategic t i Sourcing Agreements Data Warehouse
12 Shared Services Opportunities (cont.) Facility Planning/Construction and Physical Plant Equipment and furnishings Maintenance Renovations/Construction Governmental Relations (Federal)
13 Shared Services Opportunities (cont.) Human Resources Employee Assistance Program Background/Criminal Checks Compensation Analysis and Records Job bposting and dapplicant ttracking
14 Shared Services Opportunities (cont.) Information Technology Helpdesk Support Programming Networking Content Management System IT Security Master Contract Negotiations
15 Shared Services Opportunities (cont.) Marketing and Communications Public Relations Trademarks Publications Branding Training Regulatory Professional
16 Shared Services Opportunities (cont.) Risk Management Environmental Health and Safety Insurance Benefit Administration Travel labroad dprograms
17 Shared Services Opportunities (cont.) Research Administration Assistance in Grant Application Grant Processing Disbursement of Funds Optimize i and dstandardize di Indirect tcost trecoveries Grant and Regulatory Compliance Other
18 THE TEXAS A&M UNIVERSITY SYSTEM Board of Regents A&M System Offices Agencies Health Science Center Shared Services Texas A&M University Regional Universities Administrative InformationTechnology Economic Development and Technology Commercialization General Counsel Governmental Relations (Federal) Human Resources Information Technology Governmental Relations (State) Internal Audit Marketing and Communications Training Real Estate Risk Management Treasury Services Research Administration Business Services Other FP&C and Physical Plant
19 Recommended Next Steps 1. Establish Overarching Organizational Structure for Shared Services Opportunities 2. Organize Tactical Planning Teams in Candidate Areas Sl Select team leader Leader select members Charge given to team Weekly updates received from team leaders
20 Recommended Next Steps 3. Receive feedback and recommendations from Teams 4. Recommendations forwarded to the Chancellor and Board of Regents by September Implementation/Deployment
21 Questions
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