The World s Most Important Gathering of CIOs and Senior IT Executives

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1 The World s Most Important Gathering of CIOs and Senior IT Executives Conference schedule Agenda as of May 17, 2012, and subject to change. Sunday, October 21 10:00 a.m. 10:45 a.m. Opening Industry Session 11:15 a.m. 12:00 p.m. Industry Sessions 12:00 p.m. 12:15 p.m. Boxed Lunch 12:15 p.m. 12:45 p.m. Industry Solution Provider Sessions 1:00 p.m. 1:30 p.m. Industry To the Points Industry (1:00 p.m. 2:30 p.m.) 1:45 p.m. 2:15 p.m. Industry Solution Provider Sessions 2:30 p.m. 2:45 p.m. Industry Sessions 2:45 p.m. 3:30 p.m. Industry Analyst-User Roundtables 3:45 p.m. 4:45 p.m. Industry Sessions Industry 5:00 p.m. 5:15 p.m. Industry Exhibits and Theater Presentations 5:15 p.m. 6:00 p.m. Industry Analyst-User Roundtables 6:15 p.m. 7:00 p.m. Industry Keynote 7:00 p.m. 8:00 p.m. Industry Reception Monday, October 22 7:00 a.m. 8:00 a.m. Attendee Breakfast 8:00 a.m. 9:00 a.m. Attendee Meet and Greet 9:30 a.m. 9:45 a.m. Welcome Address 9:45 a.m. 11:00 a.m. Gartner Analyst Opening Keynote 11:15 a.m. 11:30 a.m. 11:30 a.m. 12:30 p.m. Executive Briefings Contract Negotiation Clinics 12:30 p.m. 1:45 p.m. Attendee Lunch Solution Provider Sessions (12:45 p.m.) 1:45 p.m. 2:00 p.m. 2:00 p.m. 3:00 p.m. Track Sessions Contract Negotiation Clinics CIO Program 3:00 p.m. 3:30 p.m. Executive Briefing (2:15 p.m. 3:15 p.m.) Keynotes Sponsor Sessions CIO Program Luncheon Keynote (12:45 p.m.) Gartner Sessions 3:30 p.m. 4:30 p.m. Solution Provider Sessions 5:00 p.m. 6:00 p.m. Track Sessions Contract Negotiation Clinics 6:00 p.m. 8:00 p.m. ITxpo Reception and Theater Presentations CIO Program Sessions Analyst-User Roundtables (5:00 p.m. 6:30 p.m.)

2 Conference schedule (continued) Agenda as of May 17, 2012, and subject to change. Tuesday, October 23 7:00 a.m. 7:45 a.m. Attendee Breakfast 7:45 a.m. 8:00 a.m. 8:00 a.m. 8:30 a.m. To the Points CIO Program 8:30 a.m. 9:00 a.m. To the Points Executive Briefing 9:00 a.m. 9:15 a.m. 9:30 a.m. 10:30 a.m. Track Sessions CIO Sponsor Demonstrations and Theater Presentations Contract Negotiation Clinics 10:30 a.m. 11:00 a.m. 11:00 a.m. 11:45 a.m. Mastermind Keynote John T. Chambers, Chairman and CEO, Cisco 12:00 p.m. 1:00 p.m. Attendee Lunch and ITxpo Dessert Reception Solution Provider Sessions 1:00 p.m. 1:15 p.m. CIO Sponsor Demonstrations and Theater Presentations Analyst-User Roundtables CIO Program Luncheon Keynote Analyst-User Roundtables 1:15 p.m. 2:00 p.m. 2:00 p.m. 2:45 p.m. Track Sessions CIO Program Sessions Analyst-User Roundtables 2:45 p.m. 3:00 p.m. 3:30 p.m. 4:30 p.m. Solution Provider Sessions 5:00 p.m. 5:45 p.m. Mastermind Keynote 5:45 p.m. 7:15 p.m. ITxpo Reception and Theater Presentations 7:15 p.m. 9:00 p.m. Special Event Wednesday, October 24 7:00 a.m. 8:00 a.m. Attendee Breakfast 8:00 a.m. 8:30 a.m. 8:30 a.m. 9:00 a.m. To the Points To the Points CIO Program Executive Briefing 9:30 a.m. 10:15 a.m. Mastermind Interview Keynote Contract Negotiation Clinics and Analyst-User Roundtables (8:00 a.m. 9:30 a.m.) 10:15 a.m. 10:45 a.m. ITxpo 10:45 a.m. 11:45 a.m. Track Sessions Analyst-User Roundtables 11:45 a.m. 12:00 p.m. CIO Sponsor Demonstrations and Theater Presentations Keynotes Sponsor Sessions Gartner Sessions 12:15 p.m. 1:15 p.m. Attendee Lunch and ITxpo Solution Provider Sessions CIO Program Luncheon Keynote 1:15 p.m. 1:30 p.m. 1:30 p.m. 1:45 p.m. Dessert Reception ITxpo 1:45 p.m. 2:45 p.m. Track Sessions CIO Program Sessions Analyst-User Roundtables 2:45 p.m. 3:00 p.m. 3:00 p.m. 3:15 p.m. (2:00 p.m.) 3:15 p.m. 4:15 p.m. Solution Provider Sessions CIO-Exclusive Experience at ITxpo 4:15 p.m. 4:45 p.m. 4:45 p.m. 5:45 p.m. Track Sessions CIO Program Sessions Analyst-User Roundtables 5:45 p.m. 6:15 p.m. ITxpo Reception and Theater Presentations 6:15 p.m. 7:30 p.m.

3 Conference schedule (continued) Agenda as of May 17, 2012, and subject to change. Thursday, October 25 7:00 a.m. 8:00 a.m. Attendee Breakfast 8:00 a.m. 9:00 a.m. Mastermind Keynote 9:30 a.m. 10:30 a.m. Track Sessions CIO Program Sessions Analyst-User Roundtables 10:30 a.m. 11:00 a.m. 11:00 a.m. 12:00 p.m. Track Sessions CIO Program Sessions Analyst-User Roundtables 12:15 p.m. 1:15 p.m. Attendee Lunch and ITxpo Dessert Reception Solution Provider Sessions 1:30 p.m. 2:30 p.m. Track Sessions Analyst-User Roundtables 2:45 p.m. 3:00 p.m. Track Sessions Analyst-User Roundtables 3:00 p.m. 3:45 p.m. 4:00 p.m. 5:00 p.m. Track Sessions Analyst-User Roundtables (3:15 p.m. 4:45 p.m.) 5:00 p.m. Conference Adjourns Keynotes Sponsor Sessions Gartner Sessions Session guide Analyst-user roundtables Moderated by Gartner analysts, roundtables serve as ideal forums for exchanging ideas with your peers around a particular issue. Seating is limited and preregistration is required. (End users only) CIO Program sessions Designed specifically for CIOs, these sessions target key challenges and offer ideas and solutions from Gartner analysts. Contract negotiation clinics Tailored by vendor and by industry, these popular clinics offer Gartner insight and peer best practices to help position you well for your next contract negotiation or renegotiation. Executive briefings Following concise executive-style briefings on key topics, attendees self-select the topics for a deeper dive in subsequent workshops and sessions. Mavericks These sessions propose unconventional, thought-provoking and disruptive ideas straight from the Gartner research incubator. Solution provider sessions Gain insight on the latest products and services directly from vendors through client case studies and real-world examples. Theater presentations Brief, analyst-led theater presentations on the ITxpo exhibit floor focus on a Hype Cycle, Magic Quadrant or MarketScope related to the marketplace. To the Points (formerly Net IT Outs) Gartner analysts provide top concepts, key trends or quick overviews of particular topics, in a condensed, 20-minute format. Track sessions Leveraging the latest Gartner research, these role-based sessions focus on providing real-world information that will help you make better decisions and drive results. Small-scale, interactive, analyst-facilitated workshops drill down on specific topics with an actionable how-to focus.

4 The Gartner Symposium/ITxpo 2012 program features the breadth and depth of Gartner research, with role-based tracks that cover the IT spectrum, the forward-thinking Maverick and Strategic Initiatives tracks, plus dedicated industry sessions that span 10 sectors. This agenda allows you to target not only your specific title responsibilities but also ways to adapt new ideas and strategy to your industry, along with insight on what s next in IT. Jamie Popkin and Gartner Fellow Emeritus Conference Chair Role-based session tracks and track managers Dale Vecchio Applications This track focuses on business applications as the driver for all IT infrastructure. Applications are the technological instantiation of government and commercial business needs and rules for delivering organizational capabilities. Discover why today s business demands and technological innovations for example, cloud, mobile, analytics and social will force organizations toward alternative implementations of these applications and the need to develop strategies to manage the applications portfolio. This track discusses how to strategize, evolve, modernize and manage applications to Ted Friedman and Distinguished Analyst Business Intelligence & Information Management In this track, CIOs and IT leaders gain new insight into how information fuels innovation and drives business opportunity and what their organizations must do to develop the right capabilities for an effective informationcentric culture. Take away innovative new ways to harness advanced analytics and big data by optimizing your information infrastructure for efficiency and flexibility, and introducing new technologies and skills. This track also addresses increased effectiveness in governing information assets as sources of valuable data such as social media, mobile devices and operational technologies continue to emerge and expand. David W. McCoy Business Process Improvement Prepare for the new realities of process management, in which technologies, methodologies, skills and expectations must embrace a nexus of social networking, mobile access and a host of adaptive and predictive outcomes. As innovation and process become more tightly intertwined, opinions, ideas and stakeholders are being re-evaluated and success is being redefined. In this track, we demonstrate how to shift focus, effectively innovate and lead the enterprise across four complex process hurdles: organizational maturity, business transformation, organizational performance, and provider and technology excellence. Mark P. McDonald Group and Gartner Fellow Leigh McMullen The CIO Program To successfully unlock the power of technology, CIOs must now focus, connect and lead. In this pivotal C-level track, CIOs develop strategic new ways to enable value through IT automation, integration and operation; learn how to fully leverage technology to amplify enterprise strategy; enhance the customer experience; elevate big data intelligence and operational capabilities; and change the way their enterprise engages stakeholders, drives effectiveness and achieves results. We address the need for every CIO to meet the new demands of this IT leadership a crucial requirement for fulfilling the promise of technology and innovation, and defining the future of technology in the enterprise. Philip Allega Enterprise Architecture This track helps IT executives translate business strategy into investment decisions that drive enterprise change. EA leaders are highly integrated with key IT disciplines. They are delivering business outcomes that reduce costs, increase profits and, for government, improve operational results. EA laggards remain fixated on the EA process, disconnected from key IT disciplines. This track helps EA practitioners deliver business outcomes and create actionable, measurable, diagnostic and enabling deliverables to manage change in light of business disruptions.

5 Role-based session tracks and track managers (continued) George J. Weiss and Distinguished Analyst Infrastructure & Operations Data Center, Server, Storage and IT Operations In the 2012 Gartner CIO Agenda Survey, developing and managing a flexible, dynamic and connected infrastructure is a top priority for CIO IT strategy and the focus of this track. Learn what steps to take now for data center modernization, leveraging the nexus of virtualized private/hybrid cloud, fabric-based infrastructure, modern information intelligence and increased operational efficiencies through new organizational dynamics. I&O leaders take away new strategies and best practices that cut through the hype of cloud s pull, all while delivering tangible IT agility, quality of service and process efficiency improvements. Bern Elliot and Distinguished Analyst Infrastructure & Operations Mobile, Client Computing and Communications Workforces seek pervasive access, be it via private services, best effort networks (the Internet) or wireless 3G/4G. Gain valuable new insights from these sessions into how unified communications and mobile applications offer many options yet drive greater need to support and manage multiple user devices PCs, tablets and smartphones, BYOD, thin client and virtualized architectures. All this must coexist with centralized data centers and cloud/hybrid applications. This track helps organizations define their communications and client computing environments, while addressing the disparate (and mobile) needs of end users, IT and the business. Greg Young Security & Risk Management The demands that security be an all-pervasive, benevolent discipline are continuous and a significant challenge for IT decision-makers. This track provides a deep dive into the emerging security ecosystem, in which the personal device invasion and the driving need to use public cloud services too often conflicts with the natural tendency to avoid taking risks that are not well understood. CIOs and senior IT security and risk management executives take away actionable strategies that address new technologies and trends, and learn how to ensure that line of business colleagues actively take an interest in security and risk management decisions that fully address the dynamic external threat environment. Richard Mitchell Sourcing & Vendor Relationships Improving value from a flat budget is a priority for every CIO and IT leader, fueling interest in cloud and industrialized services. This track reveals how the millennial workforce is introducing consumer attitudes and products to the enterprise, mandating that IT actively drives innovation and business value to avoid being bypassed. Sessions also address why the globalization of supply and demand will cause sourcing to remain turbulent in 2012 and beyond, and provide a valuable new look at the successful management of rising software maintenance fees, an increase in audits and vendor management of contracts. Audrey L. Apfel Program & Portfolio Management Many practitioners and managers in the PPM industry select and execute initiatives through formal planning and risk minimization processes. This track explores why, in light of today s volatile business environment, a traditional approach lacks flexibility, and relies on several flawed assumptions. Each session is designed to help CIOs and senior IT executives acquire new leadership skills and identify critical success factors for PPM in the organization, learn how to anticipate and react to portfolio fluctuations, successfully execute adaptive programs and communicate, and connect and facilitate change in spite of highly uncertain conditions.

6 Special session tracks and track managers Annemarie Earley Industry Perspectives Aligning IT-specific initiatives to the industry s business success is the focus of every IT professional. The challenge is how to illustrate IT s impact on the business goals whether it s to the bottom line, quality, expense control or client satisfaction. Our industry-focused sessions aid CIOs and IT professionals by illustrating how to contribute the greatest impact on your business. New realities call for refocusing objectives and reshaping business and operational assumptions. Session attendees acquire the knowledge needed to focus, connect and lead the change. Jackie Fenn and Gartner Fellow Maverick As a nexus of powerful IT forces gathers strength and impacts the enterprise, it s more important than ever to think outside your comfort zone. Our all-new for 2012 Maverick track projects offer CIOs and senior IT leaders edgy, unconventional and disruptive lines of research developed outside of our normal processes. Mavericks help attendees move beyond the constructs of conventional wisdom to reveal new ways of looking at existing, previously unstudied issues. While Maverick work does not always conform with Gartner official positions, it promises thought-provoking content designed to expand your thinking and refresh your point of view. Chris Howard Strategic Initiatives This track helps CIOs and IT leaders take advantage of the myriad opportunities that lie ahead. This year, the nexus of forces provides a backdrop for some of Gartner s most cutting-edge advice, including advanced insight into the convergence of social, mobile, cloud and information. In this track, we lay out emerging business scenarios and explore the strategies and mechanics required to drive towards those outcomes. Learn how to achieve more effective focus, harness the power of connections to broaden that focus and lead more effectively into a landscape of tremendous opportunity.

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