2012 West SUGA Annual Training Conference

Transcription

1 December 10 - December 13, 2012 Anaheim, California 2012 West SUGA Annual Training Conference SunGard Public Sector Users Committed to Improving Efficiencies for Local Government & Non-Profit Organizations Through Education and Collaboration Disneyland Hotel 1150 Magic Way Anaheim, California /

2 Message from the President of West SUGA Dear Western Region SunGard Public Sector Customer, On behalf of the West SUGA Board of Directors and SunGard Public Sector, I would like to welcome you to the 22nd Annual Western SUGA Regional Conference. Our Conference will begin on December 10 at 5:00 pm with a reception and early registration and ends on December 13 at 11:45 am. Our surveys have shown that SunGard Public Sector users believe that the regional conferences add value to the SunGard Public Sector customer experience. The International SUGA, Regional SUGAs and SunGard Public Sector have worked hard this past year to improve each of the conferences. SunGard Public Sector will also have many of their staff leading sessions and available for answering your questions. The opportunity to network with other attendees is one of the greatest benefits for attending the conference. It has always been your board s goal to provide training in union with SunGard Public Sector to enhance your knowledge and act as your representative to SunGard Public Sector. We need one thing for this to happen YOU! So please plan on attending the conference this year. I m sure it will be well worth your time and effort. Your input and involvement is critical to the effectiveness of your users group. Once again, you are encouraged to become more involved by running for a position on the West SUGA board. I hope to see you all there. Sincerely, Dave Jarman President, West SUGA Share Your Knowledge, Save More Money! Share your knowledge with other users, whether it s tips and techniques, best practices, or an open roundtable discussion. Submit a proposal to lead a session and if selected, your presentation grants you a complimentary conference registration! Please contact Andrew Wynne at: Awynne@bakersfieldcity.us New to West SUGA If you are a new SunGard Public Sector customer or you have never attended a Regional SUGA or a SUGA training, you may want to contact a West SUGA Board member to discuss the benefits of attending and to find out more about how this users group functions. We want your experience to be as worthwhile as possible. For more information, contact: President: Dave Jarman Placer County Water Agency, CA Phone: 530/ Fax: 530/ djarman@pcwa.net President Elect: Andrew Wynne City of Bakersfield, CA Phone: 661/ Fax: 661/ Awynne@bakersfieldcity.us Past President: Pam Gilbert City of Bend, OR Phone: 541/ Fax: 541/ pgilbert@ci.bend.or.us Secretary: Tonya English Yuba County District Attorney s Office, CA Phone: 530/ Fax: 530/ tenglish@co.yuba.ca.us Treasurer: Brooks Slyter City of Bend, CA Phone: 541/ Fax: 541/ bslyter@ci.bend.or.us Advisory Member: Jason Jaurigue City of Fontana, CA Phone: 909/ Fax: 909/ jjaurigue@fontana.org Advisory Member: Zaib Malik Sanford Burnham Medical Research Institute, CA Phone: 858/ Fax: 858/ amalik@sanfordburnham.org Advisory Member: Nabil Sadik University of La Verne, CA Phone: 909/ Fax: 909/ nsadik@laverne.edu Register Online Online registration is available now. Check the SUGA web site at: and follow the links to the Regional Users Group to register online using credit cards, purchase orders or by check! Online registration will close on November 30, 2012.

3 Agenda Preliminary - Subject to Change Please check the SUGA website at for the most current training and conference schedule. Monday December 10 5:00 pm - 7:00 pm....early Registration Tuesday December 11 8:00 a.m. - 8:30 a.m....continental Breakfast 8:00 a.m. - 5:45 p.m....registration 8:00 a.m. - 5:45 p.m....cyber Café 8:00 a.m. - 5:45 p.m....solution Provider Center Exhibits 8:00 a.m. - 5:45 p.m....sungard Public Sector Exhibit 8:30 a.m. - 9:00 a.m....opening General Session 9:15 a.m. - 10:30 a.m....education Courses 10:45 a.m. - 12:00 p.m....education Courses 12:00 p.m. - 1:00 p.m....networking Luncheons 1:00 p.m. - 1:30 p.m....dessert & Coffee in Solution Provider Center 1:00 p.m. - 1:30 p.m....dessert & Coffee in Solution Provider Center 1:30 p.m. - 2:45 p.m....education Courses 3:00 p.m. - 4:15 p.m....education Courses 4:30 p.m. - 5:45 p.m....education Courses 5:45 p.m. - 6:45 p.m....reception hosted by Solution Providers (Exhibits Open) Wednesday December 12 8:00 a.m. - 9:00 a.m....town Hall Meeting and Continental Breakfast 8:00 a.m. - 1:00 p.m....solution Provider Center Exhibits 8:00 a.m. - 5:15 p.m....registration 8:00 a.m. - 5:15 p.m....sungard Public Sector Exhibit 8:00 a.m. - 5:15 p.m....cyber Café 9:00 a.m. - 10:15 a.m....education Courses 10:30 a.m. - 11:45 a.m....education Courses 11:45 a.m. - 1:00 p.m....west SUGA Business Meeting & Luncheon 1:00 p.m. - 2:15 p.m....education Courses 2:30 p.m. - 3:45 p.m....education Courses 4:00 p.m. - 5:15 p.m....education Courses Tentative Session Topics Education Courses Planned for Users of NaviLine, IFAS, ONESolution, PLUS Series. Community Services e-government Solutions Financials Fires and EMS Justice Law Enforcement Technical Utilities Work Management CPE Credits SunGard Public Sector is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE/CEU credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Nashville, TN, Web site: Thursday December 13 8:00 a.m. - 9:00 a.m....continental Breakfast 8:00 a.m. - 11:45 p.m....registration 8:00 a.m. - 11:45 p.m....sungard Public Sector Exhibit 8:00 a.m. - 11:45 p.m....cyber Café 9:00 a.m. - 10:15 a.m....education Courses 10:30 a.m. - 11:45 a.m....education Courses SUGA Website and IDEAS Site Please note SUGA s Website: And, the IDEAS site (IDEAS is formerly known as SUGA Enhancement Request Process)

4 General Information General Information General Information Registration Information: Registration fees include all sessions, materials, social events, and meal functions as outlined in the program. Payment must accompany registration forms. Registration forms will not be processed without payment or purchase order and complete information. All checks for purchase orders must be submitted no later than at training registration on-site. You will not receive an invoice for purchase orders. Please use the registration form as your invoice. Please return completed registration form and payment to: (Make check payable to West SUGA) 2012 West SUGA Regional Conference c/o Bonnie Rippengale, CMP NE 267th Street Battle Ground, WA Cancellation & Refund Policy: A full refund of fees will be made if a written cancellation is received on or before November 30, 2012 via FAX to 360/ No refunds will be made for cancellations received after November 30, 2012 and for conference no shows. If you are unable to attend and wish to make a substitution, there is no charge if a letter is either received by November 30, 2012 or brought to the West SUGA Registration Desk. Host Hotel: Could there be a more inspired setting for our 2012 conference than the Disneyland Hotel? If we are looking for magic, then this is the place! Join us for our 2012 conference at the Wonderful World of Disney while we explore the Wonderful World of West SUGA! Not only is there plenty of room for us to meet and sleep, but we have lots of opportunity for fun and networking, too! The entire Disney Resort will be at our doorstep to explore, including Downtown Disney, Disneyland, and California Adventure...all with a wide spectrum of dining, shopping, and entertainment options. Disney has offered a huge perk for those staying at the hotel this year: Stay a minimum of two nights at the hotel and receive one complimentary Twilight Ticket to either Disneyland or California Adventure, plus one $25 Disney Gift Card, which may be used at select Disneyland Resort food and merchandise locations. Plus we will have special convention rate tickets for both Disneyland and California Adventure for all conference attendees and guests. Our room rates at the Disneyland Hotel are $149 single/double, plus tax. Parking is $10 for self parking for overnight and drive in attendees. The cut off date for these rates is November 23, To make your reservation, please call the hotel direct at: 714/ You must identify yourself as attending the West SUGA Conference. Airport Transportation: Disneyland provides airport transportation to and from both John Wayne Airport and LAX for a nominal fee. John Wayne Airport After claiming your baggage, exit the baggage claim area, go to the ground transportation ticket booth to the left and purchase your Disneyland Resort Express Ticket for $27 roundtrip. Board the bus by following the signs. LAX Exit the baggage claim, go to the center island, find the Flyaway & Long Distance Vans area and catch the Disneyland Resort Express there. Ticket is $32 Roundtrip. You do not need to purchase a ticket in advance. Upon arrival at the Hotel, Disney cast members will board the bus and collect your payment for round trip tickets. Cash and credit cards are accepted. You may also purchase tickets in advance for either airport online and receive a $2 discount at graylineanaheim.com. For information including hours of operation, please visit the website or phone 714/ If you cannot make the Disneyland Resort Express, Super Shuttle is available and operates 24 hours a day. For reservations and more information call 800/ Airport Information: The closest airport to the Disneyland Hotel is John Wayne Airport, also known as Orange County Airport (SNA). It is approximately 14 miles away and a minute ride depending on traffic. (It can be quite longer on any given day). From Los Angeles International Airport (LAX), it is approximately 33 miles and without traffic a 36 minute drive. Count on at least a 1-1/2-2 hour commute to the Disneyland Hotel from LAX. Rental Cars: Avis Rent A Car is offering special rates for West SUGA attendees. Please call 800/ for a price quote. Our discount number for West SUGA is J Special Event: Reception Hosted by Solution Providers On Tuesday, December 11, please join us for our Vendor Reception from 5:45 pm until 6:45 pm at the Disneyland Hotel. Our reception will feature products to work in conjunction with your SunGard Public Sector software and other vendors of general interest to you and your organization. Come join us for light hors d oeuvres, refreshments with a cash bar and some great prizes, too! Recommended Dress: Dress will be business casual. Please remember that meeting room temperatures will vary. We suggest a sweater or jacket. Special Assistance: We will be happy to assist you with any special needs (e.g., physical, dietary, etc.). Please identify any special needs on your registration form. Elections: The following positions will be open for nominations: President Elect Treasurer Secretary

5 General Information General Information General Information To be nominated for any position, please contact any board member. You may also fill out a nomination form on-site. If more than one nomination is received for any position, elections will be held,with ballots to be collected during our business luncheon on Wednesday, December 12, Web Site: Please check SUGA s web site at and follow the links to the regional users groups for more information and the most current West SUGA schedule. About Your Name Badge: Your name badge will be necessary for access to all conference sessions and events. Please Note: Children are not permitted in the conference area. Room Reservations and Discount Priced Disney Tickets Room Reservations Disney has a website for West SUGA for reduced park tickets, including Twilight Tickets which are good for after 4:00 pm park entrance. Conference attendees and their guest may purchase reduced price Disneyand and California Adventure. They may only be purchasd through this website: Make your room reservation now! The special rate for the conference is $149. A limited number of rooms are reserved at this rate. To secure a room please contact the Disneyland Resort by calling 714/ , M-F from 8 am to 5 pm PST. Or book online 24/7 at Reservations must be made by Monday, November 26, 2012 or before the group rooms are sold out, so do not delay. Prevailing rates may apply after this date or when the group rooms are sold out, whichever occurs first. Rooms are subject to availability. Discounted Special Group Theme Park Tickets available to purchase ONLINE Special ticket prices are not available once you arrive at the Resort. Tickets are valid from December 5th through December 18th. Our ticket store closes at 9:00 PM PST on December 7th so don't delay. Community Services: Building Permits, Business Licenses, Code Enforcement, Land/ Parcel Management, Parks & Recreation, Planning & Engineering, Tax Billing & Collections, ecommunityplus Dispatch: CAD e-government Solutions: Click2Gov, OnePoint Financials: Accounts Receivable, Asset Management, Cash Receipts, Extended Reporting, Fixed Assets, Application Group Definitions Public Defender, Return of Service Fleet Management, General Ledger, Government Management & Budgetary Accounting, Purchasing & Inventory Fires & EMS: CAD, EMS, EMS Billing, Fire Prevention, FIRES Records Management System, Mobile Data Browser, Message-Switch Human Resources, Payroll: Human Resources, Payroll Justice: JMS, Court System, Jails, Jury Management, Municipal Court Case Management, Parking Tickets, Proation System, Prosecutor System, Law Enforcement: CAD, Crimes Records Management, Mobiles and Internet Applications. Technical: Anyone who works in IT or performs system administrator duties Utilities: Customer Information System Work Management: Work Orders/Facility Management, Fleet Management, Asset Management, Contact Management, Continuing Property Records

6 Membership Information SUGA Membership Benefits: Members of SUGA receive many benefits. Member ships are by organization, but all individuals in the organization receive the benefits of membership, Some of the benefits from membership in SUGA are: Ability to evaluate IDEAS (enhancement suggestions to the SunGard Public Sector products). Reduced conference fees for the Annual SUGA Education Confer ence for all individuals in a member organization. Opportunity to get involved as a SUGA Board Member, Regional Board Member or participate in other positions that may be available. Organization will have a vote in electing the SUGA and RUG Board of Direc tors (must be in attendance at the conference to vote.) Access to SUGA Members Only information on the SUGA web site. Ability of any individual in a member organization to participate in the Discussion Groups ( based topic areas for sharing.) SUGA Membership Requirements: Membership in SUGA is open to agencies and subdivisions of state and local government, to agencies of the Federal government, and to other organizations that: Have acquired a license to use current versions of the SunGard Public Sector products on one or more computer systems at said organization. Are participating in the annual maintenance of this software. For more information on SUGA membership, please check the SUGA website at Or call SUGA at 951/ SUGA membership is only $195 per year and covers everyone in your organization. Instructions for Education Course Online Registration Subject to Change Register for Education Courses Online Before Seats Fill Note: Register for all education courses prior to the conference as space is limited (20 seats per Lab and approximately seats per session). Labs typically fill up earlier than the close date so be sure to sign up early. Registration now available through December 5 on SunGard Public Sector s Training & Development website at: Click on Search for classes and select the Teaching Method of User Group Conference Events, Labs and Sessions to sign up. Items to Note 1) You will only be able to register yourself for a session/lab online 2) This session/lab registration process is separate from conference registration. You must be registered for the West SUGA Conference to attend any sessions/labs. For help with course registration: TND@sungardps.com Phone: 407/ For help with conference registration: SUGARegionals@earthlink.net Phone: 951/ Online session/lab registration closes on December 5. Attendees that pre-register for sessions/labs will receive a personalized training transcript in their registration packet at the conference.

7 Name: 2012 West SUGA Regional Conference December 10 - December 13, 2012 Anaheim, California Federal ID# REGISTRATION FORM Instructions: 1. Registration fees include admission to all sessions and sponsored meal functions. 2. Only one (1) person may register per form. Please photocopy this form for additional registrations. 3. All fees listed are per person. 4. Payment (check, purchase order or money order) must accompany this form. (Credit cards are only accepted with online registration.) Please make checks payable to West SUGA. Faxed registration forms will only be accepted with a copy of the P.O. attached. Organization/Agency: SunGard Client Code: Department: Job Title: Mailing Address: Telephone: ( ) Mobile: ( ) Special Needs: Registration Fee / Total Amount Registration Fee $75, Postmarked AFTER November 30, 2012 $100 $ Due to the generous sponsorship of SunGard Public Sector!! (Please make check payable to West SUGA) TOTAL PAYMENT INCLUDED: $ Organization Type (Select all applicable) ORGANIZATION TYPE: Public Administration Non-Profit/Research Foundation Public Safety/Justice Product Line Owned (Select all applicable) PRODUCT LINE OWNED: IFAS NaviLine Public Administration NaviLine Public Safety & Justice ONESolution Public Administration ONESolution Public Safety & Justice OSSI PLUS Applications You Use (Select all that apply) Community Services Dispatch egoverment Solutions Financials Fire/EMS Human Resources/Payroll Justice Law Enforcement IT/Technical Utilities Work Management Are you a first time West SUGA conference attendee? Yes No Do you want CPE Credits? Yes No Mail this form along with all payment to West SUGA (Federal ID# ): 2012 West SUGA Regional Conference c/o Bonnie Rippengale, CMP NE 267th Street Battle Ground, WA / (FAX)

8 2012 West SUGA Training Conference The Learning and Networking Experience Designed Just for You! December 10 - December 13, 2012 Anaheim, California Why you should attend! Participate in up to 13 hours of training Receive up to 12 CPE credits Networking opportunities with users, SunGard Public Sector, and third-party solution providers