2011 West SUGA Annual Training Conference

Transcription

1 December 5 - December 8, 2011 Anaheim, California 2011 West SUGA Annual Training Conference "93% of Past Attendees Recommend that YOU Attend" SunGard Public Sector Users Committed to Improving Efficiencies for Local Government & Non-Profit Organizations Through Education and Collaboration Disneyland Hotel 1150 Magic Way Anaheim, California /

2 Message from the President of West SUGA Dear Western Region SunGard Public Sector Customer, On behalf of the West SUGA Board of Directors and SunGard Public Sector, I would like to welcome you to the 21st Annual Western SUGA Regional Conference. Our Conference will begin on December 5 at 5:00 pm with a reception and early registration and ends on December 8 at 11:45 am. Our surveys have shown that SunGard Public Sector users believe that the regional conferences add value to the SunGard Public Sector customer experience. The International SUGA, Regional SUGAs and SunGard Public Sector have worked hard this past year to improve each of the conferences. SunGard Public Sector will also have many of their staff leading sessions and available for answering your questions. The opportunity to network with other attendees is one of the greatest benefits for attending the conference. It has always been your board s goal to provide training in union with SunGard Public Sector to enhance your knowledge and act as your representative to SunGard Public Sector. We need one thing for this to happen YOU! So please plan on attending the conference this year. I m sure it will be well worth your time and effort. Your input and involvement is critical to the effectiveness of your users group. Once again, you are encouraged to become more involved by running for a position on the West SUGA board. I hope to see you all there. Sincerely, Will Kolbow President, West SUGA New to West SUGA If you are a new SunGard Public Sector customer or you have never attended a Regional SUGA or a SUGA training, you may want to contact a West SUGA Board member to discuss the benefits of attending and to find out more about how this users group functions. We want your experience to be as worthwhile as possible. For more information, contact: President: Will Kolbow Cucamonga Valley Water District, CA Phone: 909/ Fax: 909/ willk@cvwdwater.com Past President: Pam Gilbert City of Bend, OR Phone: 541/ Fax: 541/ pgilbert@ci.bend.or.us President Elect: Dave Jarman Placer County Water Agency, CA Phone: 530/ Fax: 530/ djarman@pcwa.net Treasurer: Brooks Slyter City of Bend, CA Phone: 541/ Fax: 541/ bslyter@ci.bend.or.us Secretary: Andrew Wynne City of Bakersfield, CA Phone: 661/ Fax: 661/ Awynne@bakersfieldcity.us Advisory Member: Tonya English Yuba County District Attorney s Office, CA Phone: 909/ Fax: 530/ tenglish@co.yuba.ca.us Advisory Member: Jason Jaurigue City of Fontana, CA Phone: 909/ Fax: 909/ jjaurigue@fontana.org Share Your Knowledge, Save More Money! Share your knowledge with other users, whether it s tips and techniques, best practices, or an open roundtable discussion. Submit a proposal to lead a session and if selected, your presentation grants you a complimentary conference registration! Please contact Dave Jarman at: djarman@pcwa.net West SUGA Mission "The mission of West SUGA is to advance the effective utilization of the SunGard Public Sector products by promoting free and open communication among West SUGA and others, acting as a forum for suggestions relating to revisions or enhancements of SunGard Public Sector application software packages and promoting coordination and cost sharing among members."

3 Agenda Preliminary - Subject to Change Please check the SUGA website at for the most current training and conference schedule. Monday December 5 8:30 am - 12:30 pm....pre-conference: QRep Report Authoring for Beginners 1:30 pm - 5:30 pm....pre-conference: QRep Report Authoring for Intermediate Users 5:00 pm - 7:00 pm....early Registration Tuesday December 6 8:00 a.m. - 9:00 a.m....continental Breakfast 8:00 a.m. - 5:30 p.m....registration 8:00 a.m. - 5:30 p.m....cyber Café 8:00 a.m. - 6:30 p.m....solution Provider Center 8:00 a.m. - 6:30 p.m....sungard Public Sector Exhibit 9:00 a.m. - 10:15 a.m....education Courses 10:30 a.m. - 11:45 a.m....education Courses 12:00 p.m. - 1:00 p.m....opening General Session & Luncheon 1:00 p.m. - 1:30 p.m....dessert & Coffee in Solution Provider Center 1:30 p.m. - 2:45 p.m....education Courses 3:00 p.m. - 4:15 p.m....education Courses 4:30 p.m. - 5:30 p.m....west SUGA Town Hall Meeting 5:30 p.m. - 6:30 p.m....reception hosted by Solution Providers (Exhibits Open) Wednesday December 7 8:00 a.m. - 9:00 a.m....continental Breakfast 8:00 a.m. - 1:00 p.m....solution Provider Center 8:00 a.m. - 5:30 p.m....registration 8:00 a.m. - 5:30 p.m....sungard Public Sector Exhibit 8:00 a.m. - 5:30 p.m....cyber Café 9:00 a.m. - 10:15 a.m....education Courses 10:30 a.m. - 11:45 a.m....education Courses 11:45 a.m. - 1:00 p.m....west SUGA Business Meeting & Luncheon 1:15 p.m. - 2:30 p.m....education Courses 2:45 p.m. - 4:00 p.m....education Courses 4:15 p.m. - 5:30 p.m....education Courses Thursday December 8 8:00 a.m. - 9:00 a.m....continental Breakfast/Networking 8:00 a.m. - 11:45 p.m....sungard Public Sector Exhibit 8:00 a.m. - 11:45 p.m....registration 8:00 a.m. - 11:45 p.m....cyber Café 9:00 a.m. - 10:15 a.m....education Courses 10:30 a.m. - 11:45 a.m....education Courses Don't forget to attend our Early Registration Reception on Monday, December 5 from 5:00-7:00 pm Tentative Session Topics Education Courses Planned for Users of IFAS, NaviLine, and PLUS as well as the newest product line, ONESolution. Community Services Law Enforcement egovernment Technical Financials Utilities Work Management Justice Seating is limited. For more information, check the conference schedule. CPE Credits SunGard Public Sector is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Nashville, TN, Web site: Register Online Online registration is available now. Check the SUGA web site a: and follow the links to the Regional Users Group to register online using credit cards, purchase orders or by check! Registration must be postmarked by November 25, 2011.

4 COMING SOON! PRE-CONFERENCE QREP TRAINING Hands-on, in-depth training prior to the West SUGA Conference will be announced soon. The following courses will be made available. Monday, December 5, :30 a.m.-12:30 p.m. QRep Report Authoring for Beginners Monday, December 5, :30 p.m.-5:30 p.m. QRep Report Authoring for Intermediate Users Each course will be only $50 per person. Seating will be available for up to 20 participants per course. Registration information will be announced soon. General Information General Information General Information Registration Information: Registration fees include all sessions, materials, social events, and meal functions as outlined in the program. Payment must accompany registration forms. Registration forms will not be processed without payment or purchase order and complete information. All checks for purchase orders must be submitted no later than at training registration on-site. You will not receive an invoice for purchase orders. Please use the registration form as your invoice. Please return completed registration form and payment to: (Make check payable to West SUGA) 2011 West SUGA Regional Conference c/o Bonnie Rippengale, CMP NE 267th Street Battle Ground, WA Cancellation & Refund Policy: A full refund of fees will be made if a written cancellation is received on or before November 25, 2011 via FAX to 360/ No refunds will be made for cancellations received after November 25, 2011 and for conference no shows. If you are unable to attend and wish to make a substitution, there is no charge if a letter is either received by November 25, 2011 or brought to the West SUGA Registration Desk. Host Hotel: Could there be a more inspired setting for our 2011 conference than the Disneyland Hotel? If we are looking for magic, then this is the place! Join us for our 2011 conference at the Wonderful World of Disney while we explore the Wonderful World of West SUGA! Not only is there plenty of room for us to meet and sleep, but we have lots of opportunity for fun and networking, too! The entire Disney Resort will be at our doorstep to explore, including Downtown Disney, Disneyland, and California Adventure all with a wide spectrum of dining, shopping, and entertainment options. Plus we will have special convention rate tickets for both Disneyland and California Adventure. Our room rates at the Disneyland Hotel are $149 single/double, plus tax. Parking is now complimentary! The cut off date for these rates is November 14, To make your reservation, please call the hotel direct at: 714/ You must identify yourself as attending the West SUGA Conference. Airport Transportation: Disneyland provides airport transportation to and from both John Wayne Airport and LAX for a nominal fee. John Wayne Airport After claiming your baggage, exit the baggage claim area, go to the ground transportation ticket booth to the left and purchase your Disneyland Resort Express Ticket for $27 roundtrip. Board the bus by following the signs. LAX Exit the baggage claim, go to the center island, find the Flyaway & Long Distance Vans area and catch the Disneyland Resort Express there. Ticket is $32 Roundtrip. You do not need to purchase a ticket in advance. Upon arrival at the Hotel, Disney cast members will board the bus and collect your payment for round trip tickets. Cash and credit cards are accepted. You may also purchase tickets in advance for either airport online and receive a $2 discount at graylineanaheim.com. For information including hours of operation, please visit the website or phone 714/ If you cannot make the Disneyland Resort Express, Super Shuttle is

5 General Information General Information General Information available and operates 24 hours a day. For reservations and more information call 800/ Airport Information: The closest airport to the Disneyland Hotel is John Wayne Airport, also known as Orange County Airport (SNA). It is approximately 14 miles away and a minute ride depending on traffic. (It can be quite longer on any given day). From Los Angeles International Airport (LAX), it is approximately 33 miles and without traffic a 36 minute drive. Count on at least a 1-1/2-2 hour commute to the Disneyland Hotel from LAX. Rental Cars: Avis Rent A Car is offering special rates for West SUGA attendees. Please call 800/ for a price quote. Our discount number for West SUGA is J Special Event: Reception Hosted by Solution Providers On Tuesday, December 6, please join us for our Vendor Reception from 5:30 pm until 6:30 pm at the Disneyland Hotel. Our reception will feature products to work in conjunction with your SunGard Public Sector software and other vendors of general interest to you and your organization. Come join us for light hors d oeuvres, refreshments with a cash bar and some great prizes, too! Recommended Dress: Dress will be business casual. Please remember that meeting room temperatures will vary. We suggest a sweater or jacket. Reduced Price Disney Tickets Disney has a web site for West SUGAfor reduced park tickets, including Twilight Tickets which are good for after 4pm park entrance. Conference attendees and their guests may purchase reduced price Disneyland and California Adventure. They may only be purchased through this web site: Tickets are valid from 12/1-14, (Pre-conference and post-conference stays are welcome!) The Ticket Store closes at 9PM PST on 11/30/11, so please make your plans early. Please note: Tickets are either for one park only or "park hopper" where you may go to both parks in one (or more) days. Make sure that you know which you are purchasing prior to completing the sale! Special Assistance: We will be happy to assist you with any special needs (e.g., physical, dietary, etc.). Please identify any special needs on your registration form. Elections: The following positions will be open for nominations: President Elect Secretary To be nominated for any position, please contact any board member. You may also fill out a nomination form on-site. If more than one nomination is received for any position, elections will be held,with ballots to be collected during our business luncheon on Wednesday, December 7, Web Site: Please check SUGA s web site at and follow the links to the regional users groups for more information and the most current West SUGA schedule. About Your Name Badge: Your name badge will be necessary for access to all conference sessions and events. Children are not allowed in the conference area. Community Services: Building Permits, Business Licenses, Code Enforcement, Land Parcel Management, Parks & Recreation, Planning & Engineering, Tax Billing & Collections, ecommunityplus e-government Solutions: Click2Gov, OnePoint Financials: Accounts Receivable, Asset Management, Cash Receipts, Extended Reporting, Fixed Assets, Fleet Management, General Ledger, Government Management & Budgetary Accounting, Purchasing & Inventory Application Group Definitions Fires & EMS: CAD, EMS, EMS Billing, Fire Prevention, FIRES Records Management System, Mobile Data Browser, Message-Switch Human Resources/Payroll: Human Resources, Payroll Justice: JMS, Court System, Jails, Jury Management, Municipal Court Management, Parking Tickets, Probation System, Prosecutor System, Public Defender, Return of Service Law Enforcement: CAD, Crimes Records Management, Mobiles and Internet Applications. IT/Technical: Anyone who works in IT or performs system administrator duties Utilities: Customer Information System, Distribution Management Work Management: Work Orders/Facility Management, Fleet Management, Asset Management, Contact Management, Continuing Property Records

6 Membership Information SUGA Membership Benefits: Members of SUGA receive many benefits. Memberships are by organization, but all individuals in the organization receive the benefits of membership, Some of the benefits from membership in SUGA are: Ability to evaluate IDEAS (enhancement suggestions to the SunGard Public Sector products). Reduced conference fees for the Annual SUGA Education Conference for all individuals in a member organization. Opportunity to get involved as a SUGA Board Member, Regional Board Member or participate in other positions that may be available. Organization will have a vote in electing the SUGA and RUG Board of Directors (must be in attendance at the conference to vote.) Access to SUGA Members Only information on the SUGA web site. Ability of any individual in a member organization to participate in the Discussion Groups ( based topic areas for sharing.) SUGA Membership Requirements: Membership in SUGA is open to agencies and subdivisions of state and local government, to agencies of the Federal government, and to other organizations that: Have acquired a license to use current versions of the SunGard Public Sector products on one or more computer systems at said organization. Are participating in the annual maintenance of this software. For more information on SUGA membership, please check the SUGA website at Or call SUGA at 951/ SUGA membership is only $195 per year and covers everyone in your organization. Instructions for Education Course Online Registration Subject to Change Register for Education Courses Online Before Seats Fill Note: Register for all education courses prior to the conference as space is limited (20 seats per Lab and approximately seats per session). Labs typically fill up earlier than the close date so be sure to sign up early. Registration will be available from November 9 to November 28 (5:00 pm Eastern Time) on SunGard Public Sector s Training & Development website at: Click on Search class listings and select the Teaching Method of User Group Conference Events, Labs and Sessions to sign up. Items to Note 1) You will only be able to register yourself for a session/lab online 2) This session/lab registration process is separate from conference registration. You must be registered for the West SUGA Conference to attend any sessions/labs. For help with course registration: TND@sungardps.com Phone: 407/ For help with conference registration: SUGARegionals@earthlink.net Phone: 951/ Online session/lab registration closes at 5:00 p.m. Eastern Time on November 28, After that you may check availability at the conference registration desk on-site. Attendees that pre-register for sessions/labs will receive a personalized training transcript in their registration packet at the conference. SUGA Website and New IDEAS Site Please note SUGA s Website: And, the new IDEAS site (IDEAS is formerly known as SUGA Enhancement Request Process)

7 2011 West SUGA Regional Conference December 5 - December 8, 2011 Anaheim, California Federal ID# REGISTRATION FORM Instructions: 1. Registration fees include admission to all sessions and sponsored meal functions. 2. Only one (1) person may register per form. Please photocopy this form for additional registrations. 3. All fees listed are per person. 4. Payment (check, purchase order or money order) must accompany this form. (Credit cards are only accepted with online registration.) Please make checks payable to West SUGA. Faxed registration forms will only be accepted with a copy of the P.O. attached. Name: Organization/Agency: SunGard Client Code: Department: Job Title: Mailing Address: Telephone: ( ) Mobile: ( ) Special Needs: Registration Fee / Total Amount Registration Fee $75, Postmarked AFTER November 25, 2011 $100 $ Due to the generous sponsorship of SunGard Public Sector!! (Please make check payable to West SUGA) TOTAL PAYMENT INCLUDED: $ ORGANIZATION TYPE: Local Government Non-Profit/Research Foundation PRODUCT LINE YOU USE: NaviLine PLUS OSSI ONESolution IFAS (Check all that apply.) SunGard Public Sector Application Groups Please check below the SunGard Public Sector application group(s) you use. Community Services e-goverment Solutions Financials Fires and EMS Justice Law Enforcement IT/Technical Utilities Work Management How long have you used or administered the products above? Are you a first time West SUGA attendee? Yes No Do you want CPE Credits? Yes No Please note: The Monday In-Depth Training is separate and will be billed by SunGard Public Sector after the training. Registration for the Monday In-Depth Training is only accepted at Mail this form along with all payment to West SUGA (Federal ID# ): 2011 West SUGA Regional Conference c/o Bonnie Rippengale, CMP NE 267th Street Battle Ground, WA / (FAX)

8 2011 West SUGA TRAINING Conference The Learning and Networking Experience Designed Just for You! December 5 - December 8, 2011 Anaheim, California Why you should attend! Participate in up to 13 hours of training with product experts Receive up to 11 CPE credits 93% of last year s attendees recommend it