Recruitment and Retention Presented By: John Sinclair, Chair IAFC EMS Section Deputy Chief, Central Pierce Fire & Rescue

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1 Recruitment and Retention Presented By: John Sinclair, Chair IAFC EMS Section Deputy Chief, Central Pierce Fire & Rescue

2 For Copies of This Program ohn Sinclair home

3 IAFC-EMS Section You can be a member

4 Fire Rescue-Med April 24-28, 2004

5 he 13 Rules of Life 1. Never give yourself a haircut after three margaritas.

6

7

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9 ho are we ecruiting? ho are we etaining?

10 Recruitment-Defining the Problem Cost of Training? Work Force Issues G e n e P o ol

11 Everyone is Having the Problem WASHINGTON MONTANA NORTH DAKOTA MAINE OREGON MINNESOTA MICHIGAN VT NH IDAHO SOUTH DAKOTA WISCONSIN NEW YORK MASS WYOMING MICHIGAN CONN RI NEVADA UTAH NEBRASKA IOWA ILLINOIS INDIANA OHIO PENNSYLVANIA DC NEW JERSEY DELAWARE MARYLAND CALIFORNIA COLORADO KANSAS MISSOURI WEST VIRGINIA VIRGINIA KENTUCKY NORTH CAROLINA TENNESSEE ARIZONA NEW MEXICO OKLAHOMA ARKANSAS SOUTH CAROLINA ALABAMA GEORGIA LOUISIANA TEXAS MISSISSIPPI ALASKA FLORIDA 0 600Miles HAWAII 0 200Miles Miles

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14 Population Growth United States Population Percent Change ,325, ,323, % ,211, % % ,709, % ,421, %

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16

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19 Median Age

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21 Percent Change in Resident Population for the 50 States, the District of Columbia, and Puerto Rico:1990 to 2000

22 p 10 States in Total Population for 2000 (millions) CA 33.8 TX 20.8 NY 18.9 FL 15.9 IL 12.4 PA 12.2 OH 11.3 MI 9.9 NJ 8.4 GA 8.1

23 Ten Places of 100,000 or More Population With the Highest Percentage of Blacks: 2000

24 Chart

25 Places With the Highest Percentage of Asians 2000

26 Places with Highest Percentage of Hispanic Population East Los Angeles, CA 97% Laredo, TX 94% Brownsville, TX 91% Hialeah, FL 90% McAllen, TX 80% El Paso, TX 77% Santa Ana, CA 76% El Monte, CA 72% Oxnard, CA 66% Miami, Fl 66%

27 Recruitment Strategic Plan Embrace Diversity

28 hat do you want from your fire department? ow much are you willing to invest?

29 ou get what you ay for!

30 Recruitment Strategic Plan Where- Schools Gyms Within the department Senior Centers

31 Recruitment Strategic Plan Win an Award-Lou Holtz Winning Team Capitalize on National events

32 Radar-derived debris plot At 0900 EST on February 1, 2003, the Space Shuttle Columbia and her crew were lost on re-entry, scattering material over a large area of east Texas and western Louisiana

33

34 The fire moves south down Oak Canyon toward the 52 freeway.

35 Aerial view of the fire line along Route 15 near Miramar Air Station.

36 n Diego police officer backs his car off Clairemont Mesa Blvd just east o e fire flares up on the north side.

37 ire rages on the east side of the I-15 at Clairemont Mesa lvd

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39 The fire line nears a Scripps Ranch development.

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41 Partnerships Corporate NVFC Within the IAFC IAFF

42 Is it time For a national recruitment strategy

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44 Military Recruiting Army Navy Air Force Marines Coast Guard US Public Health

45 Full Menu of Services We are more than just firefighters

46

47 What are your Special Needs Every community unique Neighbor Helping eighbor

48 Retention

49 Honor

50 Set High Expectations Integrity Ethics Temperament Attitude Are they a Good Person?

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55 ower of Socialization More Powerful than Training Need to fit in Can have negative impact Institutional Memory

56 Mutual Aid- Relationships

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59 Some Change happens funeral by funeral

60 Work Ethic and Culture The Firefight ers of today.

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62 Firefighters today-reality Smart Involvement Different reward system Technical, not mechanical

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64 Teamwork

65

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67 eadership Principles reat Leaders believe in lifelong learning

68 Leadership Listen Redemption Flexible Collaborative Do the right thing

69

70

71 The Future System Challenges

72 Common Challenges

73 Remember You re only as good as your last news story. - Rudy Giuliani

74 ho remembers these guys?

75 Your Brand is Your Image Brand (n): A mark made to identify; A class of goods identified as the products of a specific firm; A distinctive kind -Webster s Collegiate Dictionary

76 Image of Leaders 45% of an organization s reputation is based on the image of the CEO. ce: Burson-Marsteller CEO Reputation Study, February 2001 In Your Organization, That s YOU.

77 Corporate Image Test What we say: Leadership Expertise Integrity What the public says Heroic Courageous Honorable Dependable Respected Strength Credible

78 Strong brands are built over time

79 And undone in an instant

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81 Building a Brand Image Takes Time Great brands take Steady guidance The Big Picture Uncompromising values Time

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84 Succession Management

85 Are you Grooming your Replacement?

86 he Future Leaders of Our rganizations May Now Be in our Recruit Tower! How does that make you feel?

87 Developing Future Leaders Is a Responsibility for Us All Hire those who love what we really do Give them a vision and a target to aim at Develop leaders that will lead in the right direction Give your leaders the tools to succeed Measure your organization to make sure it is corporately supporting your vision

88 ur future depends on what we do today!

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95 For Copies of This Program ohn Sinclair home

3+ 3+ N = 155, 442 3+ R 2 =.32 < < < 3+ N = 149, 685 3+ R 2 =.27 < < < 3+ N = 99, 752 3+ R 2 =.4 < < < 3+ N = 98, 887 3+ R 2 =.6 < < < 3+ N = 52, 624 3+ R 2 =.28 < < < 3+ N = 36, 281 3+ R 2 =.5 < < < 7+

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