24 th Annual Conference March 6 March 9, 2011

Transcription

1 College and University Mail Service Association 24 th Annual Conference March 6 March 9, 2011 Warwick Center University of North Carolina Wilmington Wilmington, North Carolina www. cumsa4u.org

2 Dear Colleagues, You are cordially invited to participate in the 24 th Annual College and Mail Service Association (CUMSA) Conference to be held in the Port City of Wilmington, North Carolina. The conference will be held at the Warwick Center on the beautiful campus of University of North Carolina Wilmington. I assure you it will be a professional and rewarding experience for all attendees. This year s theme is Shipped, Sealed and Delivered Creating avenues for learning in today s economy. Our goal for the conference is to present opportunities through idea-sharing, insight, and proven practices for creating and sharing a new era of mail service. CUMSA Conference Committee is made up of representatives from Colleges and Universities from across the region. CUMSA has been working hard to create an exciting and inspiring agenda. We can promise you that our conference will be filled with dynamic speakers, compelling presentations, panels and workshops that are relevant, thought-provoking, and educational. Both day and evening events will afford opportunities to network and socialize. This conference will bring together mail professionals from a variety of educational backgrounds to connect on current and other important mail topics. We will have scheduled times to visit the vendor exhibit displays. Please plan on joining us for a great welcome reception on Sunday evening at the Courtyard Marriott of Wilmington and the very special awards dinner banquet on Tuesday! With plenty of interaction you will find yourself re-energized and ready to continue with creating avenues for learning in today s economy. We sincerely hope that you will join us in making the 24 th Annual CUMSA Conference a success. I look forward to seeing all of you in the Port City! Warm regards, Michael Lloyd Mike Lloyd UNCW Print & Mail Manager Conference Host P.S. Call or me directly if you have any questions ( or lloydm@uncw.edu).this conference is high quality for an affordable price, and is dedicated and designed exclusively for College and University Mail Professionals, costing much less than MAILCOM, the National Postal Forum, and other mail seminars. Consider rewarding another staff member with a trip to the conference it will be an unforgettable and beneficial experience that will pay dividends for all!

3 College & University Mail Service Association CUMSA mission is to promote, develop, and unite educational Mail employees. To facilitate cooperation and communication between its members and to provide a means through which CUMSA members' knowledge and experience can be united for the benefit of all CUMSA members. Through annual meetings CUMSA encourages its members to seek professional recognition and certifications. CUMSA provides excellent networking opportunities with other college and university mail servicepersonnel and provides a forum for discussion of common concerns, problems, ideas, and solutions. Topics & Sessions at a Glance New Member & Manager Seminar Results Driven Marketing in a Down Economy Intelligent Mail & Design Standards Going Green; Automating your Mail and Receiving Protecting your Employees and Securing your Mail Center Disaster Planning for Colleges & University Operations Customer Service in a College & University Setting NACUMS and MTAC Updates Cutting the Costs of Campus Mail University Mail Services and the Contract Unit Managing Mail & Print : Keys to Survival when the Ink Runs Dry Establishing Passport Operation on your Campus. Roundtable Forum and Discussion Benchmarking Who should attend? Mail center managers, supervisors and staff, Vice Presidents or Directors of Business and Administration, Auxiliary Services and Physical Plant Administrators, Alumni and Admissions Officers, and Managers or Directors of Combined Mail and Print Operations. Why should you attend? This conference is specifi cally designed for higher education. Attendance will improve management skills and knowledge of technology, techniques, postal operations, and understanding of complex rules and regulations. You will learn ways of decreasing postage costs and improving customer service. You will receive updates from industry leaders including the United States Postal Service, and tour a University Mail Center. Other benefi ts include networking with colleagues, forging professional relationships, and opportunities to see and learn about postal and mailing products, equipment, software and services from onsite vendors.)

4 Conference Agenda Sunday March 6, 2011 Time Session Location 1:00-5:00 Registrations Lobby 2 nd floor 2:00-3:00 CUMSA Board Meeting Gold Room 3:30-4:00 Welcome and Introductions Emerald Room 4:00-5:00 New Members and Manager Seminar Emerald Room 5:00-7:00 Welcome Reception Court Yard 7:00 Dinner on Your Own Monday March 7, 2011 Time Session Location 7:30-8:30 Travel To Campus from Hotel Lobby Hotel 7:30-8:30 Continental Breakfast Ballroom 1 8:00-4:30 Vendor Exhibit Open 8:00-8:30 Welcome and Introduction Ballroom 1 8:30-9:00 Vendor Introduction Ballroom 1 9:00-10:00 Session - Results Driven Marketing in a Down Economy Ballroom 3 10:00-10:30 Break with Vendor 10:30-11:30 Session - Intelligent Mail & Design standards Ballroom 3 11:30-12:00 Break with Vendor 12:00-12:15 Conference Photo Courtyard Warwick 12:15-1:30 Lunch Ballroom 1 1:30-2:30 Session - Going Green; Automating your Mail and Receiving Ballroom 3 2:30-3:30 Break with Vendor 3:30-4:30 Session - Protecting your Employees and Securing your Mail Center Ballroom 3 4:30-5:00 Vendor Exhibit Close & Door Prizes 4:30-5:30 Travel from Campus to Hotel Lobby Warwick Center 5:30 Dinner on Your Own

5 Conference Agenda Tuesday March 8, 2011 Time Session Location 7:30-8:00 Travel To Campus from Hotel Lobby Hotel 7:30-8:30 Continental Breakfast Ballroom 1 8:30-9:00 NACUMS Information session Ballroom 1 9:00-10:00 Session - Disaster Planning for Colleges & University Operations Ballroom 1 Session -Customer Service in a College & University Setting Ballroom 3 10:00-10:30 Break 10:30-11:30 Session Managing Mail & Print: Keys to Ballroom 1 survival when the ink runs dry Session - Establishing Passport Operation on your Campus. Ballroom 3 11:30-12:00 Break & T-Shirt exchange Lobby Warrick Center 12:00-1:30 Lunch Ballroom 1 1:30-3:00 Round Table Forum - Discuss the issues facing mail service managers and supervisors in :00-4:30 Tour of UNCW USPS Contract Station / Student Copy Center / Campus Mail Center / and Print Shop. Ballroom 3 Fisher Center & University Union 4:30-5:30 Travel from Campus to Hotel Lobby Warwick Center 7:00-9:00 Awards Banquet & Entertainment Warwick Center Wednesday March 9, 2011 Time Session Location 7:00-8:30 Continental Breakfast 8:30-9:30 CUMSA General Membership Meeting & Closing Remarks Emerald Room 9:30-10:30 CUMSA Board Meeting Gold Room

6 Membership & Conference Information CUMSA was established in 1988 as an organization to establish standards, promote ethics, and foster professionalism for campus mail personnel. Membership is open to all educational institutions that have curriculum leading to an appropriate certificate of degree. Register Online at or by Mail : To register by mail: CUMSA Conference 2011 c/o Mike Lloyd UNCW Postal Service Wilmington NC Acceptable Methods of Payment: Check or Money Order made payable to: CUMSA *Acknowledgement of registration will be sent to registrants via . Conference Hotel Courtyard Wilmington by Marriott The Courtyard Wilmington has reserved a block of rooms March 5, 2011-March 11, 2011 for attendees. Courtyard Wilmington is centrally located close to historic downtown, ILM Airport, and beautiful Wrightsville Beach. There is a special room rate of $79 per night. This rate is available until February 26, 2011 or until the room block is sold out. Courtyard Wilmington 151 Van Campen Boulevard Wilmington, North Carolina USA Phone: Conference Site Warwick Center is located on the beautiful campus of UNC Wilmington. The university is located in the historic, coastal, seaport community of Wilmington, which is ideally situated between the Cape Fear River and Atlantic Ocean. Nestled on the banks of the Cape Fear River, historic Wilmington attracts visitors with its rich history, dynamic arts, unique shopping and fine dining. Conference Attire Dress for the program is casual. Sport shirts, slacks and comfortable walking shoes are strongly encouraged. A jacket or sweater is recommended for all community activities and the tour of the UNCW campus. (Please bring a tee shirt with your school s logo for our annual exchange.)

7 Conference Registration Form INSTITUTION: Participant Name : Preferred Name on Badge: Title: Mailing Address: Telephone: FAX: Additional Participant Name Badge: Title: (Please feel free to copy this form as many times as needed to accommodate all participants.) REGISTRATION FEES: CUMSA (Federal ID # ) * Conference Registration includes educational sessions, transportation to Warwick Center and all meals except for two evening s dinner on your own. $199 / Early bird Registration $ (Postmarked by February 12, 2011) $225 / Registration $ (Postmarked after February13, 2011) $99 / Registration Special for additional member from Institution $45/ Registration for Dinner Banquet Guest $ $. Enclosed Total: $ Make checks payable to: CUMSA Mail to: CUMSA c/o Ronnie Farris, Treasurer Lipscomb University CPU Manager,Post Office 1 University Park Drive Nashville, TN

8 24th Annual CUMSA Conference University of North Carolina Wilmington 601 S College Road Wilmington NC